JCPenney. Supplier to Retail Logistic Center Manual

Transcription

1 JCPenney Supplier to Retail Logistic Center Manual THIS MANUAL IS A SUPPLEMENT TO YOUR JCPENNEY ROUTING GUIDE AND DOES NOT REPLACE IT. USE THIS MANUAL AS THE GUIDE FOR SHIPPING BULK SHIPMENTS TO A JCPENNEY RETAIL LOGISTICS CENTER. (SHIPMENTS OF MERCHANDISE TO INDIVIDUAL STORES, STORE SUPPORT CENTERS SSC S, & CATALOG LOGISTICS CENTERS VIA PEPS AND OTHER CARRIERS ARE NOT AFFECTED BY THIS MANUAL). Restricted This manual is the property of JCPenney Co., Inc. and contains valuable proprietary information. It is furnished to you in confidence and solely for use in connection with your dealings with JCPenney. While in your possession, this manual and its contents must be maintained in strict confidence and not be divulged to anyone other than those who need to know its contents for purpose of dealing with JCPenney. This manual is to be returned immediately upon cessation of your dealings with JCPenney or upon request. Revised July 2006 For any questions concerning this manual please contact: Supply Chain Specialist

2 Table of Contents Subject Page(s) I. Retail Logistics Facility Information 2 II. General Guidelines 3 III. Pre-Alert/Advanced Packing List 4-5 IV. Carton Marking Guidelines 6 V. Expense Offset Policy 7-8 Retail Logistics Centers VI. Domestic Transportation

3 This manual applies to all shipments to the following JCPenney Retail Logistics Center units: Facility Number Description Alliance Catalog Fluid Load Alliance Catalog (Pickpack) Alliance Catalog (Prepack) Alliance General Mdse. (Pickpack) Alliance Garment-On-Hanger Alliance DISP Alliance NFR Supply Alliance Retail NFR Buena Park DISP Buena Park Catalog Fluid Load Buena Park Purchasing Buena Park Prepack Shoe North Bergen DISP Statesville Disp Atlanta Disp List of JCPenney Retail Logistics Facility Addresses Alliance Buena Park JCPenney Whse #xxxx-x JCPenney Whse #xxxx-x 1701 Intermodal Pkwy 6800 Valley View Avenue Haslet, TX Buena Park, CA Statesville Atlanta JCPenney Whse #xxxx-x JCPenney Whse #xxxx-x 1634 Salisbury Road 120 Penney Road Statesville, NC Forest Park, GA North Bergen JCPenney Whse #xxxx-x th Street North Bergen, NJ Use the correct warehouse number where xxxx-x is indicated above. List of JCPenney Contacts Location Telephone # Contact Fax # Alliance (817) Lynn Neeper (817) Buena Park, CA (714) Janet Castillo (714) North Bergen, NJ (201) Rich Greener (201) Salt Lake City, UT (801) Routing Publications (801) Atlanta (404) Larry Motycka (404)

4 General Guidelines for shipments to Retail Logistics Center An EDI 856: Ship Notice/Manifest is required for all shipments to a Retail D.C. For domestic shipments, the EDI 856 must be transmitted immediately upon release of the shipment to the carrier. An EDI 856 should not be transmitted prior to actual shipment in case of any required changes. Indirect Import shipments, where the supplier imports the merchandise but the import container is delivered to a JCPenney Retail D.C., is considered a domestic shipment. All domestic rules for the EDI 856 and UCC-128 labels apply to these shipments. In addition to the EDI 856 ASN, a Pre-Alert/Advanced Packing List must be ed or faxed to the appropriate Logistics Center Order Services contact no later than the release of the shipment to the carrier. Refer to Pre- Alert/Advanced Packing List Message guidelines on page 5 for more detailed instructions. Failure to send the pre-alert will result in $500 expense offset. Each selling unit must have complete and accurate unit labeling in accordance with the packaging specifications found in the JCPenney Supplier Internet Site / Supplier Links / Packaging Retail. If the entire PO or Contract / POM Purchase Order cannot be shipped on one container, it must be noted on the Pre-Alert/Advanced Packing List. Merchandise being shipped into the prepack warehouse must be uniformly packed with the same number of units in each carton, as specified in the Contract/POM Purchase Order. Merchandise being shipped into the pickpack warehouses must not be mixed with other sku s in the same carton. When possible, pack with the same number of units in each carton as specified in the Contract/POM Purchase Order. Odd packs must have Buyer s approval. Odd packed cartons must be clearly marked and identifiable with no mixed skus within a carton, except in pre-packed master cartons specified on the Contract/POM Purchase Order. Master packing of cartons is not allowed. Do not over pack cartons into master packs. All cartons must be marked with all required JCPenney information. The JCPenney Supplier Internet Site under UCC-128 Labels / Wholesale Distribution has examples of the carton shipping labels. Use the Expanded Size Labels [includes contents]. Cartons must be loaded into the trailer/container by JCPenney lot (style) number. If there is more than one sku, each sku must be loaded completely before proceeding to the next sku number. Do not ship on pallets. 3

