IS Management, Technologies, State of Art

Transcription

1 IS Management, Technologies, State of Art Orsys, with 30 years of experience, is providing high quality, independant State of the Art seminars and hands-on courses corresponding to the needs of IT professionals. Orsys proposes a set of courses on the most important topics in IT technologies and management. Seminars IT Technologies, overview... Best ( p2 ) E-Information Systems, Architectures... Best ( p4 ) SaaS and Cloud Computing... Best ( p6 ) Performance and availibility of IS... Best ( p8 ) Networks, State of Art... Best ( p10 ) Networks and the future of Internet... Best ( p12 ) Wireless networks... Best ( p14 ) VOIP, Architectures and Processes... Best ( p16 ) Web Technologies, overview... Best ( p20 ) Portal and content management... ( p22 ) Web 2.0 enterprise social network, Synthesis... ( p23 ) Synthesis Courses XML state of Art... Best ( p18 ) ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 1

2 Seminar, 3 day(s) Ref : TEC This seminar is aimed at IT managers and their immediate staff who wish to obtain the information needed to define IT strategies. Knowledge in computing. IT Technologies, overview Best A clear and precise overview covering the very latest IT and telecommunications advances, their foreseeable short and medium-term evolutions, their impact on companies and users. The main objectives of this seminar include: Analysing and comparing the main network solutions. Constructing multi-service networks. Making them secure. Mastering Internet technologies. Measuring the impact of digital media and e-commerce. Integrating the object approach in development methods. Putting in place rich-client and Web applications. Selecting a development process suited to the digital technologies. 1) Telecommunications: market, major solutions 2) Network architectures 3) Network technologies 4) Security 5) The IS infrastructure 6) Web technology and its applications 7) XML and Web services 8) Open Source software 9) EAI and Urbanisation 10) Application servers 11) Java and.net technologies 12) Data servers 1) Telecommunications: market, major solutions - The telecommunications market: voice, data, traffic. - The industry players and standardisation. - The impact of deregulation. The legal principles. 2) Network architectures Access networks - xdsl solutions and their evolutions. Voice and image flow rates, distances, and transport. - Cable-based techniques. The optical local loop. - The emergence of radio networks: WiFi, WiMax, Mesh. Company networks - Local network architecture. The extended family of Fast Ethernet, switched Ethernet and Gigabit Ethernet. Changing over to virtual networks (VLANs). Operators' networks - ATM for constructing the core of Frame Relay and multi-service networks. Changing over to IP architecture. IP signalling and controls. The service guarantee. The demand for virtual private networks (VPNs). Mobile telephone networks - Cellular networks: EDGE, UMTS, HSDPA. L4G. - The mass arrival of local mobile telephone networks Wifi ( a/b/e/g/n) and Bluetooth (802.15), ZigBee and UWB. Handover, roaming, mobility management. - WIMAX networks. 3) Network technologies ATM and frame relays - Frame switching. The protocols used. - ATM and service quality. Implementation. IP technology - Packet switching. Internet routing. - IP, UDP and TCP protocols. - SMTP, FTP applications, Peer-to-Peer. - Internet service quality: the DiffServ model. - Telephony over IP and video transport. The MPLS solution - Label switching. Utilizing explicit paths (LSPs). - LDP, RSVP-TE, CR-LDP protocols. QoS. Overview - The interaction between networks and applications. - Internet metrology, diagnostics. - Which technologies and services for tomorrow? - The social and economic aspect of networks. 4) Security - Issues: physical architecture, protocols, encoding, organisation. From the firewall to the IDS. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 2

3 - Secured VPNs: IPSEC or SSH/SSL. - Mechanisms for digital signatures. - The infrastructures for managing and distributing keys. 5) The IS infrastructure - The state of the art. From the thin client workstation to the centralised server. - The new operating systems, the new types of workstations, mobile phones and PDAs. 6) Web technology and its applications - Internet developments. Structure of applications. - The three-tier architecture. Application components. - The structuring of documents. PDF, XHTML, Web RIA Technologies (Flex, Flash, Silverlight, Java), RDA (Air, JavaFX), HTML5, xhtml. The trends. - What are the features of a company portal? Secured access, open connectors, profile management and parameter setting. The market offers. 7) XML and Web services - Presentation of XML, the XSLT transformation engines and the XML parsers (Xalan, Sabloton, etc). XML SGBDs Web services. - The principle defined by the W3C. SOAP, UDDI and WSDL. Access protocol, mode of operation. The products offer. 8) Open Source software - Genesis of the main Open Source Software. - The guarantees of security and long life. - Linux server or client? Apache. Development (PHP, Eclipse, etc.). Databases (MySQL, PostgresSQL). CMS. 9) EAI and Urbanisation - Enterprise Application Integration. The market offers. The components of an EAI solution. 10) Application servers - Application Intranet and application servers. Features. - Application server offers: IBM, Oracle... - Cloud Computing Architectures: Private et Public. 11) Java and.net technologies - The hardware platform portability concept. JavaBeans and RMI. Access to databases (JDBC). Java APIs. The JEE platform. Adopting SOAP. Design Patterns. Struts logical architecture. - Microsoft's.Net architecture. Framework, Enterprise Server, ASP.Net, Common Language Runtime, etc. Why Microsoft's middleware object approach is so successful. Windows 2008,.Net ) Data servers - The market and the offers, IBM, Oracle, Microsoft. - User-oriented systems.types of multi-dimensional storage (MOLAP, ROLAP, HOLAP). The client tool families. - DataWeb. The under-lying technologies. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 3

