ABOUT MADISON AND YOUR FINANCIAL ADVISER

Transcription

1 This Financial Services Guide ( FSG ) is a document that we are legally obliged to provide you. It is designed to give you a better understanding of our group before you receive any of our financial services and/or advice. It contains important informatio n about: The financial services we provide Our compensation arrangements How we and our associates are paid How complaints are resolved Information you need to supply Other information you need to know Any potential conflicts of interest This is a very important document and we recommend that you read it carefully. If you need further explanation or you are unsure about any part of this document we encourage you to ask us any questions you may have. ABOUT MADISON AND YOUR FINANCIAL ADVISER Madison Financial Group Pty Ltd ( Madison ) holds an Australian Financial Services Licence No ( AFSL ). We are licensed to provide financial product advice and deal in the following financial products, including the distribution of this FSG: Deposit Products Managed Investments Non-Basic Deposit Products Securities Government Debentures, Stocks and Bonds Retirement Savings Accounts Life Insurance Investment Products Superannuation Life Insurance Risk Products Standard Margin Lending & Geared Investments Your adviser will be acting on behalf of Madison as an Authorised Representative when providing the financial services offere d in this FSG. They will also provide you with their personal Adviser Profile. Madison is therefore responsible for the financial services and advice your adviser provides on behalf of Madison. As an Authorised Representative of Madison, we can provide you with th e following services: Wealth Creation Business Risk Insurance Retirement Planning Advice MDA Services Gearing Strategies Managed Portfolio Services Personal and Corporate Superannuation Centrelink Planning Advice Tax Effective Investments Cash Flow & Debt Reduction Personal Risk Insurance Portfolio Review and Ongoing Service Specific information about your adviser, their experience and specialisation is provided in their Adviser Profile attached to this document. Madison is only responsible (together with your adviser) for services offered by your adviser as a Madison Authorised Representative and not in any other capacity. It is very important that you are aware that Madison Authorised Representatives ar e restricted in offering you a range of products and services. This restriction is limited to an Approved Product List (APL) es tablished by approved independent research and endorsed by an internal research team. The ability of your adviser to recommend some of the products on the APL may be limited due to some additional accreditation requirements. Where this is the case, additional information is provided in the attached Adviser Profile. Some Madison Authorised Representatives also conduct separate business activities such as accounting, legal advice, direct property, general insurance, mortgages, super fund administration and other services not provided under the Madison licence. These services fall outside Madison AFS Licence and Professional Indemnity insurance policy. In all your dealings with your adviser you must satisfy yourself as to who is responsible for the specific advice or service provided. Please discuss any issues with your Authorised Representative or call Madison direct on FSG024 4 December 2013

2 THE INTERESTS, ASSOCIATIONS AND RELATIONSHIPS THAT MAY INFLUENCE OR AFFECT OUR ADVICE Madison is not owned by any financial product provider but by a parent company called PHAROS Financial Group Pty Ltd. PHAROS Financial Group shareholders include some Madison Authorised Representatives these advisers are called Foundation Members. Foundation Members will also be entitled to participate in any distributed Madison profits and may pass on such benefits to their employees and associates. Related Parties / Entities Our recommendations to you will be based on our assessment of your personal circumstances, needs and objectives. These factors underpin our advice but it is important for you to appreciate that our interests, associations, relationships and the benefits we receive such as commissions, sponsorships or marketing allowances may give rise to an actual or potential conflict of interest. We manage, and will clearly disclose any conflicts that we believe may influence our advice. Our parent company PHAROS has an interest or shareholding in the following: Alliance Equity Partners (AEP) Paratus Pty Ltd WealthDirect Pty Limited Australian Money Market Pty Ltd Proactive Portfolios Pty Ltd WealthPortal Pty Limited Justsuper Pty Ltd RetireSelect Super WealthVue OneVue Limited General Relationships Madison and/or its parent company PHAROS, receives licensee payments from financial institutions based on the average balance of all funds placed by Madison advisers in each relevant institution s investment options. These payments include reb ates, value participation schemes, administrative and marketing fees etc from a number of its approved and preferred administrative platform/s or product providers, in terms of percentage basis points on the amount/s individually invested for various market ing and related services. These payments are paid out of the administrative platform/s or product provider s own administrative fees and are not an additional payment from your investments. Madison constantly reviews the services of the platform/s and providers we actively support to ensure they remain highly competitive across a number of parameters, including pricing, functionality and service delivery. These licensee payments assist to offset the operational expenses incurred by Madison in maintaining administrative and compliant services to its Authorised Representatives (your Adviser) network, and those businesses that operate under its Australian Financial Services Licence. Similar to other businesses, the corporate structure of the Madison business affords all Authorised Representatives the oppor tunity to participate in shareholder dividends where they become payable. The dividend arrangement is such that up to a maximum of 2 5% of profits can be allocated to PHAROS and % to Madison advisers and management (of PHAROS & Madison). These licensee payments and sponsorships are received from: Asgard Personal Choice, Asteron Risk, Australian Money Market, Beacon Wrap, BT, BWA Managed Investments, Charter Hall, Cromwell, First Choice (Colonial First State), Franklin Templeton Investments, Justsuper, LaTrobe Financial, Macquarie Specialists Investments, Macquarie Wrap and cash products, Magellan, MLC, MWrap (BT Wrap Badged), OnePath Risk, OneVue, Paratus, RetireSelect, Russell Investments, TAL, WealthDirect, WealthPortal and Zurich. From time to time, these administrative platform/s and product providers may be removed or others included according to the ever changing services and products being made available to the industry and thei r competitive position. An example of the maximum licensee payments that we will be entitled to receive are listed below (excluding GST). For example, if you had $10,000 invested for a year in an investment product for which the licensee payment was 0.40%pa, the annual paymen t to the Madison group would be $40 (0.40% of $10,000) and is paid as long as you hold that product. Platform/Provider Additional Payment receivable if $10,000 was invested Admin Platform/s 0.52% or $52 Investment Products 0.50% or $50 Risk Products 10% or $1,000 Structured Products 1% or $100 Tax Effective Products 5% or $500

