Web Services Reorganization Proposal
|
|
- Kory Chandler
- 8 years ago
- Views:
Transcription
1 Web Services Reorganization Proposal Web Services Team (WST) Organization and Staffing V1, March 25, 2004 Melanie Haveard, Chief Technology Officer Spike Henning, Web Coordinator
2 1. Purpose The purpose of this document is to present a vision for the architecture and capabilities of UWF s official web sites and identify the organization, staffing and division of responsibilities necessary to achieve the goals of the Web Services Reorganization. 2. Vision The vision of the Web Services Reorganization is for UWF to present a polished, professional, comprehensive, state-of-the-art web presence that effectively markets to external audiences and provides intuitive access to information and applications for an internal audience of students, faculty and staff users. To achieve this vision UWF will offer two primary web sites to address the needs of these two very distinct audiences; the externally focused UWF.EDU web site ( and the internally focused Argus portal web site. External users are those Internet visitors who do not yet have an affiliation with UWF. Internal visitors are defined as those users who already have an affiliation with the university (students, faculty, staff, alumni) such that they have a set of credentials with which they can log in to the Argus Portal. The UWF.EDU web site, which currently serves both internal and external audiences, will be redesigned to exclusively target external users and will focus on emphasizing attributes identified as core strengths of UWF. The site will be a polished marketing tool that presents curriculum, faculty, research, recreational and regional information that makes users want to come here as a student, faculty or staff. The site design will be optimized to make it easy for users to find targeted core strength information and to ensure search engines index the site so that users specifying key words related to the core strengths will be directed to UWF.EDU by the search engines. To inspire confidence in users considering UWF as a distance learning resource, or just to make sure that Internet visitors form a positive first impression, the performance and reliability of UWF.EDU must be exceptional. The layout and design must be world class, the navigation logical and reliable and the information accurate, informative and professionally edited. Once here as an internal user, the type of information needed changes based on the nature of the user's relationship(s) as a student, faculty, staff and/or alumni. The Argus portal web site will provide role-based targeted information and access to a rich selection of paperless business applications needed by students, faculty and staff. (Additional phases of Argus will include prospective students, alumni, and other friends of the University.) The Internal users will have credentials allowing them to log into the Argus portal, which will determine the nature of their relationship and present easy, logical access to appropriate applications and information. Colleges, departments and organizations will maintain their own web sites (departmental sites) to provide expansive department specific information. Often, a link in a portal channel will direct the user to a menu on a departmental site presenting information, or providing drill down access to more detailed information. As these departmental sites are accessed through the portal and represent UWF on the Internet, the aesthetics and navigation need to be appear as professional as and provide navigation consistent with UWF.EDU and the portal. V1, 3/25/2004 1
3 The polished, professional web presence described above can only exist through the efforts of a similarly professional support team possessing a wide range of web related expertise. The services provided by the support organization include: A. University and departmental web design and development B. University and departmental programming of dynamic web based software C. Content management and maintenance services D. Graphic design (for web) services E. Search Engine registration and results monitoring F. Web Statistics reporting G. Infrastructure support H. Support for non-traditional browsing tools, including wireless devices. 3. Current Web Architecture UWF's current web architecture for providing information and applications consists primarily of the main UWF web site ( and the NAUTICAL supported Intranet site ( The NAUTICAL Intranet site serves targeted audiences via the LightHouse, COMPASS, Crew's Control and FirstMate web sites, each of which reside on the NAUTICAL web server and rely on a common set of infrastructure services provided by the NAUTICAL architecture. Prospective students are served by LightHouse, current students by COMPASS and faculty and staff by Crew's Control for work related applications and FirstMate for pay and personal information applications. All of the applications on the Intranet site are enterprise applications developed by ITS. Some departments have developed their own business or academic applications which reside on UWF.EDU. The distribution of applications and information on multiple web sites has caused user confusion as it is not always clear to users where they need to go to access information, forms and applications. Also, external users are sometimes confused as a result of being confronted with applications not intended for them. The current architecture of UWF.EDU is a carry-over from its predecessor where department, organization and personal web pages all reside on the same server, only one directory below the main (root) directory. 4. Road Map The Road Map to achieve the vision outlined above involves extensive work on UWF.EDU and departmental web sites and the portal as well as the infrastructure that supports those sites and ancillary services that support and monitor their effectiveness. To ensure that the web site architecture and infrastructure is based on a solid foundation that provides scalability, extensibility and robust performance, consulting services will be used to assist with the initial design for these critical components and potentially some of the implementation effort. The following categorized actions are required to achieve the vision. Web Sites A. Work with departmental web contacts to develop prioritized list of characteristics or topics for which UWF should be known. This list will evolve over time as new programs are introduced or other significant changes V1, 3/25/2004 2