4 Seminar, 3 day(s) Ref : AEB IT management. Operational department managers. User project leader. Technical project leader/manager. Technical architect. Knowledge of the Internet and notions of technical architectures. Next sessions Brussels dec , mar jun Geneve dec , mar jun Luxembourg dec , mar jun E-Information Systems, Architectures Best This seminar explains the concepts and standards of the new technical / functional architectures, how they have evolved and matured. It presents an overview of the 3rd revolution in information systems, based on the idea of "services". Case studies based on large and significant projects, will show you how these technologies and platforms have been implemented. 1) Technical principles of Web applications 2) The principles of IS urbanism 3) Integration-oriented architectures: a concrete response to Urbanism 4) Web services 5) e-business infrastructures 6) Service-oriented architectures (SOA) 1) Technical principles of Web applications Web technologies - TCP/IP, HTTP/HTTPS, HTML, Internet browser, JavaScript, applets, ActiveX. The basics 7) Web Content Management (WCM), document management (GED, WDM) 8) The enterprise portal (EIP) 9) Data Warehouse 10) Security infrastructure 11) IS Governance and supervision - The different types of architecture: 1-tier, 2-tier, 3-tier, n-tier. - The client, application servers, connected mode and disconnected mode, the main notions: context, transaction, middleware, components and objects. - Dividing architectures into five layers. Overview of JEE architecture - Overview of the components of JEE architecture: JSP, Servlets, EJB, JMS, Grails... - Additional specifications (portlets and content management). The main JEE architecture types. Overview of.net architecture - Overview of the components of.net architecture: WebForms, WinForms, Enterprise Services and MSMQ. Comparison with JEE. The Open Source alternative - The PHP platform. The Open Source JEE offer with Geronimo,JBoss, ObjectWeb... - Benefits and risks. Web 2.0 and the new MMIs - Ajax technology and its consequences for Web applications. - Web 2.0: definition, impact on applications and user requests. - Changes to graphical interfaces, the new possibilities offered by the rich client. 2) The principles of IS urbanism - What is urbanism? Mapping the existing elements. Defining the target IS. - Who are the players in an urbanism project? What is the time scale? - What are the deliverables? What is the control structure? Which approach should you adopt? Analyses: maturity, integrations, costs and risks. Case studies. - Impact analyses: the cultural transition for the company and the ISD, the learning curve for the teams, organisation in relation to internal and external skills, project management. 3) Integration-oriented architectures: a concrete response to Urbanism - Enterprise Application Integration: EAI. Principles. Why are integration problems more concerned with organisational and functional issues than technical ones? An EAI architecture (ETL, workflow, BPM, messaging, connectors, etc.). "Traditional" integration application interfaces: CORBA/IIOP, EJB/RMI, DCOM, XML-RPC and JCA. 4) Web services - The Web services concept and the related standards (SOAP, WSDL, WS-*). - Developing and deploying Web Services. - The position of the main players in the market. 5) e-business infrastructures - Background. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 4

5 - Attempts at standardisation (BPSS, cxml, xcbl, BTP, etc.), market offers (Commerce One, Ariba, Rightworks, Biztalk). - ebxml v RosettaNet. - Architecture, standards, adoptions, feedback. Financial and accounting standards. - Orchestrating services (BPML, BPEL, BPEL4WS). 6) Service-oriented architectures (SOA) - What is a "service"? - Differences between managers and brokers. Orchestrating several services. Transactional aspects. - Security. Supervision and maintenance. - Concrete examples of applications for distributing contracts and insurance services. - ESB (Enterprise Service Bus) architectures: an SOA - EAI convergence? 7) Web Content Management (WCM), document management (GED, WDM) - Content management issues. - Why collaborative working? - Static sites v dynamic sites, using XML, managing roles. Description of content management and document management tools. Overview of some offers: Documentum, Vignette, Sharepoint, Alfresco... - The advantages of personalisation. - Knowledge Management. 8) The enterprise portal (EIP) - The functions that the company really needs. - Bringing all the data sources together and distributing them via one single application, the browser. Technical problems.ttechnical architecture. - Major tools: IBM WebSphere Portal, BEA Plumtree, MS Sharepoint Server... 9) Data Warehouse - Adjusting the information system to the business. Improving the monitoring, forecasting and optimisation of the economic and company activities. The Data Warehouse, an analysis repository, capitalises on the existing IT system by making use of operational data. - Description of the complete chain: from collecting data in the operational systems through to its presentation in decision-making applications, including the processes supplying and storing data in the analysis repository. 10) Security infrastructure - Making information exchanges secure: authentication, authorisation, integrity, confidentiality, nonrepudiation and legal aspects. Why has application security become as important as infrastructure security? The security infrastructure for service-oriented architectures. 11) IS Governance and supervision - Technical monitoring. Definitions. Protocoles (SNMP, JMX, WMI). APM tools (Quest PerformaSecure, CA Wily). Business Activity Monitoring. Overview of the major supervision solutions. Role of he major supervision solutions. Role of ITIL in production processes. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 5