3 In addition to licensee payments, financial institutions will pay Madison a fee to attend Madison s annual training conference and they will also sponsor other functions. OTHER DOCUMENTS YOU MAY RECEIVE If we provide you with personal financial services advice, we will confirm our recommendations in writing so that you can make an informed decision about the appropriateness and suitability of our advice. Our recommendations are usually documented in a Statement of Advice (SoA) and will be provided to you. A Record of Advice (RoA) may be used to record any advice where we have provided you with subsequent advice and your personal circumstances have not changed. The RoA will be added to your file and if you would like a copy of this document, we will make it available to you on request. Although your request may be made to your adviser up to seven years after the advice has been provided, we suggest you contact your adviser as early as possible. If we recommend a particular financial product, we will give you information about that financial product in a document called a Product Disclosure Statement (PDS), which contains specific and important information. It is very important for you to read and understand any PDS that we provide you before you can take any action in relation to a financial product recommendation. In most cases personal advice will be provided, however if you do not require personal advice, general advice is available. W e can also take your specific instructions to transact on your behalf and place a financial product (that Madison is able to offer) without providing any financial advice. After you engage us as your adviser, we can act on your instructions whether you provide them by telephone, , fax or other means of communication agreed to. YOUR PERSONAL INFORMATION In order to continue to provide you with advice that is appropriate for your needs and suitable for your circumstances, we wi ll retain information about you including your financial and lifestyle objectives and your current financial situation. We are also legally required to store this information and records of any advice and services we provide to you. Information acquired by us in the course of providing our services will not be disclosed to any other party without your express consent, except as required by law or professional obligation. Please refer to our privacy statement on for more information. If you wish to review your personal information held by Madison please contact your adviser or call Madison direct on The Anti-Money Laundering and Counter Terrorism Financing Act 2006 requires that you are identified before investing in a financial product. What this means is that you may be required to produce documentary evidence to confirm your identity. Your adviser will explain these requirements to you if and when appropriate. OUR SERVICES FOR MANAGED DISCRETIONARY ACCOUNTS We offer limited types of Managed Discretionary Account Services (MDA Services) within approved investment platforms. Through these services, you allow us to manage your investments for you, using our discretion and without obtaining your instructions before each transaction we undertake on your behalf. However, we do not (and we are not authorised to) open new accounts, withdraw funds or contribute funds to your investment. What are the Risks associated with using the MDA Service? By authorising us to make changes to your investments, you cannot claim we were not acting on your behalf if we acted within the authority given. Therefore, our acts bind you. It is important you understand what we are authorised to do and that you carefully read and understand the activities that you are authorising us to do on your behalf. How can you instruct us to exercise Rights relating to the financial products in your portfolio? Generally, the financial products that we invest in on your behalf do not have any additional rights or entitlements attached to them. However, if there are, we can let you know. You can then instruct us how you wish us to proceed. Do you have to enter into a Contract for us to provide MDA Services? Yes. This MDA contract will set out the terms and conditions of the authority and also the investment program, which sets out how your money will be invested. We will agree and prepare the investment program for you based on your relevant personal circumstances, your financial objectives and your need s and review the program by your adviser every 12 months. Will the Investment Program in the MDA Contract comply with the law? If this is relevant, then the investment program set out in the MDA contract will comply with the law. The relevant law is Division 3 of Part 7.7 of the Corporations Act. The contract and supporting documents will also contain:

