Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight

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1 White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Splunk Inc. 250 Brannan Street San Francisco, CA

2 The Challenges of Increased Security Scope Over the last decade, many organizations have invested in Security Information and Event Management (SIEM) systems to automatically identify and manage security events. These security events are expressed as correlation rules implemented on the SIEM. The primary goal of these rules was to automate the correlation of security log data coming from many sources in the enterprise relieving the analyst of manually activity. The security team s primary task was to protect networks and computers. Now it s all about protecting the data. Security events can start anywhere and it s become impossible to predict what data sources will be relevant when analyzing possible threats. It s no longer enough to apply correlation rules just across traditional security data. Data generated by custom and off-the-shelf applications might not be collected or viewed as part of a security event. Responding to data from traditional security sources without being able to view its affect on an application is like seeing an auto accident on the side of the road and having no visibility into the health of the occupants. This lack of visibility also affects the response to incident: Do I send a tow truck, an ambulance or both. To truly mitigate business risk, traditional security data and application data must be viewed together and on the same timeline. Also, attackers have become better at flying under the radar hiding from deployed security products and making it difficult for machines to distinguish the security relevant events from other machine-generated data that otherwise might have been considered noise. For those security teams focused on data protection and rootcause analysis, all machine-generated data has security relevance. Security professionals are caught in a data deluge and are looking for new tools to organize all the data and find relevant but less obvious relationships in in this data. Recent prominent security events have illustrated that often only human beings can pick out the patterns necessary to spot sophisticated attacks. For example, the advanced persistent threat (APT) that targeted Google in December 2009 could not have been detected by a SIEM ingesting anti-virus, IPS, web proxy, and firewall data. The persistence in APT intrusions is manifested in two ways: maintaining [an undetected] presence on your network, and repeatedly attempting to gain entry to areas where presence is not established. 1 SIEM Challenges The SIEM approach to data deluge is to automate the decision-making process and reduce the amount of data the analyst needs to review. SIEM complexity can make this difficult and costly to get right. As SIEMs have bulked up with features, complex SIEM deployments are taking longer to tune. Industry analysts report speaking with customers for whom, a year of tuning was required. 2 Traditional methods of correlating security data that involve data reduction or removing the noise are no longer effective. There are several challenges for proper deployment and implementation of a SIEM: Scalability -- SIEMs are expensive to scale and often reach architectural scalability limits relative to the volume of data an organization needs to collect and process. Some SIEM deployments require a database administrator (DBA) for continuous maintenance and performance optimization. 1 Mike Cloppert 2 Andrew Hay, 451 Group, Interview, August 2010 White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 1 of 12

3 Data collection and structure -- Unstructured data is a constant challenge. SIEMs are dependent on custom parsers or connectors to normalize data at collection time into a fixed schema. Application logs (custom and off-the-shelf) consist of unstructured data, do not follow a standard format and are subject to frequent change. To add support for a new data source some SIEM vendors require a professional services engagement while some challenge the user to create their own parsers. Both add cost and take time to create. Implementation and tuning Most SIEMs only support a go-forward view of security data. Once the rules engine has processed an event there is no going back. If you get a correlation rule wrong, you can t re-analyze the data already processed and replay the analysis. Getting it the next time isn t a good response to the CIO or CSO. Creating new correlation rules and tuning for false-positive reduction often requires a professional services engagement and on-going expenses. Trending and analytics SIEMs don't adequately support long-term metrics nor are they flexible enough to adjust to changing conditions. Historical search, long-term trending and analytics are increasingly important for a risk-based approach to security and compliance. The SIEM rule-based approach Humans tend to ignore subtle signs or signals that don t fit into or support a pre-existing model. Simply put, when a rule-based security event is presented to the security analyst, it s reasonable to expect the analyst to have a tendency to limit their investigation to the data sources the SIEM used for correlation and not other data in the same time window. Canned reports can be useful, and may look great initially, but relying on a canned report to understand the end-to-end implications of a security event from the edge router to the application simply doesn t work. Why Splunk Splunk allows the user to quickly work with any collected time-stamped ASCII data without filtering or reduction. Events are written to a flat file data store using a real-time indexing algorithm invented for collection of any machine-generated data. Users create queries in a natural search language combined with a rich layer of analytical commands. This approach supports metrics tracking, which can be used to create visualizations, alerts and dashboards that support real-time data capture and display. Splunk s key benefits are: White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 2 of 12