4 occur at UWF. Consequently, this evaluation must reoccur to keep the web site up-to-date. B. Acquire the services of an SEO (search engine optimization) consultant to assist with site design based on the web marketing strategy. C. Redesign UWF.EDU as an externally focused marketing tool that specifically targets the characteristics in the web marketing strategy. D. Complete Content Inventory identifying whether existing content and applications should be accessed internally, externally, or both. The Content Inventory is an effort to comprehensively examine all web-based applications, pages, forms, etc. existing at UWF. As part of content inventory, need to decide which high level things appear in portal channels and which are reached by a menu elsewhere. E. Work with departmental web contacts to develop special interest, short term web presence for special events, etc. Organization A. Establish the Web Strategy Committee as a university standing committee, with one of its first business items to produce and/or endorse the web marketing strategy. B. Establish the Web Services Team. C. Identify the comprehensive list of web contacts throughout the University community. D. Develop and document the coordination and communication processes between the Web Strategy Committee, Web Services Team, departmental Web Contacts and Portal Team. E. Identify oversight authority and responsibility for prioritizing Web Services Team work with regard to UWF.EDU, Portal and Departmental/Organizational design, development and maintenance activities. Infrastructure A. Separate UWF.EDU from personal web accounts and implement as a standalone web site pulling content from other sites on facstaff server as appropriate. B. Create facstaff.uwf.edu web site for personal web sites. C. Create a development UWF.EDU site and implement a code, test, promote development approach. D. Establish policies and procedures for backup and recovery scenarios. E. Establish a clustered web site platform to provide failover protection and load balancing. Initial evaluation and design of clustered environment will be accomplished with the assistance of a consultant. V1, 3/25/2004 3
5 F. Upgrade web platforms to ColdFusion MX to take advantage of clustering and process/web site isolation allowing multiple web sites to be hosted on a single server while protecting each site from anomalies occurring on other sites. G. Establish fail over protection for production database server. Ancillary Services Establish the necessary policies, procedures, and automated mechanisms to: A. produce web usage statistics reports for UWF.EDU and other UWF web sites. B. periodically review web site usages logs and evaluate site effectiveness in communicating core strengths to users and web crawlers indexing the site for search engines. C. maintain process for ensuring UWF presence in paid search engine directories. D. maintain UWF internal Web Search Service to facilitate quick location of internal information assets. E. provide a rich set of Web Services to feed enterprise data to UWF consumers. F. perform periodic review of UWF web sites for ADA compliance. G. perform usability testing for web sites and applications. 5. Web Services Team As illustrated in Appendix A, the Web Services Team (WST) is one component of the overall UWF Web Support Organization. The WST manages and supports UWF s web environment based on the guidelines set forth by the Web Strategy Committee. It is a collaboration of ITS and Marketing Communications staff. The WST works closely with the UWF web publishing community, primarily through its relationships with the web contacts representing each department and/or division. Management of the Web Services Team will be accomplished by an existing position within ITS. Staffing requirements identified for each function will support maintaining the current level of support for web development (see appendix B) and increasing support for University/departmental web application development and improving infrastructure and support to provide services and capabilities not presently being provided. Appendix C is provided by Marketing Communications to identify current and proposed resources for its portion of the WST. The goal of the reorganized web environment is to ensure the functions of web design, content management, web programming, web support, infrastructure support, and management oversight can be provided to all facets of the UWF web community. The section below gives a broad description of responsibilities assigned to each function. Appendix D illustrates the staffing (in both existing and new positions) required to accomplish the action plan and maintain the desired level of support for each function. In the cases where the functionality is distributed to individuals throughout the University, the roles held by numerous individuals are listed. V1, 3/25/2004 4
6 Work Group Responsibilities and Staffing Web Design a. Perform design activities in support of UWF.EDU and Argus portal. b. Establish and document design standards regarding styles, colors and general aesthetics. c. Perform design activities for other University web sites, departments, or organizations as directed by the Web Strategy Committee. d. Perform web related graphics design as needed to support the main web site, Argus portal and other tasking. To ensure a consistent look and feel through UWF related web sites, graphics design services will be provided to a greater extent than other web related design activities for non-enterprise web sites. Content Management Content Management is defined as activities related to developing and formatting various types of information for display on the web. Often the information will require multiple display formats depending on where it is being displayed (portal channel, PDA, browser, etc.). Current content maintenance includes: a. ECal - Event Calendar b. Site Index - Alphabetical index of links, phone numbers, location, etc. for all web pages/areas, departments, organizations throughout the campus. c. Pressroom - upkeep of press releases formatted for teaser display on main page and other pages for entire articles. d. Expert/Speaker Guides - database of UWF speakers and technical experts. Web Programming Web Programming develops dynamic database centric web applications to support enterprise and departmental needs. a. Develop and maintain enterprise class web applications and web service components accessible through portal channels and stand-alone applications. b. Develop and maintain departmental/organizational applications on an as-needed basis as directed by the Web Strategy Committee. Web Support / Internet Presence a. Monitor feedback accounts and phone calls and direct action requests to appropriate work group. b. Produce statistical reports of web site activity for all supported sites. c. Maintain and refresh UWF Search Engine providing in-house optimized search capability. d. Perform recurring evaluation of UWF web site representation in major search engines. e. Provide instruction to campus web developers in various techniques and technologies. V1, 3/25/2004 5
