Management & Enterprise. Research, Expertise and Facilities Guide

Transcription

1 Management & Enterprise Research, and Facilities Guide

2 157 Management & Enterprise The world faces unprecedented economic, societal, organisational and management increasing importance of emerging markets as a focus for growth and investment in the global economy, the University offers a range of in-depth expertise on business, government, law and cultures in emerging markets. Much resides in the University of Liverpool Management School, whose primary research focuses on growing enterprises, growing innovation and growing communities and regions. These are mutually reinforcing and of great importance to the business world. Central to this focus is the desire to prepare leaders for tomorrow s challenges. A real strength of the University is its ability to take ideas developed in one sector, such as manufacturing, and creatively apply these in very different sectors for example, applying a lean and agile philosophy and toolkit developed for the manufacturing sector to social care and health management.

3 158 Key capabilities 1 Entrepreneurship and SMEs 2 Operations and supply chain management 3 Accountability, regulation and governance 4 Government and policy 5 Services management and experiential consumption 6 International business history 7 Finance and economics

4 159 Management & Enterprise 1. Entrepreneurship and SMEs APPLICATION AREAS Aerospace and automotive Arts and leisure Biotechnology Built environment Civil engineering Creative industries Defence and security Electronics and electrical systems Energy Financial and business services Food supply Healthcare and pharmaceuticals High value manufacturing Information and communication technology (ICT) Nanotechnology and advanced materials Society and community Sustainability Transport and infrastructure Entrepreneurship, enterprise, SMEs, business start-ups, leadership, innovation Over the last 15 years entrepreneurship and the important topics in the context of UK research. Within the University of Liverpool Management School there is a strong focus on improving the effectiveness of SMEs by supporting innovative and entrepreneurial leadership and developing strong managers. Entrepreneurs need to be visionaries at the leading edge management skills. Most entrepreneurs recognise that they are permanent students who constantly need to learn. We provide numerous opportunities and programmes to facilitate this life-long learning, helping nascent entrepreneurs to start a business and established The IDEAS at Daresbury partnership promotes effective knowledge exchange in an environment which combines SMEs, large corporations, universities and strategic government-funded science. IDEAS is free of charge to eligible high-tech SMEs and provides advice and support on the essentials of customer insight and marketing, planning and strategy. Other Management School initiatives to support entrepreneurs and SMEs are: LEAD a 10-month business and leadership development programme for SMEs Centre for Leadership Development (CFLD) IDEAS Partnership encourage innovation within high-growth tech businesses UK Trade and Industry (UKTI) promote international R&D collaborations for small The Enterprise Champions Project support for entrepreneurial students and staff tank and website to improve the leadership skills of owner-managers The Agility Centre support related to supply chain management specialist training and skills for non-executive board members Change-up Merseyside advice and resources to build up the voluntary sector and communities to deliver public services. Capabilities and facilities business growth Bespoke consultancy issues by means of projects undertaken by Masters students and Knowledge Transfer Partnerships. Relevant centres and groups Agility and Supply Chain Management Centre Centre for Enterprise and Entrepreneurial Leadership.

5 Management & Enterprise Operations and supply chain management Operations management, supply chain management, logistics, management information systems, agility In today s global marketplace, delivering goods or services can be a really tricky business. The simple A to B model rarely holds; you often need to involve numerous sub-contractors, international partners and multisite operations into the mix. The key questions are: are you you can? Can you respond to sudden market change? At Liverpool, we have the knowledge and capabilities to analyse your business processes and supply chains and see where either small tweaks or major transformation can make a real difference. From technology to better management, operational changes to altered strategy, we can help your organisation run smoothly, meeting the demands and expectations of your customers. We have worked with local, national and international organisations in most business sectors to investigate and improve their operations strategy and design (with supply chain and logistics design, mass customisation, enterprise management systems, procurement policies and practices and service operations management. We also have experience of the deployment of track and trace technologies. Capabilities and facilities Interactive computer labs with server facilities SAP Simulation/modelling software and other advanced tools for process and supply chain design and optimisation. Relevant centres and groups Agility and Supply Chain Management Centre. It is every organisation s dream to deliver its products or services to clients as simply and cheaply as operations, based on our real-world studies and simulations. Our expertise covers: -Supply chain management -Logistics - Development of agility within businesses and their operations - Optimisation of operations, eg scheduling, resource allocation, layout, etc - Simulation, to aid process and supply chain design and optimisation - Total Quality Management (TQM), continuous improvement, SPC, benchmarking, etc - e-business, enterprise resource planning (ERP), enterprise management systems, e-communities - Deployment of contemporary technologies, eg RFID - Sustainability and resilience to resource depletion, most notably peak oil - Operations management in social care and housing. For further information on all our specialist centres, facilities and laboratories go to page 179

