INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE
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1 INTELLIGENT TRANSPORT IN REAL TIME BUILDING CONFIDENCE, IMPROVING PERFORMANCE
2 ABOUT CONNEXIONZ THE SMART SOLUTION TO TRANSPORT MANAGEMENT S mart phones, smart grids, smart cars the list of smart technologies revolutionizing our lives is growing by the day. Yet while some smart technologies are still in their infancy, Connexionz has been bringing intelligent technology solutions to public transit for almost twenty years. Our real time tracking system is specially adapted to the needs of complex transport systems, and can bring measurable improvements to your system s operational and financial performance. Our off-the-shelf, fully customizable solution provides you with comprehensive tracking, monitoring, and reporting data on all your operations - allowing you to effectively manage routing, scheduling, and driver performance. It also increases ridership and retention by improving service provision to passengers with real time information and multimedia content capabilities. Connexionz has a proven track record with transit systems across the globe, and our solutions are readily scalable to organizations of any size. Your Connexionz system will be configured to provide exactly the information you need, when you need it, and comes with end-to-end management and maintenance. Read on to find out more about how our proven, intelligent technology can benefit your transit system. 2
3 THE CONNEXIONZ TEAM IS FRIENDLY AND RESPONSIVE, THEIR SOLUTIONS ARE RELIABLE, FEATURE-RICH AND ADD SIGNIFICANT VALUE TO TRANSIT SYSTEMS. ENVIRONMENT CANTERBURY 3 UNITED STATES
4 THE ACCURACY OF THE CONNEXIONZ SYSTEM S REAL TIME ARRIVAL PREDICTIONS IS VERY IMPRESSIVE. THEIR TRANSIT MANAGER SYSTEM IS VERY POWERFUL AND THE COMPANY IS EXTREMELY RESPONSIVE. ARLINGTON TRANSIT NEW ZEALAND
5 CONNEXIONZ SYSTEM DELIVERS DELIVERING INCREASED BENEFITS WITH INTELLIGENT DATA F or decades public transport has provided significant benefits to local communities by easing traffic congestion, reducing greenhouse gas emissions, and providing a low-cost and accessible transport option. Yet without the implementation of intelligent technology, transit systems fail to reach their full potential. Through the precision of industry leading accuracy of real time data, the Connexionz system allows you to take your services to the next level and directly address the needs of your stakeholders. From accurate predictive arrival times, to meaningful reporting and monitoring, to customized content delivery, our transport solution is designed to directly serve the needs of transit authorities, operators, and passengers. You ll also experience the seamless integration of all vehicle systems and subsystems, including vehicle tracking, multimedia and ticket machines - relieving you of the frustrating and often futile task of trying to knit disparate systems together. Connexionz intelligent technology changes the way operators and transit authorities work together, and its inherent flexibility allows for the continual improvement of your transport system. It will always deliver for you, so you can deliver too - on your contracts, KPIs and for your key stakeholders. 5
6 WHY INVEST IN A CONNEXIONZ SYSTEM? WHY INVEST IN A CONNEXIONZ SYSTEM? G oing smart will add value to your system, including: Improved safety and reliability Increased efficiency, lower operating costs Reduced environmental impacts That s because Connexionz systems are purpose-built intelligent solutions, fully customized to the needs of public transport. With almost two decades of experience serving a diverse client base, our systems have an established track record of high performance. Connexionz differs from most of its competitors, and this is immediately apparent by the quality of its people. Unlike many companies claiming to be capable of delivering similar services, Connexionz staff is comprised of industry experts who collectively have many decades worth of experience in delivering transit technologies, and are totally committed to continuous improvement and development of our product offering. The solutions and services developed by Connexionz set the standard by which all competing systems are measured, including industry leading arrival prediction accuracy and service performance and analysis tools. All Connexionz solutions are built upon open standards, are modular and future proof, enabling Connexionz systems to grow as your agency s fleet grows. Connexionz is a keen supporter of open