4 Broader focus on data beyond traditional security logs: Splunk can collect data in any format without requiring parsers or connectors. Splunk can be used to access all machine-generated data including custom application logs and other non-traditional data sources including registry changes, performance metrics, process tables,file system changes, etc. Splunk is very adept at handling unstructured data sources, providing strong reporting and statistical analysis, whereas many other solutions require that unstructured data be normalized before any reporting or analysis can begin. 13 Scale beyond what is achievable with a SIEM: Splunk was the industry s first product to use a MapReduce implementation (the paradigm Google pioneered for parallel computing) for reporting across a cluster of machines from one place, in real-time. Splunk avoids the step of parsing events into a normalized collection schema, it doesn t require a dedicated collection infrastructure and can index terabytes of data per day. Using Splunk s ability to scale, a user can create a historical state engine by writing specific events from different data sources to an internal CSV file also monitored by Splunk. The user can decide if or when the CSV should be aged out in a rolling time window. Once the right items appear in the CSV Splunk can send a security notification to the right individuals. Reduced time to investigate: After the traditional SIEM creates an alert, then what? With Splunk and access to all machine-generated data, security analysts can follow an investigation through the organization s machinegenerated data wherever it leads, without jumping to other tools. Splunk can help tell the difference between a misconfigured host behaving badly and a real security threat. By breaking down silos between teams and reducing forensic investigations to minutes instead of hours or days, Splunk lowers incident response cost, but also lowers risk as attack windows are shortened. Support for a pattern-based security strategy: In 2009 Gartner began a new research theme on "Pattern-based Strategy." This research is applicable for all business activities including security. The strategy consists of three parts: Seek activity and access patterns that contain the weak signals of a potential threat Model implement analytics and assessment to determine which patterns present greater risk to the organization by qualifying and quantifying the impact Adapt action to protect users, accounts, data and infrastructure from the threat that was discovered and assessed in the previous phases Splunk supports this new strategy by facilitating patterns as automated search queries. Users can seek and discover patterns of activity in log data that can uncover risks to the business. Using Splunk s analytical commands, users can model those risk patterns in Splunk and adapt them to mitigate new risks over time. A pattern-based strategy is the complement to the rules-based state machine technology offered by a SIEM. Unparalleled analytical capabilities: Splunk allows the user to quickly discover new relationships in the data and provides over 80 search commands to manipulate and discover meaning in data. These commands range from statistical operations like k-means to session-analysis operations like transaction. The user can immediately ask any question of the data without having to plan ahead during data-ingest or having to tune a back-end schema. Result previews are generated instantly so the analyst can get insight without waiting for the query to fully complete. The same query language that applies to historical data be run in real time. 3 White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 3 of 12

5 The Solution Integrating Splunk with a SIEM lets you leverage all your machine-generated data for broader views across possible attack vectors. Splunk can send a subset of either raw data or search-correlated events to the SIEM for further correlation. These events can contain data that might otherwise go uncollected without custom parsers. Specifically with ArcSight, a longtime SIEM leader, Splunk can now provide a real-time data stream converted to Common Event Format (CEF) an open event standard supported by ArcSight ESM. A Splunk+ArcSight solution offers the user the ability to create saved searches that look for patterns and relationships across terabytes of structured and unstructured data thus eliminating the need for a separate log collection appliance. When a relationship is found, the search can be saved as an event and sent to the SIEM taking advantage of legacy workflows already in place. Splunk Feeding ArcSight ESM In the illustration below, logs are sent to Splunk, which provides log term trending for metrics with the ability to drill into the log data. Splunk also presents a real-time data stream to ArcSight in CEF format. These events in the stream are correlated, and, as needed help desk tickets are created and alerts are sent to security analysts for review. The help desk and security teams have access to log data for troubleshooting and analysis. Possible Splunk ArcSight Integration Supporting Legacy Workflows Splunk can also collect data from a variety of other data sources such as content aware DLP, database monitoring tools and other access management tools and forward events to the SIEM to create a view of possible fraud activities in the enterprise Pattern Discovery With Security Monitoring and Fraud, Detection Technologies, Mark Nicolett, Gartner Research, September 2, 2009 White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 4 of 12

