10 TIPS & TRICKS FOR MICROSOFT LYNC 2010

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "10 TIPS & TRICKS FOR MICROSOFT LYNC 2010"

Transcription

1 10 TIPS & TRICKS FOR MICROSOFT LYNC 2010 Transforming the way we communicate Look inside for: Why should it take a team of A/V specialists to manage a conference call? With Microsoft Lync 2010, it doesn t. Lync brings together digital services including voice, , instant messaging (IM), texting, 10 great tips for mastering Lync 2 cool tricks with Lync and Microsoft SharePoint Server 2010 web and video conferencing, faxes, and more, delivered on a PC, mobile device, or cell phone. REAL IMPACT FOR BETTER COMMUNICATIONS 2 handy shortcuts with Lync and Microsoft Outlook geeky reference to Star Trek

2 1 DRAG, DROP, DONE. Need Chip? Or Skip? Or Flip? Why not all three. Discover how easy it is to add colleagues to your conference calls when you use Lync. Drag a contact from your Lync client 2 EVERYTHING BUT THE PERKY RECEPTIONIST. Next time you set up a conference call, welcome callers to your virtual lobby in Lync. The lobby lets people who call in to a meeting know they re in the right spot. You stay in charge of who attends and who doesn t get in. In Outlook, set up a new online meeting. On the Home tab, click Meeting Options, and select the lobby options you want. When people call in, they re placed in a soothing, virtual lobby until you start the meeting. You can see who s there so you can control attendance. and drop it in the Group Conversation window to add the person to a conference call. 2

3 3 BANISH BACKGROUND BOTHER. Got blaring horns or barking dogs in the background of your conference call? Call off the hounds with a click. As the call leader, you can see who s speaking and easily mute everyone else, or mute only the noisy offender. Click the People Options menu. Click Mute Audience. (You can also right-click the name of an individual in your participant list, and then click Mute or Unmute.) 4 YOUR CONFERENCE ROOM JUST GREW LEGS. Ever sat in a conference room and wished you could take the meeting with you? Or tried to transfer a call, only to send your caller into PBX oblivion? When you use Lync, you discover a new kind of flexibility. While using Lync, click the Transfer ( ) menu. Click one of your other numbers (such as your mobile phone). You can also click Another Person or Number to search for or select a contact to transfer to. The other parties won t hear a beep or a tone so no one will know you ve taken the call to go! 3

4 5 TAG YOU RE IT! You need that answer right away, but your colleagues are busy. With Lync, it s easy to find out the instant they re free. Tag them! Right-click a contact. Click Tag for Status Change Alerts. You ll be notified when his or her status changes to Available so you can get in touch. 6 ARE YOU STUMPED? Find the answer from an expert using Lync + SharePoint. No need to know who you re looking for. With a skills search, you can find the expert you need and look like a hero in the process. Start typing keywords in the search box. Click Skill and let Lync do the rest. Lync finds experts whose skills match in their SharePoint profile. With another click, you can be connected. 4

5 7 FEDERATION ISN T JUST FOR CAPTAIN KIRK. Federation* is the cool way Lync lets you connect with customers, partners, and vendors outside your company just like you do on the inside. Chat, meet, and share with outside parties using Lync plus, stay in touch over public IM networks such as Windows Live. Type the name or address of your contact in the search box. Hover over the search result, and then click the Add to Contacts button. 8 AT LUNCH WITH THE PRESIDENT. Your colleagues may envy your jam-packed schedule, but at least they know where you are thanks to Lync. With the activity update feeds, everyone stays informed about important milestones, including news about organizational changes. Click Activity Feeds ( ). Check the latest status for your contacts. *Administrators can enable federation with any other organization running Microsoft Lync 2010 or previous versions, including Microsoft Office Communications Server 2007and Microsoft Office Live Communications Server

6 9 YOUR RING WILL FIND YOU. Let your colleagues and customers know that no matter where you are, Lync can find you. You can set your incoming calls to simultaneously ring your phone and another number or contact. Plus, use Outlook to turn the ring feature on and off based on your business hours. At the bottom of the Lync window, click the Options menu. 10 BE UNFORGETTABLE. Impress everyone with how well you remember details as information flies by in a meeting. Just use Lync. You can easily record voice, video, and web meetings; then upload your audio notes to a SharePoint site for later reference. Click the More Options menu. Click Start Recording. Click Simultaneously Ring, and then choose a number. Click Call Forwarding Settings. Select Only apply these settings during my working hours specified in Outlook to apply callforwarding settings during the work hours specified in your Microsoft Outlook Work Calendar. Lync saves the recording. If you have SharePoint Server 2010 and the appropriate rights, you can save the recording to a web address, such as a SharePoint asset library URL. 6