7 f. Web Site/Application usability testing and quality assurance. g. Web Site/Application ADA compliance evaluation and monitoring. Infrastructure Support a. Provide platform support for all supported web sites b. Monitor server performance and plan upgrades and enhancements as necessary. c. Maintain security precautions and patches as necessary to prevent servers from being hacked or compromised in any way. d. Provide redundancy and fail-over for all University data and web applications. Web Services Team Management a. Accept direction from Web Strategy Committee regarding utilitization of WST resources for *.UWF.EDU Web sites. b. Coordinate with Web Contacts and Departmental Developers as necessary to assist with departmental needs. c. Coordinate activities of WST to achieve the Web Services Reorganization Vision through the activities outlined in section 4 Road Map. V1, 3/25/2004 6
8 Appendix A UWF Web Support Organization Chart V1, 3/25/2004 1
9 A-1
10 Appendix B Director of Web Marketing Responsibilities
11 Web Services Responsibility Transition January 26, Web Services Responsibilities Work performed by the Director of Web Marketing (DWM) in support of the UWF web site can be classified as either development or maintenance effort. Tasks related to keeping the UWF index, calendar, pressroom and similar pages up-to-date with current information, or making minor changes to a page is considered maintenance work whereas site/page redesign of any consequence is considered development work. The UWF web site is comprised of General pages and Departmental (Division, College, or Departmental) specific web pages. General pages are the main page and mainly any nondepartmental specific page linked to from the main page (index, pressroom, calendar, etc.). Only a few (4-6) hours a week are required for maintenance work. Development work accounts for the majority of time expended by the DWM. Development effort includes an annual redesign of the main UWF web site (General pages) and development services provided to various offices such as the Trustees ( and Office of the President ( with Enrollment Services ( being the most recent beneficiary. Maintenance Tasks User Input - Monitor received via the WebLink@uwf.edu and uwfmain@uwf.edu and take appropriate action. These accounts are referenced in multiple locations on the site for users to solicit changes or report problems. For example, the UWF site index pages direct users to reported needed changes or additions to the weblink address. Often the received from these accounts is a general question requesting contact information or site directions. UWF Site Index - The data for the site index is stored in an Access database which is updated via as web interface or by directly updating the database file. UWF Calendar - The data in the calendar is pulled from NAUTICAL. This data is kept current automatically by departmental administrators making entries, or Marketing Communications making calendar entries. ( UWF Pressroom - The pressroom page is comprised of a framework page that "includes" a content page. Maintenance of the content page is performed by Marketing Communications. The news insert component of the main page is maintained in the same fashion. ( Expert/Speaker Guides - Indexes searchable by keyword and/or categories of individuals. Data for these applications is maintained by Marketing Communications by updating the associated Access database files and providing to the DWM. The DWM replaces the outdated files with the new ones. The applications are written in ASP (Active Server Pages). (Speaker - Expert - President's and Trustee's web sites - The President's ( and Trustee's ( sites require minor updates and new documents added occasionally. B-1
12 Development Tasks UWF Web Site - UWF web site received stylistic updates for each of the last two years. Total effort required approximately three months per update to effect the changes. A fair bit of the total effort was expended obtaining consensus from campus web developers as a vehicle to encourage them to use the same images. Enrollment Services - Expended approximately three months last year implementing a complete redesign of the site. A consultant redesigned the site and Enrollment Services requested the DWM implement the design. Other sites - The DWM has also performed site redesigns and miscellaneous work for the Financial Aid Office and Multicultural Studies and Diversity. 7. Conclusion Marketing Communications is already performing some of the maintenance actions required to maintain the UWF web site and some are more or less automatic as they feed from NAUTICAL data maintained by others. Picking up support for the WebLink and UWFMain accounts will essentially complete the transition of maintenance tasks. Providing development support is the bigger issue. This level of support requires a substantial investment of time and talent from several people possessing a variety of skills including web design, graphics design and dynamic web site programming. The current DWM accomplished development support with her own web development expertise and the aid of a graphics designer and multiple student programmers. To complete transition of the UWF web support to Marketing Communications, recommend the following actions: 1. Marketing Communications assume support for the UWF Index. This requires DWM to establish an account in the administrative section for Marketing Communications and provide minimal training in its use. 2. Marketing Communications assume responsibility for monitoring the WebLink and UWFMain accounts and responding to received Responsibility for developing departmental/organizational web sites needs to be determined. 4. Assuming Marketing Communications is responsible for providing some level of support to departments/organizations for developing web sites, some overseer of requests needs to be identified and tasked with prioritizing requests. Marketing Communications needs to be staffed to provide whatever level of support is assigned. 5. All General UWF site capabilities should be consolidated under the UWFMain account/directory. Some components (Expert/Speaker search, Calendar), for various reasons, have been created under other directories. B-2
13 Appendix C Marketing Communications Staffing Requirements
