Common Payment Service 101
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1 101 A Gateway Solution Supporting Participants of both the EFT and Merchant Card Services Contracts July
2 Service Sponsors Office of State Controller and Office of Information Technology Services Objective To support the OSC s statewide enterprise solutions involving EFT and Merchant Card Processing, by providing a secure interface with the vendors for participants requiring a gateway service 2
3 Agency Participants Common Payment Service Card Processor OSC EFT Bank 3
4 For participants of OSC s Master Services Contracts: Having an internet application requiring a gateway to the processor (EFT and Merchant Cards) Desiring a virtual terminal for capturing card not-present transactions, such as Mail Orders and Telephone Orders (MOTO) Not having ability to transmit ACH files directly to bank Agency Internet Application API = Application Program Interface Wachovia Virtual Credit Card Terminal Agency Acct/Pay System API EFT (ACH) Cards Agency Acct/Rec System Cybersource Middleware STMS / First Data 4
5 Engine Merchant Cards Transactions (Credit and Debit Cards) SunTrust Merchant Services (Merchant Card Processor) Two Payment Types ACH Transactions (Direct Deposit & Drafts) Wachovia Bank (ACH Processor) 5
6 CPS Interactions Web Application (ACH & Cards) Virtual Terminal (Cards) SunTrust Merchant Services (Merchant Card Processor) ClientLine Online Reports Interactive Voice Response (Future) Mainframe Applications (ACH & Cards) CPS Standard Online Reports Wachovia Connection Online Reports Wachovia Bank ACH Processor 6
7 Benefits Provides a common Application Program Interface (API) or web service interface that facilitates Transmission of ACH files to the EFT vendor ACH Credits (Outbound payments) ACH Debits (Inbound payments collections) Processing of Merchant Card transactions Authorizations Processing of batches for settlement Lower cost by leveraging existing technology and streamlining business processes Technical documentation and guidance provided Minimal connectivity required (VPN, FTP) Online processing results 7
8 Reliability Available 24 / 7 (Pre-scheduled maintenance 8 hrs per week) Historical service availability to participants %. Certified as a PCI Security Standard compliant service provider (Annual On-site Audit by ASV) Disaster recovery through Business Continuity Plan for mission-critical systems 8
9 CPS Provided Reports CPS Reports are in addition to vendor provided reports MyClientLine (Merchant cards) Wachovia Connection (Merchant cards and ACH) Access to reports is secured and restricted to each participant s specific information Settled ACH Files Report Displays summary information, including total amount and transactions, for files that have been transmitted. Authorized Merchant Card Transactions Report Displays detailed information for credit card transactions that have been successfully authorized. Settled Merchant Card Transactions Report Displays detailed information for credit/debit card transactions that have been settled. 9
10 Utilization by State Agencies Merchant Cards Vehicle Registration Renewal UCC Filing Fees Personal and Corporate Income Tax Payments ACH Payments Direct Deposit of Personal and Corporate Income Tax Payments Direct Deposit of State Income Tax Refunds Agency-Local Government Fund Transfers 10
11 Utilization by Colleges and Universities Merchant Cards Student Tuition and Fees Payments Student Parking Permits and Citations Campus Cashier s Office Services Bookstores ACH Payments Student Refunds to students Tuition Payments from students 11
12 Other Participants Local Units of Government Local School Systems Boards and Commissions Gateway Participation Rate Merchant Cards 10 Participants 24% of State s card volume FY million transactions - $120 Million ACH (EFT) 38 Participants 20% of State s EFT volume FY million transactions - $8 billion 12
13 Example of an Agency Internet Application 13
14 Credit Card Payment Option 14
15 ACH Payment Option (Bank Account Draft) 15
16 Virtual Credit Card Terminal (VCCT) Option Web-based application Ideal for MOTO (Mail Orders Telephone Orders) Thin Client, Javabased application 16
17 Rates ACH Services Rate Schedule Annual Transactions Monthly Transaction Range Monthly Fee Range: $ $.08 Per Transaction 6,000 < = 500 $ , ,500 $ ,000 2,501-5,000 $ ,000 5,001-10,000 $ ,000 10,001-25,000 $1, ,000 25,001-50,000 $2, ,200,000 50, ,000 $4, ,400, , ,000 $6, ,800, , ,000 $10, > 400,000 Negotiable Merchant Card Rate $.28 Per Transaction (Reduced from $.35 in 2010) Set annually by Enterprise Solutions Services Included in agency s monthly ITS invoice 17
18 For information about this gateway service contact: John Paschal, ITS Amber Young, OSC Service Mgr, CPS Mgr, Central Compliance Office of State Controller Web site ITS Enterprise Solutions Services Web site 18
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