standards and take practical steps to put that philosophy into practice. We comply with the standards and protocols of the NTCIP and RTIG, and make all data available to third party systems and app developers in commonly used protocols like HTML, XML, Silverlight and Google Transit. This built-in flexibility and access allows you to fully exploit your system s capabilities, a feature that is frequently provided by other suppliers solely on a proprietary basis. While many other suppliers claim ownership of an agency s data, only making it available on a proprietary basis, Connexionz built in system functionality delivers powerful and adaptive solutions that allow users to future proof and maximize the benefits of their transit system. INVEST WISELY TODAY FOR TOMORROW S TRAVELERS 6
7 MAINTENANCE AND MANAGEMENT SERVICES W e provide end-to-end management of your agency s operations, including installation, monitoring, servicing, reporting, and support. Connexionz staff can be contacted by phone, or live chat, 24/7, 365 days a year. You ll also have access to Connexionz technicians and a network of carefully selected technical partners for local services and support, including the installation of communications sub-systems such as radio (cellular or private), WiMAX and Wi-Fi networks. The Connexionz system is equipped with several key features that ensure continuous and accurate performance. You can set up alerts that will notify you immediately of: Interruptions in tracking Driver performance Vehicle performance Hardware failures (onboard, central system and roadside displays) Either local or cloud-based services are available, but regardless of which option you choose, you ll receive real time operations monitoring at our Network Operations Center (NOC). 7 UNITED STATES
8 HOW THE TRANSIT AUTHORITY BENEFITS HOW THE TRANSIT AUTHORITY BENEFITS T he Connexionz system will make your transit system simpler to manage, and improve your financial and operational performance. It gives you the ability to make decisions based on hard data - rather than via anecdotal information, customer complaints, or direct observations by supervisors and the power and flexibility to operationalize those decisions quickly and without interruptions in service. Real time tracking and monitoring enables you to improve resource utilization and operational efficiency. For instance, built-in performance monitoring improves operator performance by 10% on average all within forty-eight hours of installation. Increased fuel efficiencies based on accurate data will please costconscious local authorities. You ll also benefit from easily accessible, exhaustive, powerful and searchable records of all your operations. The Connexionz dataset allows you to generate export text and graphic reports on every aspect of your operations to meet scheduled reporting requirements, document quality control, performance manage operators and provide information for auditors. That includes reports on every aspect of bus services, as well as driver performance. Connexionz agile systems are also designed to move with you as your needs change over time. As a fully digitized system, its inherent flexibility allows for continual improvement of your transit system in response to shifting demand, infrastructure changes, or financial constraints. You can store and automatically activate a limitless number of future schedules, and it s easily scalable, with the ability to track up to 25,000 simultaneous vehicle movements. We can deliver solutions for both fixed route and demand response services, making Connexionz an ideal partner for both commuter services and tourism operators. Route optimization in order to generate the most efficient bus routes. Identify busy and quiet stops and generate routes accordingly, catering for both planned and unexpected route detours Monitor and report on driver performance Distribute real time service announcements to passengers onboard buses and at stops via displays, audio announcements, maps and smartphone applications, using only open standard interfaces and APIs Future proof platform utilizing industry standard protocols and interfaces, allowing integration with standards based third party systems Easily expandable, support for up to 25,000 simultaneous vehicle movements Communicate with bus driver (voice and text) Making real time service information available across a wide range of platforms (displays, smart phone applications, text, Interactive Voice Recording (IVR)) Generation of and ability to export text and graphical reports detailing service and driver performance Ability to store and automatically activate a limitless number of future schedules 8