14 Marketing Communications Web Support Team Organizational Charts (uwf.edu) Marketing Communication role: UWF Web Team member: Web Role: Reports to: * Scenario One Janice Cooper Director of Communications Yes Strategy/Content Pat Crawford Stephanie Clay Creative Director Yes Content/Writer/Editor Connie Marse Ha Bui Graphic Designer Yes Web Designer Connie Marse Ops Web Position (pt) (Not filled to date) No Updates Pages Janice Cooper Jaimie Woodard Assistant Dir. of Communications No E-Cal Administrator Janice Cooper + Scenario Two Janice Cooper Director of Communications Yes Strategy/Content Pat Crawford Stephanie Clay Creative Director Yes Content/Writer/Editor Connie Marse Ha Bui Graphic Designer Yes Web Designer Connie Marse Web Content Coordinator (ft)? Liaison/Content Mgt.? Ops Web support (pt) No Uwf.edu support? Ops Web support (pt) No E-Cal support Jaimie Woodard Jaimie Woodard Assistant Dir. of Communications No E-Cal Administrator Janice Cooper C-1
15 * Scenario One reflects the Marketing Communications organization chart and support staff currently provided to update and improve the University of West Florida uwf.edu Web site. All activities associated with updating the Web site are currently done outside current job descriptions and in addition to current responsibilities. This means that the Web site will be updated to fit current work schedules and priorities. Updating the entire site to conform with new university graphic and editorial standards could take up to five years under this scenario. + Scenario Two reflects a Marketing Communications organizational chart and support staff option if university administration determines that revamping and updating uwf.edu is a top priority and would like it completed in less than two years and in phases. (Phase I-main uwf.edu site pages, Phase II-College and Departmental Web pages, Phase III-remaining pages). The site would be structured to have consistent navigation, graphics and content throughout. Note: Both options will require staff for ongoing maintenance of the Web site to comply with editorial and graphic standards and for updates. C-2
16 Appendix D Position Responsibility Matrix D-1
17 Position Web Design Position Code Scope Dept Person name UWF.EDU Portal Enterprise Departmental *.uwf.edu Graphics/Web Designer WD-1 MC Ha Bui x x Web Designer WD-2 ITS new x x x Content Management Strategy/Content CM-1 MC Janice Cooper x Content writer/editor CM-2 MC Stephanie Clay ECal Administrator CM-3 MC Jamie Woodard x Content Coordinator CM-4 MC new x uwf.edu Support CM-5 MC new x Web Programming ECal Support CM-6 MC new x Portal channel admins Application owners Univ Developer/Mgr WP-1* ITS Spike Henning x x x Univ Developer WP-2** ITS Laura Hiltabrand x x x Content Providers and Responsible Parties Univ/Dept Developer WP-3 ITS new x x x Dept Developer WP-4 ITS new x Web Support/Internet Presence (and Ancillary services) ITS Helpdesk WS-1 ITS HelpDesk x x x UWF Web Support WS-2 ITS new x x x x Infrastructure Support ITS Engineer IS-1 ITS Erick Larin *** x x x x ITS Engineer IS-2 ITS new x x x x Website Administrators Website Administrators Website Administrators Website Administrators * Upgrade and salary adjustment ** salary adjustment *** currently only a portion of Erick s time is devoted to web services infrastructure. D-1
Information Technology Strategic Plan 2013 9/23/2013
Information Technology Strategic Plan 2013 9/23/2013 Unit Mission Statement: Information Technology Shared Services is dedicated to providing unparalleled service and support to the UC Davis College of
More informationNew Jersey City University. Website Governance 2.29.2012
New Jersey City University Website Governance 2.29.2012 Table of Contents A Roadmap for Governance 3 Goals of NJCU.edu 4 Information Architecture 5 Roles and Responsibilities 6 Division of University Advancement
More informationITU Service - Content Management System (CMS) - 2012
ITU Service - Content Management System (CMS) - 2012 Table of Contents 1 Purpose and General Overview... 2 2 Service Description: Content Management System... 2 2.1 How to Request Service... 3 2.2 Service
More informationHamilton Campus. Information Technology Strategic Project Plan
Hamilton Campus Information Technology Strategic Project Plan July 2007 Revised: June 2009 C:\Users\lipnicje\Documents\Documents\MUH IT SP\MUHITSP_final.doc 12/19/12 Page: 1 Table of Contents Executive
More informationThe UMC Web Engine - Model For Success
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER for the UMC Web Environment Page 1 of 12 1.0 PURPOSE The purpose of the is to establish requirements and provide instructions as governed by the Information Policy.
More informationRequest for Proposal: Website Development
Request for Proposal: Website Development REQUEST FOR PROPOSAL Muskegon Community College (MCC) is seeking proposals from qualified website developers to overhaul the design, structure and functions of
More informationTHE CORPORATION OF THE TOWN OF THE BLUE MOUNTAINS REQUEST FOR PROPOSAL FOR WEBSITE DEVELOPMENT 2015-13-P-ADM SCOPE OF WORK
THE CORPORATION OF THE TOWN OF THE BLUE MOUNTAINS REQUEST FOR PROPOSAL FOR WEBSITE DEVELOPMENT 2015-13-P-ADM SCOPE OF WORK 1. Background The Town of (hereafter known as the Town ) is located on the shores
More informationCollege Public Website
College Public Website Richard Schumacher Manager, Technology Initiatives Workforce & Community Development Website Purpose Web content has two primary objectives: Communicate knowledge to the reader Make
More informationRegis University Web Governance Policy. May 2012
Regis University Web Governance Policy May 2012 Table of Contents Web Governance Policy Ownership... 3 Goals of the Web Governance Policy... 4 Guiding Principles... 5 Governance Roles and Responsibilities...
More informationInformation Technology Strategic Plan and Review Colorado State University Pueblo 2013-2018
Information Technology Strategic Plan and Review Colorado State University Pueblo 2013-2018 Table of Contents Table of Contents... 2 Introduction... 5 Mission... 5 Vision Statement... 5 Organizational
More informationInformation Technology Plan Technology Vision for the Community College
Information Technology Plan Technology Vision for the Community College At Caldwell Community College and Technical Institute, information technology will be a primary resource for students, faculty, staff,
More informationUtah State University Web Standards
Utah State University Web Standards Table of Contents: 1. Introduction 1.1 About Web Identity.2 1.2 General Web Standards...2 1.3 Who should use the USU Web Template...3 2. The USU Website 2.1 USU Homepage
More informationLong Beach City College - IITS 2014-15 Dept Plan. Admin - IITS (Goals)
Long Beach City College - IITS 2014-15 Dept Plan Admin - IITS (Goals) Admin - IITS (Goals) Mission: Instructional and Information Technology Services (IITS) supports the campus, local and global communities
More informationRequest for Proposal www.sachamber.org & www.conocesanantonio.com Website Redesign
Request for Proposal www.sachamber.org & www.conocesanantonio.com Website Redesign September 10, 2014 Introduction The San Antonio Chamber of Commerce has initiated a Request for Proposal (RFP) process
