Migrating Applications. to a Target Data Center. and the use of Cloud Computing

Transcription

1 Migrating Applications to a Target Data Center and the use of Cloud Computing Created by: Tom Bronack, president Data Center Assistance Group, Inc Hamilton Drive Douglasville, Georgia Phone: (017) bronackt@dcag.com Page: 1

2 Mission Statement 1. Migrate Applications from one, or many, data centers to Primary, Secondary, and/or Recovery Data Centers. 2. Reduce Costs while sustaining current, or increasing, work loads and providing continuous operations and supplementing future growth. 3. Reduce foot print, infrastructure, and locations that will no longer be needed. Sell, or donate, surplus equipment via Asset Management process. 4. Utilize latest technologies to support improved performance, reliability, and continuation of business should a disaster event occur. 5. Integrate new operations through automated forms management and control system (ITIL or similar) that will accept Work Orders and associated Purchase Orders for development, implementation, support, maintenance, and recovery services. 6. Integrate Management Reporting and Awareness to better manage the new environment. Page: 2

3 Objectives 1. Define Target environment(s) and their infrastructure, equipment, systems, and locations. 2. Establish migration process and the teams that will be needed to support the effort, then define their functional responsibilities. 3. Define Migration Life Cycle and sequence of functions to be performed. 4. Define tools needed to support migration effort and have personnel trained on new tools. Integrate tool usage within personnel functional responsibilities. 5. Identify applications to be migrated and the phase during which they will be moved to the target data center. Create a detailed Project Plan to support the migration. 6. Create Bench Mark and Performance guidelines to establish baseline and performance improvements associated with migration. 7. Implement Support, Problem, and Change Management procedures along with other system management functions needed to support applications. Page: 3

4 Example Project Goals 1. Combine Information Technology into two locations DC East and DC West. 2. Generate savings by eliminating leased facilities, back-up locations, and assets. 3. Provide internal Systems Development Life Cycle (SDLC) to migrate new and changed applications to the production environment. 4. Provide Data Synchronization between sites to support recovery operations. 5. Update Standards and Procedures and supportive documentation to represent the new organizational structure for both production and recovery operations. 6. Integrate new standards and procedures within the every day functions performed by the staff, provide training and awareness to personnel, and implement periodic testing to insure ability to process workloads in production or recovery modes. 7. Prepare a platform for future Virtualization, optimized WAN, and enhanced Data Protection going forward. 8. Achieve an efficient Information Technology environment that complies to laws and regulations (domestic and international, as needed) and enhances the company reputation thereby improving employee morale and supporting expanded sales. Page: 4

5 SCOPE OF SERVICES Migration Pathway Personnel The Conversion Specialist will be responsible for providing insight, planning, and execution of conversion activities for management systems. The conversion specialist will be responsible for: Establishing management group and reporting schedule. Creating Risk Assessment to identify compliance and security guidelines. Develop Target Environment profile. Identify applications and data to be migrated. Review Service Level Agreements for applications being migrated and insure Service Level Reporting is adequate. Define IT Security, Encryption, Real-Time / Incremental backups, and failover requirements. Incorporate Enterprise Resiliency and Corporate Certification within migration pathway. Create application migration project plan with identified resources, timeframe, and costs. Determine use of Cloud Computing (internal / external) and define backup and recovery requirements. Identify automated tools needed to support identification, migration, and tuning process like ADDM, Sharkwire / Opnet, CiRBA, Double-Talk, AIX, Tivoli and any other identified automated tools. Define migration path from selection through verification, package creation, and migration. Implement Migration Factory and other functional areas needed to perform migration duties. Perform Bench Marking of original system and migrated system and report on results. MANDATORY SKILLS/EXPERIENCE: Demonstrated depth of knowledge migrating applications. Demonstrated experience migrating / converting multiple and multi-platform legacy systems into a single system. Experience in the development of conversion cleanup reporting for use by subordinate staff during data purification. Demonstrated success managing large-scale conversion projects. Direct management of analysts and programmers coding conversion routines. Experience in required applications and technical requirements. Project Management experience. Page: 5

6 Example Migration Pathway and Goals Applications are identified, evaluated, rated, scheduled, and moved from originating site to target site Migration Path Originating Site Applications Tier 1 Tier n Applications Migration Schedule Movement Target Site Site 1 Site 2 Site 3 Site 4 Site 5 Decommission Originating Site Rate Applications for Movement by Tier / Group RTO Support Artifacts Infrastructure Needs Resource Needs Gap & Exceptions Obstacles Mitigate / Mediate Validate Ability to Move Validate Target Site Ability to Accept / Support Y N Complete? Movement Testing Quality Assurance Production Acceptance Production Vital Records Access Controls Recovery Planning Acceptance Turnover DC East DC West Page: 6