6 Seminar, 2 day(s) Ref : AAS This seminar is aimed at IT managers and their immediate staff who wish to obtain the information needed to define cloud computing strategies. Knowledge of IT technical architectures. Next sessions Brussels mar , jun Geneve mar , jun Luxembourg mar , jun SaaS and Cloud Computing Best Cloud Computing which is a new way to outsource IT infrastructure with a short-term leasing model and to completely automate infrastructure creation and evolution, has a huge potential to transform both IT and business departments. This seminar describes the usage scenarios, regulatory aspects, and the human and technical resources needed to successfully move to the Cloud. 1) Introduction 2) SaaS and cloud computing 3) Market solutions - Overview 4) Usage scenarios for Cloud Computing 5) Security and Privacy 1) Introduction - Defining Cloud Computing and SaaS - History leading to the emergence of cloud computing and SaaS. - Positioning of cloud computing versus classical hosting providers. - Positioning of SaaS (Software as a Service) with regard to the concept of ASP. - Relationship between Virtualization and Cloud Computing. - Impact of SOA on the adoption of Cloud Computing solutions by company. 2) SaaS and cloud computing 6) Integration of Cloud and SaaS solutions with enterprise IT 7) Information system architecture integrating Cloud Computing solutions 8) Private Clouds 9) The technical solutions and NoSQL Cloud - SaaS vs Cloud Computing. - SaaS and Cloud Computing, what usages do they provide solutions for. - Align costs and usage. - Benefits of Cloud Computing: dynamic outsourced resource allocation, logical isolation... - Main Cloud computing drawbacks : Privacy, legislation... - Estimation and cost tracking challenges with Cloud and SaaS. - Issues and benefits of the proliferation of unofficial Cloud ussage (Shadow IT) - Managing backups. What's the impact on the backup strategy? - Reversibility. Various strategies. Which one to choose. - What are the main blocking factors for entreprise adoption of the Cloud, how to overcome the reluctance? 3) Market solutions - Overview - Public Cloud Computing. Private Cloud Computing. Hybrid cloud. Cloud Computing Communityoffering. - Public cloud services. Amazon AWS and EC2 services, S3, SQS, SimpleDB, RDS, SNS, ELB, mail,... - Google Cloud AppEngine and Compute Engine / BigQuery / CloudSQL / etc. Microsoft Windows Azure PaaS and IaaS. - OpenStack based clouds : HPCloud, Rackspace, IBM / Softlayer, etc. OVH "Public Cloud" and "Dedicated Cloud". - Offers VDC: VMware vcloud ServiceHybrid. - Other cloud offerings: DigitalOcean, Cloudwatt, Numergy Orange Flexible Computing SFR Cloud. - Private Cloud solutions. OpenStack, Eucalyptus and CloudStackCloudBees. VMware vcloud Director / vfabric. - Cloud Management solutions. RightScale, Scalr, Heroku,... 4) Usage scenarios for Cloud Computing - Technically oriented usage scenarios (IaaS, PaaS). - Usage oriented scenarios (automation, mobility, Web integration...). - Eligibility of applications for a cloud outsourcing: business, collaborative applications, human resources management... - Impact of SaaS and Cloud Computing on GreenIT. 5) Security and Privacy - Differentiation between Security and Privacy. - Levels where security can be implemented. - Key issues. - Main concerns. - Legal aspects. - Practical and technical aspects of data protection. - Supplier Selection and contracting. - Policy for password and keys management. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 6

7 - Authentication Delegation. 6) Integration of Cloud and SaaS solutions with enterprise IT - Technical aspects: communication between the IS and Cloud/SaaS solutions. - Issues of bandwidth and QoS the link between internal and external IF. - Software Licenses. - Single Sign On. - Internal management accounts and external access. - Choose the billing mode (credit cards, monthly bills,...) 7) Information system architecture integrating Cloud Computing solutions - IT Architecture and SOA. - Schematic of an globale IS with some internal and SaaS and Cloud resources. - Patterns of Cloud application architectures. - Integration between the internal IS and SaaS solutions. - Issues with the integration between the interal IS and Cloud. - Issues of integration between different Cloud services. - Migration internal IS services to the Cloud. - Manage the increased dependency toward the network. 8) Private Clouds - Private Cloud, what for? - Definition of private cloud computing. - Reminder about the basics of virtualization (para-virtualization,...). - Difference with regard to virtualization inside an internal or external Datacenter. - Difference with regard to classical datacenters or compute grids. - Pros and cons. The economic equation. The main virtualization technologies. - Open-source tools for the private cloud (OpenStack, CloudStack, KVM, libvirt,...). - Proprietary technologies. 9) The technical solutions and NoSQL Cloud - Databases for the Cloud. - Emergence of NoSQL databases. Differences with RDBMS. - Foundations for NoSQL database. - Features and limits of RDBMS. - Main opensource NoSQL databases (Cassandra, MongoDB, HBase,...). - Main integrated cloud NoSQL databases (Google Datastore / CloudSQL, Amazon DynamoDB / SimpleDB, Google BigQuery). ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 7

8 Seminar, 3 day(s) Ref : PEF Head of IT department. Functional managers. User project leader. Technical project manager/director. Technical architect. Good knowledge of technical architectures Performance and availibility of IS Best Users are more and more demanding when it comes to application performance and this is reflected in very restrictive SLA contracts. It is therefore crucial to integrate performance management in computing projects as early as possible and not only for the development teams but also for the teams in charge of infrastructure and hosting. This seminar will show you how to implement an efficient management of your performance. 1) The basics of IT performance 2) Include performance in project management 3) Hardware infrastructures and performances 4) Software infrastructure and performances 5) Technical acceptance and transition to production phase 6) Monitoring and supervision 7) Anticipate needs Exercise Demonstrations. Discussions on various cases. 1) The basics of IT performance - The four pillars of performance : availability, robustness, response time, scalability. - From availability management to high availability : law of 9, MTBF, MTTR. - How to evaluate the availability of an application? - Contracting process of services levels (SLA). - What about Java,.NET and PHP platforms? - Comparison of levels of performance with «old platforms» : mainframe, AS Are Open-Source solutions compatible with high levels of performance? - What are the main problems one comes across on new IT architectures? 2) Include performance in project management - From a curative management of performance to a preventive approach. - When to make prototypes? On which parameters? - Carry out technical tests in the development phase : methods and tools. - estimate the costs of integration phases and the cost of transitions to the production phase. - The role of ITIL in the production process. - Applications designed for production. Facilitate configuration of applications. - Improve communication between applications and the production teams' tools - Architectural and development best practices : The impact of Java and.net virtual machines on performances. - The new programming constraints. - Patterns and good coding practices - Profiling tools. 3) Hardware infrastructures and performances - Servers and processors : The impact of multi-heart CPUs ; The new mainframes (Unix and Windows) - Storage : The impact of RAID technologies on performance ; What are SAN and NAS approaches? ; Distributed file systems (GFS, GPFS...) ; - Networks : Virtual IP addresses ; Solutions for load-distribution on networks. - Data-Centers : Choice of location. Power supply, ventilation, wiring. WAN links. - Server virtualisation : Operating principles ; Solutions : VMWare, Virtual Server, XEN ; Virtualisation and performance : what impact? 4) Software infrastructure and performances - Clustering, principles of «load balancing» and «session fail-over». - Active/Passive type clusters. Active /Active type clusters. Hybrid clusters. - The notion of session affinity. - Application server clusters - Data-base clusters. - Pros and cons of clustering. - Grids and on demand solutions : Principles, advantages. Offers (IBM, Oracle...) 5) Technical acceptance and transition to production phase - Technical tests : Specify technical tests : examples of deliverable ; How to estimate costs? ; High availability validation environment - Metrology of applications : Definition, goals and advantages. Methodology ; Load injection tools (Mercury, Compuware, Silk, Open-STA) ; Platforms and applications tuning. - Deployments management : Preparing platforms and applications ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 8