More informationStrategic Plan. for the. Department of Information Technology 2008-2012
Strategic Plan for the Department of Information Technology 2008-2012 Submitted by Frank Williams Director, Information Technology October 20, 2008 Strategic Plan Information Technology 2008-2012 Information
More informationCommunication Plan. Information Technology Services UC Santa Cruz. Updated November 2010 Version 1.4. Author: Lisa Bono
Communication Plan Information Technology Services UC Santa Cruz Updated November 2010 Version 1.4 Author: Lisa Bono Table of Contents TABLE OF CONTENTS... I 1 PURPOSE... 1 2 GOALS AND OBJECTIVES...2 3
More informationUSEK Campus Information Technology Strategic Plan August 2008-2012
USEK Campus Information Technology Strategic Plan August 2008-2012 Table of Contents Executive Summary Introduction Information Technology Vision Information Technology Strategic Goals and Imperatives
More informationEXECUTIVE SUMMARY PROJECT SIMON
EXECUTIVE SUMMARY PROJECT SIMON BACKGROUND This proposal was developed in response to numerous requests for intranet functionality and in response to usage data and feedback from users about the University
More informationDevelopment of a Learning Content Management Systems
Development of a Learning Content Management Systems Lejla Abazi-Bexheti Abstract Change appears to be the only constant in the field of ICT and what was treated as advanced feature few years ago is today
More informationWeb Creation & Web Management Policy
Approved by: President s Executive Group Effective Date: (in principle January 9, 2007) 1.0 Purpose This policy: defines who is responsible for the creation, management and updating of Trent University
More informationWeb Site Functional Specifications Document
Table of contents Introduction:...2 Goals and Success Criteria:...3 Hardware:...4 Operating system:...5 System Software:...6 Statistical Data:...7 Network:...8 Navigation:...9 Logo:...10 Theme:...11 Content:...12
More informationSLCC WEB PUBLISHING GUIDELINES AND PROCEDURES
SLCC WEB PUBLISHING GUIDELINES AND PROCEDURES The purpose of the Web Publishing Guidelines and Procedures document is to ensure consistency, compliance and provide standards and direction for the advancement
More informationUniversity of Manitoba Web Standards Guidelines. Version 4 - August 2012
University of Manitoba Web Standards Guidelines Version 4 - August 2012 The web is a powerful communications tool. The experience visitors have when they come to our website can either positively or negatively
More information1.0 PREAMBLE... 2 2.0 WEB POLICY...
Name: Web Policy and Procedures Policy Number: 2-2003 Origin: Information Technology Systems & Support (ITSS) Approved: 28 July 2004 Issuing Authority: Executive Management Group Responsibility: Director,
More informationINFORMATION TECHNOLOGY DIVISIONAL PLAN 2009 2014 SUMMARY - DRAFT -
INFORMATION TECHNOLOGY DIVISIONAL PLAN 2009 2014 SUMMARY - DRAFT - Mission and Aspirations The mission of the Division of Information Technology is to provide students, faculty and staff with the technology
More informationContent monitoring and maintenance includes, but is not limited to:
Page 1 of 6 Glossary of web terms Accessibility Web accessibility refers to the practice of making websites usable by people of all abilities and disabilities. When sites are correctly designed, developed
More informationRequest for Proposal Website Design and Development City of Shelton, Washington
Request for Proposal Website Design and Development City of Shelton, Washington City of Shelton 525 W. Cota Street Shelton, WA 98584 www.ci.shelton.wa.us Table of Contents I. Purpose...3 II. Background...3
More informationAsociación Puertorriqueños en Marcha, Inc. Request for Proposals Website Redesign Proposals Due: June 6, 2016 2:00 pm EST
a health, human services and community development organization Lucy E. Lopez, MS Board Chair Nilda I. Ruiz, MBA President & CEO Asociación Puertorriqueños en Marcha, Inc. Request for Proposals Website
More informationRequest For Proposal Redesign, Development, and Ongoing Hosting of the Monterey Peninsula College website (www.mpc.edu)
Request For Proposal Redesign, Development, and Ongoing Hosting of the Monterey Peninsula College website (www.mpc.edu) 980 Fremont Street Monterey, California 93940 Telephone (831.646.4000) Email: wrdesign@mpc.edu
More informationAudience: FAA Administration and partners with Service Level Agreements FAA Strategic Goal(s) Alignment:
UWM IT STRATEGIC FOCUS October 2013 STRATEGIC FOCUS DETAILS Develop Annual IT Strategic Status Report DESCRIPTION Inform the UWM community about central and distributed IT activities within a budgetary
More informationLearningServer for.net Implementation Guide
LearningServer for.net Implementation Guide This document outlines recommended steps for planning and implementing a LearningServer solution. A successful installation and implementation requires the completion
More informationClassroom Training Schedule
Course Date and Location Classroom Training Schedule 4.4 System Administration Date Location With this course you ll receive a comprehensive overview of the Vocera communications system, with details on
More informationCity of Crestview, Florida Website Design & Development
No. 16-02 City of Crestview, Florida Website Design & Development City of Crestview 198 Wilson North Street Crestview, Florida 32536 Inquiries Inquiries about this should be directed to: Elizabeth Roy
More informationSharePoint 2010 Interview Questions-Architect
Basic Intro SharePoint Architecture Questions 1) What are Web Applications in SharePoint? An IIS Web site created and used by SharePoint 2010. Saying an IIS virtual server is also an acceptable answer.
More informationEXHIBIT 12. Bloomsburg University of Pennsylvania Technology Plan 2006
EXHIBIT 12 Bloomsburg University of Pennsylvania Technology Plan 2006 Bloomsburg University of Pennsylvania Technology Plan 2006 Technology Planning Committee 2005-06 Dr. Brett Beck Ms. Regina Bobak Dr.
More informationDell Enterprise Reporter 2.5. Configuration Manager User Guide
Dell Enterprise Reporter 2.5 2014 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license
More informationWebLink 3 rd Party Integration Guide
1. Introduction WebLink provides the world s leading online Chamber and Association Management Software: WebLink Connect. While WebLink does provide custom website design and hosting services, WebLink
More informationAutodesk PLM 360 Security Whitepaper
Autodesk PLM 360 Autodesk PLM 360 Security Whitepaper May 1, 2015 trust.autodesk.com Contents Introduction... 1 Document Purpose... 1 Cloud Operations... 1 High Availability... 1 Physical Infrastructure
More informationNovo Help Desk Improve efficiency for faster support!