7 LEARN MORE Count on more ways to benefit from Lync. Download Communications savings with Microsoft Lync 2010 for details. Call our Federal Government team us at (800) Call our State and Local Government team at (888) Send to Visit This document is provided as-is. Information and views expressed in this document, including URL and other Internet website references, may change without notice. You bear the risk of using it. This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes Microsoft Corporation. All rights reserved. 7

Microsoft Lync TM How to Guide

Microsoft Lync TM How to Guide Microsoft Lync TM How to Guide Microsoft Lync TM ushers in a new connected experience transforming every communication into an interaction that is more collaborative, engaging and accessible from nearly

More information

Presence & IM. Quick Reference Guide. Build your Contacts list. Getting started. What does your Presence status mean?

Presence & IM. Quick Reference Guide. Build your Contacts list. Getting started. What does your Presence status mean? Getting started Status Area: Update presence status, location, or add a message View Tabs: View your contacts, activity feed, conversation or phone Lync Options: View or edit Lync options Quick Reference

More information

RingCentral Office@Hand from AT&T Desktop App for Windows & Mac. User Guide

RingCentral Office@Hand from AT&T Desktop App for Windows & Mac. User Guide RingCentral Office@Hand from AT&T Desktop App for Windows & Mac User Guide RingCentral Office@Hand from AT&T User Guide Table of Contents 2 Table of Contents 3 Welcome 4 Download and install the app 5

More information

Using Microsoft Lync for Web Conferencing, Training & Support

Using Microsoft Lync for Web Conferencing, Training & Support Using Microsoft Lync for Web Conferencing, Training & Support A Demonstration of Lync Features 28 May 2014 What is Lync? Microsoft Lync is a communications and collaboration tool available to Exchange

More information

For Windows. 2012 Microsoft Corporation. All rights reserved.

For Windows. 2012 Microsoft Corporation. All rights reserved. For Windows 1 About Microsoft Lync... 4 Lync Window... 5 Audio... 6 Set up your audio device... 6 Make a call... 6 Answer a call... 7 Use audio call controls... 7 Check voicemail... 7 Invite more people

More information

QUICK START GUIDES 1

QUICK START GUIDES 1 QUICK START GUIDES Quick Start Guide Audio setup and making calls Set up your audio device First things first: set up your audio device and check the quality. You can use your computer s mic and speakers,

More information

Lync 2013 Quick Reference Lync Meetings. Join a Lync Meeting. Schedule a Lync Meeting. Do I need a PIN, work number or extension? Set meeting options

Lync 2013 Quick Reference Lync Meetings. Join a Lync Meeting. Schedule a Lync Meeting. Do I need a PIN, work number or extension? Set meeting options Join a Lync Meeting 1. In the meeting request, click Join Lync Meeting or click Join Online in the meeting reminder. 2. On the Join Meeting Audio window, select one of the options: Use Lync (full audio

More information

Using BT MeetMe with Microsoft Lync Online

Using BT MeetMe with Microsoft Lync Online Using BT MeetMe with Microsoft Lync Online User Guide BT Conferencing Last modified: 12 Nov 2014 Version: 2.0.0 Contents Introduction 2 Why, when, and what Scheduling & inviting 3 Scheduling a conference

More information

IM, Presence, and Contacts

IM, Presence, and Contacts Accept an IM request Click anywhere on the picture display area of the IM request pane. Set or change your presence Presence lets other people see at a glance whether you and your contacts are currently

More information

UniCom & Skype for Business Windows User Guide

UniCom & Skype for Business Windows User Guide UniCom & Skype for Business Windows User Guide Downloading Skype Required equipment and how to test it Initiating a call Answering a call Disconnecting a call Placing and removing a call from Hold Transfer

More information

Accept an IM request. Set or change your presence. Click anywhere on the picture display area of the IM request pane.

Accept an IM request. Set or change your presence. Click anywhere on the picture display area of the IM request pane. Accept an IM request Click anywhere on the picture display area of the IM request pane. Set or change your presence Presence lets other people see at a glance whether you and your contacts are currently

More information

Office 365 Intro to Lync

Office 365 Intro to Lync Office 365 Intro to Lync What to do: Screenshots: Before you Start: Make sure you have downloaded the Lync client from O365. If not, install to your machine. Ready to use: Open Lync by clinking on the

More information

Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started

Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started Unicom and Microsoft Lync 2010 Enterprise Voice Getting Started Objectives This course covers the following voice and video features of the Lync 2010 client. Make a Call Answer a Call Manage a Call Forward

More information

Microsoft Lync 2010 Voice and Video Training

Microsoft Lync 2010 Voice and Video Training Microsoft Lync 2010 Voice and Video Training Objectives This course covers the following voice and video features of the Lync 2010 client. Make a Call Answer a Call Manage a Call Forward a Call Follow

More information

GETTING STARTED GUIDE: VOICETEXT S WEBEX.

