Green County Services Guide

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1 Green County Services Guide A service guide for Seniors and people with disabilities Brought to you by: Aging & Disability Resource Center & Monroe Clinic 1

2 Information at your fingertips You hold in your hands the Services Guide for Green County. On these pages you will find information on services for aging and people with disabilities, with names and phone numbers at your fingertips. If you find you need even more information about a service than the phone number, you may contact the Aging & Disability Resource Center (ADRC) at These guides will be available at some of the agencies found in this guide as well as the ADRC. Extra copies of this guide are available at our office for no extra charge and we can mail one to any address in the U.S. Give us a call if you would like some sent to you! This directory may not include all agencies serving Green County residents and is not a recommendation for any provider. 2

3 The Aging & Disability Resource Center (ADRC) is the place to start for information on available services for people getting older and those with disabilities. The ADRC can provide information on: Housing Public Benefits Guardianship Services for Youth leaving high school Prevention Programs Transportation In-home care Assisted Living AND much more!! In addition to providing information on the above topics, the ADRC also is the place to call for: home delivered and congregate meals transportation services reporting elder abuse volunteer opportunities adult day center budget services We will provide information on the beneficial services available for you or a loved one and the cost of the services and eligibility requirements. Our information will assist you in making an informed choice. So call or stop in today to talk to a trained professional; no appointment needed N3152 State Road 81, Monroe Open Monday-Friday, 8:00 am-4:30pm 3

4 INFORMATION AND REFERRAL Aging & Disability Resource Center Toll Free TDD Behring Senior Center Access to Independence Video phone: TTY: Alzheimer s & Dementia Alliance UW-Extension Southern Regional Center for Children & Youth with Special Health Care Needs Waisman Center, Madison CRISIS LINES Green County Human Services Green Haven Family Advocates Police/Sheriff Emergencies Non-Emergencies: Red Cross or Toll Free We do not professionally promote or endorse any of the following resources. Please check references of a chosen agency to make personal decisions regarding the resources that are best for you. 4

5 Table of Contents Adult Day Centers..9 Adult Family Homes Alzheimer s-related Services Apartments...15 Benefits.. 13 Blind, Visually Impaired..10 Community-based Residential Facilities (CBRFs).15 Counseling Services....8 Crisis Lines Dementia Care Services Discount Shopping.11 Drivers License 16 Elder Abuse and Neglect Employment...11 Energy Assistance.12 Financial Counseling 12 Financial Services Food Pantries Geriatric Inpatient Mental Health Services Guardianships 13 Health Services Hearing Impaired, Services for the 9 Home Delivered Meals..14 Home Health Agencies Hospice.8 Housing.15 Housing Repair & Rehabilitation Programs Information and Referral Agencies...4 In-Home Care Services 7-8 Insurance 12 Legal Services Libraries.11 Lifelines 7 Loan Closets...10 Medicaid Personal Care Program..7 Medical Equipment and Supplies. 9 Medicare.13 Memory Diagnostic Clinics..10 Mental Health Services Nursing Homes..15 5

6 Table of Contents, cont d Nutrition Personal Care Agencies..7 Personal Emergency Response Systems Prenatal..17 Prescription Drug Assistance Recreation...16 Rehabilitation Services 9 Residential Care Apartment Complexes (RCAC s)...15 Senior Centers 16 Social Security 12 Support Groups.17 Supportive Home Care Agencies 7 Taxes...12 Transportation...16 Utility Assistance..12 Veterans Services..13 Visually Impaired, Services for the..10 Volunteer Opportunities..16 WIC

7 IN-HOME CARE SERVICES There are a variety of services and programs that can be brought into the home to assist in keeping people safe and helping them be more independent. Listed are some of the more common services used. Other service and program information can be obtained from the ADRC. Aging & Disability Resource Center Toll Free Supportive Home Care/Personal Care Agencies Caring Hearts, Inc Preferred Living, Inc Serenity Haven Comfort Keepers Medicaid Personal Care Program Green County Health Department GreenCountyHealth.org Lifeline: Personal Emergency Response Systems Life Assist BEEMS- Brodhead only (Police Dept.) Jo Carroll Energy First Call.. JoCarroll.com ext 1330 Mercy Hospital Meriter Hospital Phillips Lifeline ext Home Health Agencies Accura Home Health Apara Care AssuredHealthCare.com At Home Health Care BrightStarCare.com Caring Hearts Comfort Keepers Coram Health Care Good People.Live-in caregivers and companions Heartland Home Health Care & Hospice Milwaukee Home Care For You Home Health United