7 Migration Work Cycle / Flow Start Define Target Environment Location(s) Infrastructure Equipment Systems and Applications Perform Risk Assessment Identify Staff & Functions Suppliers and Vendors Clients Establish Migration Process Define Management and Teams Define Functional Responsibilities Define Migration Life Cycle Assign Functions Establish Reporting Cycle Obtain Tools and Train Staff Define Tool Requirements Create Migration Project Plan A Page: 7

8 Migration Work Cycle / Flow continued A Create Migration Groups & Functions Define Migration Application Groups Define Tools & Components in Migration Groups Define Migration Move Phases & Timeframes Log Migration Groups and Schedule Submit Groups to Migration Factory Benchmark Application Groups prior to move Initiate Migration Process Copy Migration Groups via Double-Take Verify Successful Migration Benchmark Migration Application Groups Report Results of Migration Phase Improvement? Compare Benchmark Results B Repeat process for all applications Page: 8

9 Asset Management Disciplines Start Dispose of Surplus equipment after Migration to Target Data Center(s) to reap profit from sales, return of equipment storage space, and personnel. Disposition = A Can be sorted by: Equipment Type, Disposition, Date, or Location Pick-Up List Equip. Type: Disp: Location: PC A Bldg 3, Rm 203 PC R Bldg 1, Rm 405 PC T Bldg 2, Rm 501 Acquire Equipment Purchase Order Install Equipment Add to Master Inventory Master Inventory Equipment is being Actively used Disposition = R N, Exceptions List Generated Re-deploy Equipment Work Order Pick-Up Inventory Compare to Master Inventory Y Warehouse Inventory Equipment is moved to new location Disposition = T Perform Services Service Order Terminate Equipment Work Order Service Order Equipment is Sold or Disposed of Ready-to-Sell Inventory Purchase Order Marketing & Sales Release Form Finance Form End Archive Page: 9

10 Updating the Standards and Procedures Manual Standards And Procedures Manual Status = R Equipment Status = D Equipment Donation Status = T Equipment Termination Procedures Update manual to Include new procedures for equipment Redeployment, Donation, and Termination in accordance with Legal, Environmental, Business, and Regulatory Requirements. Train Staff on new procedures and provide Maintenance and Support Services going forward. Redeployment Procedures Log & schedule, Pick-up, Data Wipe, Reconfigure, Package, Store, Deliver, Document, Notify, Track, History. Procedures Log & schedule, Pick-up, Data Wipe, Reconfigure, Certify, Package, Store, Donate, Document, Notify, Track, History. Log & schedule, Pick-up, Data Wipe, Reconfigure, Certify, Package, Store, Sell, Client Pick-up, Financials, Document, Notify, Track, History. Page: 10

11 Business Continuity Management Disciplines and Integration Contingency Recovery Disciplines Disaster Recovery Information Technology Protection Critical Jobs; Data Sensitivity and Access Controls; Vital Records Management; Vaulting and Data Recovery; Recovery Time Objectives; Recovery Point Objectives; and Mainframe, Mid-Range, and Servers. Contingency Planning Risk Management Risk Management Exposures (Gaps and Exceptions); Insurance; Legal / Regulatory Requirements; Cost Justification; and Vendor Agreements. Charter: Eliminate Business Interruptions; Ensure Continuity of Business; Minimize Financial Impact; and Adhere to Legal / Regulatory Requirements Business Recovery Corporate Asset Protection Inventory Control Asset Management Configuration Management Business Continuity; and Office Recovery. These four Contingency Planning Disciplines allow for logical work separation and better controls Establishing interfaces with key departments will allow for the inclusion of corporate-wide recovery procedures (Security, Salvage, and Restoration, etc.) in department specific Recovery Plans Executive Management Information Technology Contingency Planning affects every part of the organization and is separated into logical work areas along lines of responsibility. Facilities Personnel Contingency Recovery Planning Company Operations Auditing General Services Public Relations Finance Page: 11

12 Systems Management Organization Systems Management and Controls (SMC) Data Processing Environment Service Level Management Asset & Inventory Management Application Development (SDLC) Production Acceptance Contingency Management Change Management Configuration Management Application Maintenance Production Operations EDP Security Management Problem Management Capacity Management Application Testing Network Management Vital Records Management Incident Management Performance Management Quality Assurance Business Recovery Risk Management Disaster Management Page: 12

