Data Center Infrastructure Management (DCIM) Integration
|
|
- Moris Wade
- 8 years ago
- Views:
Transcription
1 Data Center Infrastructure Management (DCIM) Integration 1
2 The Struggle to Control Data Center Assets Environment in Flux Assets being introduced, moved, repaired, reconfigured retired Low Visibility Asset proliferation & fragmented data Asset data out of sync with configuration Labor intensive, manual reconciliation Inaccurate links between logical inventory and physical location Lack of Control Off-contract, fragmented procurement Ad-hoc processes for asset lifecycle management Virtualization Mobility High Asset Turnover Acquisitions Reorganizations Employee Turnover Frequent Changes Distributed Infrastructure
3 Why Traditional Approaches Fall Short Traditional asset management approaches: Still rely on manual processes and updates Can t find and track assets that are off the network Still generate a lot of paperwork Do not provide real-time information about your assets Can cause redundant and excessive IT asset purchases Generate unnecessary payments on retired or broken equipment Waste time and money locating missing assets Extends MTTR locating equipment that is not in its documented rack According to Gartner, enterprises that systematically manage the lifecycle of their IT assets will reduce their cost per asset by as much as 30% during the first year, and between 5-10 percent annually during the next five years. 3
4 Solution Components The combination of Fluensee AssetTrack, GDCM nlyte and BMC Remedy provide a closed loop system for physically tracking asset location, physical planning of assets and managing the asset lifecycle within the overall ITIL processes. Fluensee Uses RFID to provide real-time tracking and notification of IT asset movement, whether they are on- or off-network. GDCM Provides nlyte, a Data Center Infrastructure Management (DCIM) solution for managing, modeling, visualizing and optimizing physical assets in the data center. BMC Software BMC Remedy Asset Management provides a comprehensive approach to IT asset lifecycle management, delivering proactive control and greater visibility into IT assets, from requisition to retirement. 4
5 DCIM Integration Features DCM integration provides automation to ensure accuracy for MAC initiatives in the data center Fluensee AssetTrack improves the reliability and accuracy of data within Remedy: Provides real-time identification of unexpected assets moves, discovery, and disappearance Associates assets to authorized personnel Gives accurate view of actual vs. expected asset location and alerts the appropriate personnel to resolve any discrepancies GDCM nlyte provides the central repository for DC assets and their interrelationships: Extends Remedy ITSM workflows into the data center Provides what-if scenarios for complex moves, adds and changes (MAC) Supports real-time power integration and reporting for tagged assets BMC Remedy Asset & Configuration Management enables IT to get control over the full lifecycle IT assets from purchase to retirement: Managed procurement, maintenance, retirement and other asset workflows Integrates and reconciles asset discovery data across multiple tools Built on Atrium CMDB - provides single source of truth for asset data across ITIL processes
6 Integrated Solution Capabilities Enables real-time discovery, location and tracking of IT assets Real-time monitoring/sensing of temperature and humidity within the data center True end-to-end IT asset lifecycle management planning, tracking and monitoring of equipment provisioning and moves Provides exception-based alerts and incident management Ability to associate people and applications to IT assets Automates MAC (Move, ADD, Change) initiatives in the data center On-demand auditing capability Creates customized and ad hoc reports on asset location, status, history and more Assigns asset accountability and security controls Supports What If scenarios for capacity planning (Power, Cooling, Space) 6
7 Benefits This unified, real-time view of your data center will allow you to find and better manage your IT assets Reduce/eliminate labor necessary to locate lost or missing assets Automated, accurate reporting of assets for auditing, billing, compliance Improved equipment visibility and utilization avoid additional IT asset purchases Real-time asset locationing for improved break/fix service Single Version of Truth for data center asset configuration data Improved communication for data center support personnel Better capacity planning for power, cooling and space through modeling Reduced costs through optimization and employee efficiency improvements RFID and more automated, efficient IT asset management can reduce the labor required to manage IT assts by more than 80%.