GETTING STARTED GUIDE: VOICETEXT S WEBEX. GETTING STARTED GUIDE: VOICETEXT S WEBEX. Start a WebEx meeting Invite a colleague to try out WebEx Meeting with you. You ll see how easy it is to share documents, audio and video.. Go to the URL that

More information

1. Instant Messaging & Presence Page Arkadin audio conference Page Sharing and Collaboration Page Conferencing Page 17

1. Instant Messaging & Presence Page Arkadin audio conference Page Sharing and Collaboration Page Conferencing Page 17 Table of contents 1. Instant Messaging & Presence Page 3 2. Arkadin audio conference Page 6 3. Sharing and Collaboration Page 13 4. Conferencing Page 17 5. Voice and Video Page 20 HOSTED LYNC 2010 POWERED

More information

Lync 2013 - Online Meeting & Conference Call Guide

Lync 2013 - Online Meeting & Conference Call Guide Lync 2013 - Online Meeting & Conference Call Guide Alteva Hosted Lync Version:00 QUICK LINKS Schedule an Online Meeting Change Meeting Access and Presenter Options Join from a Computer with Lync Installed

More information

UniCom Enterprise Phone (Polycom CX600) User Guide

UniCom Enterprise Phone (Polycom CX600) User Guide UniCom Enterprise Phone (Polycom CX600) User Guide 1 6 What is UniCom Enterprise?...1 Frequently Used Make a Call...6 What is Microsoft Lync?...1 Call Functions Use Call Controls...7 Who can use UniCom

More information

Microsoft Lync 2010 The Essentials

Microsoft Lync 2010 The Essentials Microsoft Lync 2010 The Essentials Training User Guide Syed Ali Raza Director IT NUML Email : saraza@numls.edu.pk Engr Fazal-i-Hassan UC Specialist Email : fhassan@numls.edu.pk August 29, 2011 MICROSOFT

More information

Audio setup and making calls

Audio setup and making calls Forward your Quick Start Guide phone calls Want your calls to go to your Voice Mail or to your cell phone or a hotel room phone?. In the lower-left of the main Skype for Business window, click the Call

More information

Microsoft SharePoint 2010

Microsoft SharePoint 2010 Tips & Tricks (page 1/5) 1. You should check out a document only if you want to make sure that no one else can change it until you check it back in. If you want to collaborate on a document, do not check

More information

Mastering Lync Meetings

Mastering Lync Meetings Mastering Lync Meetings cd_mastering_lync_meetings_v2 1 8/25/2014 Course Title Contents Overview of scheduled Online Lync meetings... 3 General Best Practices... 3 Scheduling the meeting... 4 Recurring

More information

Lync 2011. Basics. CITES Training Services University of Illinois. Microsoft

Lync 2011. Basics. CITES Training Services University of Illinois. Microsoft Microsoft Lync 2011 Basics CITES Training Services University of Illinois 2 Table of Contents Getting Started... 2 Starting Lync 2011... 3 Understanding the Lync 2011 Program Screen... 4 Using Help...

More information

Lync 2013 User Instructions

Lync 2013 User Instructions Lync 2013 User Instructions 4/2/2014 What is Microsoft Lync? Microsoft Lync 2013 is an instant messenger that can be used for sending instant messages, having a voice or video chat and for conducting corporate

More information

Make presence work for you

Make presence work for you Make presence work for you Use this guide to help stay in touch with the people who are important to you and those who are key to getting your work done. Let people know what you re up to Microsoft Lync

More information

Web Conferencing with Microsoft Lync TM. Quick Start Guide

Web Conferencing with Microsoft Lync TM. Quick Start Guide Web Conferencing with Microsoft Lync TM Quick Start Guide Web Conferencing with Microsoft Lync i Contents Participate in Online Meetings with Lync Web App... 1 Check Your Meeting Readiness... 1 Join the

More information

User guide. Using BT MeetMe with Microsoft Lync Enterprise.