4 Statements about the nature and scope of the discretions we will be authorised and required to exercise under the MDA contract Any investment strategy that is to be applied in exercising those discretions Information about any significant risks associated with the MDA contract The basis on which we consider the MDA contract to be suitable for you Warnings that the MDA contract may not be suitable to you if you have provided us with limited or inaccurate information. It will also specify that the MDA Service may cease to be suitable for you if your relevant personal circumstances change. Do we provide Custodial or Depository Services for your portfolio? We do not provide custodial or depository services. So you will either hold the investments in the portfolio, or the custodian nominated for that financial product. This Financial Services Guide complies with the ASIC Class Order 04/194. MADISON AND YOUR ADVISER S REMUNERATION The cost of providing our service to you will depend upon the nature of the service provided. Madison and your adviser will receive some or all of the following types of remuneration: Financial Planning Advice Fee Commissions Adviser Service Fee Referrals Before the provision of any advice or service, your adviser may charge you an upfront fee for services based on either: The time they spend developing your advice A fixed dollar amount A percentage of funds invested; or A combination of some or all of these methods Commission can be paid to Madison by the provider of the financial products which your adviser has recommended and the percentage varies depending on the product: Upfront commission is an amount deducted by the product provider from the initial investment. Ongoing commission (also know as trail commission) is a percentage of the value of the ongoing investment balance. Commission on insurance products are based on a percentage of the premium. An additional Adviser Service Fee may also be paid to your adviser via Madison by the product provider for the duration that your investment is held with that product provider. Should you be referred to your adviser by a third party, (e.g. accountant) the third party may receive a fee, commission or other benefit for the referral. This fee comes out of the fees received by Madison and your adviser, and does not represent an additional cost to you. Alternative Remuneration Madison and your adviser may receive alternative remuneration, such as entertainment and gifts, from financial institutions. In accordance with the Industry Code of Practice, both Madison and your adviser must maintain a register of all material alternative remuneration paid and received. Copies of these registers are available on request. Performance Credits Your adviser is free to recommend to you any product on the Madison Approved Product List; however Madison advisers may receive some additional benefits for recommending certain financial products and platforms to you which is common in the financial services industry. For example, where your adviser accumulates and maintains a level of funds under management with certain associated platform/products, the adviser can accumulate performance credits from Madison s parent company PHAROS which may give rise to dividends or equity benefits only after achieving certain business revenue, productivity and business retention. A list of the associated products/platforms is listed on page 2 above.

5 Further information on remuneration details and actual splits between Madison and your adviser is provided in the attached Adviser Profile. All fees are payable to Madison Financial Group Pty Ltd. The basis and amount of all fees, commissions, adv iser service fees and any referrals fees will be fully disclosed in your SoA and explained by your adviser prior to the implementation of any advice. An explanation of the fees and charges of the product provider will also be outlined in the relevant PDS. COMPLAINTS RESOLUTION PROCEDURES Madison is committed to providing a high level of client satisfaction and maintaining our reputation for honesty and integrity. If we have failed to achieve this we would like you to tell us about your concerns. Madison is committed to resolving any client co ncerns and aim to deal with any complaints quickly and fairly. If you have a complaint, it may be lodged either verbally or in writing and will be dealt with in the strictest of confidence. Should you have a complaint please contact your adviser to discuss your co mplaint or our Risk & Professional Standards Manager on , or put your complaint in writing and send it to PO Box R1776, Royal Exchange NSW, If a complaint cannot be resolved to your satisfaction within 45 days, you have the right to make a complaint, free of charge, to the Credit Ombudsman Service on MADISON COMPENSATION ARRANGEMENTS We are required by the Corporations Act 2001 (Cth) to operate a compensation arrangement which is designed to compensate retail clients for losses they may suffer as a result of a breach by Madison or its advisers on the obligations outlined in Chapter 7 of the Corporations Act. Madison has Professional Indemnity Insurance in place which covers both Madison and our advisers (including the conduct of those advisers who are no longer authorised by Madison but were so at the time of the relevant conduct). Note: The FSG is only complete when accompanied by an Adviser Profile. FSG024 4 December 2013

6 Privacy Statement Madison Financial Group Pty Ltd (Madison) is a member of PHAROS group of companies. We need to collect personal information about you to provide you with our financial planning services. This privacy statement tells you how we collect your information, what we use the information for and who we share the information with. If we collect information that can be used to identify you, we will take reasonable steps to notify you of that collection. We collect personal information so that we can Identify you Establish your requirements and provide products and services Set up and manage your investment and insurance needs Assess and manage your ongoing financial requirements Understand your needs and improve our products and services We collect the following personal information about you Full name, address, contact details Employment details and circumstances Details of your financial needs and objectives Details of your current financial circumstances Information about government assistance and medical history for insurance needs Anything else relevant to the financial services you are seeking from us How information is collected from you We will collect your information from you directly whenever we can, like from enquiries we make of you when you seek advice from us. We may verify that information from sources referred to in the responses to those enquiries or in this privacy statement. Sometimes we will collect information about you from other sources as the Privacy Act 1988 permits. We will do this only if it s reasonably necessary to do so, for example, where: we collect information from third parties about your existing products in relation to which you seek our services; we can t get hold of you and we rely on public information to update your contact details; or we exchange information with your legal or accountants or other representatives as permitted by you. When the law authorises or requires collection of information Some law may require us to collect personal information about you. For example, we may require your information to verify your identity under Australian Anti-Money Laundering law. When you don t give us your personal information If we ask for your personal information and you do not give it to us, we may not be able to provide you with any financial planning services. How your information may be disclosed and/or collected We may use your information for purposes including: other companies within the our group giving you information about products or services information technology providers assisting you to prepare an application for a financial product administering services we provide, identifying you telling you about other products or services we make available and that may be of interest to you, unless you tell us not to telling you about other suppliers, with whom we have arrangements, that supply goods or services that may be of interest to you Madison Privacy Statement MFG Page 1 of 2