8 DCIM Integration Example Add New Server Process
9 DCIM Add Server Process Flow BMC Remedy ITSM Service Request Location verified and updated in nlyte AssetTrack GDCM nlyte Workflow for Server Placement Remedy nlyte Actual placement with Fluensee RFID tag Virtual Server Placement in nlyte
10 BMC Remedy ITSM Initiates Server Add Add New Server Process Triggers nlyte Workflow BMC Service Desk BMC XXX BMC YYY
11 Task Handoff to nlyte Workflow ITIL-compatible nlyte workflow: Extends BMC workflow for DCspecific tasks Provides step-by-step direction for server move Built-in Form Builder
12 nlyte Floor planner selects best cabinet
13 New server is added in planned state Server marked as PLANNED
14 RFID Provides Real-Time View of New Server New server arrives Server sent to assigned rack Unique RFID tag assigned to server IT asset data into Fluensee AssetTrack RFID tag applied to server
15 AssetTrack and RFID Create the Real-Time Data Center Real-time discovery / monitoring of all tagged IT assets Accurate record of all asset movements -- did planned movement actually occur? Exception-based alerts when assets aren t in the right place Incident reporting (standard or ad hoc reports) Ability to schedule workflows and automatically update other systems Validation against service requests Audit reporting -- do we have the assets that we think we have and is that information accurate in all systems?
16 Server placed in rack, move captured by AssetTrack, updated in nlyte Server now marked ACTIVE
17 Server in right rack, nlyte & Remedy updated
18 Server in wrong rack triggers nlyte Exception Report
19 A Unified, Real-Time View of Your Data Center Fluensee provides leading RFID-enabled, real-time IT asset tracking and management solutions Global DataCenter Management (GDCM) is a leading software provider of Data Center Infrastructure Management (DCIM) solutions BMC Software provides IT with Business Service Management (BSM) solutions to drive business value through better management of technology Together they provide a superior solution to managing Move, Add Change (MAC) initiatives in the data center 19
Copyright 11/1/2010 BMC Software, Inc 1
Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE
More informationDATA CENTER INFRASTRUCTURE MANAGEMENT
THE nlyte SOLUTION nlyte Software was founded by data center professionals for data center professionals and is the independent provider of data center infrastructure Management (DCIM) solutions. The nlyte
More informationService Asset & Configuration Management PinkVERIFY
-11-G-001 General Criteria Does the tool use ITIL 2011 Edition process terms and align to ITIL 2011 Edition workflows and process integrations? -11-G-002 Does the tool have security controls in place to
More informationDCIM Software and IT Service Management - Perfect Together DCIM: The Physical Heart of ITSM
1 Overview Information Technology is so fundamental to every business today that every organization needs to establish formal processes to ensure that IT services are continually aligned to the business,
More informationDCIM Software and IT Service Management - Perfect Together
DCIM Software and IT Service Management - Perfect Together A White Paper from Raritan 2014 Raritan Inc Overview Information Technology is so fundamental to every business today that every organization
More informationDATA CENTER INFRASTRUCTURE MANAGEMENT
The nlyte Solution nlyte Software is a leading provider of data center infrastructure management (DCIM) solutions. We offer the most complete, performance-based solution for DCIM, combining next generation
More informationIBM Tivoli Asset Management for IT
Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs of IT assets with a single product installation that tracks and manages hardware, software and related
More informationService Automation to implement and operate your Cloud initiatives
Service Automation to implement and operate your Cloud initiatives Pierre AESCHLIMANN Principal Solution Consultant (EMEA Global Accounts) BMC Software ! Request, change, and support business services!