13 Systems Development Life Cycle (SDLC), Components and flow Development Testing Quality Assurance Production Acceptance End-User Request for New Product Or Service Unit and System Testing Naming, Documents, and Placement Security, Vital Records, Back-up, Recovery, Audit. On-Line Data Files BKUP On-Line Data Files End-User Defines: Business Purpose, Business Data, Ownership, Sensitivity, Criticality, Usage, Restrictions, RTO and RPO, Back-Up, and Recovery. BKUP New End-User Location Company or Client Site Update Recovery Enhance And Repair Maintenance Business Recovery Facility Version And Release Control Change Management Disaster Recovery Facility Vendor or Company Site Real-Time Security, Vital Records, Back-up, Recovery, Audit. On-Line Data Files Periodic / Incremental Production Off-Site Vault Vendor or company Site Page: 13 BKUP

14 Systems Management Controls and Workflow Service Level Reporting, Capacity Management, Performance Management, Problem Management, Inventory Management, Configuration Management. Development Testing Quality Assurance Production Acceptance Production Batch and On-Line Management Product or Service, Service Level Management, Project Life Cycle, Work Order, Purchase Order(s), Documentation. Walk Thru s, Unit Testing, System Testing, Regression, Scenarios, Scripts, Recovery Tests, Benchmarks, Post Mortem. Test Validation, Components, Naming, Placement, Functionality, Process. Batch / On-Line, Security / Encryption, Operations, Recovery, EDP Audit. Vital Records Maintenance Service Level Management, Project Life Cycle. Change Management Systems Development Life Cycle, Component & Release Management, Standards & Procedures, User Guides & Vendor Manuals, Training (CBT & Classroom), etc... Disaster Recovery Off-Site Vault Disaster Recovery Facility A Forms Management & Control System, used to originate work requests and track work until completed, will facilitate optimum staff productivity and efficiency. Mainframe and Office Recovery Page: 14

15 Quality Assurance and PLC Checkpoints Create Service Request Return to Submitter Interfaces Between Applications, QA, and Production Groups. Error Loop Perform Technical Assessment QA GROUP Perform Business Assessment APPLICATIONS GROUP CP # 1 Perform Requested Work No Checkpoints are used to review progress and make Go / N-Go decisions, update process, and better document. Application Group Testing Successful TESTING and QA Turnover Package Components: Service Form and results Assessments, Change & Release Notes, Application Group Testing Results, Test Scenarios & Scripts, Messages & Codes, and Recoveries, Data for Regression and Normal Testing, Documentation. Yes Create QA Turnover Package Perform Post- Mortem Perform Requested Work QA Review Meeting Schedule Request QA Review And Accept Error Loop No Successful CP # 3 Yes Perform User Acceptance Testing Create Production Control Turnover Package CP # 2 Submit to Production Control PRODUCTION CONTROL Turnover Package Components: Explanation and Narrative, Files to be released, Predecessor Scheduling, Special Instructions, Risk Analysis, Authorizations. Page: 15

16 SDLC Documentation Requirements and Forms Automation New Product / Service Development Request Form Life Cycle Documents are Linked to from Date Field Development Request Form Phase: Date User Information Business Justification Technical Justification Build or Buy Development (Build / Modify) Test: Unit Testing System Testing Regression Testing Documentation Link to Documents Documentation Development: Development Request Form Number Business Need Application Overview Audience (Functions and Job Descriptions) Business / Technical Review Data Cost Justification Build or Buy Decision Interfaces (Predecessor / Successor) Request Approval Testing: Data Sensitivity & Access Controls IT Security Management System Encryption Vital Records Management Data Synchronization Backup and Recovery Vaulting (Local / Remote) Disaster Recovery Business Recovery Quality Assurance Production Acceptance Production Support (Problem / Change) Maintenance (Fix, Enhancement) Documentation Recovery Awareness and Training Documentation Documentation Quality Assurance: Application Owner Documentation & Training Application Support Personnel End User Coordinators Vendors and Suppliers Recovery Coordinators Testing Results Production Acceptance Application Setup Input / Process / Output Messages and Codes Circumventions and Recovery Recovery Site Information Travel Instructions Page: 16