9 - Development - Production : Managing incidents 6) Monitoring and supervision - Monitoring : Life cycle of a monitoring solution ; Key documents to produce and maintain ; Information gathering on availability and performance. Different sources of information; The 5 types of monitoring. - Application supervision : Defining indicators and their different states ; Defining thresholds, rules and alarms ; Composite indicators ; Reporting (scoreboards). - SNMP standard : Principles, MIB and basic orders ; SNMP support in Java 5 and Windows - JMX standard : Principles ; JVM monitoring with MXBeans ; Mbeans specific development ; Overview of available tools around JMX - WMI standard : Principles. Reading and writing data. Designing and developing a WMI provider, tools. - APM consoles and tools : Quest Foglight. Quest PerformaSure. BMC Patrol. IBM Tivoli. HP Openview. Microsoft Operation Manager. Monitoring and supervision of SOA with Amberpoint solutions. 7) Anticipate needs - Managing capacity : What is capacity planning? - Approach of capacity planning - Experience feedback. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 9

10 Seminar, 3 day(s) Ref : TER Project managers, architects networks, systems and networks engineers. Basic knowledge in networks and communications. Next sessions Brussels apr , jun Geneve apr , jun Luxembourg apr , jun Networks, State of Art Best This seminar presents an overview of the main protocols, the standardization, the voice quality and bandwith, the migration, the performance and the security of voip technologies, and introduces you to the major components of voice over IP networks. On all these topics, the main solutions are detailed and illustrated with case studies. 1) Main solutions for networks 2) Network architectures and access 3) Cellular and wireless networks 4) Businesses networks Presenter 5) Carriers networks 6) IP environments 7) Multimedia, video and voice over IP 8) Security, managment Xavier CARCELLE After Engineering studies in France and in the US, he worked on telecommunications engineering projects in France, US and Chile. He served as CTO for OpenPattern a french telecommunications company developing an OpenHardware FPGA-based router-board. He is currently working for a Linux-based VoIP company managing the development of the XiVO IPBX OpenHardware appliance. He is the author of numerous telecommunications books among them a reference book about PowerLineCommunications. 1) Main solutions for networks - Main categories of data networks: computers, telecommunications and cable carriers. Equipments. 2) Network architectures and access Physical-level architectures - SONET and SDH. WDM and DWDM techniques. Wavelength switching and burst switching. Link layer architectures - Ethernet frames. ATM architecture and exploitation. PPP frames and links for Internet. Switching techniques. Packet-level architectures - IP architectures. Routers and layer functionnalities. - Routing principles. IP controling and signaling. Link/packet layer architectures - Label switching techniques. MPLS standard. - Distribution. Quality of Service. GMPLS extensions. Local loop - Toward very high bandwidth. Optical technologies. - Solutions from the cable carriers. xdsl techniques. - Local loop. WiFi and WiMax. 3G. - Optical fiber to the business, to the CPE. - Voice (VoDSL) and television (TVoDSL). 3) Cellular and wireless networks Cellular networks - Wireless networks typologies: PAN, WLAN, WMAN, WRAN. Hot-spot, handover, roaming. - GSM. GPRS. 3G (UMTS, W-CDMA and CDMA-2000) and different flavors HSPDA, HSUPA. 4G. RFID tags. Wireless network technologies - Bluetooth 3.0 new products , WiFi products and WLAN. WiMAX. - QoS. Geolocalization techniques. 4) Businesses networks LAN Technologies - Principles. Cabling: Supports (UTP, STP, Optical Fiber, Wireless), topologies (rings, tree, star, cell). Standardisation and evolutions of the LANs - Evolution of the medium access methods: ISO (CSMA/CD), ISO (Token ring). Standardisation. Local Ethernet networks ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 10