More informationInfinite Integration: Unlocking the Value of Enterprise Asset Management through Technology Integration May 2010
Infinite Integration: Unlocking the Value of Enterprise Asset Management through Technology Integration May 2010 RFID, GPS, sensor, and other auto-id technologies promise to revolutionize enterprise asset
More informationSOLUTION WHITE PAPER. Align Change and Incident Management with Business Priorities
SOLUTION WHITE PAPER Align Change and Incident Management with Business Priorities Table of Contents Executive summary 1 the Need for Business aware Service support processes 2 The Challenge of Traditional
More informationBSM Transformation through CMDB Deployment. Streamlining the Integration of Change and Release Management
BSM Transformation through CMDB Deployment Streamlining the Integration of Change and Release Management Gordon Owens, Managing Consultant generatione Technologies Agenda Brief Introduction Building Blocks
More informationSACM and CMDB Strategy and Roadmap. David Lowe ActionableITSM.com March 20, 2012
SACM and CMDB Strategy and Roadmap David Lowe ActionableITSM.com March 20, 2012 Disclaimer The strategy and roadmap information presented here is generic by nature and based on a highly hypothetical use
More informationIntegrated Asset Tracking Solutions
White Paper July 2012 WP-21 Integrated Asset Tracking Solutions Increase Productivity, Reduce Costs, Improve Visibility and Take Control with Data Center Infrastructure Management (DCIM) Tools Introduction
More informationExtend the value of your service desk and integrate ITIL processes with IBM Tivoli Change and Configuration Management Database.
IBM Service Management solutions and the service desk White paper Extend the value of your service desk and integrate ITIL processes with IBM Tivoli Change and Configuration Management Database. December
More informationMove beyond the expected.
Infrastructure Management & Monitoring for Business-Critical Continuity TM Move beyond the expected. The Avocent Data Center Planner Taking data center operations to the next level Execution Availability
More informationWhite Paper November 2006. BMC Best Practice Process Flows for Asset Management and ITIL Configuration Management
White Paper November 2006 BMC Best Practice Process Flows for Asset and ITIL Configuration Copyright 2006 BMC Software, Inc. All rights reserved. BMC, the BMC logo, all other BMC product or service names,
More informationSEAMLESS DATA PUMP. Out-of-the-box, and across the cloud, real-time secure data and event level integration
SEAMLESS DATA PUMP Out-of-the-box, and across the cloud, real-time secure data and event level integration Seamless Technologies data pumps accelerate new or existing CMDB / CMS deployments and reduce
More informationBusiness Service Management Cyril Gobrecht Business Solutions Manager Halim Belkhatir Regional Manager. 17 December 2008
Business Service Management Cyril Gobrecht Business Solutions Manager Halim Belkhatir Regional Manager 17 December 2008 1/12/2009 A unique offering to achieve BSM BSM from BMC is a comprehensive approach
More informationAlign IT Operations with Business Priorities SOLUTION WHITE PAPER
Align IT Operations with Business Priorities SOLUTION WHITE PAPER Table of Contents Executive summary............................................... 1 the Need for Aligning IT Operations with Business
More informationThe CMDB: The Brain Behind IT Business Value
Thought Leadership white paper The CMDB: The Brain Behind IT Business Value By Gerry Roy, Director of Solutions Management for BMC Atrium and BMC Service Support, BMC Software TABLE OF CONTENTS Executive
More informationThe Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER
The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER TABLE OF CONTENTS EXECUTIVE SUMMARY............................................... 1 BUSINESS CHALLENGE: MANAGING CHANGE.................................
More informationSimplify and Automate IT
Simplify and Automate IT Expectations have never been higher Reduce IT Costs 30% increase in staff efficiency Reduce support costs by 25% Improve Quality of Service Reduce downtime by 75% 70% faster MTTR
More informationHow To Manage It Asset Management On Peoplesoft.Com
PEOPLESOFT IT ASSET MANAGEMENT KEY BENEFITS Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration Oracle s PeopleSoft IT Asset Management streamlines and automates
More informationData Centre Infrastructure Management DCIM. Where it fits with what s going on
Data Centre Infrastructure Management DCIM Where it fits with what s going on ITIL reducing IT OPEX by 25% ITIL is about processes these are defined in two main areas ITIL Service Delivery processes :