17 Information Accounting and Charge-Back System Concept By utilizing Work Order (WO) and Purchase Order (PO) concepts, it is possible to track and bill clients for their use of Information Technology services associated with development and maintenance services. This concept is presented below: User Name: User Division: User Identifier Work Order #: Date: For: PO for: Development Cost: $ PO for: Testing Cost: $ PO for: Quality Assurance Cost: $ PO for: Production Acceptance Costs $ PO for: Production (on-going) Cost: $ PO for: Vital Records Management Cost: $ PO for: Asset Management (Acquisition, Redeployment, Termination) Cost: $ PO for: Inventory and Configuration Management Cost: $ PO for: Information and Security Management Cost: $ PO for: Workplace Violence Prevention Cost: $ PO for: Recovery Management Cost: $ PO for: Documentation and Training Cost: $ PO for: Support and Problem Management Cost: $ PO for: Change Management Cost: $ PO for: Version and Release Management Cost: $ Total Cost: $ Bill can be generated via Forms Management, Time Accounting, or Flat Cost for Services. This system can be used to predict costs for future projects and help control expenses and personnel time management. 8/10/2013 Thomas Bronack - Application Migration Guideline Document 17

18 Intel Builds Dell x86 Chips for their Servers Target Environment Dell x86 Servers IBM AIX P7 ( Watson ) Systems using AIX VMware vsphere 5 and AIX Tivoli 1 million I/O per Sec. Double-Talk Remote Storage Local Storage Cisco Network Equipment for remote locations NetApp NAS to support Remote and Cloud Storage EMC SAN, supporting 2 channels, AIX Storage Array, up to 2 TeraBytes of Local storage VMware vsphere 5 Software Supports : vshield for Cloud Computing - security, control, and compliance. vcenter Site Recovery Manager 5. vcloud Director 5 model and activate recovery and failover. Page: 18

19 Logical Example of Enterprise Target Environment Overview of the Enterprise Information Technology Environment Physically Transported Using Tape Only Encryption Customers; Credit Bureaus; Feed-Files; and, Other Locations. Remote Tape / Data Vault Electronic Vaulting; Incremental Vaulting; and, Electronic transmission to Disaster Recovery Site Disaster Recovery Site Encrypting Data-In- Movement will protect data being transmitted to remote sites Remote Locations Electronic Transmission Local Tape / Data Vault Local Sites Open Network With Multiple Access Points Electronic Transmission Encryption of Data at Rest to Provide Total Protection Local Tape / Data Vault Local Sites Production Site #1 Cloud Computing Company Data Production Site #2 End User Work Order to create a new Product or Service Systems Development Life Cycle (SDLC) New Applications Development Testing and Quality Assurance Send Approved Applications To Production Acceptance Maintenance Problem Resolution And Enhancements Development And Maintenance Environments Page: 19

20 Fully Integrated Recovery Operations and Disciplines (End Goal) Private Sector Preparedness Act (Domestic Standard) CERT Resiliency Engineering Framework And COSO ISO22313 and ISO22318 (International Standard) National Fire Prevention Association 1600 Standard ISO27000 ISMS Security Standard Contingency Command Center (CCC) Corporate Certification Information Security Management System (ISMS) based on ISO27000 Incident Command Center (IC) Workplace Violence Prevention Emergency Operations Center (EOC) Command Centers Help Desk (HD) Operations Command Center (OCC) Lines of Business Emergency Response Management Business Continuity Management Business Integration Network Command Center (NCC) Locations, Employees, Infrastructure, Equipment, Systems, Applications, Supplies, Customers. State and Local Government., First Responders (Fire, Police, & EMT), Department of Homeland Security (DHS), Office of Emergency Management (OEM), Local Community. Risk Management, Disaster Recovery, Business Continuity, Crisis Management, Emergency Management, Workplace Violence Prevention, Audit and HR. Service Level Agreements & Reporting, Systems Development Life Cycle (SDLC), COSO, CobIT, ITIL, and FFEIC, ISO Guidelines, Six Sigma or Equivalent for Performance and Workflow Management Page: 20

