Import credit reports into Best Case Bankruptcy

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1 Quick Start Guide Import credit reports into Best Case Bankruptcy Learn how to: Unlock and configure the Credit Report Manager Order credit reports Order due diligence packages Check status of existing order Import claims into Best Case

2 Unlock and configure the Credit Report Manager Unlocking the Credit Report Manager Once you have received your login information from CIN, follow these steps to unlock the Credit Report Manager in Best Case: 1. Close all windows in Best Case. 2. Under the Tools menu, select Check for Update. 3. A message will appear to confirm that your new Credit Report Manager Option has been installed for you. Click OK. Credit Report will now be an option when you have a client file open. Configuring the Credit Report Manager To access the configuration window, open the Client List in Best Case and then select Credit Report > Edit Configuration in the toolbar. 1. Providers Tab: On the Providers tab, mark the CIN Legal Data Services checkbox and then click the Next Tab button. 2. CIN Login Tab: On the CIN Login tab, enter the Client Code, User Name and Password provided by CIN. Best Case automatically saves this information so that it will not have to be re-entered each time a credit report is ordered. You are also able to select whether to download a two source or three source report on this tab. For more information on source reports, contact CIN at Security Tab: The Security tab allows you to restrict access to the Credit Report feature by creating internal passwords. Two different passwords can be created, one to view the configuration screen and another to order, print, and import credit reports Best Case LLC [email protected] Page 2 of 10

3 Order credit reports Once you have entered all the necessary configuration information, you are ready to start ordering and downloading credit reports. 1. Open a client file and select Credit Report > Credit Reports for this Client in the toolbar. The Order Credit Report Wizard will open. 2. Select Credit Reports to Request: The first screen in the Order Credit Report Wizard displays checkboxes with the names of each debtor. One of the checkboxes can be unmarked if you are only ordering for one of the debtors in a joint case. Click Next to move to Step Current Address: Enter a former address if the current address is less than 2 years, and click Next Best Case LLC [email protected] Page 3 of 10

4 4. Authenticate Debtor Identity: If you have not already authenticated the identity of the debtor, select the Begin Authentication button. This will take you to the CIN website where the debtor must answer questions to verify his or her identity. After the debtor s identity has been successfully authenticated, close the browser and return to Best Case to finish ordering the report. 5. Finish New Credit Report Order: To finish the order click the Order Reports Now button or you can choose to save the information and order later Best Case LLC [email protected] Page 4 of 10

5 Order due diligence packages Packages provide an easy way to purchase credit reports, credit counseling, debtor education courses, and other due diligence products at a discount. Once you have entered all the necessary configuration information, you are ready to start ordering packages. Note: Due diligence packages are not available in Alabama or North Carolina. 1. Open a client file and select Credit Report > Credit Reports for this Client in the toolbar. The Order Credit Report Wizard will open. 2. Select Credit Reports to Request: The first screen in the Order Credit Report Wizard displays checkboxes with the names of each debtor. Click Order Package to move to Step Best Case LLC [email protected] Page 5 of 10

6 3. Order a Package from CIN Legal: Select a Filing Essentials or Bankruptcy Essentials package to order and click Next. 4. Confirm Client Information: Complete the debtor information form fields that have not already been pre-populated. Then click Next Best Case LLC [email protected] Page 6 of 10

7 5. Confirm and Place Order: To finish the order click the Order Product(s) For $70.00 button to complete your order. 6. Order Confirmation: Authentication: If you have not yet authenticated the debtor s identity with CIN Legal, click the Begin Authentication button to start the process. If you have already completed this step click Close. To obtain a receipt, click Open a Printable Receipt Best Case LLC [email protected] Page 7 of 10

8 Check status of existing order 1. Order Due Diligence or Courses: After placing your package order and authenticating your client s identity, view your order status by clicking on the Check Status of Existing Order button. 2. Order Information: Course Instructions: You can download course instructions from CIN Legal through Best Case, eliminating the need to log into your CIN Legal account Best Case LLC [email protected] Page 8 of 10

9 3. Order Information: Documents: You can download due diligence documents such as the credit counseling certificate, debtor education certificate and tax transcripts. You can also access other documents you may have ordered, including a vehicle appraisal, property appraisal, and lien search and ownership report Best Case LLC [email protected] Page 9 of 10

10 Import claims into Best Case The Import to Best Case Client window lists all the claims that appeared on the merged credit report. For each claim, you can see the creditor name, account type, loan type, date reported, last activity date, balance, the person responsible for the debt, the status, and the account number. When a creditor is highlighted, additional information displays at the bottom of the screen including the creditor address and the collateral for the debt. The checkboxes in the lower left corner allow you to exclude claims that have both a $0 balance and a status of Paid. You can either import all records to Schedule F and then move individual creditors from this schedule into other schedules or select a schedule for each debt. To import all debts to Schedule F, click the Tag All as Sch F button in the upper left corner and then click the Import to Client button. To select a schedule for each debt, highlight a specific creditor and then click the Sch D, Sch E, Sch F, or Sch G button at the top of the window. After all creditors are tagged with a specific schedule, click the Import to Client button and the claims will automatically populate into your client s schedules. CRIQSG_2BC_ Best Case LLC [email protected] Page 10 of 10

11 A CINgroup company Get critical due diligence services for your next case at a discounted price. Save up to 30% Filing Essentials includes: Credit Report 3-Source Consumer Liability Report Bankruptcy Courses: EOUST approved providers Credit counseling course Debtor education course That s an average of $8.50 per course! Order Filing Essentials for your clients and: Streamline workflow: Order directly from the leading bankruptcy software programs. Get an incredible value: For only $50 get a credit report and both bankruptcy courses. Increase efficiency: Procure the critical services for your clients from one trusted source. Save time: Seamlessly transfer credit data into the appropriate schedules. Track more effectively: Get notified when certificates are posted to your account. Individual: $50 Joint: $70 One source for all due diligence needs is great for tracking purposes. Amelia Battista, Amourgis & Associates, Akron OH NOTE: Percentage is based on available a la carte pricing. Stated savings is for illustration purposes only. Approved course providers will receive their full approved fees for courses rendered. Package course providers are not approved in Alabama and North Carolina. The CINgroup provides innovative due diligence and workflow products for attorneys practicing bankruptcy. Serving customers nationwide, our software products include Best Case Bankruptcy, CINcompass and EZ-Filing with due diligence services under CIN Legal Data Services, and Suite Solutions names CINgroup. All Rights Reserved