User guide. Using BT MeetMe with Microsoft Lync Enterprise. User guide. Using BT MeetMe with Microsoft Lync Enterprise. Contents. Introduction Why, when, and what Scheduling and inviting Scheduling a conference with Outlook Joining Joining the conference Joining

More information

Lync Work Smart Guide

Lync Work Smart Guide WORK SMART Lync Work Smart Guide This guide describes how to take advantage of the features of the Arkadin Total Connect offering for presence, instant messaging, audio and video calling, rich online meetings,

More information

Using BT MeetMe with Skype for Business Online

Using BT MeetMe with Skype for Business Online Using BT MeetMe with Skype for Business Online User Guide BT Conferencing Last modified: July 2015 Version: 3.1 Contents Introduction 2 Why, when, and what Scheduling and inviting 3 Scheduling a conference

More information

Lync 2013 Quick Reference

Lync 2013 Quick Reference Lync 2013 Quick Reference Audio Set up your audio device Before using Lync to make a call or join a conference, set up your audio device and check the quality. You can use your computer s mic and speakers,

More information

Lync Training Outline

Lync Training Outline Setup Information - To conduct this training module on Lync 2011 (Mac), instructors will need a computer running the Lync 2011 client and the most recent Lync update (14.0.1 as of this writing) it is critical

More information

Lync for Mac User Guide

Lync for Mac User Guide Lync for Mac User Guide The Lync 2011 for Mac client allows you to access the University of Arizona s Unified Communications solution. These solutions allows you to instant message (IM) your peers, perform

More information

Lync 2010. Basics. CITES Training Services University of Illinois. Microsoft

Lync 2010. Basics. CITES Training Services University of Illinois. Microsoft Microsoft Lync 2010 Basics CITES Training Services University of Illinois 2 Table of Contents Getting Started... 5 Starting Lync 2010... 6 Understanding the Lync 2010 Program Screen... 7 Using Help...

More information

Microsoft Office Skype for Business

Microsoft Office Skype for Business Microsoft Office Skype for Business Division of Information Technology Copyright 2015, Charles Sturt University No part of this document may be reproduced, altered or sold without prior written permission

More information

For Mac. 2012 Microsoft Corporation. All rights reserved.

For Mac. 2012 Microsoft Corporation. All rights reserved. For Mac 1 About Microsoft Skype for Business... 3 Skype for Business Window... 4 Audio... 5 Make a call... 5 Answer a call... 5 Listen to voicemail... 5 Instant Messaging (IM), Presence, Contacts... 6

More information

Microsoft Lync 2013 TRAINING GUIDE. University Of Central Florida Computer Services & Telecommunications

Microsoft Lync 2013 TRAINING GUIDE. University Of Central Florida Computer Services & Telecommunications Microsoft Lync 2013 TRAINING GUIDE University Of Central Florida Computer Services & Telecommunications Table of Contents Microsoft Lync 2013... 1 Lync 2013 Main Screen... 1 Lync Options... 2 General Options...2

More information

LYNC 2010 USER GUIDE

LYNC 2010 USER GUIDE LYNC 2010 USER GUIDE D O C U M E N T R E V I S O N H I S T O R Y DOCUMENT REVISION HISTORY Version Date Description 1.0 6/25/2013 Introduction of the Lync 2010 to product line. 2 Lync 2010 User Guide 401

More information

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync.

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync. Getting Started Sign in and get started If you re already logged on to your organization s network, sign in by starting Lync. 1. On the Windows taskbar, click Start, click All Programs, click Microsoft

More information

Lync User Guide. 1 P a g e

Lync User Guide. 1 P a g e Lync User Guide The Lync 200 client allows you to access the University of Arizona s Unified Communications solution. Lync provides real-time instant message (IM) Audio and Video calling and also provides

More information

Lync 2011 Documentation for Mac Users

Lync 2011 Documentation for Mac Users Contents Getting Started... 3 Install Lync... 3 Sign in... 3 Presence... 3 What is Presence?... 3 Social update... 3 Availability... 3 Contacts... 5 Find someone... 5 Add a contact to your Lync contact

More information

Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007. Apptix Live Support: 866-428-0128

Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007. Apptix Live Support: 866-428-0128 Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 Apptix Live Support: 866-428-0128 Quick Start Guide / Introduction Page 2 of 6 Quick Start

More information

Microsoft Lync Basic Voice Training

Microsoft Lync Basic Voice Training Microsoft Lync Basic Voice Training Objectives This course covers basic voice features of the Lync client: Devices Make a Call Answer a Call Manage a Call Missed Calls and Voicemails 2 Make a Phone Call

More information

Using Microsoft Lync for Point to Point or Multiparty Connections

Using Microsoft Lync for Point to Point or Multiparty Connections Using Microsoft Lync for Point to Point or Multiparty Connections All DEECD employees who have an edumail account, automatically have an MS Lync account. Lync is installed on all Teacher laptops and CASES

More information

Signing In! Quick Overview! Setting Display Options! Setting Lync Preferences! Voice Mail Setup! Setting Lync Alert Options! Setting History Options!