8 Home Health United Visiting Nurse Service (Belleville & Brooklyn only) Maxim Healthcare Services Mercy Assisted Care Home Health...(Brodhead only) Meriter Home Health Toll Free Monroe Clinic Home Care & Hospice Preferred Living Recover Health Serenity Haven Stoughton Hospital Home Health Trusted Hands Homecare & Companionship UW Health Home Health Toll Free Hospice Agencies Agrace HospiceCare-Janesville Agrace HospiceCare-Madison Beloit Regional Hospice Heartland Home Health Care & Hospice Madison Heartland Hospice Mercy Hospice Care Monroe Clinic Hospice Saint Jude Hospice Madison SouthernCare Hospice.. Madison Green County Health Department Blood pressure & Immunization clinics, TB skin testing, flu clinics, MA personal care programs. Walk-in services are available. Monroe Clinic and Hospital Services Toll Free Monroe Clinic Branches: Albany Blanchardville Brodhead Durand, IL Freeport, IL Freeport Eye Care, IL Highland Woman s Care, IL or Lena, IL Monroe Clinic-FastCare New Glarus Counseling Services IN-HOME CARE SERVICES, cont d HEALTH SERVICES Catholic Charities Janesville & Beloit Green County Human Services: Mental Health Alcohol & Drug Abuse Unit

9 Green Haven Family Advocates Lutheran Social Services Janesville Madison Monroe Clinic Behavioral Health Adult Day Centers Hand-In-Hand or Belleville Senior Center Time Out Medical Equipment and Supplies Caring Hearts Freeport Home Medical Equipment or Greenco Protective Medical Products Monroe Medical Equipment Monroe Clinic Home Care Meriter Home Health or Mercy Homecare Medical Equipment Apria HealthCare Machesney Park Integrated Home Health Care...Rockford Garrity Home Care Freeport or Homecare Pharmacy Beloit or Kealey Pharmacy & HomeCare Janesville Walgreens Health Initiatives American Cancer Society St. Vincent de Paul Society Home Health United.org Janesville Rehabilitation Services Monroe Clinic Physical Therapy Dept Monroe Manor Nursing Home and Rehabilitation Center The New Glarus Home Pleasant View Nursing Home Woods Crossing Nursing Home Brodhead YMCA of Green County Services for the Hearing Impaired HEALTH SERVICES, cont d Office for the Deaf and Hard of Hearing (ODHH) & Blind...Madison or voice Wisconsin Telecommunication Relay System (TRS) or TTY & Hearing Carry-Over & TeleBraille Customer Service TTY Center for Sight and Hearing Rockford

10 HEALTH SERVICES, cont d Voice TTY/TDD or Hearing Aid Center Telecommunications Equipment Purchase Program (TEPP) Madison TTY Monroe Clinic Audiology Services for the Blind or Visually Impaired Office for the Blind/Visually Impaired Madison or Center for Sight and Hearing Rockford or Division of Vocational Rehabilitation Employment Ser.Janesville Wisconsin Council of the Blind or Wisconsin Talking Book and Braille Library Milwaukee or Volunteer Braillists and Tapists Madison Loan Closets Access to Independence, WisLoan Madison or TTY Apostolate to the Handicapped..Monroe St. Vincent De Paul.Monroe Wheelchair Recycling Program.Madison Dementia Care Services Alzheimer s & Dementia Alliance ALZ.wisc.org Alzheimer s Assoc. S. Central Wisc. Chapter ALZ.org/scwisc Alzheimer s Family Caregiver Support Program (AFCSP) Caregiver Support Program Memory Diagnostic Clinics Dean East Memory Clinic Janesville Geriatric Assessment Center.Mercy Clinic Monroe Clinic Memory Center Southwest Health Center Memory Clinic Platteville Stateline Area Memory Clinic Beloit UW-Health Memory Assessment Clinic Madison UW-Health Geriatric Clinic (East) Madison Veterans Hospital Madison ext after hours local Geriatric Inpatient Mental Health Services Mercy Hospital Southwest Senior Behavioral Sciences Platteville Stoughton Hospital Geriatric Unit