More information5 CMDB GOOD PRACTICES
5 CMDB GOOD PRACTICES - Preparing for Service Asset and Configuration Management Wade Palmer, Director of IT Services ii TABLE OF CONTENTS INTRODUCTION... 1 1. KEY CMDB ELEMENTS... 1 2. IT CHANGE MANAGEMENT
More informationITSM Maturity Model. 1- Ad Hoc 2 - Repeatable 3 - Defined 4 - Managed 5 - Optimizing No standardized incident management process exists
Incident ITSM Maturity Model 1- Ad Hoc 2 - Repeatable 3 - Defined 4 - Managed 5 - Optimizing No standardized incident process exists Incident policies governing incident Incident urgency, impact and priority
More informationDynamic Service Desk. Unified IT Management. Solution Overview
I T S E R V I C E + I T A S S E T M A N A G E M E N T INFRASTRUCTURE MANAGEMENT Dynamic Service Desk Unified IT Management Achieving business and IT alignment requires having insight into hardware and
More informationSimplify and Automate IT
Simplify and Automate IT The current state of IT INCIDENT SERVICE LEVEL DATA SERVICE REQUEST ASSET RELEASE CONFIGURATION GOVERNANCE AND COMPLIANCE EVENT AND IMPACT ENTERPRISE SCHEDULING DASHBOARDS CAPACITY
More informationVisualization, Management & Optimization Keys for an efficient Data Center Sergio Uribe - CommScope
Visualization, Management & Optimization Keys for an efficient Data Center Sergio Uribe - CommScope May 14,15-2014 Before to start Lopsided data center budget growth Allocating the cost of IT inefficiency
More informationData Center Infrastructure Management: ERP for the Data Center Manager
Data Center Infrastructure Management: ERP for the Data Center Manager 1 2 Topics What s DCIM & the ERP Analogy Why DCIM How DCIM Works How DCIM Helps 3 DCIM by Definition DCIM is a system that collects
More informationClosed Loop Incident Process
Closed Loop Incident Process From fault detection to closure Andreas Gutzwiller Presales Consultant, Hewlett-Packard (Schweiz) HP Software and Solutions 2010 Hewlett-Packard Development Company, L.P. The
More informationUnderstanding the Promise of (DCIM)
Understanding the Promise of Data Center Infrastructure Management (DCIM) Chuck Kramer, RCDD, NTS, CDCP, CDFOM Senior Solutions Consultant Emerson Network Power What is DCIM? The monitoring, collection
More informationProven deployments across different Industry verticals; Being used by leading brands
What is SapphireIMS? Comprehensive IT Service Management Suite consisting of IT Service desk certified as per ITIL 3.0 (ITSM) IT Asset management (ITAM) Business Service Monitoring (BSM) IT Automation
More informationCommercial Software Licensing
Commercial Software Licensing CHAPTER 10: (ITAM) Software Asset Management (SAM) Prepared by DoD ESI January 2013 Chapter Overview (ITAM) and Software Asset Management (SAM) allow for a complete and accurate
More informationAutomated Asset Tracking in the Data Center
Automated Asset Tracking in the Data Center How IBM Reduced the Time/Cost of Tracking Data Center Assets Copyright 2015 RF Code Inc. All Rights Reserved Manual Asset Tracking Challenges High cost of manually
More informationHow To Create A Help Desk For A System Center System Manager
System Center Service Manager Vision and Planned Capabilities Microsoft Corporation Published: April 2008 Executive Summary The Service Desk function is the primary point of contact between end users and
More informationAsset Management, ITIL, and the CMDB:
BEST PRACTICES WHITE PAPER Asset Management, ITIL, and the CMDB: Connecting the Dots between IT Operations and the Bottom Line Table of Contents INTRODUCTION... 1 SECTION 1 Wading Through Terminology...2
More informationAutomated IT Asset Management Maximize organizational value using BMC Track-It! WHITE PAPER
Automated IT Asset Management Maximize organizational value using BMC Track-It! WHITE PAPER CONTENTS ADAPTING TO THE CONSTANTLY CHANGING ENVIRONMENT....................... 1 THE FOUR KEY BENEFITS OF AUTOMATION..................................
More information8 Tips for Winning the IT Asset Management Challenge START
Tips for Winning the IT Asset Management Challenge START A successful IT Asset Management (ITAM) program can help you lower your costs and increase your asset utilization. You benefit by avoiding unplanned
More informationThe SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution
BEST PRACTICES WHITE PAPER The SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution Nine Things to Look For in Your Next SaaS Service Desk Table of Contents Introduction...................................................
