Medicare Advantage National Senior Survey 600 Senior Registered Voters in the Medicare Advantage Program February 24-28, 2015

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1 Medicare Advantage National Senior Survey 600 Senior Registered Voters in the Medicare Advantage Program February 24-28, In what year were you born? 1. Before 1950 (CONTINUE TO QUESTION 2) After 1950 (TERMINATE) 0 3. Don't Know/Refused (DO NOT READ - TERMINATE) 0 2. Do you have health insurance coverage at the present time? 1. Yes (CONTINUE TO QUESTION 3) No (TERMINATE) 0 3. Don't Know/Refused (DO NOT READ - TERMINATE) 0 3. Is your health insurance provided to you through traditional Medicare, a Medicare Advantage plan administered by a private health insurance company, or something else? 1. Medicare (TERMINATE) 0 2. Medicare Advantage (CONTINUE) Something else (TERMINATE) 0 4. Other (DO NOT READ TERMINATE) 0 5. Don t Know/Refused (DO NOT READ TERMINATE) 0

2 4. Why did you join Medicare Advantage? (DO NOT READ ANSWER OPTIONS CODE AS FOLLOWS) 1. Benefits are better (vision, dental, etc.) Out of pocket costs 4 3. Cost The program is available in my local area Network of doctors and hospitals 3 6. Prescription drug coverage 3 7. Better patient outcomes/quality of care Part of retirement plan 8 9. General positive Something else (SPECIFY) Don t Know/Refused (DO NOT READ) How satisfied are you with your Medicare Advantage plan? (ROTATE TOP TO BOTTOM, BOTTOM TO TOP) 1. Very satisfied Somewhat satisfied Somewhat not satisfied 3 4. Not satisfied at all 2 5. Don t Know/Refused (DO NOT READ) 3 TOTAL SATISFIED 91 TOTAL NOT SATISFIED 5 6. How important is it for seniors to have the choice of a plan other than traditional Medicare, such as Medicare Advantage plan? (ROTATE TOP TO BOTTOM, BOTTOM TO TOP) 1. Very important Somewhat important Somewhat not important 1 4. Not important at all 1 5. Don t Know/Refused (DO NOT READ) 4

3 TOTAL IMPORTANT 93 TOTAL NOT IMPORTANT 3 On a scale of 1-9 with 1 being poor, 5 neutral and 9 excellent, how would you rate each of the following aspects of your Medicare Advantage plan: (ROTATE Q7-12) MEAN 7. Quality of care Out of pocket costs Value of the program Choice of doctors and providers Prescription drug coverage Access to innovative approaches to health care 7.27 I am going to read a series of benefits to the Medicare Advantage plan. For each, please tell me if your plan includes that benefit, and if you are satisfied or not satisfied with that benefit. (ROTATE Q13-23) 13. Coverage for prescription drugs 1. Included, satisfied Included, not satisfied Not included 6 4. Don t Know/Refused (DO NOT READ) Out of pocket costs 1. Included, satisfied Included, not satisfied Not included Don t Know/Refused (DO NOT READ) Help managing chronic conditions such as high blood pressure, high cholesterol and diabetes 1. Included, satisfied Included, not satisfied 2 3. Not included 4 4. Don t Know/Refused (DO NOT READ) 7

4 16. Vision benefits 1. Included, satisfied Included, not satisfied Not included Don t Know/Refused (DO NOT READ) Hearing benefits 1. Included, satisfied Included, not satisfied 6 3. Not included Don t Know/Refused (DO NOT READ) Dental benefits 1. Included, satisfied Included, not satisfied Not included Don t Know/Refused (DO NOT READ) Primary medical care provided by a licensed doctor or nurse in the home 1. Included, satisfied Included, not satisfied 3 3. Not included Don t Know/Refused (DO NOT READ) 22

5 20. Services to ensure that your health care is coordinated among your doctors and providers 1. Included, satisfied Included, not satisfied 3 3. Not included 6 4. Don t Know/Refused (DO NOT READ) Preventive care such as screenings and immunizations 1. Included, satisfied Included, not satisfied 3 3. Not included 4 4. Don t Know/Refused (DO NOT READ) Choice of doctors and hospitals 1. Included, satisfied Included, not satisfied 4 3. Not included 4 4. Don t Know/Refused (DO NOT READ) Fitness and exercise benefits 1. Included, satisfied Included, not satisfied 3 3. Not included Don t Know/Refused (DO NOT READ) 13

6 I am going to read a series of statements related to Medicare Advantage. For each please tell me if you believe or do not believe the following statements: (ROTATE STATEMENTS Q24-27) 24. Coordinated care programs in Medicare Advantage promote information sharing across doctors and health care providers, which leads to better quality of care, especially for chronic disease. 1. Believe Do not believe Don t Know/Refused (DO NOT READ) Research has shown that patients in Medicare Advantage have fewer hospital readmissions than traditional Medicare patients. 1. Believe Do not believe Don t Know/Refused (DO NOT READ) Medicare Advantage members have lower out of pocket costs and greater savings, compared with what they would have paid in the traditional Medicare program. 1. Believe Do not believe Don t Know/Refused (DO NOT READ) Seniors in Medicare Advantage have better health outcomes than those in traditional Medicare. 1. Believe Do not believe Don t Know/Refused (DO NOT READ) 16

7 28. Do you agree or disagree with this statement: a cut to Medicare Advantage is a cut to Medicare. 1. Agree Disagree Don t Know/Refused (DO NOT READ) Did you switch from traditional Medicare into Medicare Advantage? 1. Yes (GO TO Q30) No (GO TO Q31) Don t Know/Refused (DO NOT READ GO TO Q31) Do you find that the Medicare Advantage program is (ROTATE) better, worse or about the same as traditional Medicare? 1. Better Worse 2 3. About the same Don t Know/Refused (DO NOT READ) 8 RESUME WITH ALL 31. The government pays private health insurance companies to manage Medicare benefits through the Medicare Advantage program. Do you think that the results of this program are worth it or not worth it? 1. Worth it Not worth it Don t Know/Refused (DO NOT READ) 14

8 Now just a few demographic questions for statistical purposes only 32. Generally speaking, do you consider yourself (ROTATE) a Republican, a Democrat, an Independent, or something else? 1. Republican Democrat Independent Other 7 5. Don't Know/Refused (DO NOT READ) If you had to classify yourself, would you say you are (ROTATE) liberal, moderate, or conservative in your political beliefs? 1. Liberal Moderate Conservative Don't Know/Refused (DO NOT READ) What is your current marital status? 1. Single, never married 7 2. Married Separated * 4. Divorced Widowed Don't Know/Refused (DO NOT READ) 5

9 35. What is the annual income of your household before taxes? Is it 1. Less than 15K K-30K K-50K K-75K K-100K 8 6. Over 100K 5 7. Don't Know/Refused (DO NOT READ) What is your race? 1. Hispanic 2 2. African-American Asian 1 4. White Other 2 6. Don't Know/Refused (DO NOT READ) 8 RESUME WITH ALL What type of area do you live in? (TAKEN FROM SAMPLE) 1. Urban Suburban Rural 27 Gender (by observation) 1. Male Female 64

10 Region (TAKEN FROM SAMPLE) 1. Northeast South Midwest Plains/Mountains West Coast 11

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