11 HEALTH SERVICES, cont d St. Mary s Hospital UW Health Hospital LIBRARIES Albany Public Library Brodhead Memorial Public Library Monroe Public Library Monticello Public Library New Glarus Public Library Alzheimer s & Dementia Alliance Blackhawk Technical College Recording for the Blind & Dyslexic Wisconsin Talking Book & Brail Library EMPLOYMENT SERVICES Career Connections A part of Green County Human Services Vocational Rehabilitation-Rock Co. JobCenter Janesville Greenco ManPower QPS DISCOUNT SHOPPING Aldis th St., Monroe Bargains Galore th St. Monroe Dollar General th Ave. Monroe st Center Ave Brodhead Dollar Tree th St. Monroe Family Dollar River St Belleville Hometown Discount Store th Ave. Monroe St. Vincent de Paul st Ave. Monroe Albany Thrift Store 206 E Main Albany Detweiler s Bent & Dent...W363 Atkinson Rd Albany FINANCIAL SERVICES Aging & Disability Resource Center Elderly & Disability Benefit Specialist, Representative Payee, Budget Counseling 11

12 Green County Human Services Economic Support Unit Determine eligibility for Medical Assistance (MA), FoodShare, W-2, Energy Assistance St. Vincent de Paul Social Security Administration N Academy St, Janesville, WI Toll Free Office open 9-3 Mon-Fri TTY Financial Counseling Blackhawk Technical College Janesville Aging & Disability Resource Center st National Bank & Trust Co Wisconsin Community Bank Lutheran Social Services Madison Janesville St. Vincent de Paul Society Albany Thrift Store Taxes AARP Tax-Aide Farmland Preservation Tax Credit Dept. of Land Conservation Internal Revenue Service General Tax information Lottery Tax Credit: County Treasurer Insurance WI Office of the Commissioner of Insurance or Energy and Utility Assistance FINANCIAL SERVICES, cont d Green County Economic Assistance WE Energies Emergencies Customer Service Alliant Utilities Customer Plus Salvation Army Leave A Message TDS Telecom (Telephone bill assistance) Verizon (Telephone bill assistance) St. Vincent de Paul Project Home (Weatherization) SafeLink Wireless (free cell phone) or Southwest CAP

13 BENEFITS Aging & Disability Resource Center s Benefit Specialists (Assistance securing public & private benefits) Coalition of Wisconsin Aging Groups Madison (Advocacy for the Aging, Membership & Legal Services)...Toll Free Access to Independence (Information & advocacy for people with disabilities) Green Haven Family Advocates hour crisis line (Emergency Housing, Advocacy, Information &Referrals) Rock County or Lafayette County Medicare Aging & Disability Resource Center Benefit Specialists Monroe Clinic Medicare Part A & B Medicare Hotline M-F TTY Wisconsin Medigap Helpline Prescription Drug Assistance SeniorCare or Medicare Part D WI Prescription Drug Helpline... for those 60 and older for those 60 and under TTY ext.1.vp Relay Service M-F, give your TTY # General Legal Aid and Services Better Business Bureau Milwaukee national BBB Legal Action of Wisconsin Lawyer Referral Hotline Consumer Protection & Fraud Reporting Wi. Dept. of Justice LEGAL SERVICES Guardianship Aging & Disability Resource Center Guardianship Hotline ext 314 Elder Abuse and Neglect Aging & Disability Resource Center Assistance with and confidential reporting of self-neglect, physical abuse, neglect, and financial exploitation. VETERANS SERVICES Green County Veterans Service Office Freeman Transport 24/7 for Vets whose level of coverage includes travel

14 NUTRITION Nutrition Sites Congregate Meal Sites Belleville Senior Program Frederick (M-W-F) 50 Heritage Ln (T-Th) Brodhead Senior Center W Second Ave (Mon-Wed-Fri) Albany EMS meeting room Water St. (M-W-F) Monroe Senior Center th St (Mon-Fri) Monticello-Gempeler s Supermarket N Main St (Mon-Fri) New Glarus Home nd Ave (Mon-Fri) Home Delivered Meals Aging & Disability Resource Center Homebound & unable to use congregate meal sites Meals Prepared in Your Home Preferred Living, Inc Caring Hearts, Inc Serenity Haven Home Delivery of Groceries Gempeler s Supermarket For Monticello Senior Citizens only Nutrition Information Monroe Clinic Dietitian Elderly Nutrition Program FOOD PANTRIES Albany Food Pantry Thursdays 8 am-10am, must reside in Albany School District Argyle Food Pantry st & 3rd Thursdays of each month, 4 pm-5:30 pm, must reside in Argyle School District Belleville Food Pantry Tues. 8 am-noon, Thurs. 1 pm-4:30 pm, must have Belleville address Blackhawk Area Food Pantry rd Thurs of each month, 3 pm-6 pm, must reside in Blackhawk School District Brodhead Community White Gift.. Vicki rd Sat. of each month, 10 am-11:30 am, must reside in Brodhead or Juda School District 14