More informationBEYOND DIAGRAMS AND SPREADSHEETS DATA CENTER INFRASTRUCTURE MANAGEMENT (DCIM)
BEYOND DIAGRAMS AND SPREADSHEETS DATA CENTER INFRASTRUCTURE MANAGEMENT (DCIM) THE CHALLENGE. Solve complexity The trend for consolidation and construction of ever- larger data centers has been basically
More informationPEOPLESOFT IT ASSET MANAGEMENT
PEOPLESOFT IT ASSET MANAGEMENT K E Y B E N E F I T S Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration P E O P L E S O F T F I N A N C I A L M A N A G E M
More informationInfraStruxure Data Centre Management Software. Holistic open standards integrated data centre management solution.
Data Centre Solutions...energy efficient by design InfraStruxure Data Centre Management Software Holistic open standards integrated data centre management solution. Creating an effective workspace environment
More informationAltiris Asset Management Suite 7.1 from Symantec
Ensuring compliance and maximizing your IT investment Overviewview In IT change is inevitable, but asset management provides a starting point for disciplined, standards-based management that elevates the
More informationMOVING THE DATA CENTER FROM CHAOS TO CONTROL BEST PRACTICES IN DATA CENTER INFRASTRUCTURE MANAGEMENT WITH INTEGRATED PROCESSES AND TECHNOLOGIES
MOVING THE DATA CENTER FROM CHAOS TO CONTROL BEST PRACTICES IN DATA CENTER INFRASTRUCTURE MANAGEMENT WITH INTEGRATED PROCESSES AND TECHNOLOGIES WHITE PAPER 101 TABLE OF CONTENTS 01 EXECUTIVE SUMMARY 03
More informationStruxureWare TM Data Center Operation
StruxureWare TM Data Center End to end Management (DCIM) software for monitoring, control of power, cooling, security and energy usage from the building through IT systems Part of StruxureWare for Data
More informationDatacenter Clarity LC for colocation owners and tenants. The Data Center Infrastructure Management (DCIM) solution from Siemens. siemens.
Datacenter Clarity LC for colocation owners and tenants The Data Center Infrastructure (DCIM) solution from Siemens siemens.com/dcim Increased efficiency through Datacenter Clarity LC As organizations
More informationBRIDGE. the gaps between IT, cloud service providers, and the business. IT service management for the cloud. Business white paper
BRIDGE the gaps between IT, cloud service providers, and the business. IT service management for the cloud Business white paper Executive summary Today, with more and more cloud services materializing,
More informationROUTES TO VALUE. Business Service Management: How fast can you get there?
ROUTES TO VALUE Business Service : How fast can you get there? BMC Software helps you achieve business value quickly Each Route to Value offers a straightforward entry point to BSM; a way to quickly synchronize
More informationClarity Infrastructure Management helps network operators to plan and document the change to their networks
Clarity Infrastructure Management helps network operators to plan and document the change to their networks clarity.com 2 Clarity Simplifying Operations Cost effective and timely network rollouts or upgrades
More informationUsing DCIM to Identify Data Center Efficiencies and Cost Savings. Chuck Kramer, RCDD, NTS Charles.kramer@emerson.com
Using DCIM to Identify Data Center Efficiencies and Cost Savings Chuck Kramer, RCDD, NTS Charles.kramer@emerson.com Data Center Eco-System (A 3 layer cake) Physical Layer IT Layer Application Layer DECOMMISIONING
More informationBMC Service Assurance. Proactive Availability and Performance Management Capacity Optimization
BMC Service Assurance Proactive Availability and Performance Management Capacity Optimization BSM enables cross-it workflow Proactive Operations Initiatives Incident Management Proactive Operations REQUEST
More informationPublished April 2010. Executive Summary
Effective Incident, Problem, and Change Management Integrating People, Process, and Technology in the Datacenter Published April 2010 Executive Summary Information technology (IT) organizations today must
More informationIntegration Technologies Group (ITG) ITIL V3 Service Asset and Configuration Management Assessment Robert R. Vespe Page 1 of 19
Service Asset and Configuration 1. Does the tool facilitate the registration and management of an organization s logical, physical and virtual Configuration Items (CIs)? For example, services, systems,
More informationCombine ITIL and COBIT to Meet Business Challenges
Combine ITIL and COBIT to Meet Business Challenges By Peter Hill, Director, IT Governance Network, and Ken Turbitt, Best Practices Director, BMC Software BEST PRACTICES WHITE PAPER Table of Contents ABSTRACT...