11 - Different solutions among the Ethernet family. - Protocols in the 802 family, management of the QoS. - Virtual networks VLAN and their implementations. Interconnections - Tools for interconnecting networks. Switching. - Overlays networks, CDN and P2P. Virtual private networks - Data filtering. Security and management. - VPN-IP- IPsec and VPN-IP-MPLS environments. 5) Carriers networks Functionalities - Quality of Service, control and managment. - Signalling. Convergence. Robustness. - Voice/Data/Video integration. Interconnecting sites. - Virtual private networks (VPNs). Internet solutions - Internet boom. ISP networks architectures. - IP VPNs, IPSec VPNs. VPLS solutions. Frame Relay and ATM networks - ATM and Frame Relays. - Voice/Data integration. Quality of Service. MPLS architecture - Label switching and MPLS architecture. - Quality of service ; MPLS-DiffServ ; VPN-MPLS. Policy-based architecture - COPS protocol (Commong Open Policy Service). - SLAs (Service Level Agreements). - PIBs (Policy Information Bases). 6) IP environments Internet-based environments - Goals. Fundamental principles of Internet. - TCP/IP and UDP/IP global architecture. - IPv4 protocol. IPv6 protocol. ICMP, the control protocol. - Diff-Serv and Int-Serv. RSVP. IP multicast. IP VPN. Applications layer - The basic applications: FTP, mail, Web... - Corporate multimedia. Voice over IP. Distributed video. 7) Multimedia, video and voice over IP Voice over IP or VoIP - From voice encoding to data transport. IETF standards.qos. VoIP applications and products. Video over IP, Video-on-demand (VoD) and IPTV - Encoding and compression techniques (MPEG and wavelets). IPTV performances. 8) Security, managment Networks managment - ISO proposals for network managment model. - SNMP protocol: features, proxies, MIB. Security - Main attacks: Viruses, Worms and DDoS. - Solutions: Firewall, authentication (MD5, RSA), IPSEC... Strategies for the future - The future of Internet and Mobility. Smart networks: adapting to the user demands. Autonomic networks. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 11

12 Seminar, 3 day(s) Ref : RNG This seminar targets network managers, architecture designers and system administrators who need to manage the evolution of their networks. Knowledge base in the network domain. Next sessions Brussels dec , apr jun Geneve dec , apr jun Luxembourg dec , apr jun Networks and the future of Internet Best This seminar will cover the state of the latest features and technologies in the world of networks and telecommunications, emerging technologies and their integraton in the current environments. The different solutions will be described under a technological and economical angle. This seminar targets network architects and engineers as well as IT heads who carry strong knowledge in telecommunications. 1) Internet and the upcoming generation of protocols 2) Mobility in networks 3) Prospective for the mobile Internet 4) Evolution of the technologies in the access networks 5) Controling the Quality of service (QoS) 1) Internet and the upcoming generation of protocols 6) Technologies and evolutions of the access networks 7) Local lopp 8) Wireless networks 9) Voice over IP 10) Security and the next generation of Internet - The Internet Society. Standardization. - The main features of IP : addressing, routing (BGP, RIP, OSPF)...Issues and solutions. - Local networks/public networks : NAT/PAT. IPv6. - The transport layer in TCP/IP : UDP, TCP. 2) Mobility in networks - The first generation of mobile networks. - GSM and its breakthroughs. Packet mode in GSM networks : GPRS/EDGE. GPRS networks routing. - 3G : UMTS, CDMA2000 ; architecture, throuputs, applications. Evolutions to 3G/3G+ : HSDPA, HSUPA, HSOPA, MIMO. - Next generations : throughputs, caracteristics (LTE and UMB). - Inter-netwoks mobility : vertical handover and cognitive radio. - IP mobile architecture in heteregeneous networks. 3) Prospective for the mobile Internet - Mobility, UMTS, 4G and wireless routers. - Contrôle. Content Distributed Networks. Signaling. Control. - Quality of Service for fixed and mobile networks. 4) Evolution of the technologies in the access networks - Switching : high throughputs, label and contents. - Content-based routing and XML routing. - Overlays networks, CDN and P2P networks. - Services-based architectures. 5) Controling the Quality of service (QoS) - Definition of the QoS : from design to state machines. - Traffic engineering. Source-to-destination boundaries. - Access control. Packets sequencing. - Queues handling : RED, RIO. - QoS reults for different technologies. - Application-based trafic shaping. The RTP/RTCP proposition. 6) Technologies and evolutions of the access networks - ATM, a possible universal network? - ATM for ISP and telcos. - Data control and services classifications. - Ethernet-for-all! - From 10Mbits/s to 10Gbits/s. - From LAN to long-distance core network Ethernet First Mile for FTTH. - IP for a new generation. - IPv4 and IPv6. Advantages of IPv6 for fast networks and multimedia. - IP multicast routing. IntServ and DiffServ models. - Different class of services : EF, AF and BE. - DiffServ and MPLS. DiffServ and IntServ : differences. - MPLS and the new generation of core networks for Internet. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 12

13 - Label switching. Origins and reasons. - LDP Protocols, CR-LDP, RSVP-TE, G-MPLS for new generation. - MPS vs IP. Déployments and key players. 7) Local lopp - Optical fibers access networks (FTTC, FTTH). - Cable-TV access networks. Cable-TV modems. - Twisted pairs access networks. DSL modems. Throughputs. Other solutions : xdsl, DSLAM. - Upcoming triple-play and quadruple-play. - Architectures. Home networking : The Wi-Fi and PLC (PowerLine Communications) technologies. 8) Wireless networks - WPAN networks - Newer generations and the standard. - UWB (Ultra Wide Band) and the very high troughput. - Bluetooth 3.0, WUSB products and WINET. ZigBee. - WLAN networks. - WiFi environment with IEEE a/b/g/n. - Handovers, Quality of service and security. - Fast handover and mesh-networks. - WMAN networks. - WiMAX. Metropolitan networks and IEEE WDSL, mobile ADSL and IEEE e. - WRAN networks. - Usage of the UHF/VHF bands for wireless regional networks and IEEE Smart antennas and cognitive radio. - Wi-xx solutions for networks. - Wireless networks and IEEE Wi-xx networks vs 4G. 9) Voice over IP - Convergence. - Voice over IP, ToIP and VoIP. - Towards a full-ip telephony network. - Standards, industrial key players. - H323 : close the original PSTN. - Architecture and deployment using compatible signalling with PSTN. - SIP approach and unified communications. - An open-system of signalization to build-up services. The SIP Forum. SIP within a 3G mobile network. - Comparison of SIP and H MGCP and gatekeepers. - Interconnexion of ToIP and PSTN devices. Integration of heterogeneous services. 10) Security and the next generation of Internet - Internet security model : still avalailable? Authentication, RADIUS and IEEE 802.1x. - Encryption and electronic signature. - Data Classification for security usage. - New generation of firewalls. Authentication with chips. - Certificates architectures (PKI). - Autonomous networks. Networks managment. Smart networks. Virtual networks. After IP. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 13