7 allowing us to run our business efficiently and perform general administrative tasks including outsourcing paraplanning services preventing or investigating any fraud or crime or any suspected fraud or crime as required by law, regulation or codes binding us such as Credit Ombudsman Service Ltd; and any purpose to which you have consented. You can let us know at any time if you no longer wish to receive direct marketing offers from us. We will process your request as soon as practicable. Overseas Disclosure We are not likely to disclose your information to organisations overseas. However, we may store your information in cloud or other types of networked or electronic storage. As electronic or networked storage can be accessed from various countries via an internet connection, it s not always practicable to know in which country your information may be held. Privacy Policy You can find out more about how we manage your information by reading our Privacy Policy available by contacting us. Please contact Madison on for a copy of our policy and how to access your personal information. Also, you can read and obtain a copy of that policy at our website address set out below. Our Privacy Policy sets out how you can ask us to access and seek to correct information we hold about you and how you may complain against us about a privacy issue. Information about other people If you give information to us about another person (like your partner) in relation to the services we provide, you will let that other person know that: We have collected their information to provide those services or for any other purpose set out in this privacy statement. We may exchange this information with other organisations set out in this privacy statement. We handle their personal information in the way set out in our Privacy Policy and this privacy statement and they can access or request a copy by contacting us or the information we hold about them. We may not be able to provide those services to you unless we obtain their information. If you have a complaint If you have a complaint about privacy of your personal information, we ask that you contact us. We endeavour to resolve all disputes promptly and fairly. If however, you are not satisfied with the outcome, you may refer your complaint to the Federal privacy Commissioner. Consent and Acknowledgement I/We, consent to the collection, use and disclosure of our personal information as detailed above. We acknowledge that we have received a copy of this statement for our records. Signature: Date: Signature: Date: Signature: Date: Signature: Date: Madison Financial Group Pty Ltd AFSL No ABN A member of PHAROS Financial Group Level 2, 285 George Street, Sydney NSW 2000 PO Box R1776, Royal Exchange NSW 1225 Phone Fax Madison Privacy Statement MFG Page 2 of 2

8 The financial services offered to you by: PHIL ROBBINS (ASIC No ), as an Authorised Representative of MADISON FINANCIAL GROUP PTY LTD ( Madison ) and as a representative of: GENESIS FINANCIAL PARTNERS PTY LTD ABN No: ASIC No: Address: Telephone No: Fax No: Suite 9.01, Level 9, 8 Spring Street SYDNEY NSW 2000 (02) (02) probbins@genesisfp.com.au I have been providing financial services advice to clients since 1987 and have been a representative of Madison since 13 February, I hold the following qualifications/ Professional Memberships: Affiliate Member of the Financial Planning Association (FPA) Diploma of Financial Services (Financial Planning) Diploma of Insurance (Australian Institute of Insurance I am authorised by Madison to provide personal advice, general advice and to deal in: Deposit Products Non-Basic Deposit Products Government Debentures, Stocks Life Insurance Investments Products Life Insurance Risk Products Managed Investments Securities Retirement Savings Account Products Superannuation How do we charge our clients for our services? As part of my services to you, I am able to provide advice on the following: Wealth Creation and Retirement Planning Retirement Planning And Pensions Advice Personal and Corporate Superannuation Personal and Business Risk Insurance Cash Flow and Debt Reduction Strategies Portfolio Review and Ongoing Service Direct Equities Instalment Warrants Self Managed Superannuation Funds Estate Planning Aged Care Financial services are paid in the following manner, (a) The initial investment consultation is at no cost to you. (b) An hourly financial planning advice rate of $120 to $420 plus GST. (c) Commission on Insurance Products (max. of 116% initial commission plus max. of 33% ongoing trail commissions). For example, if your premium amounted to $2,000 we will receive up to $2,320 in initial commission ($2,000 x 116%) and up to $660 in ongoing commission ($2,000 x 33%). (d) An annual retainer fee starting from $1,500 plus GST. For preparation of a strategy recommendation and implementation we quote our fees on an individual basis depending upon the type of advice required and the level of complexity. We will always advise you of our terms of engagement prior to commencing work on your behalf. Grandfathered Commission For Investment Products any arrangements in place prior to 1 July 2013 will be grandfathered. The ongoing commission will be a percentage of the value of your investment each year and is generally paid from the administration fees charged by the product provider. How are we paid? (a) All fees and gross commission payments are shared between our practice and Madison under a split sharing arrangement fixed at 97%. For instance every $1,000 of income received by Madison will generate $970 of income to us. (b) The practice in which I am employed receives commissions from business generated and remunerates me by way of salary. As a salaried employee the level of my remuneration is not affected by the business written by me however, as a business owner, I am also entitled to receive a percentage of profits and dividends paid by Genesis Financial Partners. (c) Related parties within Genesis Financial Partners are Foundation Members and Unitholders of PHAROS Financial Group. The PHAROS Group is the parent company of Madison Financial Group. (d) We are required to keep a Register of Alternative Remuneration which shows any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days notice. Important Note The Adviser Profile forms an essential part of the Financial Services Guide. Your Financial Services Guide is not complete without it. MADISON FINANCIAL GROUP PTY LTD (ABN ) Australian Financial Services License No: Robbins Phil Adviser Profile V16.1 Issued on 28 April 2014 Page 1 of 1