The Novo Enterprise Help Desk has helped us improve the way the department operates and with their excellent support we have developed a system that matches our needs. I would certainly recommend Novo
More informationREQUEST FOR PROPOSAL WEBSITE & DATABASE DESIGN & DEVELOPMENT
REQUEST FOR PROPOSAL WEBSITE & DATABASE DESIGN & DEVELOPMENT February 17, 2012 Contents 1. SUMMARY... 3 2. PROPOSAL GUIDELINES... 3 3. ABOUT THE ORGANIZATION... 3 Our Mission... 3 Products and Services
More informationStrategic Goals. 1. Information Technology Infrastructure in support of University Strategic Goals
Strategic Goals 1. Information Technology Infrastructure in support of University Strategic Goals a. Work toward building a modern data center and providing data services that support campus units and
More informationWeb Development Capabilities
Web Development Capabilities Web Development Capabilities We are committed to creating systems that utilize the most up-to-date technology and at the same time fit our clients needs. With every project,
More informationIT S TIME TO LAUNCH A NEW LEVEL OF IT SERVICE DELIVERY. Presented By:
IT S TIME TO LAUNCH A NEW LEVEL OF IT SERVICE DELIVERY Presented By: Are you ready for takeoff AKA cloud? What is it? Cloud Computing allows your organization to dramatically reduce the amount of software
More informationMcConnell Library Strategic Plan April 2011
McConnell Library Strategic Plan April 2011 The resources and services you seek in the place you want to be! 1 McConnell Library: A Brief Overview From the moment that students first attended classes at
More informationCOLLEGE OF WESTERN IDAHO. Request for Proposal WEBSITE REDESIGN SERVICES. Due: November 8, 2010 At 5:00 p.m. Deliver to:
COLLEGE OF WESTERN IDAHO Request for Proposal WEBSITE REDESIGN SERVICES Due: November 8, 2010 At 5:00 p.m. Deliver to: College of Western Idaho Attn: Jennifer Couch RFP-Website Redesign Services 6056 Birch
More informationBlues Bros. Design. #onamissionfromg*d
Blues Bros. Design #onamissionfromg*d Design brief prepared by Kathleen Dowling, Julia Marden and Kate Merlie for Lis 643- Information Architecture and interaction design Mission Statement Blues Bros.
More informationUMKC Website Starter Kit
UMKC Website Starter Kit 1 The Website Starter Kit is a tool for UMKC academic units, administrative offices and affiliate organizations that plan to redesign an existing website or develop a new one.
More informationRequest for Proposal for Website Re-Design, Development, Implementation and Hosting of the City Of Kannapolis Website
Request for Proposal for Website Re-Design, Development, Implementation and Hosting of the City Of Kannapolis Website RFP Issue Date: February 5, 2015 Proposal Deadline: February 27, 2015, 3:00 p.m. Bid
More informationBOSTON.GOV DESIGN RFP
BOSTON.GOV DESIGN RFP TABLE OF CONTENTS 1. OVERVIEW 2. PROJECT SCOPE 3. YOUR TECHNICAL PROPOSAL 4. YOUR PRICE PROPOSAL 5. HOW YOU SUBMIT THE TECHNICAL & PRICE PROPOSALS 6. HOW WE WILL CHOOSE 7. IMPORTANT
More informationOhio Christian University Website Redesign
Ohio Christian University Website Redesign Project Description and Request for Proposal January 2013 Contents Project Summary... 2 Goals... 2 Audience... 2 About Ohio Christian University... 2 Site Information...
More informationArchitecture Document
Architecture Document MFA Intranet Date: 14 th July 2015 Version: 1.0 Department: Information Management Unit Unclassified Ministry for Foreign Affairs Information Management Unit, 172 Melita Street, Valletta
More informationCity of Conway Information Technology Strategic Plan - Executive Summary
City of Conway Information Technology Strategic Plan 2013 2015 Mission Provide top level technical support and cost saving technology solutions for the needs of the City of Conway while providing city-wide
More informationIBM Software as a Service (SaaS) Support Handbook for IBM Cognos Sales Performance Management
IBM Software as a Service (SaaS) Support Handbook for IBM Cognos Sales Performance Management Contents Overview... 1 1.0 MONITORING... 2 2.0 SCHEDULED MAINTENANCE... 2 2.1 Notification... 2 2.2 Regular
More informationNovo Knowledge Base Software
Customer Support & Knowledge Management Solutions Novo Solutions for KNOWLEDGE MANAGEMENT What Will It Do For You? Better & Faster Customer Support: provides quicker problem resolution and 24 x 7 Web customer
More information(Re) Design Project of UTEP Web CMS Recommendation Report by Steven Varela: Associate Director/Faculty for Academic Technologies
(Re) Design Project of UTEP Web CMS Recommendation Report by Steven Varela: Associate Director/Faculty for Academic Technologies OVERVIEW The UTEP homepage has not been updated/redesigned in as many as
More informationREQUEST FOR PROPOSAL Website Design and Development. DUE DATE: FEBRUARY 19, 2016-12:00 p.m.