21 Existing Post Office Mail Pick-up and Delivery System An IT Communications Analogy Sender Mail Pick-Up Sort Route Sort Recipient 1. Letter has Address of Recipient and Return Address of Sender. 2. Sender drops letter into Mail Box. 3. Post Office picks letter up from Mail Box and Sorts it by Recipient Address, then routes letter via best method or priority paid for. Deliver 4. Letter is resorted at Recipient Post Office and placed into Postman s Route Bag. 5. Postman delivers letter to recipient. 6. Letter is Returned to Sender if address is incorrect or refused by Recipient. 7. This example is used as the foundation for the Internet and the Internet Protocol (IP) being used. 8. Internet is currently transitioning from IPv4 (Internet of Things) to IPv6 (Internet of Everything) because IPv4 is running out of addresses (2>32 = 4.3 Billion Addresses, IPv6 2>128 = Unlimited Addresses). This will support more addresses than there are atoms on earth, so you can expect machines of all types to have IP Addresses. 8/10/2013 Thomas Bronack - Application Migration Guideline Document 21

22 Internet Protocol (IP) Delivery System (Local / Remote) An IT Communications Overview Sender posts / receives data from Internet via 7 Level Internet Service Communications method. Logical Layer Internet Protocol (IP) provides a sending and receiving address. IPv4 has 4.3 Billion addresses (IOT), which are almost gone, while IPv6 has unlimited Addresses (IOE). Sender Mail Pick-Up Sort Route Sort Deliver From PC to Application Layer (1) Physical Layer From Application Layer (1) through Presentation Layer (2), Session Layer (3), and Transportation Layer (4) for delivery to receiving site. Process is repeated until message has been successfully sent and received. This is a Handshaking operation where Data Packets are sent to receiving site and acknowledged as successfully received (ACK) or not (NAK). Failures are retransmitted until received successfully or an error notification is posted (Layer 5-7). Recipient 8/10/2013 Thomas Bronack - Application Migration Guideline Document 22

23 Problem Management and Circumvention Techniques Problem Identification and Response process Page: 23

24 VMware vsphere 5 platform and supporting components. VMware vsphere 5 Functions: VMware vsphere 5 VMware vcenter Site Recovery Manager 5 VMware vcloud Director 5 Together these tools help business: Deploy business critical applications with confidence, Respond to the needs of the business with Cloud agility, and Move to Cloud Computing with confidence. VMware vsphere 5 Features: Utilizes x86 technology to provide an infrastructureas-a-service architecture. Can support 32 Virtual CPU s with up to 1 Terabyte of memory. Support 1 million I/o per second. Provides Intelligent Policy Management by allowing a set-it and forget-it approach to managing data center resources, including server deployment and storage management through user defined profile. Profile-Driven Storage Management saves personnel administrative time. Comprehensive Cloud Infrastructure Suite, includes: vshield 5 addresses the top enterprise concerns about Cloud Computing security, control, and compliance the vshield product family overcomes the limits of traditional security solutions by delivering an adaptive, software-based security model designed for virtual and cloud environments. vshield 5 will include new Data Security capabilities that will enable IT to quickly identify risk exposures resulting from unprotected sensitive data, isolated applications with different levels of trust and migrate security policies as data and applications move between different virtual systems and apply the same policies in public clouds. vcenter Site Recovery Manager 5 Extending this proven disaster recovery solution, vcenter Site Recovery Manager 5 will introduce built-in VMware vsphere replication capabilities that will allow customers to double the number of protected applications for the same cost while supporting heterogeneous storage configurations in the primary and backup sites. New automated failback and planning migration capabilities will allow customers to orchestrate migrations for disaster avoidance and to support planned maintenance activities and data center consolidations. vcloud Director 5 Enabling a self-service model for provisioning infrastructure services across internal and external sources, VMware vcloud Director 5 will enable IT to dramatically reduce the time required to provision new servers. New Linked Clone capabilities will reduce provisioning time to as few as 5 seconds, while also reducing storage costs by as much as 60 percent, all while managing resources from a single pane of glass. Page: 24

25 Discover: BMC Atrium Discovery and Dependency Mapping (ADDM) Discover through Integrate phases Build a complete topology of your applications, software, host infrastructure and network devices and updates the profile as often as you need. Keep pace with changes in dynamic virtual environments from VMware, Sun, Microsoft, HP, and Citrix. Operate agent-free across Windows, Linux, Unix and Netware environments, using standard management protocols, such as SSH, WMI, and SNMP. Deep discovery of J2E applications and data bases (Tables, License options, etc.). Analyze: Automatically group servers that work closely together, based on an analysis of the communications between them. Highlight high-risk servers that touch a large portion of the estate. Exclude hosts from automatic grouping as needed. Manual Grouping: Identify groups of hosts to help manage them through a project. Refine automatic groups based on non-discoverable head-knowledge. Exclude sets of servers from visualization such as super-connected servers with hundreds of dependencies. Application Dependency Mapping: Automatically identify IT components and configurations, and interpret raw, discovered data from individual software processes to large-scale, distributed business applications. Use pre-populated patterns to recognize more than 400 infrastructure software products (with more added monthly). Automatically build visualizations that show configuration dependencies between switches, routers, virtual and physical hosts, software, business applications, and other business entities. Page: 25