9 The financial services offered to you by: MICHELLE FLANAGAN (ASIC No ), as an Authorised Representative of MADISON FINANCIAL GROUP PTY LTD ( Madison ) and as a representative of: GENESIS FINANCIAL PARTNERS PTY LTD ABN No: ASIC No: Address: Telephone No: Fax No: Suite 9.01, Level 9, 8 Spring Street SYDNEY NSW 2000 (02) (02) mflanagan@genesisfp.com.au I have been providing financial services advice to clients since 2003 and have been a representative of Madison since 31 July, I hold the following qualifications/ Professional Memberships: Bachelor of Business (Accounting/Marketing) Diploma Financial Planning Member of the Association of Financial Advisers (AFA) I am authorised by Madison to provide personal advice in: Deposit Products Non-Basic Deposit Products Government Debentures, Stocks Life Insurance Investments Products Life Insurance Risk Products Managed Investments Securities Retirement Savings Account Products Superannuation As part of my services to you, I am able to provide advice on: Wealth Creation and Retirement Planning Personal and Corporate Superannuation Personal and Business Risk Insurance Managed Portfolio Services Centrelink Planning Advice Cash Flow and Debt Reduction Strategies Portfolio Review and Ongoing Service Direct Equities Aged Care How do we charge our clients for our services? Financial services are paid in the following manner, (a) The initial investment consultation is at no cost to you. (b) An hourly financial planning advice rate of $120 to $420 plus GST. (c) Commission on Insurance Products (max. of 116% initial commission plus max. of 33% ongoing trail commissions). For example, if your premium amounted to $2,000 we will receive up to $2,320 in initial commission ($2,000 x 116%) and up to $660 in ongoing commission ($2,000 x 33%). (d) An annual retainer fee starting from $1,500 plus GST. For preparation of a strategy recommendation and implementation we quote our fees on an individual basis depending upon the type of advice required and the level of complexity. We will always advise you of our terms of engagement prior to commencing work on your behalf. Grandfathered Commission For Investment Products any arrangements in place prior to 1 July 2013 will be grandfathered. The ongoing commission will be a percentage of the value of your investment each year and is generally paid from the administration fees charged by the product provider. How are we paid? (a) All fees and gross commission payments are shared between our practice and Madison under a split sharing arrangement fixed at 97%. For instance every $1,000 of income received by Madison will generate $970 of income to us. (b) In addition to my base salary, as a part business owner, I am also entitled to receive a percentage of profits and dividends paid by Genesis Financial Partners. (c) We are required to keep a Register of Alternative Remuneration which shows any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days notice. Important Note The Adviser Profile forms an essential part of the Financial Services Guide. Your Financial Services Guide is not complete without it. MADISON FINANCIAL GROUP PTY LTD (ABN ) Australian Financial Services License No: Flanagan Michelle Adviser Profile V14.1 Issued on 28 April 2014 Page 1 of 1