Signing In! Quick Overview! Setting Display Options! Setting Lync Preferences! Voice Mail Setup! Setting Lync Alert Options! Setting History Options! Massey University - Lync 20 Mac Reference Guide Lync 20 Mac Reference Guide [client version 4.0.2] Contents Signing In! 2 Quick Overview! 3 Setting Display Options! 4 Setting Lync Preferences! 5 Voice

More information

Skype for Business for Android

Skype for Business for Android Skype for Business for Android November 2015 Customization note: This document contains guidance and/or step-by-step installation instructions that can be reused, customized, or deleted entirely if they

More information

RingCentral for Desktop. UK User Guide

RingCentral for Desktop. UK User Guide RingCentral for Desktop UK User Guide RingCentral for Desktop Table of Contents Table of Contents 3 Welcome 4 Download and install the app 5 Log in to RingCentral for Desktop 6 Getting Familiar with RingCentral

More information

Microsoft Lync 2010 Delegate Training

Microsoft Lync 2010 Delegate Training Microsoft Lync 2010 Delegate Training Objectives In this course you learn how to: Set up Delegate Access by using Outlook Set up Delegate Access in Lync Schedule an Online Meeting on Behalf of Your Manager

More information

A TYPICAL DAY WITH OFFICE 365. Office 365 is so much more than just an online version of email and Office 2013.

A TYPICAL DAY WITH OFFICE 365. Office 365 is so much more than just an online version of email and Office 2013. A TYPICAL DAY WITH OFFICE 365 Office 365 is so much more than just an online version of email and Office 2013. While all the documentation and information focuses on the key features and benefits of Office

More information

Skype for Business: Get Started... 3. Set-up Audio... 3. Set-up Video... 3. Conversation Window... 4. Shut Your Virtual Office Door...

Skype for Business: Get Started... 3. Set-up Audio... 3. Set-up Video... 3. Conversation Window... 4. Shut Your Virtual Office Door... Desktop/Laptop Contents : Get Started... 3 Set-up Audio... 3 Set-up Video... 3 Conversation Window... 4 Shut Your Virtual Office Door... 4 Personalise... 5 Customise What s Happening Today... 5 Profile

More information

Lync 2013 offers a clean look to help you communicate quickly and easily.

Lync 2013 offers a clean look to help you communicate quickly and easily. Office 365 Lync - Introduction Lync Online Lync 2013 offers a clean look to help you communicate quickly and easily. Read on to learn about the Quick Lync menu, the Favourites group, tabbed conversations,

More information

UniCom with Office Communicator and Live Meeting. Quick Start Guide

UniCom with Office Communicator and Live Meeting. Quick Start Guide UniCom with Office Communicator and Live Meeting Quick Start Guide Table of Contents Understanding UniCom and Office Communicator... 1 What is UniCom?... 1 What Is Office Communicator?... 1 Who Can Use

More information

Using Lync on a Mac. Before you start. Which version of Lync? Using Lync for impromptu calls. Starting Lync 2011

Using Lync on a Mac. Before you start. Which version of Lync? Using Lync for impromptu calls. Starting Lync 2011 Using Lync on a Mac Before you start Please read our instructions on how to set up your Lync account and your audio and video devices. Which version of Lync? Because of the features available, we recommend

More information

Coming to a screen near you Live Meeting online meetings made simple

Coming to a screen near you Live Meeting online meetings made simple Coming to a screen near you Live Meeting online meetings made simple What is Live Meeting? Live Meeting is an online meeting tool which enables you to engage with colleagues and clients in different locations.

