CORPORATE CAPABILITIES. 500 Montgomery Street, Suite 400 Alexandria, VA (571) (571) (Fax)

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Jodie Kelly
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1 CORPORATE CAPABILITIES 500 Montgomery Street, Suite 400 Alexandria, VA (571) (571) (Fax)

2 Corporate Profile Core Competencies Management and Organizational Approach Summary 2

3 Founded 1981 as a Sole Proprietorship Continuous Business Operations for over 25 years Incorporated 1989 in Maryland Financially Stable Top Secret Facility Security Clearance Proactive Executive Management 3

4 SSA s Core Values provide guidance for all activities and actions Customer Satisfaction Provide the highest quality service to our customers in a timely, reliable, and professional manner. Technical Excellence Recruit and educate employees to perform all tasks with the highest quality of expertise. Integrity Remember that performance, honesty, and reliability build a good reputation, and the good reputation of SSA and our employees is the basis of client trust. Teamwork Understand project roles and how those roles and responsibilities relate to the overall success of the company; then perform them reliably. Maintain a corporate environment that ensures that employees work cooperatively, and realize that when one of us succeeds we all succeed. Employee Wellbeing Continuously strive to provide for the needs and growth of our employees. 4

5 BASE OPERATIONS AND LOGISTICS INFORMATION TECHNOLOGY OPERATIONS ADMINISTRATIVE OPERATIONS OPERATIONS MANAGEMENT SSA provides its clients the expertise and ability to effectively and efficiently organize, manage, and perform mission-critical operational tasks and objectives. We leverage our unique skills, disciplines, experience, and knowledge in three primary operations realms IT Operations, Base Operations/Logistics, and Administrative Operations. These combined attributes of performance, management, skills, and expertise we call OPERATIONS MANAGEMENT 5

6 SSA delivers premier Operations Management expertise in support of client s critical operations activities. SSA provides services in three business operations disciplines: Information Technology (IT) Operations Base Operations/Logistics Services Administrative Operations SSA strategically selects and pursues opportunities that leverage internal skills and key corporate relationships. SSA competitively prices its work and strives to provide optimal value to its customers. We embrace and actualize our core values. 6

7 FEDERAL Agriculture Air Force Army Energy EPA GSA Navy Transportation Treasury COMMERCIAL CACI EDS SRA International St. Paul Computer Center T 3 Corporation Verizon STATE & LOCAL Anne Arundel County District of Columbia Maryland Government US Virgin Islands Government 7

8 ITES2 (subcontractor to QSS Group/Perot Systems) SSA has access to several GWACs to meet IT and Logistics needs of government organizations GSA IT Schedule 70 GSA Logistics Worldwide (LogWorld) SeaPort-e SSA has flexible contracts/vehicles in place to address specific client/organization needs Blanket Purchase Agreement Ft. Detrick, MD. US House Of Representatives SETA (System Engineering and Technical Assistance) 8

9 SSA provides technology services in a variety of IT disciplines. Our best-practice and performance-driven approach ensures quality, and consistent achievement of objectives. Example activities include: Executive IT Management and Strategy Support Help Desk and Customer Service Desktop Management Network Management Server Management Data Center and LAN Admin. Wireless Technology Application and DB Development IA and Security Operations Contingency/Disaster Response Planning USAG DOIM Ft. Detrick. MD SSA provided and managed TIER I and TIER II customer support, and provides Computer Operations, Data Center, and Network Engineering services to the USAG DOIM and US Army Medical personnel on a worldwide basis. USAMMDA SSA provides database development, administration, maintenance, and technical services in support of various mission-critical data stores and systems EPA SSA provided executive IT support, process re-engineering, workflow analysis, and customer support services to the EPA s Office of the Administrator and Office of Civil Rights National Guard Bureau SSA provides application development support for the National Guard Bureau s (NGB) Readiness Tracking and Sourcing Tool. 9

10 SSA provides logistics and base operations support services across a broad spectrum of support areas. SSA utilizes a consistent, performance-driven approach to ensure success. Example activities include: Warehousing Operations HAZMART Pharmacy Operations Inventory Operations Procedures and Analysis (Policy) Receiving, Inspection, and Delivery Operations Document Control Property Book Operations Mail Facility Operations Office Relocation Operations BRAC Project Management AJCC - Raven Rock Mountain Complex SSA screens all incoming cargo through the Remote Distribution Facility, manages the supply warehouse, performs inventory management and related logistics support services NAVICP Philadelphia/ Mechanicsburg SSA provides operations support services including mailroom, defense messaging service, courier service, express package receipt and delivery and recycling services Air Force Special Operations Command SSA provided essential supply services, including Procedures and Analysis, Inventory Management, Document Control, Hazardous Materials Pharmacy and Pickup and Delivery US Army Garrison, Ft Monmouth SSA provides a diverse set of services to the Directorate of Logistics, including the Logistics Modernization Program, Installation Property Book Office, Equipment Management Services, and Material Support Services 10

11 SSA provides professional administrative personnel and back-office operations support for mission-critical activities and objectives. St. Paul Computer Center SSA provides processing and reporting of state-wide medical records in support of the Maryland Health Services Cost Review Commission Example activities include: Forms and Document Processing General Office Support Payment Processing Records Management Data Processing Customer Services Lasercraft SSA provides violation processing, citation issuance, payment processing, customer service, and bi-lingual services, in support of Montgomery County, MD automated red light enforcement. BOSS SSA provides violation processing, citation issuance, and customer services in support of Howard County, MD automated red light enforcement. 11

12 Postal Services General Warehousing and Storage Other Warehousing and Storage Data Processing, Hosting, and Related Services Custom Computer Programming Services Computer Systems Design Services Computer Facilities Management Services Other Computer Related Services Administrative, Management, and General Management Consulting Process, Physical Distribution, and Logistics Consulting Services Other Management Consulting Services Office Administrative Services Facilities Support Services Base Maintenance 12

13 SSA has extensive contract transitioning experience SSA has significant experience working in teaming relationships, including large, medium and small businesses SSA provides new thinking and high energy people who will be effective in planning, implementing and managing priority tasks SSA capitalizes on available core memory, and works diligently to improve methods, responsiveness, and client satisfaction levels 13

14 SSA Executive Management Accessibility Historically maintains highly visible presence with all clients Regular meetings with technical and contracting officials Regular meetings with SSA On-Site staff Committed to establishing a routine schedule to meet and work closely with the client s Project Director/staff, strengthen technical and business relationships SSA Executive Management Project Monitoring Regular meetings with SSA Project Manager (Client s Project Director has standing invitation) Refined Transition Project Monitoring Methodology Regular listening sessions visit one-on-one with staff members to discuss status/concerns, provide updates on SSA business status/news 14

15 EXPERIENCE SSA has developed an exceptional track record and proven experience through 20 years of federal contracting. We have successfully completed over 200 services contracts. TALENT SSA possesses senior level professionals and strong, proven strategic relationships that have successfully provided related services at similar facilities and agencies. PROCESS SSA utilizes proven methodologies in IT and Defense Logistics environments which regularly result in high level performance and satisfied customers. COMMITMENT SSA is committed to organizational partnership and project success. PRICE SSA has developed a history of providing quality services to our clients at competitive prices. 15

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