10 The financial services offered to you by: ELIZABETH HUGHES (ASIC No ), as an Authorised Representative of MADISON FINANCIAL GROUP PTY LTD ( Madison ) and as a representative of: GENESIS FINANCIAL PARTNERS PTY LTD ABN No: ASIC No: Address: Telephone No: Fax No: Suite 9.01, Level 9, 8 Spring Street SYDNEY NSW 2000 (02) (02) ehughes@genesisfp.com.au I have been providing financial services advice to clients since 2001 and have been a representative of Madison since 1 May, I hold the following qualifications/ Professional Memberships: Bachelor of Arts (Psychology) Diploma Financial Planning I am authorised by Madison to provide personal advice, general advice and to deal in: Deposit Products Non-Basic Deposit Products Government Debentures, Stocks Life Insurance Investments Products Life Insurance Risk Products Managed Investments Securities Retirement Savings Account Products Superannuation As part of my services to you, I am able to provide advice on the following: Wealth Creation and Managed Portfolio Services Retirement Planning and Pensions Advice Personal and Corporate Superannuation Personal and Business Risk Insurance Cash Flow and Debt Reduction Strategies Portfolio Review and Ongoing Service Direct Equities Self Managed Superannuation Funds Aged Care How do we charge our clients for our services? Financial services are paid in the following manner, (a) The initial investment consultation is at no cost to you. (b) An hourly financial planning advice rate of $120 to $420 plus GST. (c) Commission on Insurance Products (max. of 116% initial commission plus max. of 33% ongoing trail commissions). For example, if your premium amounted to $2,000 we will receive up to $2,320 in initial commission ($2,000 x 116%) and up to $660 in ongoing commission ($2,000 x 33%). (d) An annual retainer fee starting from $1,500 plus GST. For preparation of a strategy recommendation and implementation we quote our fees on an individual basis depending upon the type of advice required and the level of complexity. We will always advise you of our terms of engagement prior to commencing work on your behalf. Grandfathered Commission For Investment Products any arrangements in place prior to 1 July 2013 will be grandfathered. The ongoing commission will be a percentage of the value of your investment each year and is generally paid from the administration fees charged by the product provider. How are we paid? (a) All fees and gross commission payments are shared between our practice and Madison under a split sharing arrangement fixed at 97%. For instance every $1,000 of income received by Madison will generate $970 of income to us. (b) In addition to my base salary, I am entitled to receive a profit share pool of up to 10% of the net company profit if the overall yearly net company profit budget is achieved. As I am a part-time employee, this amount will be a pro-rata share based on the proportion of full time hours worked. For example, if the net budget is achieved and we generate a net company profit of $20,000, I will be entitled to receive up to $2,000 in addition to my annual salary. (c) We are required to keep a Register of Alternative Remuneration which shows any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days notice. Important Note The Adviser Profile forms an essential part of the Financial Services Guide. Your Financial Services Guide is not complete without it. MADISON FINANCIAL GROUP PTY LTD (ABN ) Australian Financial Services License No: Hughes Elizabeth Adviser Profile V16.1 Issued on 28 April 2014 Page 1 of 1

11 The financial services offered to you by: ELISE HAMILL (ASIC No ), as an Authorised Representative of MADISON FINANCIAL GROUP PTY LTD ( Madison ) and as a representative of: GENESIS FINANCIAL PARTNERS PTY LTD ABN No: ASIC No: Address: Telephone No: Fax No: Suite 9.01, Level 9, 8 Spring Street SYDNEY NSW 2000 (02) (02) ehamill@genesisfp.com.au I have been providing financial services advice to clients since 2008 and have been a representative of Madison since 14 May, I hold the following qualifications/ Professional Memberships: Certified Financial Planner Master of Applied Finance (Financial Planning) Bachelor of Commerce (Applied Finance (Planning), Business Law) I am authorised by Madison to provide personal advice, general advice and to deal in: Deposit Products Non-Basic Deposit Products Government Debentures, Stocks Life Insurance Investments Products Life Insurance Risk Products Managed Investments Securities Retirement Savings Account Products Superannuation Margin Lending & Geared Investments As part of my services to you, I am able to provide advice on the following: Wealth Creation and Managed Portfolio Services Retirement Planning and Pensions Advice Personal and Corporate Superannuation Personal and Business Risk Insurance Centrelink Planning Advice Cash Flow and Debt Reduction Strategies Portfolio Review and Ongoing Service Direct Shares Margin Lending & Gearing Strategies Self Managed Superannuation Fund Aged Care How do we charge our clients for our services? Financial services are paid in the following manner, (a) The initial investment consultation is at no cost to you. (b) An hourly financial planning advice rate of $120 to $420 plus GST. (c) Commission on Insurance Products (max. of 116% initial commission plus max. of 33% ongoing trail commissions). For example, if your premium amounted to $2,000 we will receive up to $2,320 in initial commission ($2,000 x 116%) and up to $660 in ongoing commission ($2,000 x 33%). (d) An annual retainer fee starting from $1,500 plus GST. For preparation of a strategy recommendation and implementation we quote our fees on an individual basis depending upon the type of advice required and the level of complexity. We will always advise you of our terms of engagement prior to commencing work on your behalf. Grandfathered Commission For Investment Products any arrangements in place prior to 1 July 2013 will be grandfathered. The ongoing commission will be a percentage of the value of your investment each year and is generally paid from the administration fees charged by the product provider. How are we paid? (a) All fees and gross commission payments are shared between our practice and Madison under a split sharing arrangement fixed at 97%. For instance every $1,000 of income received by Madison will generate $970 of income to us. (b) In addition to my base salary, I am entitled to receive a profit share pool of up to 10% of the net company profit if the overall yearly net company profit budget is achieved. For example, if the net budget is achieved and we generate a net company profit of $20,000, I will be entitled to receive up to $2,000 in addition to my annual salary. (c) We are required to keep a Register of Alternative Remuneration which shows any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days notice. Important Note The Adviser Profile forms an essential part of the Financial Services Guide. Your Financial Services Guide is not complete without it. MADISON FINANCIAL GROUP PTY LTD (ABN ) Australian Financial Services License No: Hamill Elise Adviser Profile V13.1 Issued on 28 April 2014 Page 1 of 1

