Financial Planner Profile

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1 Financial Planner Profile This Financial Planner Profile is part of the Lonsdale Financial Group Ltd (Lonsdale) Financial Services Guide (FSG) and should be read in conjunction with this document. Customised Financial Planning Who is my Financial Planner? The Authorised Representatives are Russell Orr and Stephen Mason and they operate under the trading name of Customised Financial Planning, ABN , from the following two business locations: Engadine Suite 9, Princes Highway Engadine NSW 2233 Telephone (02) Facsimile (02) Postal Address: P.O Box 591 Engadine NSW 2233 Stephen John Mason Authorised Representative No Stephen has the following qualifications experience and memberships: Bachelor of Business Certified Practising Accountant Public Practice Certificate Member of CPA Australia Certified Financial Planner practitioner Authorised Representative since 1991 Member of the Financial Planning Association (FPA) since 1995 North Parramatta 52 Sorrell Street North Parramatta NSW 2151 Telephone (02) Facsimile (02) Postal Address: P.O Box 2392 North Parramatta NSW 2151 Russell Malcolm Orr Authorised Representative No Russell has the following qualifications, experience and memberships: Bachelor of Economics Diploma of Education Diploma of Financial Planning Certified Financial Planner practitioner Authorised Representative since 1991 Member of the Financial Planning Association (FPA) since 1995 Member of the Self Managed Superannuation Fund Professionals Association of Australia (SPAA) since 2003.

2 What kinds of financial products and services can you provide? Your Financial Planner is authorised by Lonsdale to provide general and personal financial product advice to wholesale and retail clients on the following class and types of products. Your Financial Planner can also arrange for you to buy and sell such financial products. Deposit Products Life Products including Investment life insurance products Life risk insurance products Superannuation products, including Public Offer Superannuation Funds Account Based Pensions and Complying Annuities Corporate Superannuation Funds Self Managed Superannuation Funds Retirement Savings Accounts Managed Investment Products including IDPS Managed Trusts Master Trusts, Wrap Facilities Property Syndicates Tax Effective Investments Margin Lending facilities (standard) Managed Discretionary Accounts Government Bonds, Stocks or Debentures Securities ASX listed shares, instalment warrant and fixed interest Extent of authorisation With respect to Margin Lending facilities (standard) only Stephen Mason is authorised to provide advice and deal in these products. How will I pay for the financial services? Our initial appointment is free. At this meeting, we will explain how we operate, what you can expect and our payment options. All fees and commissions payable by you will be explained to you at the time advice is given and fully detailed in a Statement of Advice (SoA), Record of Advice (RoA) and Product Disclosure Statements (PDS). Any of the below payments will be made as agreed with you to the extent permitted by law. You will have the ability to select your preferred payment option prior to the provision of personal advice. Below is a summary of our payment options, which are inclusive of GST: Initial Advice Fees Your initial appointment is free which includes a one hour consultation to: Discuss your present circumstances and goals Understand what you would like to achieve from your wealth plan Introduce you to our practice; our team, our advice approach, our services and associated fees Determine if you would like us to proceed with developing strategies for your wealth plan. Statement of Advice Construction of Recommendations If you decide to proceed to the advice stage of the financial planning process, we will conduct an in-depth assessment of your current personal circumstances, financial position, future goals and financial objectives. We will then provide you with a written report of his recommendations and strategies you may undertake to assist you in achieving your financial goals. At a follow up meeting, we will discuss with you these recommendations and strategies and, if you decide to proceed with any recommendations, the steps which will be required to be undertaken. This is calculated based on an hourly rate of $250 - $300, while a minimum fee of $1,650 (inc. GST) will apply. We will be in a position to provide you with an estimate of your likely SoA fee after our initial discussion and we would encourage you to discuss this with us. Where we provide you financial services and advice, up to and including the preparation of a SoA, but you do not choose to proceed and implement the advice, the agreed SOA fee will apply and be payable by you.

