Mission. Directors: L to R standing Greig Laughlin, Anthony Buxo, Mark Laughlin, Andre John,

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1 Corporate Profile Laughlin & de Gannes (LDG) was established in 1949 as a supplier of automotive products, to service the needs of the motoring public. Over the past 54 years, the Company has diversified by adding new products and services to its portfolio. LDG has grown steadily and is now recognized as the leader in the markets in which it serves. Mission "To provide the highest quality products and services to all our customers, reaching out to meet their needs wherever they are in Trinidad & tobago and by living our motto: SERVICE - THE LAUGHLIN & DE GANNES WAY" Directors: L to R standing Greig Laughlin, Anthony Buxo, Mark Laughlin, Andre John, & John de Gannes. seated Edward Collier & Thomas Laughlin. The Company base encompasses individuals as well as small, medium and large enterprises in almost every sector of the economy. LDG can supply from a screwdriver to a fully equipped workshop or garage. The work-force is skilled and knowledgeable, benefiting from both local as well as foreign certified training that keeps LDG at the forefront of modern technology. LDG is the authorized dealer of a wide variety of internationally renowned product lines. In order to maintain a high level of specialization, the Company is structured into five separate Business Units, each of which is responsible for the management, growth and development of its specific product lines and most of all ensuring continued customer satisfaction. Values CUSTOMERS are the focus of everything we do PEOPLE are the source of our competitive strength TEAMWORK is our method of operation CONTINUOUS DEVELOPMENT is essential to our success OPEN COMMUNICATION is essential to every process SUPPLIERS are team members CUSTOMER SATISFACTION is the ultimate measure of our efficiency in serving their needs

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4 The Industrial Business Unit has played an integral part in servicing the needs of the manufacturing, construction and energy sectors in Trinidad and Tobago. A well-trained, highly experienced group of sales professionals are dedicated to building solid relationships through interpersonal sales and service with every client. Customers have a diverse selection of the best brands of tools and light engineering equipment. Superior after sales service is backed by a lifetime warranty on all tools. The unit is supported by three strategic locations in Port-of-Spain, San Fernando and Point Lisas. > Pipe Wrenches & Threaders > Tube Benders > Hydraulic Lifting Equipment > Impact Wrenches > Air Drills & Grinders > Diesel & Gas Generators > Air Compressors > Pressure Washers > Chain Blocks > Lever Hoists > Geared Trolleys > Cordless & Hammer Drills > Chop, Band & Circular Saws > Heat Guns > Drill Presses > Polishers > Grinders > Magnetic Drills > Carbide Burrs

5 > Rust Inhibitors > Contact Cleaner > Cold Galvanize > Copper & Nickel Anti-Seize > Industrial Wet & Dry Vacuum Cleaners > Aluminum & Fibreglass Industrial Ladders > Bench Vices > Vice Grips > Lifting Equipment > Power Tool Accessories > Bandsaw Blades > Electrical Power Tools > Allen Keys > Striking Spanners & Socket Sets > Crescent Wrenches > Screwdrivers & Pilers > Bottle & Floor Jacks > Hammers > Combination Squares & Levels Repair & Certify: > Lifting Chain Blocks > Lever Hoists > BRITOOL Torque Wrenches > Bottle, Trolley & Hydraulic Jacks > Pumps > Hydraulic Shop Cranes

6 The Service Business Unit affords customers the opportunity of having all their automotive repairs done under one roof. These modern facilities are equipped with state-of-the-art computerized equipment operated by fully trained technicians, offering customers the confidence that jobs will be done right the first time. Dedicated staff is committed to delivering on our promise of Outstanding Customer Service to Every Customer Every Time. Services are provided for all makes and models of vehicles at three locations; Port-of-Spain, San Fernando and Champs Fleurs. > Rocket Super Maintenance Free Batteries > Rocket Conventional Batteries > Electronic Battery Testing > Battery Charging > Accessories > Complete Brake Service > Front-end & Chassis Repairs > Shocks & Struts Replacement > 2 & 4 Wheel Alignment > Camber Adjustments > Castor Adjustments

7 > Alternators > Electrical Repairs > Back-upAlarms > Security Alarms > Immobilizer Installation > Starters > Drive Belts > Engine Rebuilding > Timing Belts > Water Pump > Tune-ups > Fluid Fresh Service > Detailing > Diagnostic Checks > Programmed Maintenance > Trouble Shooting > Tune-Ups > Installation > Wheel Balancing > Wheel Rotation > Repairs Repair > Transportation to and from your destination while your vehicle is being serviced - " "

8 The Wholesale Business Unit has established itself as a major distributor of OEM quality after market automotive parts, automotive, commercial & marine batteries, car care products and accessories, lubricants and chemical additives. An extensive supply chain has been developed, servicing all sectors of our economy. Strategically located in the Point Lisas Industrial Estate and equipped with a large distribution fleet, clients benefit from a 24-hour delivery service. > Automotive > Industrial > Marine > Diesel Oil > Gasoline Engine Oil > Hydraulic Oil > Transmission Fluid & Grease

9 Automotive: > Cleaners > Compounds & Polishes > Enhancement Accessories > Fluids & Oils > Maintenance Products > Brake Pads > Belts > Electrical Components > Distrubutor Cables > Joints > Shocks > Spark Plugs > Suspension

10 The (Retail Business Unit) Tool Store, a One Stop shop offers both the do-it-yourselfer (DIY) and professional tradesmen the widest selection of globally recognized brand name power and hand tools, complemented by a range of car care products and accessories, and lawn & garden supplies. All products are guaranteed and backed by a certified after sales repair service. Locations in Port-of-Spain and San Fernando bring a new dimension to the shopping experience with spacious isles, convenient stock displays, parking and an enthusiastic sales team whose sole objective is to ensure that the customer is always satisfied. > Electrical & Air Power Tools > Cordless Tools > Replacement Bits, Blades & Accessories > Spanners & Socket Sets > Automotive Tools > Tool Boxes > Pliers > Files > Hammers & Screwdrivers > Ladders

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12 37 Dundonald Street, Port of Spain. Tel: (868) Fax: (868) Eastern Main Road, Champs Fleurs. Tel: (868) Fax: (868) Lady Hailes Avenue, San Fernando. Tel: (868) Fax: (868) Pacific Avenue, Pt. Lisas Industrial Estate, Pt. Lisas. Tel: (868) Fax: (868)