14 Seminar, 3 day(s) Ref : RSW This seminar is intended for IT professionals and network engineers wishing to specialize in cellular networks, mobile networks. Strong knowledge in corporate networks administrations. Next sessions Brussels apr , jun Geneve apr , jun Luxembourg apr , jun Wireless networks Best The domain of wireless networks grows rapidly with newer standards. Those networks allows us to interconnect corporates equipements transmitting voice, data, images. They are also the baseline for telcos «hot spots». The IEEE (Wi-Fi and all its variants), Bluetooth, UWB, ZigBee, IEEE , WiMAX, WiRAN, etc..will be described in depth during this seminar and their applications that can be used. The last day of this seminar will put the stress on the key topic of the wireless security to cover its aspects. 1) Principles of wireless networks 2) Bluetooth, UWB, ZigBee and IEEE networks. 3) Personal networks technologies 4) Mesh-networks and ad-hoc networks 5) IEEE standard and IEEE standard 1) Principles of wireless networks 6) The other solutions 7) Protocols and applications of wireless networks 8) 3G vs WLAN 9) Wi-Fi security 10) ILAN and WAN interconnexion - Introduction to wireless networks. - Fixed networks vs Wireless networks. Different generations. - WPAN, WLAN, WMAN, WRAN networks. - Caracteristics and theoretical performances. - Handover and integration of the different solutions. - Wireless networks for businesses. - Troughputs needed. Available applications. Home, Office and Business networks. - ISP Wi-Fi «Hot spots». - Wi-Fi. Advantages of wireless technologies. - The Wi-Fi issues for ISPs. - Handovers. - Mobility issues. Different types of handovers. - Integration within mobile networks. 2) Bluetooth, UWB, ZigBee and IEEE networks. - The IEEE standard, the UWB, ZigBee and Bluetooth technologies. - The standard and bluetooth. - IEEE Very high trhoughput technology UWB. - Wimedia consortium and WUSB. - IEEE and ZigBee products. - Personal networks technologies. 3) Personal networks technologies - WiFi (IEEE b/g). - A massive success. Specifications. - Wi-Fi devices : cards and access points. - MAC layer : CSMA/CA. Frequency bands. - Ethernet integration. Trhoughputs and performances. - Medium Access technologies. - Quality of Service and IEEE e. - Voice encoding and audio «streams». - Wireless controlers and switches. - Wi-Fi engineering and managment. - Future of IEEE b with n and MIMO. - Deployment of a Wi-Fi network. - Constraints. Devices. Cost. Configuration. 4) Mesh-networks and ad-hoc networks - Definition of a mesh-network and ad-hoc network. - Mesh-networks routing. - Different routing protocols : pro-actives (OLSR, DSDV) and reactives (AODV, DSR). - Security and QoS in ad-hoc networks. 5) IEEE standard and IEEE standard - Definition of the Wireless Local Lopp and WDSL access (Wireless DSL). - WDSL vs fixed networks. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 14

15 - Technologies and frequencies available. - WiMAX. Theoretical performances. - IEEE standard. Mobile WiMAX. 6) The other solutions - The new genration of regional wireless networks. - Usage of the UHF/VHF bands and IEEE Cognitive radio. Interactive radio. - A unified network with wireless networks. - IEEE and the vertical handover. - Continuity of service and a wireless Internet. 7) Protocols and applications of wireless networks - The IP environment. The slow-start and buffer-bloat issues. - MIMO technologies and the increase of the trhoughput. - Home networks : UPnP and DLNA. - Applications : voice, production, P2P... - Pervasive Internet - Developments. Internet city. Integration with the new IP generation. - Sensors networks. Dust networks. 8) 3G vs WLAN - 3GPP/3GPP2 vs Wi-xx. - Comparison with UMTS. - Fourth generation of mobile networks and UMA/IMS integration. 9) Wi-Fi security - Weaknesses by design of wireless networks. - Protection against Denial of Service possible? How to control the radio coverage? - SSID and security issue. - Attacks : Man-in-the-middle, ARP spoofing. - Weaknesses of the authentication solutions. - Elementary techniques based on SSID and MAC filtering. - Interests and limits. Risks of the beacon frame usage and ssid probe request. - Example of attacks : SSID brute forcing... - Wired Equivalent Privacy WEP - Features. Key exchange. Authentication and encryption. Popular attacks. Demonstrations. - WiFi Protected Access WPA. Features. Advantages of WPA over WEP. - Extensible Authentication Protocol EAP. Temporal Key Integrity Protocol TKIP. - Message Integrity Check MIC. WPA v2 and the i standard. 10) ILAN and WAN interconnexion - Radio coverage control. - Network separaton. - Firewall and DMZ. - End-user device protection. - Mobile users, VPN and wireless networks. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 15