6 ArcSight ESM Feeding Splunk While Splunk is capable of forwarding a real time CEF feed to ArcSight ESM, it should be noted that there are current Splunk customers that forward ArcSight ESM data to Splunk. Customers have found that Logger was not able to provide a review of historical data over a long enough period of time. ArcSight ESM can be set up to extract certain fields from its database to a CSV file as a scheduled task. Splunk in turn can read the CSV and store the information for forensics use cases and has the scalability to search over a much longer time. There are also customers that see the value of archiving ArcSight ESM alerts in Splunk. The combination of scalability and the flexibility of Splunk s command language make it easier to perform ad-hoc searches for analysis of zero-day attacks and discovering attack vectors for Advanced Persistent Threats. The diagrams below illustrate an active integration between Splunk and ArcSight with Splunk acting as a drop-in replacement for ArcSight Logger. Figure 1 - Security Events Forwarded by Splunk White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 5 of 12

7 Figure 2 - Selecting Splunk to Review System Data Figure 3 Links from ArcSight to Splunk Search Window for Root Cause Analysis White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 6 of 12

8 ArcSight Components Overview This section undertakes a brief review of ArcSight components that will be important in later sections. ArcSight is typical of a SIEM that has a log collection component (Logger) to store-and-forward data to a correlation engine. Other vendors have similar architectures with different names for each component. CEF Common Event Format is used as the standard normalization format for the ArcSight platform. It is also promoted as an open log standard. The basic format is: CEF:Version Device Vendor DeviceProduct Device Version SignatureID Name Severity Extension The Extension section contains the bulk of the application specific message. Some of the extension fields are standardized, such as user and src, while others can be custom and are assigned names such as cs1, cs1label, cn1, cn1label where cs stands for custom string and cn stands for custom number. Connectors Connectors are responsible for collecting and normalizing events into CEF and for sending these normalized events to ArcSight components up the line. Connectors can also perform event filtering, event message caching and network bandwidth throttling. There are many versions of connectors for different event formats (approximately 275). For unsupported formats, users can program a FlexConnector, which requires a developer license and can be a lengthy project, particularly for multi-line application logs. For the purposes of this paper, we highlight the CEF connector, which is used for events natively in CEF, and the syslog connector, which is used for CEF events that are transmitted in the body of a syslog message. Logger This is ArcSight s event collection and reporting component, available as an appliance. It can receive normalized data from connectors or raw data from syslog or a file. Depending on whether the data is structured or unstructured, Logger stores events in either a back-end database or indexes them with a modified search engine based on the open-source Lucene project. Reporting is not possible on unstructured data, and reporting across appliances is also not possible. Logger supports alerting but is limited to a total of five alerts. ESM Enterprise Security Manager is the flagship SIEM component. It receives CEF formatted data, performs event correlation and alerting to allow analysts to manage incident response workflow and also provides some reporting capabilities. ESM receives normalized events and determines which are relevant, employing algorithmic techniques such as Bayesian logic to quantify uncertainty and decision trees (known as correlation rules ) to ultimately accept or ignore data. Events that correlate are retained in a database, prioritized, and displayed on a console; events that don t correlate are discarded. Tuning can minimize but not eliminate false positives, and security analysts must manage events using the workflow capabilities of the ESM console. Getting Data into Splunk We start the discussion at the data collection layer. If an existing ArcSight collection infrastructure is in place, Splunk can integrate by receiving raw syslog or CEF normalized events from any ArcSight Connector. For data not currently collected, and even for data that is currently collected with other tools, using Splunk offers several unique capabilities: Splunk always maintains events in original form, both in-transit and on disk. Multi-line events such as Windows Event Logs and Java stack traces are not converted to single-line messages during transport. Events are written to flat files on disk, not inserted into a database or locked in any proprietary format. White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 7 of 12