26 BMC Atrium Discovery and Dependency Mapping Visualize and Integrate Dashboard & Reports: In seconds, create tabular reports and charts that provide answers to critical questions. Leverage pre-populated reports or create your own using the Search Engine Query Language. Organize your favorite charts into at-a-glance dashboards that display the metrics that matter most to you. Search: Perform fast, free text search of the entire data store and get the most relevant results in seconds. Narrow your searches to specific object types and use Search Query Language. Export search results in XML and CSV formats to facilitate information sharing. Host Profiles: View essential details for each host, including and analysis of the host s network traffic in an accessible, easy-to-use format. Create reports as pdf documents. , print, discuss, and annotate, as needed. Integrate Dynamic CMDB: Provides seamless flow of the vital accurate, up to date data needed to underpin BSM initiatives and processes. Continuous CMDB synchronization allows real time up date of the CMDB as Cis are discovered. Filtering allows you to control the Cis types that are synchronized with the CMDB. Page: 26

27 CiRBA Data Center Intelligence CiRBA Overview CiRBA Data Center Intelligence (DCI) is predictive analytics software that powers a revolutionary console for policy-based control of virtual and cloud infrastructure. The CiRBA Control Console CiRBA's Control Console gives you unprecedented control over the efficiency and risk of virtual and cloud infrastructure by optimizing resource allocations and workload placements. This revolutionary console shows you in a single glance which resources need attention and also provides the explicit actions required for optimization. Imagine knowing that you have the perfect amount of infrastructure to satisfy SLA and policy requirements, without having too much. And that your workloads are optimally placed and configured. This is the power of CiRBA Data Center Intelligence (DCI). CiRBA's Control Console enables you to: 1. Visualize - In a single glance, see which resources are appropriately placed, provisioned, and configured and which are at risk. 2. Control - Precise actions are derived from policies and operational data to provide IT with unprecedented control over virtual and cloud infrastructure. 3. Automate - Integrate DCI-Control with existing management systems to safely automate actions that improve efficiency and reduce risk. Page: 27

28 Wireshark Network Analyzer Wireshark is the world's foremost network protocol analyzer. It lets you capture and interactively browse the traffic running on a computer network. It is the de facto (and often de jure) standard across many industries and educational institutions. Wireshark development thrives thanks to the contributions of networking experts across the globe. It is the continuation of a project that started in (see for in-depth information and free download). Wireshark features include: Deep inspection of hundreds of protocols, with more being added all the time Live capture and offline analysis Standard three-pane packet browser Multi-platform: Runs on Windows, Linux, OS X, Solaris, FreeBSD, NetBSD, and many others Captured network data can be browsed via a GUI, or via the TTY-mode TShark utility The most powerful display filters in the industry Rich VoIP analysis Read/write many different capture file formats: tcpdump (libpcap), Pcap NG, Catapult DCT2000, Cisco Secure IDS iplog, Microsoft Network Monitor, Network General Sniffer (compressed and uncompressed), Sniffer Pro, and NetXray, Network Instruments Observer, NetScreen snoop, Novell LANalyzer, RADCOM WAN/LAN Analyzer, Shomiti/Finisar Surveyor, Tektronix K12xx, Visual Networks Visual UpTime, WildPackets EtherPeek/TokenPeek/AiroPeek, and many others Capture files compressed with gzip can be decompressed on the fly Live data can be read from Ethernet, IEEE , PPP/HDLC, ATM, Bluetooth, USB, Token Ring, Frame Relay, FDDI, and others (depending on your platform) Decryption support for many protocols, including IPsec, ISAKMP, Kerberos, SNMPv3, SSL/TLS, WEP, and WPA/WPA2 Coloring rules can be applied to the packet list for quick, intuitive analysis Output can be exported to XML, PostScript, CSV, or plain text Wireshark enables capturing and playback of transactions and network activity to benchmark / test migrated applications. Wireshark can be used to test Business Recovery Applications at the remote site to insure they work properly and within Service Level Agreement guidelines. Wireshark is a free product that can be downloaded and activated within minutes. It is an Open-Source product that can be tailored to the specific needs of your organization. Page: 28