16 Seminar, 2 day(s) Ref : VIP Project managers, networks architects, systems and networks engineers. Knowledge in networks. Next sessions Brussels apr , jun Geneve apr , jun Luxembourg apr , jun VOIP, Architectures and Processes Best This seminar presents the major components of voice over IP networks. It reviews the main protocols, standardization, voice quality and bandwidth, migration, performance and security of voip technologies. The main solutions will be studied and illustrated with case studies. 1) Networks and telecommunications review 2) Voice over IP 3) Protocols essential (H323, SIP...) 4) Migrating to Voice over IP 1) Networks and telecommunications review 5) Integration and administration 6) Performance and quality of service of Voip networks 7) Security 8) The future - Switched Telephone Network. - Enterprise Telephone Service. Architecture. Assets (PABX, Terminals). Available services. Constraints and limitations. - The Internet architecture, TCP / IP. - Enterprise data network. Architecture. 2) Voice over IP - Definition and concepts. The vocabulary of voip. - Enterprise networks and their evolutions: Voice / Data separation, single network convergence. Why migrate to voip? - How to integrate voip to enterprise information system? - How to interoperate with traditional telephone networks? - The user functionalities offered by voip. - The market and its players. 3) Protocols essential (H323, SIP...) - Roles and interests of each of the protocols. - H323 Presentation and architecture. Principles and definitions. H323 components roles: gatekeeper, MCU, gateway... The steps of a H323 communication: RAS, H225, H Examples of enterprise architecture. - SIP Presentation and architecture. Principles and definitions. SIP components roles: proxy, registrar, redirector, locator... The steps of a SIP communication: registration, localisation, call, roaming... Examples of enterprise architecture. - Other VoIP protocols. MGCP, MEGACO, H IAX protocol, from Asterisk Open Source. 4) Migrating to Voice over IP Key choice for voip - Cost: profit (communications, maintenance), loss (equipment, skills), etc. - New services: improving the productivity of employees (VisioConf, Mobility... etc.). - Scalability of the network and its applications. - The image of the company. Business scenarios and market solutions - Several solutions for various enterprises. - PABX-PABX interconnection. - Migration to IP PABX: examples of manufacturers solutions, advantages and constraints. - IP Centrex solution: examples of operators solutions, advantages and constraints. Peer-to-peer solutions: Skype and Wengo models. - Satisfaction and maturity of the solutions. The management of a Voip project - Different steps: needs analysis, data networks audit, comparison of available solutions, solution adaptation to the company, migration... - Success keys and brakes. 5) Integration and administration - Manufacturers administration tools. - Measures of QoS. - Integration with users databases : LDAP, SSO. - Use and update of network equipment : DHCP, TFTP, DNS... - The mobile phone terminals (VoIP over WiFi, DECT, dual-mode terminal...). - Links: xdsl, Ethernet, radio links, sizing. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 16

17 6) Performance and quality of service of Voip networks - Why data networks do not give reliability required by the transport of voice? - The reliability reference: the PSTN. - Strengths and weaknesses of data networks in terms of quality of service. Definition and concepts of the QoS Quality of Service. Delay, jitter, packet loss... impacts of the IP network QoS on Voip. - To compensate the unreliability of IP networks, use of specific protocols: RTP and RTCP. - Summary of flows in Voip. Signalling ( call setup). Media (voice, video...). - How to bring the performance to IP networks. Strengthen bandwidth. QoS management tools for IP networks (802.1P/Q, RSVP, DiffServ, MPLS...). VoIP quality referential: E-model, PESQ, PAMS, PSQM. 7) Security - The emerging issues related to the migration to Voip solutions. What should we protect, who, why can we be attacked? - The known threats. Confidentiality: protecting the media flow and the signalling exchanges. Integrity: control and prevent changes in data transmitted over the network. The availability and denial of service. - Identity spoofing. Fraud. The spam. The regulation: the legal obligations of security and brakes for technological development. - The issue of emergency services. 8) The future - Operators evolution: fixed / mobile convergence and abandonment of PSTN model for VoIP. - The convergence of technologies: WiMax, MPLS... - The new services and multimedia uses. - IMS, IP Multimedia Subsystem, tomorrow, the multimedia network. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 17

18 Synthesis Course, 2 day(s) Ref : XML This course is aimed at people wishing to understand XML and to discover its components related to information systems. A good Web based technical knowledge is required. Next sessions Brussels dec , apr jun Geneve dec , apr jun Luxembourg dec , apr jun XML state of Art Best XML has become an irreplaceable standard to exchange data over the Web. Strongly used in the industry of IT's, it's now one of the main components of Web applications, information systems, data integration, e- commerce (mainly B2B)... Through its many languages, XML can be used to define data structures and check data validity, to transform data and to expose it using different data formats (XML, CSV, SOAP). XML is also strongly used in services oriented architectures. This seminar gives you an XML overview so that you could better appreciate its use in your own information systems and web applications. 1) Knowledge base 2) XML data definition 3) XML data manipulation 4) Web Services Presenter 5) XML database 6) XML workflow 7) Web 2.0 and XML Cyril BALL He is a Professor of Information Technologies for both professionals and students. He has provided his knowledge for more than 18 years in many organizations such as Paris Dauphine University. He was project manager and database administrator in several services companies working for large groups such as Banque Populaire, BNP or CL where he acquired a good knowledge of various business problems, especially those managing huge quantities of data. 1) Knowledge base Origins and objectives - Markup languages. SGML, HTML and CSS. Strengths and weaknesses. Document structure, content and appearance. What's better with XML? XML standard - W3C and xml.org. The markups, elements and attributes, XML namespaces, xmlns. Hyperlinks with XLink. - XML galaxy, XML languages. Applications samples - EDI, data exchange, ETL. Data publication and exposure. 2) XML data definition DTD : document type definition - Wellformedness and validity. Native data types. How to create elements and attributes. The weakness of DTDs. XML Schema and data modeling - Simple and complex types. Creating collections. Inheritance. XSD libraries. Data design - Creating, documenting and maintaining DTDs and XSD. Rules and methods to construct schemas. - From UML to XML. Main tools. 3) XML data manipulation XSL Transformation - XPath to extract and aggregate data. - XSLT document creation. XSLT programming templates. The XSLT processor. - Binary transformation with XSL/FO. Working with XML - From XML documents to objects graphs with DOM API. - Event based programming with SAX API. Use in Java environment. Using XSL-T on client and server side - Client and server side transformations. XSLT processors and data exchange. - Content management systems (CMS). Syndication, push, RSS and ATOM feed. Data manipulation tools - XML tools (XMLSpy, Oxygen...). XSLT and XSLFO tools (Stylevision). - XML suites: Altova Studio, Adobe Studio. 4) Web Services ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 18