REQUEST FOR PROPOSAL Website Design and Development DUE DATE: FEBRUARY 19, 2016-12:00 p.m. City of Willow Park 516 Ranch House Rd. Willow Park, Texas 76087 (817) 441 7108 www.willowpark.org Inquiries Inquiries
More informationOregon State University s Digital Platform Strategy
Oregon State University s Digital Platform Strategy To enable world-class content distribution solutions Overview Please note that digital technology is rapidly changing, along with the language to describe
More informationVERSION 8.0 RELEASE NOTES
VERSION 8.0 RELEASE NOTES ColdFusion Version (required) Intranet Connections Version 8.0 requires the following ColdFusion versions in order to run the new Active Directory Synchronization component. ColdFusion
More informationCase Study: Autism Society of America A nonprofit organization s Web site redesign project based on data-driven user experience research
A nonprofit organization s Web site redesign project based on data-driven user experience research Introduction A Web site that educates visitors around a mission and ultimately converts visitors into
More informationCitrus College. Technology Master Plan 2009-2014 Adopted 2011
Citrus College Technology Master Plan 2009-2014 Adopted 2011 Citrus College District Information Technology Master Plan 2009-2014 2011 Update Table of Contents Planning Overview... 3 Background... 4 Factors
More informationAthabasca University Professional Position Description Section I Position Information Update Only Classification Review
Athabasca University Professional Position Description Section I Position Information Update Only Classification Review Position Title Position # Department Classification Level Reports to Effective Date
More informationInformation Technology Web Solution Services
Information Technology Web Solution Services Icetech 940 West North Avenue Baltimore, Maryland 21217 Tel: 410.225.3117 Fax: 410.225.3120 www. Icetech. net Hubzone Copyright @ 2012 Icetech, Inc. All rights
More informationMt. San Antonio College. Information Technology Report Card. EDUCAUSE: 2013 Top 10 IT Issues
Mt. San Antonio College Information Technology Report Card EDUCAUSE: 2013 Top 10 EDUCAUSE releases an annual list of the top 10 issues affecting higher education institutions. The 2013 list emphasizes
More informationHamilton Campus. Information Technology Strategic Plan
Hamilton Campus Information Technology Strategic Plan April 2005 Table of Contents Executive Summary... 5 Introduction... 5 Information Technology Vision... 6 Information Technology Strategic Goals and
More informationEl Camino College Public Relations & Marketing Program Review
El Camino College Public Relations & Marketing Program Review A. Mission Statement The mission of the office of Public Relations & Marketing (PR&M) is to research, write, design, produce and deliver professional
More informationREQUEST FOR PROPOSAL WEB SITE DESIGN, DEVELOPMENT & HOSTING December 19, 2013 Table of Contents 1. Summary... 2 2. Proposal Guidelines and Requirements... 2 3. Contract Terms... 2 4. Purpose, Description
More informationEnabling the University CIO Strategic Plan 2013-2018. Vision for 2020. Mission
Enabling the University CIO Strategic Plan 2013-2018 NDU will create exceptional and innovative solutions and services that enable advanced joint education, leadership and scholarship (NDU Strategic Plan
More informationDeciding When to Deploy Microsoft Windows SharePoint Services and Microsoft Office SharePoint Portal Server 2003. White Paper
Deciding When to Deploy Microsoft Windows SharePoint Services and Microsoft Office SharePoint Portal Server 2003 White Paper Published: October, 2003 Table of Contents Introduction 4 Relationship between
More information62 Questions to Ask Before You Write an RFP oho.com 617 499 4900 @ohointeractive
Planning Your Higher Ed Website Redesign 62 Questions to Ask Before You Write an RFP oho.com 617 499 4900 @ohointeractive When it comes to redesigning your website, you ll need to do some specific preparation
More informationJune 10, 2003. E-Learning System Project Team. FROM: Michael Dieckmann. Project Charter for Desire2Learn Project. ELearning@uwf.ed
June 10, 2003 TO: E-Learning System Project Team FROM: Michael Dieckmann RE: Project Charter for Desire2Learn Project ELearning@uwf.ed UWF is in the final phase of completing a software license and system
More informationUniversity Marketing and Communications STRATEGIC PLAN
and Communications STRATEGIC PLAN July 1, 2013 MISSION South Dakota State University provides a rich academic experience in an environment of inclusion and access through inspired, student-centered education;
More informationProposal to Establish the Office of University Web Services. Fadi Deek
Proposal to Establish the Office of University Web Services Introduction Fadi Deek June 26, 2006 NJIT requires a permanent, dedicated, and funded organization to ensure the continued and sustainable improvement
More informationNovo Customer Support Suite
Since deploying the Novo Customer Support Suite. The [IT] department is running much better. In addition, hospital staff can find their own answers in the knowledge base, talking a load off IT staff. Mater
More informationThe University of Alabama at Birmingham. Information Technology. Strategic Plan 2011 2013
The University of Alabama at Birmingham Information Technology Strategic Plan 2011 2013 Table of Contents Message from the Vice President... 3 About UAB... 4 About UAB Information Technology Meeting needs
More informationInternet/Intranet Consultant Request for Proposal #511-09
Notice and Request for Proposal Internet/Intranet Consultant Request for Proposal #511-09 The deadline for submission of proposals is 3:00 P.M. on Thursday, Oct. 1, 2009 Five (5) hard copies and an electronic
More informationAnnual Report 2009-2010
Part 1 Section A Unit Information Unit: Computing Services Annual Report 2009-2010 Mission Statement: Computing Services provides leadership and instills confidence through exceptional technology and assistance
More informationSUCCESS STORY. Intranet Solution for Team Collaboration and Information Sharing
SUCCESS STORY Our client is a professional association mainly active in the field of catering and hotel industry in Vaud. Intranet Solution for Team Collaboration and Information Sharing www.axio- net.ch
More informationCommunication Plan. Information Technology University of Tennessee, Chattanooga. Version 1 November 2015. Susan Lazenby Barbara Webb
Communication Plan Information Technology University of Tennessee, Chattanooga Susan Lazenby Barbara Webb Version 1 November 2015 Department 5805 615 McCallie Avenue Chattanooga, TN 37403 423-425-4000
More informationWEB PUBLISHING PROCEDURE (Approved by the University Technology Committee Nov. 16, 2011)
WEB PUBLISHING PROCEDURE (Approved by the University Technology Committee Nov. 16, 2011) Table of Contents 1. PURPOSE 2. DEFINITIONS 3. PUBLISHING PROCEDURE FOR WEB PAGES 3.1. Publishing Process 4. PUBLISHING
More informationCitrix Systems, Inc.