More informationSummit Platform. IT and Business Challenges. SUMMUS IT Management Solutions. IT Service Management (ITSM) Datasheet. Key Benefits
Summit Platform The Summit Platform provides IT organizations a comprehensive, integrated IT management solution that combines IT service management, IT asset management, availability management, and project
More informationSoftware Asset Management on System z
Software Asset Management on System z Mike Zelle Tivoli WW IT Asset Management Marketing SAM in SHARE Project Manager mzelle@us.ibm.com Agenda Why Software Asset Management (SAM) The Discipline of Software
More information"Service Lifecycle Management strategies for CIOs"
"Service Lifecycle strategies for CIOs" Ralf Hart, Sales Manager CEE Europe FrontRange Solutions 10th December 2008 Agenda FrontRange Solutions The challenges the IT community faces What is the solution?
More informationSOLUTION WHITE PAPER
SOLUTION WHITE PAPER BMC Service Resolution: Bridging the Gap between Network Operations and the Service Desk Improve service availability and mean time to repair (MTTR) while prioritizing event resolution
More informationAutomated Disaster Recovery With BMC Atrium Orchestrator
BEST PRACTICES WHITE PAPER Automated Disaster Recovery With BMC Atrium Orchestrator Applying the capabilities of IT Process Automation to help meet the daily challenges faced by Disaster Recovery / IT
More informationSolution White Paper BMC Service Resolution: Connecting and Optimizing IT Operations with the Service Desk
Solution White Paper BMC Service Resolution: Connecting and Optimizing IT Operations with the Service Desk Improve service availability, mean time to repair (MTTR), and cross-team communications while
More informationRaMP Data Center Manager. Data Center Infrastructure Management (DCIM) software
RaMP Data Center Manager Data Center Infrastructure Management (DCIM) software One solution for both IT and facilities managers As data centers become more complex, it becomes increasingly important to
More informationCMDB Federation. DMTF Standards for Federating CMDBs and other Management Data Repositories
CMDB Federation DMTF Standards for Federating CMDBs and other Management Data Repositories Synopsis Many organizations base IT management on a configuration management system consisting of a configuration
More informationHow to make auto-discovery work; a dynamic data-driven alternative to the periodic trawl of Discovery and Dependency Mapping (DDM)
How to make auto-discovery work; a dynamic data-driven alternative to the periodic trawl of Discovery and Dependency Mapping (DDM) Look what people are saying, source Linkedin IT Service Management Forum:
More informationBMC Cloud Management Functional Architecture Guide TECHNICAL WHITE PAPER
BMC Cloud Management Functional Architecture Guide TECHNICAL WHITE PAPER Table of Contents Executive Summary............................................... 1 New Functionality...............................................
More informationBMC Remedy IT Service Management Concepts Guide
BMC Remedy IT Service Management Concepts Guide Supporting Version 7.6.04 of BMC Remedy Asset Management Version 7.6.04 of BMC Remedy Change Management Version 7.6.04 of BMC Remedy Service Desk January
More informationA Provance White Paper
The Benefits of Combined IT Service Management and IT Asset Management A Provance White Paper Contents Introduction... 3 IT Service Management... 3 IT Asset Management... 4 People... 4 Processes... 5 Shared
More informationAssetCenter 4.4. Total Asset Visibility and Control. Control Costs. Ensure Compliance. Reduce Complexity
AssetCenter 4.4 Total Asset Visibility and Control Control Costs Ensure Compliance Reduce Complexity Peregrine AssetCenter Compliance requirements. Complex infrastructure. Exploding demand. Tighter budgets.