19 Web services architectures - WS Client, WS server, WS directory. SOA. WSDL, UDDI et SOAP - Web service description with WSDL. WS inscription with UDDI. - XML-RPC. SOAP (Simple Object Access Protocol): comparison with REST. Web services creation - Workflows. Long data Transactions. - Web services standards: BPEL, WS-Transaction et WS-Coordination. Security - Authentication, XML Encryption, XML signature, XKMS. - PKI and WS-Security the raising standard. - Use in application servers. -.NET strategy. J2EE servers (Websphere, Weblogic, JBoss, etc.). 5) XML database XML data storage - XML as a data model. Relational mapping or native format? Indexation, structure or content search. How to integrate with the existent. Query languages - SQL/XML extends SQL. Microsoft LINQ. XQuery: W3C's standard. XUpdate to update data. Database tools - SGBDR extension: IBM, Oracle, Microsoft. Natives XML SGBD: Tamino, GoXML, TextML, NeoCore, X- Hive... What's about performances? - Use case: PCWorldOnLine. 6) XML workflow Data integration through XML EII - XML EII (Enterprise Information Integrators): imported schemas and integrated views. - Extracting data guides. Query splitting. Unifying results. - EII XML samples: BEA Liquid Data, IBM Information Integrator, Médience (BO). Applications integration through XML EAI - EAI functionality: connection, transformation, data exchange, process modeling, workflows management. EAI Bus. - EAI XML samples: MS BizTalk, BEA Weblogic Integration, IBM Websphere Business Integration, Oracle, Sun ONE, Tibco, etc. - Application integration through Web services : the Qwest sample with UDDI. XML and B2B - Why is it better to use XML in B2B solutions. Protocols and samples: cxml, xcbl, UBL, RosettaNet, OAGIS, FIX. - ebxml to replace the old EDI: process models, activities and dictionaries. - ebxml use case : the MTR's e-invoicing system. 7) Web 2.0 and XML Web For a more social and better fashioned Web. - Development tools and rich client. Semantic Web - Description and annotation of XHTML pages and resources. The RDF semantic model. ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 19

20 Seminar, 3 day(s) Ref : IRT This seminar is aimed at project leaders, IT decision makers, developers, IT managers, and webmasters. Knowledge in computing. Next sessions Brussels apr , jun Geneve apr , jun Luxembourg apr , jun Web Technologies, overview Best This seminar presents a comprehensive overview of internet/intranet technologies. It will cover the following topics in a simple and practical way: the underlying techniques and infrastructures; the standards and tools available for developing efficient and secured applications; the impact of the introduction of new technologies such as mobility or e-commerce on applications and, more generally, on society. 1) The information system 2) Basic technologies 3) Basic services 1) The information system 4) Security 5) Application architectures 6) Mobility - Role of Intranet, Internet, Extranet applications. Evolution towards n-tier architectures. 2) Basic technologies - Internet architecture. IP, IPv6, ICMP, UDP, TCP protocols. Routing, ports, DNS. Domain name. - Networks. Service and access providers. Operators' offers. Evolution to high-speed access: FTTH. 3) Basic services Message services - Mime. POP3, IMAP4, SMTP protocols. Spamming. Message service clients and servers. Security flaws. Directories - Concept. User management, DNS, Whois, application directories, X.500. The LDAP protocol. Search engines and portals - The strategic role. Indexing and ranking. Search Engin Optimization. Google, Google adwords, bing... Collaborative work - The characteristics. What tools for what needs? For companies, for personal environment. Multimedia over IP - Images, sounds, video: GIF, JPEG, MP3, MPEG, VP8... TNT, VoD (DVB-T, TVHD). Streaming software. Video over IP. Multi-cast broadcasting. WebTV, WebRadio. SIP protocol. Skype, Jabber. RTP, H323 protocols. Web - Principles: URI, HTTP, HTML, HTML5. XML for the Web. The universal client: Internet Explorer, FireFox... PDA, thick/thin PC solutions. RSS and podcast services. Web Concept. Rich user interface (RIA/RDA). Ajax, Flex, XUL, XAML, etc. Blog, wiki, RSS, Atom, podcasting, videocasting... Social networks (Facebook, Twitter...). - HTML5: advantages on semantic, new functionalities for javascript development, 3D appearance, CSS-3. E-business - Content management system (CSM). Traffic analysis tools. Payment over the Net: paypal API, Google checkout... Merchandplatform: OS-Commerce, Prestashop... 4) Security Cybercriminology - Origin, Organization. Why Internet facilitate hacking and cracking. Tools and organization of pirats. Security services - Confidentiality, authentication, integrity, denial of service, non-repudiation. Authentication - Passwords, Active Card, Secure ID, biometrics... - PPP authentication. Radius, Kerberos authentication systems. Access security - Firewall, proxy. Architecture and localisation, DMZ. Packet filtering, filtering routers, ACL. Security of networks - Limit of WIFI WEP, WPA. HTTPS protocols. Threats of Public spot wifi. Attack methods over IP. VPN. Security of web applications ORSYS, La Grande Arche, Paroi Nord, Paris La Défense cedex. Tél : +33 (0) Fax : +33(0) page 20