12 The financial services offered to you by: LUIS CASADO (ASIC No ), as an Authorised Representative of MADISON FINANCIAL GROUP PTY LTD ( Madison ) and as a representative of: GENESIS FINANCIAL PARTNERS PTY LTD ABN No: ASIC No: Address: Telephone No: Fax No: Suite 9.01, Level 9, 5 Spring Street SYDNEY NSW 2000 (02) (02) lcasado@genesisfp.com.au I have been providing financial services advice to clients and have been a representative of Madison since 27 February I hold the following qualifications/ Professional Memberships: Diploma of Financial Services (Financial Planning) I am authorised by Madison to provide personal advice, general advice and to deal in: Deposit Products Non-Basic Deposit Products Government Debentures, Stocks Life Insurance Investments Products Life Insurance Risk Products Managed Investments Securities Retirement Savings Account Products Superannuation As part of my services to you, I am able to provide advice on the following: Wealth Creation and Managed Portfolio Services Retirement Planning and Pensions Advice Personal and Corporate Superannuation Personal and Business Risk Insurance Cash Flow and Debt Reduction Strategies Portfolio Review and Ongoing Service How do we charge our clients for our services? Financial services are paid in the following manner, (a) The initial investment consultation is at no cost to you. (b) An hourly financial planning advice rate of $120 to $420 plus GST. (c) Commission on Insurance Products (max. of 116% initial commission plus max. of 33% ongoing trail commissions). For example, if your premium amounted to $2,000 we will receive up to $2,320 in initial commission ($2,000 x 116%) and up to $660 in ongoing commission ($2,000 x 33%). (d) An annual retainer fee starting from $1,500 plus GST. For preparation of a strategy recommendation and implementation we quote our fees on an individual basis depending upon the type of advice required and the level of complexity. We will always advise you of our terms of engagement prior to commencing work on your behalf. Grandfathered Commission For Investment Products any arrangements in place prior to 1 July 2013 will be grandfathered. The ongoing commission will be a percentage of the value of your investment each year and is generally paid from the administration fees charged by the product provider. How are we paid? (a) All fees and gross commission payments are shared between our practice and Madison under a split sharing arrangement fixed at 97%. For instance every $1,000 of income received by Madison will generate $970 of income to us. (b) In addition to my base salary, I am entitled to receive a profit share pool of up to 10% of the net company profit if the overall yearly net company profit budget is achieved. For example, if the net budget is achieved and we generate a net company profit of $20,000, I will be entitled to receive up to $2,000 in addition to my annual salary. (c) We are required to keep a Register of Alternative Remuneration which shows any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days notice. Important Note The Adviser Profile forms an essential part of the Financial Services Guide. Your Financial Services Guide is not complete without it. MADISON FINANCIAL GROUP PTY LTD (ABN ) Australian Financial Services License No: Casado Luis Adviser Profile V11.1 Issued on 28 April 2014 Page 1 of 1