More information

Chapter 6: Send and Receive Instant Messages

Chapter 6: Send and Receive Instant Messages Microsoft Office Communicator 2007 Getting Started Guide 33 Chapter 6: Send and Receive Instant Messages With Communicator, you can start an instant messaging session with a single contact or multiple

More information

Get started with Lync 2013

Get started with Lync 2013 Get started with Lync 2013 To get started with Lync 2013, you will need: Lync 2013 software (installed with Microsoft Office Professional Plus 2013). An audio device and webcam (optional). Check your audio

More information

Conference Connect for Lync User Guide

Conference Connect for Lync User Guide Conference Connect for Lync User Guide BT Conferencing Issue 1.0 March 2013 Contents 2 What is Conference Connect for Lync? Introduction 3 Setting up Conference Connect 4 How to launch 5 First time launching

More information

UniCom Enterprise Phone (Polycom CX600) User Guide

UniCom Enterprise Phone (Polycom CX600) User Guide UniCom Enterprise Phone (Polycom CX600) User Guide 1 6 What is UniCom Enterprise?...1 Frequently Used Make a Call...6 What is Microsoft Lync?...1 Call Functions Use Call Controls...7 Who can use UniCom

More information

Getting Started Guide. November 25, 2013

Getting Started Guide. November 25, 2013 Getting Started Guide November 25, 2013 Getting Started Guide Chapters 1. Scheduling Meetings Configuring Meeting Details Advanced Options Invitation Email, received by the Participants Invitation Email,

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Windows October 2015 Contents Introduction... 3 Starting Skype for Business... 3 Skype for Business Contacts... 3 Create Groups... 3 Add Contacts to Skype for Business Groups...

More information

Microsoft Lync (UniCom Basic) Mac User Guide

Microsoft Lync (UniCom Basic) Mac User Guide Microsoft Lync (UniCom Basic) Mac User Guide 1 What is UniCom?...1 What is Microsoft Lync?...1 Who can use UniCom services?...1 1 Downloading Microsoft Lync...1 Required equipment and how to test it...1

More information

Microsoft Lync Online

Microsoft Lync Online 1 Microsoft Lync Online 1 2 2 3 Functional Capabilities Sign in and get started If you re already logged on to your organization s network, sign in by starting Lync. 1. Click Start, click All Programs,

More information

MICROSOFT SKYPE FOR BUSINESS, OFFERED BY INTERCALL

MICROSOFT SKYPE FOR BUSINESS, OFFERED BY INTERCALL MICROSOFT SKYPE FOR BUSINESS, OFFERED BY INTERCALL Frequently Asked Questions Microsoft Skype for Business Online, offered by InterCall, is a next-generation cloud communication solu that can improve business

More information

Quick Reference Guide 1 Lync 2013 for Windows Using Lync 2013 Client

Quick Reference Guide 1 Lync 2013 for Windows Using Lync 2013 Client Quick Reference Guide 1 Lync 2013 for Windows Using Lync 2013 Client Lync 2013 is the latest instant messaging (IM) client from Microsoft and is the upgrade to Microsoft Office Communicator. Web conferencing

More information

Microsoft Lync for MAC The Essentials

Microsoft Lync for MAC The Essentials Microsoft Lync for MAC The Essentials Training User Guide Sue Pejic Training Coordinator Information Technology Services Email : spejic@swin.edu.au Mobile : 0419 891 113 Table of Contents What is Lync

More information

Lync Quick Start Guide for MAC OS

Lync Quick Start Guide for MAC OS Microsoft Lync is a unified communications platform that works ideally in a Windows Operating System, but is also feature- rich using a MAC OS. The purpose of this guide is to cover highlights of Lync

More information

Department of Information Technology. Microsoft Lync Basic Functions

Department of Information Technology. Microsoft Lync Basic Functions Department of Information Technology Microsoft Lync 2013 Basic Functions October 2013 Table of Contents Table of Contents... 2 Overview... 3 Objectives... 3 Microsoft Lync Training... 4 Getting Started...

More information

IT Help Desk Location: Siebert 101 Phone: (208) 769-3280 Email: helpdesk@nic.edu

IT Help Desk Location: Siebert 101 Phone: (208) 769-3280 Email: helpdesk@nic.edu IT Help Desk Location: Siebert 101 Phone: (208) 769-3280 Email: helpdesk@nic.edu Skype for Business (formerly Lync 2013) is collaboration software that can be used to communicate with NIC employees via

More information

Lync Guide for Faculty and Staff

Lync Guide for Faculty and Staff Lync Guide for Faculty and Staff Prepared for the faculty and staff of the School of Engineering, University of Connecticut, by: Engineering Computing Services School of Engineering University of Connecticut

More information

Make Voice Calls and Share Documents using Skype*

Make Voice Calls and Share Documents using Skype* Make Voice Calls and Share Documents using Skype* Intel Easy Steps 1 2012 Intel Corporation Using Skype for making Voice Calls and Sharing Documents In the previous activity Using Skype to Communicate

More information

Getting Started Guide. July 2013

Getting Started Guide. July 2013 Getting Started Guide July 2013 Chapters 1. Scheduling Meetings Configuring Meeting Details Advanced Options Invitation Email, received by the Participants Invitation Email, sent to the Moderator (scheduler)

