Assets management with FusionInventory and GLPI

Transcription

1 Assets management with FusionInventory and GLPI Fabrice Flore-Thebault March 23, 2011 UKUUG Spring 2011 Conference

2 About me Sysadmin Free Software Community Documentation and testing Opensource consultant

3 Inventory of hardware and software Connect to administrative informations Inventory of hardware and software collect data for a CMDB security : current installed software history of changes and incidents metrics to optimize resources facts to planify improve quality

4 Inventory of hardware and software Connect to administrative informations Connect to administrative informations warranty licences contracts legal issues finances reports

5 FusionInventory facts - fusioninventory.org FusionInventory agent The inventories Other tasks for the agent LibFusionInventory FusionInventory for GLPI FusionInventory facts - fusioninventory.org GPLv2 born at FOSDEM 2010, fusion of 2 projects : fork of OCSInventory Unix agent + Tracker plugin for GLPI agent : perl server : PHP

6 FusionInventory agent FusionInventory facts - fusioninventory.org FusionInventory agent The inventories Other tasks for the agent LibFusionInventory FusionInventory for GLPI unique agent for Linux, *BSD, Windows, MacOS X, Solaris, AIX, HP-UX perl based : modular and extensible distribution : sources, packages, prebuilt all in one tarballs, usb key

7 The inventories Assets management : full lifecycle FusionInventory facts - fusioninventory.org FusionInventory agent The inventories Other tasks for the agent LibFusionInventory FusionInventory for GLPI local - hardware including USB devices, screens local - software including antivirus, virtual machines local - compatible with OCSInventory server network discover with nmap, NETBIOS, SNMP SNMP - printers: pages counters, ink level, network connexions SNMP - network switches: CPU, memory usage, network connexions direct import to GLPI handle network ports

8 Other tasks for the agent FusionInventory facts - fusioninventory.org FusionInventory agent The inventories Other tasks for the agent LibFusionInventory FusionInventory for GLPI wakeup inventory on demand wake on lan peer to peer files transfert custom tasks

9 LibFusionInventory FusionInventory facts - fusioninventory.org FusionInventory agent The inventories Other tasks for the agent LibFusionInventory FusionInventory for GLPI PHP library communication with agents manage duplicate hardware to integrate into another product

10 FusionInventory for GLPI FusionInventory facts - fusioninventory.org FusionInventory agent The inventories Other tasks for the agent LibFusionInventory FusionInventory for GLPI inventory of computers, printers, switches discover unknown hardware planify tasks for agents for GLPI 0.72 : released without computers inventory for GLPI 0.78 : beta in january

11 GLPI facts - glpi-project.org GLPI facts - glpi-project.org Assets inventory Helpdesk Useful Plugins New version : 0.78 GPLv2 PHP web application IndepNet association, mainly french developers worldwide usage, small to big business, administrations authentication delegation (LDAP, IMAP, CAS) strong separation of environments (entities) i18n (35 languages) data export

12 Assets inventory GLPI facts - glpi-project.org Assets inventory Helpdesk Useful Plugins New version : 0.78 data sources : OCSInventory-ng, FusionIventory server importation, synchronization normalisation with dictionaries plugins for other sources

13 Helpdesk Assets management : full lifecycle GLPI facts - glpi-project.org Assets inventory Helpdesk Useful Plugins New version : 0.78 simplified interface for helpdesk ITIL compliance for incidents, service requests business rules for tickets assignments custom multilingual notifications

14 Useful Plugins Assets management : full lifecycle GLPI facts - glpi-project.org Assets inventory Helpdesk Useful Plugins New version : 0.78 OCS Import (Automatic synchronization with OCS) Manufacturers Import (Dell, HP, Fujistu-Siemens) Accounts inventory (passwords keeper) Data injection (CSV import) Financial reports PDF export...

15 Actual version : 0.78 GLPI facts - glpi-project.org Assets inventory Helpdesk Useful Plugins New version : 0.78 entity based management enhanced (notifications, administrative closing, business rules, authentification) helpdesk enhanced : tickets lifecycle, impact/urgency/priority matrix, ITIL new database, framework, plugins API LDAP enhancements user interface polished user documentation in french

16 Outline 1 Assets management : full lifecycle Inventory of hardware and software Connect to administrative informations 2 FusionInventory facts - fusioninventory.org FusionInventory agent The inventories Other tasks for the agent LibFusionInventory FusionInventory for GLPI 3 GLPI facts - glpi-project.org Assets inventory Helpdesk Useful Plugins New version : 0.78