5054A: Designing a High Availability Messaging Solution Using Microsoft Exchange Server 2007

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1 5054A: Designing a High Availability Messaging Solution Using Microsoft Exchange Server 2007 Course Number: 5054A Course Length: 2 Days Course Overview This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server Students will create a high availability design to meet service level agreement requirements and learn strategies for gaining approval for the design. They will learn how to identify risks and create mitigation plans to maintain the business continuity of the messaging system. Students will also learn how to design a backup strategy, disaster recovery procedures, and test plans for those procedures. Prerequisites Before attending this course, students: Must have a basic understanding of high availability concepts. For example, how clustering works at the operating system level (Windows clustering) and how network load balancing works. Must have a basic familiarity with deriving business requirements. For example, gathering business requirements and understanding that business needs come from a variety of sources (direct personnel needs, regulatory, business operations requirements). Must have a basic understanding of backup systems. For example, types of backups (disk to tape, disk to disk, Storage Area Networks (SAN) snapshot, imaging, etc.), backup rotation schemes, and offsite backup procedures. Must already know how to use: Microsoft Exchange Server 2007 Management tools Exchange Best Practice Analyzer (ExBPA) WinNT backup (ntbackup.exe) Microsoft Visio or Microsoft Office PowerPoint 2003 (to create infrastructure diagrams) Must understand hardware concepts. For example, what redundant array of independent disks (RAID) is, what a storage area network (SAN) is, processor options, memory requirements, how disk I/O functions and the limitations of disk I/O, and storage options for Exchange server. The differences in addressable memory spaces between 32 and 64 bit architectures. Must have extensive detailed knowledge of Active Directory concepts and design principles. For example, site replication, integrated authentication, schema extension, Domain Name Systems (DNS), group and organization unit structure and inheritance, etc.

2 Must have working experience with designing and implementing Active Directory directory services in Microsoft Windows Server Must understand Exchange architecture. For example, the purpose of server roles, functions of specific server roles, how message routing and queuing works in Exchange, standard messaging protocols (Simple Mail Transfer Protocol [SMTP], Internet Message Access Protocol version 4rev1 [IMAP4], Post Office Protocol version 3 [POP3]), how Exchange replicates data stores, client access methods, etc. Must have working experience with Exchange 2000 Server or Exchange Server 2003 and Exchange Server For example, must have installed, maintained, and supported a production Exchange environment. Must already know how to use: Exchange Server 2007 management tools Exchange Best Practice Analyzer (ExBPA) Microsoft Visio (to create infrastructure diagrams) Must have familiarity and experience with a Windows scripting or command line scripting Audience This course is intended for people with 3 or more years experience working with previous versions of Exchange Server and experience implementing Exchange Server Most students will have managed enterprise-level Exchange Server organizations. Students are expected to be new to participating in designing high availability solutions for Exchange Server 2007 or be planning to design high availability solutions for Exchange Server 2007 in the near future. Students may have done some design for Exchange 2000 Server or Exchange Server 2003 deployments but want to learn how to design Exchange Server 2007 environments. Students may have experience in designing and managing high availability solutions for other network services. Course Outline Course Introduction Course Introduction 5m Module 01 - Foundational High Availability Concepts for Messaging Lesson 1: Introduction to Service Level Management What Is High Availability? What Are Service Level Agreements? Demo - Service Level Agreements What Is Service Level Management? Business Requirements and Service Level Management Disaster Recovery and Service Level Management Creating Service Level Agreements 1h 19m