More information

Google Docs, Sheets, and Slides: Share and collaborate

Google Docs, Sheets, and Slides: Share and collaborate Google Docs, Sheets, and Slides: Share and collaborate Once you've created your document, you can share it with others. Collaborators can then edit the same document at the same time you'll always have

More information

Video Collaboration User Guide

Video Collaboration User Guide Video Collaboration User Guide Fonality Video Collaboration is an easy to use, cost effective, and professional tool for meetings that get results. With Fonality Video Collaboration powered by Zoom, you

More information

Microsoft Lync 2010 for Android

Microsoft Lync 2010 for Android Microsoft Lync 2010 for Android Microsoft Lync 2010 for Android brings presence, instant messaging (IM), and the voice capabilities of Lync to your mobile device. With Lync for Android, you can choose

More information

OmniTouch 8400 Instant Communications Suite. My Instant Communicator Desktop User guide. Release 6.7

OmniTouch 8400 Instant Communications Suite. My Instant Communicator Desktop User guide. Release 6.7 OmniTouch 8400 Instant Communications Suite My Instant Communicator Desktop User guide Release 6.7 8AL 90219 USAE ed01 Sept 2012 Table of content MY INSTANT COMMUNICATOR FOR THE PERSONAL COMPUTER... 3

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions Contents Installing Lync 2010 Setting Up Devices Managing Contacts Using Lync 2010 as a Phone Using Lync 2010 with Office Outlook Scheduling Meetings Inviting People to Meetings

More information

Delegate Access. In Lync 2013

Delegate Access. In Lync 2013 Delegate Access 101613 Contents Delegate Defined... 3 Set up Delegate Access in Lync 2013... 3 Set up Delegate Access Using Outlook 2013... 4 Add a Mailbox... 6 Open a Delegated Mailbox... 8 Information

More information

Acano solution. Acano Clients v1.7 Getting Started Guide. June 2015 76-1047-03-D

Acano solution. Acano Clients v1.7 Getting Started Guide. June 2015 76-1047-03-D Acano solution Acano Clients v1.7 Getting Started Guide June 2015 76-1047-03-D Contents Contents 1 Introduction... 4 1.1 cospaces... 4 1.2 cospace Users... 4 1.3 The Acano Client... 5 2 Overview... 6 2.1

More information

Lync 2013 Guide for PC

Lync 2013 Guide for PC Lync 2013 Guide for PC Last Updated: May 28, 2013 Table of Contents Introduction... 3 Who Can I Talk To?... 3 Getting Started... 4 Install a Webcam... 4 Headsets and Speakerphones... 4 Install Lync...

More information

OCS Client Installation - Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007

OCS Client Installation - Quick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 OCS Client Installation - Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 MailStreet Live Support: 866-461-0851 Document Revision: March, 2010

More information

Unified Meeting 5 User guide for Windows

Unified Meeting 5 User guide for Windows Unified Meeting 5 User guide for Windows Unified Meeting 5, a meeting and collaboration application enhances the way you communicate by making meetings convenient and easy to manage. It improves your meeting

More information

Lync for Mac Get Help Guide

Lync for Mac Get Help Guide How do I download the Lync Client Tool for Mac? The Lync Client allows you to use your computer as a telephone as well as enabling the unified communication features. Part 1: Installing the Lync Client

More information

Life after Microsoft Outlook Google Apps

Life after Microsoft Outlook Google Apps Welcome Welcome to Gmail! Now that you ve switched from Microsoft Outlook to, here are some tips on beginning to use Gmail. Google Apps What s Different? Here are some of the differences you ll notice

More information

Spiderphone.com. Owner s Manual [Updated 10/3/03] Take control of your conference calls!

Spiderphone.com. Owner s Manual [Updated 10/3/03] Take control of your conference calls! Spiderphone.com Owner s Manual [Updated 10/3/03] Take control of your conference calls! Spiderphone gives you the ability to set up and control your own conference calls quickly, easily and cost-effectively.