9 Out-of-the-box support for any and all formats, with no marginal cost for new data types. No parsers to buy or update as data formats change. No per-source licensing model. Limited complexity with a single-tier architecture. There is no need to deploy and maintain a specialized normalization tier, i.e., ArcSight connectors, between the systems generating the data and Splunk. Events only need to be transported to a Splunk indexer, where reporting is supported even for unstructured data. Splunk offers a way to get at any data being generated by any machine. To get data, Splunk offers the following input capabilities: a) listen for TCP and/or UDP data streams over the network; b) tail local log files or directories; c) index the entire contents of configuration files; d) monitor the local disk for creation, deletion and modification of files; and e) gather performance metrics from system utilities. Windows-specific input capabilities allow Splunk to: f) collect WinEventLog and Performance Counters; and g) detect changes to the Registry or Active Directory schema. Finally, Splunk offers h) a scripted input option, which allows the user to specify any program which generates output. Splunk will execute and index the STDOUT. In this way Splunk can be extended to capture binary data such as netflow or snmp traps, or to poll events from a database. Other common examples are to index the output of system utilities like ps, top, vmstat, and netstat. Splunk offers an opportunity for Collector consolidation. In many cases, Splunk can retrieve data without an agent. This works for anything that can be exported using a network protocol like syslog, or retrieved using a programmatic interface like WMI. For all other data, Splunk can be installed in agent mode (as a lightweight forwarder ), on any modern operating system. Forwarders feature all the input options listed above and route data securely and reliably using TCP/SSL. Lightweight forwarders have a footprint of 50MB RAM,1% CPU, and support network throttling. Furthermore, events collected by Splunk can be sent to a third-party solution in any format, allowing one Splunk agent to serve data to multiple tools. The rest of the paper will address how this is accomplished. Streaming Data from Splunk to ArcSight Splunk can stream real-time data to ArcSight in two ways: by forking off raw events at index-time or by forwarding transformed events at search-time. Index-time output is appropriate for data that is natively supported by ArcSight, and events must be routed to the appropriate ArcSight Connector. Splunk forwards raw events in a way that is natively supported by an ArcSight connector. The index-time method is less flexible but simple to setup and maintain. Search-time output offers the maximum flexibility. The full Splunk search language can be used to select the subset of events to be forwarded, with the added ability to configure how an event should be re-formatting before it s released. The two methods can also be combined. For example, Splunk can collect multiple data streams from a Linux server, such as CPU metrics, changes to the passwd file and updates to the audit log then route only syslog events (i.e., the audit log) at index-time, while using search-time routing for a subset of the other events (e.g., processes that are consuming more than 50% of CPU), sending those as CEF. Index-time output To configure index-time output, an extra output processor can be inserted into the index-time pipeline (the pipeline handles events from when Splunk receives them to when they are written to disk). Two output processors are available: syslog and tcpout. The tcpout processor sends completely raw events over tcp; it is the same White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 8 of 12

10 processor that a lightweight forwarder uses when sending data to a Splunk indexer. The syslog processor adds a RFC 5424 compliant header to events before it sends them over TCP or UDP. The following example configures a syslog and tcpout processor, and routes all events to both. Note that comments must be removed to constitute a valid config. To insert a processor, the user must modify outputs.conf in the correct location, as described here: For other examples, including an example of conditionally routing subsets of data to different places, see: [syslog] defaultgroup=syslog_receiver indexandforward=true type=udp syslogsourcetype=syslog added #initiates the syslog output processor #specifies the target group name where all events will be sent #forks events so a copy is indexed as well as forwarded #specifies whether to send syslog over tcp or udp #specify if a sourcetype is already in syslog, so extra headers don t get [tcpout] #initiates the tcp output processor. defaultgroup=raw_tcp_receiver #now a copy of events will be sent here as well as to the syslog processor indexandforward=true sendcookeddata=false #leaves the data untouched, otherwise packets will be optimized for Splunk [syslog:syslog_receiver] server=my.ip.or.name:port [tcpout:raw_tcp_receiver] server=my.ip.or.name:port2 #defines the syslog target group referenced above #specify a comma separated list to load-balance among receivers #defines the tcp target group referenced above Search-time output For non-standard formats such as application logs, Splunk can convert data to CEF in real-time and export it to an ArcSight connector with the original logs in their original format available in Splunk for search and analysis. This allows Splunk to cover use cases where the user would be faced with the task of creating their own FlexConnector. The CEF-output framework functions as follows: First, the real-time search API is used to inspect events just before they are indexed. Because the full Splunk search language works here, it is easy to intelligently filter what gets forwarded. Once an event occurs, the framework reformats it into CEF (or other defined format). Splunk search functions such as field extraction and data enrichment via lookups are used to populate the required fields dynamically. Fields extracted to the Splunk Common Information model ( ninformationmodel) are automatically translated to standard CEF fields. Lookups are needed to enrich events with the necessary CEF meta-information, like Device Vendor and Product. For more help formatting events as CEF, please consult the framework documentation. Finally, the event is sent to an ArcSight connector. The most common method is to send the message as syslog, but Splunk can also write the event to a local file for a software-based connector to read. White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 9 of 12