More informationBusiness white paper. Top ten reasons to automate your IT processes
Business white paper Top ten reasons to automate your IT processes Table of contents 4 Data center management trends and tools 4 Today s challenge 4 What is next? 5 Automating the remediation of incidents
More informationmoving the data center from chaos to control Best Practices in Data Center Performance Management with Integrated Processes and Technologies
moving the data center from chaos to control Best Practices in Data Center Performance Management with Integrated Processes and Technologies white paper 101 table of contents 01 Executive Summary 03 Data
More informationITIL, the CMS, and You BEST PRACTICES WHITE PAPER
ITIL, the CMS, and You BEST PRACTICES WHITE PAPER Table OF CONTENTS executive Summary............................................... 1 What Is a CMS?...................................................
More informationAtrium Discovery for Storage. solution white paper
Atrium Discovery for Storage solution white paper EXECUTIVE SUMMARY As more IT systems are deployed that depend on storage infrastructure to provide business services, and with the adoption of technology
More informationRevolutionizing Data Center Infrastructure Management
Infrastructure Management & Monitoring for Business-Critical Continuity TM Revolutionizing Data Center Infrastructure Management The Trellis Platform A Real-Time Solution to Continuous Performance Improvement
More informationDCM13: Using DCIM Tools to Facilitate a Data Center Move
DCM13: Using DCIM Tools to Facilitate a Data Center Move Bruce Cardos Director, PMO and Data Center Relocation Practice StraTech bcardos@stratech.com / 704-806-7706 Discussion Areas Short Discussion Process
More informationService Portfolio Management PinkVERIFY
-11-G-001 General Criteria Does the tool use ITIL 2011 Edition process terms and align to ITIL 2011 Edition workflows and process integrations? -11-G-002 Does the tool have security controls in place to
More informationInfraStruxure Management Software
InfraStruxure Management Software End to end data center management software for monitoring and control of power, cooling, security and energy usage from the building through IT systems InfraStruxure Central
More informationThe Real Cost of Manual Asset Management
The Real Cost of Manual Asset Management No Limits Software White Paper #3 By David Cole 2011 No Limits Software. All rights reserved. No part of this publication may be used, reproduced, photocopied,
More informationTop 10 Reasons to Automate your IT Run Books
Top 10 Reasons to Automate your IT Run Books DS12 Top 10 Reasons to Automate Your IT Run Books Run Book Automation is an emerging technology space that is being adopted by many of the largest, most sophisticated
More informationBMC Remedyforce Asset Management. Frequently Asked Questions
BMC Remedyforce Frequently Asked Questions Table of Contents BMC Remedyforce 2 Overview 2 Frequently Asked Questions 2 Definitions 2 1. What is Configuration Management? 2 2. What is IT? 2 3. What is a
More informationBSM for IT Governance, Risk and Compliance: NERC CIP
BSM for IT Governance, Risk and Compliance: NERC CIP Addressing NERC CIP Security Program Requirements SOLUTION WHITE PAPER Table of Contents INTRODUCTION...................................................
More informationAddress IT costs and streamline operations with IBM service request and asset management solutions.
Service management solutions To support your IT objectives Address IT costs and streamline operations with IBM service request and asset management solutions. Highlights Help service desk technicians become
More informationCA Service Desk Manager
PRODUCT BRIEF: CA SERVICE DESK MANAGER CA Service Desk Manager CA SERVICE DESK MANAGER IS A VERSATILE, COMPREHENSIVE IT SUPPORT SOLUTION THAT HELPS YOU BUILD SUPERIOR INCIDENT AND PROBLEM MANAGEMENT PROCESSES
More informationTaking the Service Desk to the Next Level BEST PRACTICES WHITE PAPER
Taking the Service Desk to the Next Level BEST PRACTICES WHITE PAPER Table of Contents Executive Summary...1 The Service Desk Evolves...2 What s Next?...2 Enabling Innovations...3 > Configuration Management
More informationData Center Infrastructure Management (DCIM)
Instant-On Enterprise Through Data Center Infrastructure Management (DCIM) Omar N. Elissa, PE Practice Principal, Critical Facilities Services Hewlett Packard HP Instant-On Enterprise Business Solutions
More informationModel Manage Monitor Maximize your Data Center
NetZoomDC is the most feature rich, fully-scalable, enterprise Data Center Infrastructure Management (DCIM) software application. It enables data center professionals to Model, Manage, Monitor and Maximize
More informationWHY YOU NEED INTELLIGENT CAPACITY PLANNING FOR YOUR DATA CENTER
WHY YOU NEED INTELLIGENT CAPACITY PLANNING FOR YOUR DATA CENTER USING DATA CENTER INFRASTRUCTURE MANAGEMENT SOFTWARE TO HELP MAKE THE MOST EFFICIENT USE OF POWER, COOLING, AND SPACE WHITE PAPER 103 TABLE
More informationCA Service Desk On-Demand
PRODUCT BRIEF: CA SERVICE DESK ON DEMAND -Demand Demand is a versatile, ready-to-use IT support solution delivered On Demand to help you build a superior Request, Incident, Change and Problem solving system.