More information

Google Docs: Share and collaborate

Google Docs: Share and collaborate Google Docs: Share and collaborate Once you've created your document, share it with others! Collaborators can then edit the same document at the same time -- you'll always have the most up-to-date version

More information

What is My Teamwork? What s new in this release? MY TEAMWORK 5.0 QUICK START GUIDE

What is My Teamwork? What s new in this release? MY TEAMWORK 5.0 QUICK START GUIDE MY TEAMWORK 5.0 QUICK START GUIDE What is My Teamwork? My Teamwork is a converged communications solution that combines presence-aware instant messaging with the ability to make phone calls, conference

More information

GlobalMeet powered by SoundConnect. GlobalMeet for Lync USER GUIDE

GlobalMeet powered by SoundConnect. GlobalMeet for Lync USER GUIDE GlobalMeet powered by SoundConnect GlobalMeet for Lync USER GUIDE W HE A NY ANY TIME ONLINE RE Table of Contents INTRODUCTION 1 INSTALLING GLOBALMEET FOR LYNC 2 System Requirements 2 STARTING MEETINGS

More information

Zoom Instructions and Information

Zoom Instructions and Information Zoom Instructions and Information 1. Get Zoom set up Everyone call get a free Zoom account, go to http://zoom.us Put in your Andrews University email account and click Sign Up Free Click Sign Up A box

More information

Conference Instructions

Conference Instructions Toll-Free Customer Service: (844) 844-1322 Online Support: services@freeconferencecallhd.com Step 1-Setup Conference Call Conference Instructions Organize your conference call by notifying all participants

More information

Lync 2010 comprehensive FAQs

Lync 2010 comprehensive FAQs Lync 2010 comprehensive FAQs 1 Contents Purpose... 3 Document Support Boundaries... 3 What is Lync?... 3 What are the features of Lync?... 4 Is it compulsory to use Lync?... 4 How do I get rid of the Out

More information

Getting Started Guide. January 19, 2014

Getting Started Guide. January 19, 2014 Getting Started Guide January 19, 2014 User Guide Chapters 1. Scheduling Meetings Configuring Meeting Details Advanced Options Invitation Email, received by the Participants Invitation Email, sent to the

More information

User Guide. Live Meeting. MailStreet Live Support: 866-461-0851

User Guide. Live Meeting. MailStreet Live Support: 866-461-0851 User Guide Live Meeting Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations,

More information

SaskTel Hosted & Collaboration - Hosted Lync User Guide 1

SaskTel Hosted  & Collaboration - Hosted Lync User Guide 1 Overview... 2 First Time Login... 3 Customize Lync Options... 5 My Picture and Personal Options... 6 Change your Personal and My Picture Options... 6 Presence... 7 Change your Status... 7 Location... 8

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Contents Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Subsequent access to Skype for Business... 3 Customising Skype for Business

More information

Getting Started Guide

Getting Started Guide Getting Started Guide User Guide Chapters 1. Scheduling Meetings Configuring Meeting Details Advanced Options Invitation Email, received by the Participants Invitation Email, sent to the Moderator (scheduler)

More information

Lync Top Tips A technical and informative guide to using Microsoft Lync effectively and appropriately in the workplace

Lync Top Tips A technical and informative guide to using Microsoft Lync effectively and appropriately in the workplace Copyright 2015 Corporate Learning and Development, Worcestershire County Council. All rights reserved Lync Top Tips A technical and informative guide to using Microsoft Lync effectively and appropriately

More information

Lync will be set up automatically after it has been installed, but some personalization may be needed.

Lync will be set up automatically after it has been installed, but some personalization may be needed. Setting up Lync / Installing Lync Microsoft Lync is a communication tool that provides IM, voice, screen and file sharing, and online meeting capabilities. Lync should be installed on your computer by

More information

Lync 2010 June 2012 Document S700

Lync 2010 June 2012 Document S700 Lync 2010 June 2012 Document S700 Contents Introduction to Lync 2010... 3 Instant Messaging and Presence Status... 3 Presence... 3 Contact Management... 3 Instant Messaging... 3 Conversation history...

More information

Using Lync. for Windows

Using Lync. for Windows Using Lync for Windows 021912 Contents Sign-in to Lync... 3 The Lync Window... 3 Add a Contact... 4 Create a Contact Group... 4 Make a Call with One-Click... 5 Answer a Call with Your Soft Phone... 5 Send

More information

Hosted PBX. TelePacific Communicator User Guide. Desktop Edition

Hosted PBX. TelePacific Communicator User Guide. Desktop Edition Hosted PBX TelePacific Communicator User Guide Desktop Edition 11/19/2014 CONTENTS Login... 2 Home Window... 3 Status Flag... 4 My Room... 6 Contacts Screen... 6 History... 8 Directory... 9 Dialpad...

More information

Work Smart: Using Lync 2010 with Office 2010

Work Smart: Using Lync 2010 with Office 2010 Work Smart: Using Lync 2010 with Office 2010 When you run Microsoft Office 2010 with Microsoft Lync 2010 communications software, you can access many Lync 2010 features directly from your Office 2010 programs.

More information