Mold Damage. When dealing with mold, we must:

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1 Identifying Mold Please note-this presentation is only intended to be used as a basic educational tool and is by no means all encompassing. Each property should be treated on a case by case basis and vendors will be held responsible for any errors made.

2 Mold Damage Mold is never an independent damage, there is always a source We must bid mold to our clients as its own line item It is important that the source of the mold is identified, reported and bid separately under it s respective category The source can be structural, roof, storm, freeze, and/or vandalism to name a few. Each of these damages must also be addressed as an independent line item. When dealing with mold, we must: Stop the source of the water intrusion or dampness Address the damages within the allowable or call from site if no allowable Prevent additional mold from spreading Report the size and location of the mold Report the source of the mold

3 Mold Damage When mold is found, we must take any temporary measures necessary to prevent the mold from spreading while adhering to the client's guidelines. Example, if an active roof leak is causing damage, we must stop the water immediately if possible and if the client permits. This can mean patching or repairing a roof or tarping if it's the only way to stop the leak. If a house is frozen, we may thaw it with heaters. Again, we only do this if a client permits. Leaving mold untreated is a dangerous environment in the house that will continue to worsen and devaluate a property. Failure to identify and remediate mold can lead to significant financial losses for Safeguard. This is why it is so important that vendors are able to properly identify mold, the common causes of this damage and the common methods of repairing it.

4 Property Condition Report Property Condition Report The PCR will help you address and document any mold damage that is found as well as it s source.

5 Property Condition Report Property Condition Report Section T #2 If you do not identify the source; you are putting your company at risk and will be held liable if there is further damage. Simply stating moisture and bidding a dehumidifier is not a acceptable; we need to identify the source. If it cannot be addressed, provide a bid to address the source if it exceeds the allowable. If there is evidence of past leaks or mold (discoloration on ceilings, walls, etc.) we need to take much more decisive action than we do today. More re-convey s than ever before.

6 Property Condition Report

7 Identifying Mold Mold Bid Requirements: Our clients and the MCM contractor will require measurements to be provided when submitting a bid to remove/clean mold. It is very important that you be specific when providing these bids. When bidding mold removal, please make sure to include the following: A description of exactly what is being completed. Are you just cleaning, applying any type of sealant (kilz), removing or replacing? We need to ensure that REMOVE and REPLACE is an option; vendor web will automatically create a replacement bid when a removal bid is being submitted. The # or rooms affected and the area size. Make sure you have clear photos showing not only the mold but where it exists in the property. If mold is extensive and will require testing and a certified abatement contractor to remove the mold, please indicate this on your update, providing a good description of the areas affected and an eyeball estimate of the damages. Vendors need to thoroughly review bids that they are accepting to validate in Vendor Web. They need to understand if source, location, dimensions, price or method to cure has changed they need to create a new and updated bid with updated documentation to support. We can eliminate unnecessary calls and trips to the property if this information is provided when bids are submitted. If any of the information above is not included in your update, the order will be left open and we will be requesting the additional information from you. Photos are always required to support any work being bid or damages reported.

8 Identifying Mold Identifying mold starts by looking in the most likely places. (Attics, basements, crawl spaces, in cabinets under sinks) Major areas of Concern High Areas: Look for signs of moisture. Roofs, Attics, Dormers, Air Vents, Skylights, and walls that cross roof planes. (Dryers and bathroom fans vented into attics are a big problem)

9 Identifying Mold Cont. Major areas of Concern Low Areas: Check for smells. Crawl spaces, basements, look around venting for moisture and discoloration (Inadequate crawl space venting with high water tables or no vapor barrier) Do not install continuous vapor barriers on the interior side of exterior walls that have high condensation potential (e.g., below-grade exterior walls in most climates and above-grade exterior walls in warm-humid climates).

10 Identifying Mold Cont. Major areas of Concern Hot Areas: Places where mold is most often found. Plumbing pipes and fixtures, Water heaters, Sinks, Toilets, Dishwashers, Showers, washers and the flooring beneath them. (slow drips)

11 Identifying Mold Cont. Major areas of Concern Cold Areas: Walls or areas that touch outside walls. Interior corners on exterior walls, areas cooled by air conditioning, ducts that are close to exterior walls or in soffits. (North and East walls in concrete block or poorly insulated homes.)

12 Identifying Mold Cont. Major areas of Concern Hidden Areas: Look in cabinets, under sinks, closets, behind appliances and behind furniture. (Next step is behind baseboards, under carpet, inspect tack strips, HVAC system and evaporative cooler. Pay close attention to smells)

13 Identifying Mold Cont. Major areas of Concern Open Areas: Penetration points, around doors, window, dryer vents, evaporative cooler vents, etc. (Inspect moldings and tack strips for signs of moisture)

14 Condensation Condensation: Watch for areas where Hot meets Cold. Non insulated ducts in crawl spaces or attics, exterior walls, dryer vents, bathroom vents, and single pain windows. Also, if there was a previous water loss, where did the humidity go?

15 Mitigation Mitigation Mitigation is to "lessen something". In the case of mold, it is the removal of visible bulk contamination and to reduce the chances of further growth. The goal is to slow down the spread of mold by removing the source of moisture and the material the spores are colonizing. Even with the proper mitigation practices and STOPPING THE SOURCE; if we do not remove the mold it will continue to grow. We need to ensure that we identify the removal of mold and the source in your bids. Before After

16 Remediation Remediation Remediation is the process of correcting a problem. Mold remediation is the removal of visible bulk contamination as well as non visible contamination or airborne spores. The goal is transform an unhealthy environment back to a healthy, livable environment. This is done in part by using containments, negative air flow, air negative air flow, air scrubbers, HEPA vacuums followed by testing to insure the process was completed correctly. Containment Negative air/ drying Testing

17 Incorrect Mold Bid

18 Correct Mold Bid