Citrix Password Manager Quick Deployment Guide Install and Use Password Manager on Presentation Server in Under Two Hours Citrix Systems, Inc. Notice The information in this publication is subject to change
More informationWhat is a CIO and Its Importance in Business Process Management?
Approved Campus Senate Meeting September 7, 2007 CAMPUS SENATE AY 2007/2008 RESOLUTION 37-5 Proposal for Graduate Certificate in Business Process Management in the Department of Management Information
More informationDell Professional Services Fast Track to Matter Management Integrated Portal Solution for the Legal Desktop
Dell Professional Fast Track to Matter Management Integrated Portal Solution for the Legal Desktop In most firms, lawyers use many applications for each task email Document management Intranet Time and
More informationSystems Programmer/Analyst (12203) (31002632)
GENERAL DESCRIPTION OF WORK Positions in this banded class perform specialized work in supporting information technology equipment and systems for the business, research, and instructional functions of
More informationAccount Management Standards
Account Management Standards Overview These standards are intended to guide the establishment of effective account management procedures that promote the security and integrity of University information
More informationCity of Tumwater, Washington Request for Qualifications (RFQ) Website Design and Development
City of Tumwater, Washington Request for Qualifications (RFQ) Website Design and Development City of Tumwater 555 Israel Road SW Tumwater, WA 98501 www.ci.tumwater.wa.us The City of Tumwater is located
More informationNorth Florida Community College
North Florida Community College Technology Plan Table of Contents Executive Summary... 3 Technology Vision... 5 Annual Initiatives... 6 2010 Data Center Expansions... 6 The Next 3 Years... 6 Technology
More informationResponse to Web Design & Development RFP Questions
1. Most responses will offer Open Source Software (OSS) as the Content Management System (CMS). While our organization is fluent in OSS (WordPress, Drupal, Joomla etc.) we have developed our own CMS that
More informationIntelligent document management for the legal industry
Brochure Intelligent document management for the legal industry HP WorkSite The leading legal enterprise content management solution Sharing documents between legal teams, clients, and service providers
More informationINFORMATION TECHNOLOGY
MISSION STATEMENT The Information Technology department provides technology, telecommunications and information systems leadership and strategic planning while ensuring efficient, cost effective implementation
More informationCosumnes River College Planning
Cosumnes River College Planning TITLE: Information Technology Strategic Plan, March 2014 OFFICE OF PRIMARY RESPONSIBILITY (OPR): COLLABORATIVE GROUPS: REFERENCED DOCUMENTS: Learning Resources and College
More informationSection B Standard Five T
Standard Five-T Information Technology Since 2004, the technology support landscape at Lane has undergone dramatic changes. Staff reductions and organizational changes have tested the ability of technology
More informationContent Manager User Guide Information Technology Web Services
Content Manager User Guide Information Technology Web Services The login information in this guide is for training purposes only in a test environment. The login information will change and be redistributed
More informationSchenectady City School. Request for Proposal for Website Design and Content Management System RFP #0620 16
Schenectady City School District Request for Proposal for Website Design and Content Management System RFP #0620 16 Proposals to be received: Time: 9am Date: June 20, 2016 Place: Schenectady City School
More informationSECURITY AND PRIVACY ISSUES IN A KNOWLEDGE MANAGEMENT SYSTEM
SECURITY AND PRIVACY ISSUES IN A KNOWLEDGE MANAGEMENT SYSTEM Chandramohan Muniraman, Meledath Damodaran, Amanda Ryan University of Houston-Victoria Abstract As in any information management system security
More informationCompleted and Current Projects
Completed and Current Projects This project list is updated regularly with the current status of each project and the milestones that have been achieved. You can see the latest information on each project
More informationComprehensive Master Plan. Strategic Security Plan 2010 2015. East Carolina University. December 31, 2009. Prepared by:
East Carolina University Comprehensive Master Plan Strategic Security Plan 2010 2015 December 31, 2009 Prepared by: 14900 Bogle Drive, Suite 200 Chantilly, VA 20151 Telephone: 703-488-9990 This Page Intentionally
More informationLOS ANGELES UNIFIED SCHOOL DISTRICT POLICY BULLETIN
TITLE: LAUSD Website Development and Management Policy ROUTING All Employees NUMBER: All Locations ISSUER: Ronald S. Chandler, Chief Information Officer DATE: August 12, 2013 POLICY: MAJOR CHANGES: BACKGROUND:
More informationOnline Content Policies & Guidelines
Online Content Policies & Guidelines Introduction The College of Liberal Arts (CLA) provides Web systems and services to authorized organizations for University related information and education. The CLAʼs
More informationActive Directory & E-Mail Consolidation Project. Category: Enterprise IT Management Initiatives. State of Missouri
Active Directory & E-Mail Consolidation Project Category: Enterprise IT Management Initiatives State of Missouri Executive Summary The State of Missouri s Active Directory/E-mail Consolidation Team consolidated
More informationHow To Create A Web Authoring Tool For Matc
Madison Area Technical College Web Content Management (WCM) System and MATC Site Redesign Annette Koenig Project Leader/Internet Specialist Technology Services, Web Strategies MATC 3550 Anderson Street
More information