More informationThe Importance of Information Delivery in IT Operations
The Importance of Information Delivery in IT Operations David Williams Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from
More informationMeeting the Challenge of Service Request Management SOLUTION WHITE PAPER
Meeting the Challenge of Request Management SOLUTION WHITE PAPER Table of Contents Executive Summary...1 Why You Should Consider a Solution...2 > The Fragmentation Problem...2 > The Funnel Approach...2
More informationIBM Maximo Asset Management for IT
Cost-effectively manage the entire life cycle of your IT assets IBM Highlights Help control the costs and financial impact of IT assets with a single solution that tracks and manages your hardware, software
More informationCMDB Essential to Service Management Strategy. All rights reserved 2007
CMDB: Essential to the Service Management strategy Business Proposition: This white paper describes how the CMDB is an essential component of the IT Service Management Strategy, and why the FrontRange
More informationThe Avocent Data Center Planner Real-World Insight for Smarter Data Center Management
Infrastructure Management & Monitoring for Business-Critical Continuity TM The Avocent Data Center Planner Real-World Insight for Smarter Data Center Management EXECUTION AVAILABILITY EFFICIENCY What s
More informationBMC Remedy IT Service Management Suite
BMC Remedy IT Service Management Suite BMC Remedy ITSM enables streamlined service delivery with an amazing user experience on both sides of the service desk. Business Challenge Today s enterprises are
More informationSoftware Asset Management (SAM) and ITIL Service Management - together driving efficiency
Software Asset Management (SAM) and ITIL Service Management - together driving efficiency Ian Preskett MIET C.Eng. MBCS CITP Software Asset Management Consultant ian.preskett@ipassociatesltd.co.uk Agenda
More informationBMC Remedy IT Service Management 7.5.00 Concepts Guide
BMC Remedy IT Service Management 7.5.00 Concepts Guide February 2009 www.bmc.com Contacting BMC Software You can access the BMC Software website at http://www.bmc.com. From this website, you can obtain
More informationPeregrine. AssetCenter. Product Documentation. Asset Tracking solution. Part No. DAC-441-EN38
Peregrine AssetCenter Product Documentation Asset Tracking solution Part No. DAC-441-EN38 AssetCenter Copyright 2005 Peregrine Systems, Inc. All Rights Reserved. Information contained in this document
More informationAchieving Control: The Four Critical Success Factors of Change Management. Technology Concepts & Business Considerations
Achieving Control: The Four Critical Success Factors of Change Management Technology Concepts & Business Considerations T e c h n i c a l W H I T E P A P E R Table of Contents Executive Summary...........................................................
More informationData center lifecycle and energy efficiency
Data center lifecycle and energy efficiency White Paper Lifecycle management, thermal management, and simulation solutions enable data center energy modernization Introduction Data centers are coming under
More informationDelivering results with Datacenter Clarity LC TM
Philippe Heim Boston, September 9th, 2015 Delivering results with Datacenter Clarity LC TM siemens.com Intro movie Page 2 20XX-XX-XX Table of contents 1 Challenges 2 Integrated DCIM solution overview 3
More informationAsset Vulnerability: The Six Greatest Risks Facing IT Asset Inventory and Management and the Single Automated Solution
White Paper Asset Vulnerability: The Six Greatest Risks Facing IT Asset Inventory and Management and the Single Automated Solution Executive Overview From procurement, to maintenance, to retirement, the
More information