6 161 Management & Enterprise Also see: Risk, Safety & Security 1.3 Systemic risk in economic and Digital Technologies 3.1 Computational markets and agent-based modelling, page 152 Management & Enterprise 3. Accountability, regulation and governance Financial reporting, international accounting standards, corporate governance, risk, assurance The University of Liverpool has a distinctive capability and growing research reputation for accountability, regulatory affairs, and governance in organisations in both mature and emerging markets. Our research is interdisciplinary, drawing on economics, organisation theory and critical management studies. includes: Economic impact of accounting information Managerial entrenchment, agency costs and corporate performance Management-labour relations Effectiveness of Boards of Directors The roles, work and effectiveness of non-executive directors and company chairs Corporate governance and risk Institutional investors and corporate engagement. Corporate governance Our expertise stems from research into a number of different aspects of corporate governance. Current projects relate to companies ownership structures and their effect on corporate value. Also on the impact of Board characteristics on a company s performance and risk, the effect of ownership structure on the likelihood executive incentive and remuneration structures. Finance The University s research expertise encompasses fund performance. Relevant centres and groups Institute for Risk and Uncertainty. Financial reporting We have particular expertise in the application of have been implemented globally in recent years. This is founded on research into a number of UK organisations which have adopted IFRS. For further information on all our specialist centres, facilities and laboratories go to page 179

7 Management & Enterprise Government and policy APPLICATION AREAS Government, health services, housing, partnership, innovation, policy-making, governance, accountability, diversity, devolution, accountability, governance, organisational development, staff development In the current climate the challenges facing public service managers are becoming more acute. Expectations of quality remain high and there is a demand for new and innovative responses from national, regional and local public agencies yet the resources supporting innovation and the maintenance of quality seem likely to diminish. Leaders are being asked to work in new ways, with new partners, to achieve a concerted impact which is demonstrable and measurable. Building trust, developing shared vision and creating spaces for innovative local responses to the social, environmental and economic challenges of the coming years must lie at the heart of public sector management. agers think about services and their delivery that will involve new ways of working and the development of new skills. The University of Liverpool has a long-standing reputation training. We have worked with national, regional and local bodies, including Welsh Government-sponsored bodies, non-departmental public bodies in England, the British Transport Police, Merseytravel and local authorities and NHS bodies across the North West. Our expertise, based on real-world studies and experience, can help to develop new working practices, Capabilities and facilities Continuing professional development (CPD) and short courses for managers on contemporary challenges Masters programmes aimed at graduate trainees or middle-managers Research and consultancy services related to public service policy, management and delivery. Arts and leisure Built environment Defence and security Healthcare and pharmaceuticals Society and community Sustainability Transport and infrastructure 5. Services management and experiential consumption Tourism marketing/management, retail marketing/ management, place marketing/management, social media, customer experience The University of Liverpool provides insights into service-oriented business and organisations. We have studied service orientation, service innovation, servicescape design, service quality and the service marketing mix. We also have specialists in the service-dominant logic of marketing, social media and the emerging discipline of service science. We have considerable expertise in the customer/consumer experience and we have developed robust research methods which range from conventional questionnaire surveys, focus groups and in-depth interviews to more innovative methods. These include multiple autoethnographic accounts and customer-critic approaches, which are more appropriate for researching consumer life-worlds and experiences. A current research focus is on citizens who fail to reach a level of consumption adequacy. Our Centre for Experiential Consumption Studies takes an interdisciplinary approach to the study of the consumer experience and consumption. Through continued support and development of existing consumer groups we conduct research into a wide range of experiential consumption topics relevant to consumers and their quality of life, as well as clients in Relevant centres and groups Centre for Experiential Consumption Studies.

8 163 Management & Enterprise 6. International business history Strategy, business culture, corporate social responsibility, business networks, international business Business history in Liverpool lies at the intersection between history and business management studies. It pursues both traditional historical and social theory informed research into domestic and international issues of company strategy, structure and culture, their networks, relationships with governments, and the international business context. The University of Liverpool has considerable expertise impact on the economy of Britain and other countries, researching their histories. Our expertise extends from British to European, North American, Latin American, Far Eastern and African business history. The resulting histories can have a profound impact on stronger sense of corporate identity. They can encourage organisation. They can also explain an organisation s past strategies, structures and competitive positions to inform understanding of its current position. Exploring the successes and failures of businesses in the past can provide evidence and support for improving today s business operations. Our research also informs transfer strategies. Capabilities and facilities Extensive knowledge of available resources Archival experience Library databases. Case Study The University is currently working with the Cooperative Group whose unique story is particularly resonant in view of the current crisis in associated with orthodox economic thinking. this important organisation and making a range of contributions to its educational activities including an interactive website and material for schools or schools.

9 Management & Enterprise 164 Also see: Health & Wellbeing Risk, Safety & Security 1.3 Systemic risk in economic and Digital Technologies 3.1 Computational markets and agent-based modelling, page 152 Management & Enterprise 3. Accountability, regulation and 7. Finance and economics regulation The University has considerable expertise in many aspects of macro- and micro economics, including macroeconomic policy, competition and regulation, international economics and international and regional development. Our strength in economic modelling allows us to develop economic forecasting methodologies and tools to further our understanding of econometrics. We have provided consultancy services on a range of issues including economic regulation, development strategies and the use of economic incentives to which explores the operation of national and international Our experts have advised the central banks, including the Bank of England, on liquidity measures and monetary policy. In the area of accounting we have a broad experience of well as corporate governance. We specialise in studying regional and international development, particularly with The Health Economics Unit explores the interplay between economics and health. It has provided many economic evaluations of health policy proposals and changes, as well as evaluations of new procedures. Capabilities and facilities range of methodologies and qualitative methods standard economic methods and frameworks at both micro and macro levels, with specialist expertise in evaluating health policy insolvency prediction and remediation. For further information on all our specialist centres, facilities and laboratories go to page 179

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