3 Lesson 2: Overview of High Availability Technologies Discussion: Which Components Must be Highly Available in an Exchange Server 2007 Environment High Availability Considerations for Facilities High Availability Options for Servers High Availability Options for Data Storage High Availability Options for Network infrastructure High Availability Options for Internet Access Points High Availability Options for Required Services High Availability Options for Exchange Server 2007 Servers Demo - High Availability Requirements Demo - Microsoft Office Visio Module 01 Review Module 02 - Evaluating High Availability Technologies for Microsoft Exchange Server Lesson 1: Evaluating High Availability Options for Mailbox Servers How Local Continuous Replication Provides High Availability Considerations for Implementing LCR Demo - LCR How Cluster Continuous Replication Provides High Availability Considerations for Implementing CCR Demo - CCR How Single Copy Clusters Provide High Availability Considerations for Implementing SCC Other Options for Providing High Availability for Mailbox Servers Discussion: Choosing a Mailbox Server High Availability Solution Lesson 2: Evaluating High Availability Options for Non-Mailbox Servers High Availability Options for Client Access Servers High Availability Options for Hub Transport Servers High Availability Options for Edge Transport Servers High Availability Options for Unified Messaging Servers Module 02 Review 1h 33m Module 03 - Creating a High Availability Messaging Strategy Lesson 1: Designing a High Availability Strategy for Mailbox Servers Information Required to Design a High Availability Strategy for Mailbox Servers Designing Hardware Redundancy for Mailbox Servers Designing Mailbox Servers for High Availability Designing an LCR Implementation Designing a CCR Implementation Designing an SCC Implementation Designing a Monitoring Solution for Mailbox Servers Lesson 2: Designing a High Availability Solution for Non-Mailbox Servers Designing a High Availability Client Access Server Strategy Designing a High Availability Hub Transport Server Strategy 55m

4 Designing a High Availability Edge Transport Server Strategy Designing a High Availability Unified Messaging Server Strategy Discussion: Scenarios for Implementing High Availability for Non-Mailbox Servers Demo - Copy Status Demo - Performance Thresholds Demo - Performance Module 03 Review Module 04 - Designing the Messaging Portion of a Business Continuity Plan Lesson 1: Overview of Business Continuity Planning What Is Business Continuity Planning? Analysis Phase of Business Continuity Planning Design and Implementation Phases of Business Continuity Planning Testing and Acceptance Phase of Business Continuity Planning Maintenance Phase of Business Continuity Planning Lesson 2: Identifying Threats to the Messaging Organization Identifying the Role of Messaging in Business Processes Discussion: What Are the Threat Layers? Identifying Threat Impact Identifying Current Threat Mitigations Identifying Threat Priorities Lesson 3: Mitigating Threats to the Messaging Organization Options for Mitigating Threats Reducing the Likelihood of the Threat Occurring Reducing the Impact a Threat Designing for Redundancy and Failover Designing for Recovery Lesson 4: Designing the Business Continuity Plan Business Continuity Planning Team Members Designing Communication Strategies Designing Escalation and Change Control Strategies Demo - Scenarios: Impact to Business Module 04 Review 49m Module 05 - Designing Backup for a High Availability Messaging Environment Lesson 1: Identifying Backup Requirements Backup Requirements and Service Level Agreements Identifying Backup Requirements for Mailbox Data Identifying Backup Requirements for Mailbox Servers Identifying Backup Requirements for Highly Available Mailbox Servers Identifying Backup Requirements for Non-Mailbox Servers Lesson 2: Designing Backup Procedures Exchange Server Backup Options Designing an Exchange Server Backup Schedule Designing an Exchange Server Backup Management Solution 43m

5 Designing a Backup Solution for Mailbox Servers Designing a Backup Solution for Non-Mailbox Servers Demo - Backup Mailbox Data Demo - Backup Non-Mailbox Data Module 05 Review Module 06 - Ensuring Recovery Readiness of a High Availability Messaging Environment Lesson 1: Designing Recovery Strategies Discussion: Disaster Recovery Scenarios Developing a Mailbox Data Recovery Strategy Options for Recovering Mailbox Server Functionality Recovering Non-Mailbox Server Functionality Recovering Exchange Servers Recovering Edge Transport Servers Recovering Multiple Exchange Servers Lesson 2: Evaluating Disaster Recovery Readiness Creating a Disaster Recovery Plan Testing the Disaster Recovery Plan Refining the Disaster Recovery Plan Demo - Disaster Recovery Plan 38m Module 06 Review Course Closure Total Duration: 6h 1m

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