3 Statement of Advice Implementation of Recommendations We can assist you to implement the recommendations outlined in the SoA. Where required, we will refer to other specialists to assist. Implementation of each recommendation will be completed within the time frame agreed with you. The cost of this service to you will depend on the amount of work required. The Implementation Fee is calculated based on our hourly rate ranging between $250 $300. An estimate of this fee will be provided in your SoA. Adviser Service Fee Ongoing We offer all clients an ongoing review service. Our ongoing advice program consists of two components a fixed Ongoing Service Package Fee plus a Portfolio Management Fee. Ongoing Service Package Our ongoing review service allows us to keep track and review your financial plan to ensure that we continue to work towards achieving your goals. We encourage all clients to take up one of our Ongoing Service Packages. We have a range of packages to suit the varying stages of a person s life and their subsequent advice needs. After discussions with you, we will recommend an Ongoing Service Package to suit you and your financial needs. Further details on our service offer will be outlined in the Ongoing Service Agreement. Our Ongoing Service Packages generally range from $800- $5,000 (inc. GST) per annum and this amount is dependent on your stage of life, the complexity of your situation and your ongoing advice requirements. Where ongoing services you require fall outside of our standard packages, or where we or you feel you require a greater level of service, additional fees may apply. Again, these additional fees will be charged based on our standard hourly rates. Any additional fees that apply outside the services packages will be disclosed to you prior to any of these activities taking place and will be charged based on our standard hourly rate. Portfolio Management Fee In addition to the service package fees applicable, a portfolio management fee is also payable. This fee is calculated based on the value of your invested portfolio. This fee is payable for the ongoing management of your investment and superannuation portfolio(s) which includes the regular tracking and investment rebalancing in line with your objectives and the review of existing investments and consideration of alternative investment options. The portfolio management fee payable is up to 0.55% pa (Inc. GST) of your invested portfolio including cash. Ongoing Service Fee Example If you have a total portfolio balance of $200,000 and have agreed to an Ongoing Service Advice Package most suitable to your current situation, then you could expect to pay the following: Ongoing Service Package (Retirement) Portfolio Management Fee ($200,000 x 0.55% pa) Ongoing Services Fees payable $2,200 per annum $1,100 per annum $3,300 per annum Advice in respect of risk insurance products Where risk insurance products (e.g. life insurance) are recommended, the insurance provider pays an initial commission, which is normally a percentage of the value of the first year premium. Where an insurance policy is renewed, the insurance provider also pays renewal commission, which is calculated as a percentage of the renewal premium amount for the insurance policy. Initial & Ongoing Commissions for Personal Risk Insurance Initial Commission Where insurance products arerecommended, the insurance provider may pay Lonsdale an initial commission based on the value of your premium. This may be up to 125% of the value of the premium Ongoing Commission Where a life insurance policy is renewed, the insurance provider may also pay a renewal commission. Where this happens the commission may range up to 35% of the value of the renewal premium amount. For insurance that is held within your superannuation there are no commissions payable on group insurance policies, however, commissions may be payable on retail insurance policies

4 We refer most clients to a risk insurance specialist, MBS Insurance, (MBS), for all risk insurance advice. Once you have received advice by MBS, it will be their responsibility to regularly review your ongoing risk needs, as mutually agreed by yourselves and an MBS Insurance representative. Where you are referred to MBS Insurance and you purchase an insurance policy(ies), we will be entitled to 30% of the initial and renewal commission which MBS Insurance would otherwise be entitled, from business written as a result of the referral. The referral fees we are entitled to will be disclosed to you in the MBS Statement of Advice. Shares A brokerage fee of 1.1% will apply for each trading instruction (ie. Buy or Sell), with a minimum fee of $110 per trade. 0.55% of this fee is payable to the Sharebroker and 0.55% of this fee is payable to us. Depending on the Ongoing Service Package you subscribe to, this brokerage fee may be reduced to 0.55% for each trading instruction, with a minimum fee of $55 applicable to each trade. In this latter case the fee is charged and payable to the sharebroker and not to us. The applicable brokerage fees will be disclosed to you in your Ongoing Service Agreement and Statement of Advice. Do any additional relationships exist which may influence your recommendations to me? No.

5 Client Acknowledgement (to be retained by your Financial Planner) i/we acknowledge that I/we have received a copy of this FSG Version 7 (dated, 01/07/2013), Financial Planner Profile Version 2 (dated 01/07/2013) on: I/We acknowledge that I/we have been informed that Lonsdale Financial Group Limited is only responsible for authorised financial services of the Authorised Representative as set out in this FSG and Financial Planner Profile. I/We acknowledge that Lonsdale Financial Group Limited is not responsible to me/us in relation to any other business activities of the Authorised Representative, their staff or your Financial Planner, including but not limited to accountancy, administration, legal and actuarial. Client 1 name Client 1 signature Client 2 name Client 2 signature CRA

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