13 The financial services offered to you by: MALCOLM GREENTREE (ASIC No ), as an Authorised Representative of MADISON FINANCIAL GROUP PTY LTD ( Madison ) and as a representative of: GENESIS FINANCIAL PARTNERS PTY LTD ABN No: ASIC No: Address: Telephone No: Fax No: Suite 9.01, Level 9, 8 Spring Street SYDNEY NSW 2000 (02) (02) mgreentree@genesisfp.com.au I have been providing financial services advice to clients since 2005 and have been a representative of Madison since 18 June, I hold the following qualifications/ Professional Memberships: Certified Financial Planner Advanced Diploma of Financial Services (Financial Planning) Bachelor of Business (Applied Finance) I am authorised by Madison to provide personal advice, general advice and to deal in: Deposit Products Non-Basic Deposit Products Government Debentures, Stocks Life Insurance Investments Products Life Insurance Risk Products Managed Investments Securities Retirement Savings Account Products Superannuation How do we charge our clients for our services? As part of my services to you, I am able to provide advice on the following: Wealth Creation and Managed Portfolio Services Retirement Planning and Pensions Advice Personal and Corporate Superannuation Personal and Business Risk Insurance Centrelink Planning Advice Cash Flow and Debt Reduction Strategies Portfolio Review and Ongoing Service Direct Shares Self Managed Superannuation Fund Estate Planning Aged Care Financial services are paid in the following manner, (a) The initial investment consultation is at no cost to you. (b) An hourly financial planning advice rate of $120 to $420 plus GST. (c) Commission on Insurance Products (max. of 116% initial commission plus max. of 33% ongoing trail commissions). For example, if your premium amounted to $2,000 we will receive up to $2,320 in initial commission ($2,000 x 116%) and up to $660 in ongoing commission ($2,000 x 33%). (d) An annual retainer fee starting from $1,500 plus GST. For preparation of a strategy recommendation and implementation we quote our fees on an individual basis depending upon the type of advice required and the level of complexity. We will always advise you of our terms of engagement prior to commencing work on your behalf. Grandfathered Commission For Investment Products any arrangements in place prior to 1 July 2013 will be grandfathered. The ongoing commission will be a percentage of the value of your investment each year and is generally paid from the administration fees charged by the product provider. How are we paid? (a) All fees and gross commission payments are shared between our practice and Madison under a split sharing arrangement fixed at 97%. For instance every $1,000 of income received by Madison will generate $970 of income to us. (b) The practice in which I am employed receives fees and commissions from business generated, and remunerates me by way of fixed consultancy fees. (c) We are required to keep a Register of Alternative Remuneration which shows any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days notice. Important Note The Adviser Profile forms an essential part of the Financial Services Guide. Your Financial Services Guide is not complete without it. MADISON FINANCIAL GROUP PTY LTD (ABN ) Australian Financial Services License No: Greentree Malcolm Adviser Profile V18.1 Issued on 28 April 2014 Page 1 of 1

14 The financial services offered to you by: KENNETH THOMPSON (ASIC No ), as an Authorised Representative of MADISON FINANCIAL GROUP PTY LTD ( Madison ) and as a representative of: GENESIS FINANCIAL PARTNERS PTY LTD ABN No: ASIC No: Address: Telephone No: Fax No: Suite 9.01, Level 9, 8 Spring Street SYDNEY NSW 2000 (02) (02) kthompson@genesisfp.com.au I have been providing financial services advice to clients since 1991 and have been a representative of Madison since 28 April, I hold the following qualifications/ Professional Memberships Certified Financial Planner Member of the Financial Planning Association (FPA) Diploma of Financial Planning SPAA SMSF Specialist Advisor Member I am authorised by Madison to provide personal advice, general advice and to deal in: Deposit Products Non-Basic Deposit Products Government Debentures, Stocks Life Insurance Investments Products Life Insurance Risk Products Managed Investments Securities Retirement Savings Account Products Superannuation As part of my services to you, I am able to provide advice on the following: Wealth Creation and Retirement Planning Personal and Corporate Superannuation Personal, Business and Corporate Risk Insurance Managed Portfolio Services Centrelink Planning Advice Cash Flow and Debt Reduction Strategies Portfolio Review and Ongoing Service Direct Equities Self Managed Superannuation Funds How do we charge our clients for our services? Financial services are paid in the following manner, (a) The initial investment consultation is at no cost to you. (b) An hourly financial planning advice rate of $120 to $420 plus GST. (c) Commission on Insurance Products (max. of 116% initial commission plus max. of 33% ongoing trail commissions). For example, if your premium amounted to $2,000 we will receive up to $2,320 in initial commission ($2,000 x 116%) and up to $660 in ongoing commission ($2,000 x 33%). (d) An annual retainer fee starting from $1,500 plus GST. For preparation of a strategy recommendation and implementation we quote our fees on an individual basis depending upon the type of advice required and the level of complexity. We will always advise you of our terms of engagement prior to commencing work on your behalf. Grandfathered Commission For Investment Products any arrangements in place prior to 1 July 2013 will be grandfathered. The ongoing commission will be a percentage of the value of your investment each year and is generally paid from the administration fees charged by the product provider. How are we paid? (a) All fees and gross commission payments are shared between our practice and Madison under a split sharing arrangement fixed at 97%. For instance every $1,000 of income received by Madison will generate $970 of income to us. (b) The practice in which I am employed receives fees and commissions from business generated, and remunerates me by way of fixed consultancy fees. (c) We are required to keep a Register of Alternative Remuneration which shows any payment other than fees and commissions which may be received by us from fund managers or product providers. This register is available for inspection with 7 days notice. Important Note The Adviser Profile forms an essential part of the Financial Services Guide. Your Financial Services Guide is not complete without it. MADISON FINANCIAL GROUP PTY LTD (ABN ) Australian Financial Services License No: Thompson Kenneth Adviser Profile V10.0 Issued on 29 April 2014 Page 1 of 1