11 For example, this is the CEF definition for DHCP events: CEF:0 Microsoft DHCP Server {EventID} {EventName} Unknown cn1={leases expired} cn2={leases deleted} cs4= {MAC Vendor Prefix} cs5={ethernet Vendor} rt={date, Time} src={address} shost={hostname} smac={sourcemac} The CEF output framework is invoked like this: splunk cmd./rtoutput.py -t CEF -S CEF.connector.ip P port -I "dhcpd request fields *" The real-time search looks at events matching dhcpd request and asks for extraction on all known fields. All necessary fields in the Extension portion of the message, such as src and smac, must be extracted at search time, and a lookup to a list of Microsoft event IDs must be configured to add the EventId and EventName fields. The flag t is set to CEF, which means the command will output in CEF ( KV is also supported, which will output in keyvalue pairs.) -S and -P specify the CEF connector destination ( -f is supported for output to a file). -l allows for interactive Splunk password prompts. An example result is: Jul 14 11:42:14 localhost CEF:0 Linux Dhcp Server Lease requested 5 smac=001b63cda156 rt= src= cs5=apple computer inc cs4=001b63 A word on scalability of the integration: The speed at which Splunk can stream data can overwhelm a single ArcSight connector. Furthermore, Splunk s real-time search works in distributed mode, so running the search-time output framework from one place will pull events from all Splunk indexers in the distributed environment. To scale the output for ArcSight, either restrict the subset of events Splunk will forward or set up a cluster of connectors that Splunk can load-balance across. Sending Splunk Alerts to ArcSight Splunk search language supports searches that can look for arbitrarily complex patterns in one or more data sources over time. This allows not just for routing specific subsets of data to ESM for further correlation, but for triggering Splunk alerts to be sent to the ESM console. Writing alerts in Splunk does not require a developer license as it does in ESM. Splunk also has different strengths than ESM in the patterns it can apply. For example, Splunk can look for low and slow persistent threats by examining a large time-window of events, something difficult to do with a SIEM in-memory state engine. Splunk also excels at reconstructing a transaction that crosses multiple systems and multiple log files, and at enriching data with external information such as geo-location or asset information. For example, the search below looks over the last day of data for repeat authentication errors outside of a statistical deviation. failed password startdaysago=1 stats count by src_ip eventstats avg(count), stdev(count) where count > 'avg(count)'+'stdev(count)' This search would be saved as a scheduled search, and if any events are found they would trigger a scripted alert that outputs CEF or sends an SNMP trap. The result would be to trigger an alarm on the ESM console. For more documentation and example alert scripts see: White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 10 of 12

12 Other Integration Workflows Finally, many security analysts want a bi-directional integration between the ESM console and the raw data. It is not easy to go from an ESM alert back to raw data in Logger. The analyst must find the alert field that reveals which Logger appliance holds the raw events, then manually log in to that Logger interface and construct a query that returns the events of interest. With additional professional services work can be done to implement a one-click drill down into Splunk, using the query string- driven permalink feature. For example, the link below will open a browser with the query already running, thus making it easy to quickly conduct an incident investigation in Splunk. White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 11 of 12

13 Conclusion: For those ArcSight ESM customers wishing to have a more complete and schema-less real-time log management solution with the ability to customize dashboards with analytics, correlation capabilities, and no limits on alerting, Splunk can act as a Logger replacement while enhancing the user experience with ArcSight ESM. For customers with other SIEM products, Splunk can also stream data to a SIEM as syslog or generic TCP stream. For additional information about the framework for streaming real-time data from Splunk to ArcSight using CEF or other SIEM product, please contact a Splunk sales engineer for more details. For additional information about the framework for streaming real-time data from Splunk to ArcSight using CEF, please contact: Alex Raitz araitz@splunk.com Dan Goldburt dan@splunk.com Get Started Today! Website: Address: 250 Brannan St, San Francisco, CA, USA, info@splunk.com sales@splunk.com Phone: White Paper: Extracting More Value from SIEM Deployments: Integrating Splunk with ArcSight Page 12 of 12

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