15 FOOD PANTRIES, cont d Green Cares-Serves all of Green County Tues. 4 pm-7 pm, Thurs. 9 am-noon, Sat. 9 am-1 pm Green County Inter-Church Food Pantry Mondays 2 pm-4:30 pm Must be a Green Co resident Pecatonica Area Food Pantry Jeanette or Agnes st & 3rd Wednesday of each month, must reside in Pecatonica School District St. Vincent de Paul Mobile Site rd Thurs each Month, 3-4pm, (weather permitting), must be a Green County resident HOUSING OPTIONS For up-to-date and accurate information on types of housing and locations, please call the Aging and Disability Resource Center at We have extensive listings. Apartments Apartment living eliminates yard care, home maintenance and climbing stairs and can increase social contact as well as reduce housing costs. Green County offers a variety of rental housing for all income levels. Adult Family Homes Adult Family Homes are small group homes consisting of 4 or fewer residents and certified by the county or state. Community Based Residential Facilities (CBRF)- A CBRF is a group home which offers meals, housekeeping and help with personal tasks like bathing and dressing. Residential Care Apartment Complexes (RCAC)-Sometimes referred to as Assisted Living Facility, these Apartment complexes provide individuals a home-like environment. In addition residents are able to access up to 28 hours per week of supportive personal and nursing services. Nursing & Rehabilitation Facility Facilities that offer skilled nursing care when extensive personal care and medical needs exist. Monroe Manor Nursing & Rehabilitation Center The New Glarus Home Pleasant View Nursing Home Wood s Crossing At Woods Point Long Term Ombudsman Program Concerns, problems and questions regarding nursing homes, CBRF s, home health and long-term care Section 8 Housing Voucher Program *************** The Aging & Disability Resource Center has extensive listings of apartments, subsidized and assisted living opportunities, please call us at for the information!************* HOUSING REPAIR & REHABILITATION PROGRAMS Habitat for Humanity: Volunteer Senior Home Repair Program Project Home Southwest CAP Green County Housing Rehabilitation Program ext

16 Tomorrow s Home Foundation Helping Hand Assistance Program.. Madison USDA Rural Development Dodgeville ext 4 TRANSPORTATION Adult and Aging Services Transportation for people with disabilities and/or age 60 and over. Van Shuttle Service to nutrition sites, adult day centers & medical appointments. Driver Escorts available. Access Medical Transit CountryView Transportation Freeman Transports 9 counties in sw WI, 24/ for Veterans New Glarus Swiss United Church of Christ Monroe United Methodist Church Monroe Cab Company Monroe Senior Center - Cab Cards To and from the Senior Center LOGISTICARE (for those on medical assistance, needing medical transportation) Driver s License: Driver s License Examiners :00 am-5 pm Monday and Wednesday. Located across from Ruda Chevrolet 815 1st Ave, Monroe, WI AARP Driver Courses RECREATION Contact churches, banks and travel agencies for tours, trips and educational programs. Senior Centers Belleville Senior Center Brodhead Senior Center Behring Senior Center Oregon Senior Center Other Recreational Sites Green County Family YMCA Monroe Arts Center Special Olympics ARC Volunteer Opportunities Green County Aging & Disability Resource Center Monroe Clinic St. Vincent de Paul

17 SUPPORT GROUPS Support Groups provide an excellent way to give and receive support. The following maintain a list of support groups: Aging & Disability Resource Center has an extensive listing Monroe Clinic Home Care & Hospice Behring Senior Center Alzheimer s & Dementia Alliance Madison or Support Groups are designed for friends, family and caregivers, as well as the individual affected by a particular disease or disability. The Aging & Disability Resource Center has an extensive listing of support groups, please contact us for a copy! Prenatal WIC This booklet is a collaborative effort between the Aging & Disability Resource Center & Monroe Clinic. If you notice a service or an organization that is not listed, please call the Aging & Disability Resource Center to add it to the next publication. Winter 2013 Green County Human Services. All rights reserved. 17

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