9 WAITING FOR BUSES THAT DON T ARRIVE ON SCHEDULE IS THE SINGLE BIGGEST REASON PEOPLE DON T CHOOSE PUBLIC TRANSPORT. RELIABLE, REAL TIME INFORMATION CHANGES PUBLIC PERCEPTIONS AND INCREASES RIDERSHIP. 9 UNITED STATES
10 HOW THE OPERATOR BENEFITS HOW THE OPERATOR BENEFITS W ith hundreds of buses in motion, and thousands of bus miles being traveled every day, organizing and monitoring routes, ridership, and rosters is a mammoth task for transit operators. Real time tracking, monitoring and reporting can make all the difference. By digitizing your operations with the Connexionz system, fleet management will become straightforward and efficient. Not only will your day-to-day performance improve, you ll also be able to identify and monitor your KPIs and meet the terms of your contracts with ease. Our system will help you: Improve efficiencies while minimizing miles traveled - reducing your costs and environmental footprint Monitor driver performance, including schedule adherence, speed and driver performance Identify your busiest stops with the recording of boardings and alightings Address issues in the field without delay in response to real time system alerts Simplify detour routing using computer-generated modelling Network your mobile workforce to support instant data access and recording capabilities via tablets, smartphones and PCs Easily manage passenger communications with our multimedia manager These and other features have a proven track record of producing quantifiable results. The Connexionz system has contributed to an average 20% year on year increase in ridership and passenger retention for our clients. 10
11 WE REALIZED A 20% INCREASE IN RIDERSHIP DURING THE FIRST FULL YEAR OF SYSTEM OPERATION. - TRANSPORTATION SERVICES, NEW ZEALAND 11 UNITED STATES
12 HOW THE PASSENGER BENEFITS HOW THE PASSENGER BENEFITS I t s a well-known fact that reliable and timely service information distributed to the public builds confidence, loyalty, and trust. Connexionz systems deliver in abundance. They provide real time passenger information (RTPI) in a variety of formats and on multiple devices. This includes online access on smartphones, PCs and tablets, electronic displays (E Ink, LED and LCD) at bus stops, roadside stops, shopping malls, and government buildings, automated text messages and interactive voice response (IVR). You ll also be able to enhance your passengers experience even further by streaming targeted multimedia content and providing on-board Wi-Fi access. The Connexionz Multimedia Manager allows you to create moving LCD maps to identify bus locations, a digital billboard to broadcast public service information and the capability to provide onboard entertainment, including video, images and internet streaming. With this wealth of information, your passengers will feel confident, in control, and entertained - leading to increased ridership and a highperforming operation for you. 12
13 HIGHLY ACCURATE REAL TIME SERVICE INFORMATION DELIVERED ON TIME, EVERY TIME. 13 UNITED STATES
14 ON VEHICLE EQUIPMENT TRAFFIC SIGNAL PRIORITY DISPLAYS VOICE AND DATA COMMS TICKET MACHINE INTEGRATION CCTV ENGINE MONITORING PANIC ALARMS PASSENGER COUNTERS AUTOMATIC STOP ANNOUNCEMENTS LOCATION BASED MEDIA DATA TERMINALS NEW ZEALAND
15 ABOUT CONNEXIONZ SMART TRANSPORT SINCE 1996 C onnexionz initially focused on developing a security and GPSbased system for vehicle tracking for the trucking industry. Soon after they were awarded a multi-million dollar contract following an international tender for a bus tracking and passenger information system, they modified their system to suit the needs of public transport and have never looked back. Today, Connexionz is considered one of the most innovative and trusted Intelligent Transportation System solution suppliers globally. Connexionz focus today is solely on the development and delivery of leading edge intelligent systems for passenger transport and have experienced steady growth around the world. Their agile team and adaptable, scalable systems now serve transport authorities and operators in the United States, United Kingdom, Europe, Australia, New Zealand, South America and Asia. Contact Connexionz today to find out more about how they can bring the benefits of intelligent technology to your transport system. 15 UNITED STATES
16 UNITED STATES PHONE: [email protected] NEW ZEALAND PHONE: FAX: [email protected]
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