5 Pre-Alert / Advanced Packing List Message Guidelines A separate Pre-Alert form must be completed for each trailer to a Retail Logistics Center. Trailer/container number and carrier must be indicated on the Pre-Alert for truckload/container load shipments. The carriers freight bill (PRO) number must appear in lieu of the trailer number on less-than truck-load (LTL) shipments. An example of the format for the Pre-Alert/Advanced Packing List appears as Exhibit #1 on the next page of this manual. The key fields in the pre-alert are listed below: From - The actual origin location from which you are shipping. Trailer/Container Number - One trailer/container per Pre-Alert. In case of an LTL shipment, use the freight bill (PRO) number. Subdivision - JCPenney subdivision number. Lot Number - JCPenney style number. Line Number - JCPenney color number. SKU Number - A complete breakdown by sku must be provided, but size range may be used if JCPenney sku is not known. Weight: - Carton weight. Island Pacific Prepack Code Substitute for SKU number for all prepack footwear or apparel on Island Pacific System. DI Number. Island Pacific Purchase Order (IPPO) Number - for all merchandise on Island Pacific system. Pack Size - units per carton. Designate (LDP) Landed Duty Paid or (DDP) Deliver Duty Paid JCPenney Warehouse Facility and Location. Pre-Alert Number - Use any sequential number series. A Pre-Alert/Advanced Packing List must be faxed to the respective Logistics Center Order Services contact no later than the release of the shipment to the carrier. Logistics Center Fax Number To the Attention of *Common ID Alliance, TX Order Services dsaldocs@jcpenney.com Document Control North Bergen, NJ Order Services dsaldocs@jcpenney.com Document Control Buena Park, CA Order Services dsbpdocs@jcpenney.com Document Control Atlanta, GA Order Services dsaldocs@jcpenney.com Document Control *All domestic/indirect information including s/packing list attachments and s from supplier or consolidators MUST be sent to the appropriate common address ID. 4

6 Exhibit #1 JCPenney Pre-Alert #: Retail Shipment Pre-Alert/Advanced Packing List TO: JCPenney Co., Inc. From: Supplier Name Address-See page 2 JCP Supplier # Supplier Address Phone: Supplier City, State, Zip Code Fax: Supplier Phone Number Transportation/Carrier Information Ship Date*: Trailer #: Carrier: PRO #: * Actual Ship Date, as it was signed on Bill of Lading. Shipment Information Subdivision: Total Weight Lbs.: DI #: Pack Size: LDP or DDP: Total Total Carton Lot # Line # SKU # Color Units Cartons WT (Lbs.) Total MIXED CASES SHOULD BE AVOIDED, HOWEVER, PLEASE LIST ANY MIXED CASES. 5

7 Exhibit #2 Carton Labels Reference: JCPenney Supplier Website for EDI/JCPenney/UCC 128 Labels/Wholesale Distribution 6

8 Expense Offset Policy Packaging & Labeling Non-compliance with our requirements for Supplier to Retail will result in an expense offset for any resulting labor and material costs. These Expense offset charges are posted on the JCPenney Supplier Internet Site under the below noted link: Expense Offset Policy Floor Ready Compliance On supplier to Warehouse shipments you must be compliant on the below noted floor ready compliance metrics. Expense offset chargers for non-compliance are posted on the J.C. Penney Supplier Internet Site under Supplier links: Supplier Performance Supplier Compliance Expense Offsets. Early/Late Shipping Late ASN /Invalid Date Missing/Invalid ASN s Logistics Data Error Hanger Compliance POS Ticketing Carton Contents do not Match ASN The following general areas result in violation, which will be, assessed a charge of $500 per incident. Not Faxing or ing the Pre-Alert/Advanced Packing List to the respective Logistics Control Order contact by the release of shipment to carrier. Incorrect Pre Alert/Advanced Packing Lists.- Must have the JCP Subdivision, Lot, Line, SKU, Contract/POM Purchase Order, Weight and pack size. Incorrect or Missing Weight on Pre-Alert/Advance Packing List. Missing or incorrect JCP carton marking. Labor and Material costs will be charged to correct the problem plus the $500 incident charge. Incorrect pack size (units per carton) - any carton containing units of merchandise not equal to the contract/pom purchase order pack size, with the exception of any request from the Buying Unit. Labor and Material costs will be charged to correct the problem plus the $500 incident charge. Mixed cartons - any carton that contains merchandise not as specified on the contract/pom purchase order or mixed sku s within a carton. (i.e. merchandise from another subdivision, lot, line, or sku number) Labor and Material costs will be charged to correct the problem plus the $500 incident charge. Merchandise substitutions - any substitution not authorized by a contract / master purchase order number revision or directly by the Buying Unit, including but not limited to substitutions of color and size. Multiple trailers or containers on one shipment manifest. Labor and Material costs will be charged to correct the problem plus the $500 incident charge. Incorrect wholesale Logistics center address and/or unit number Substandard carton quality or taping - any carton not suitable for normal warehouse handling and domestic transportation to JCPenney stores. Labor and Material costs will be charged to correct the problem plus the $500 incident charge. Plastic wrapped cartons the use of plastic or similar types of material for wrapping cartons is prohibited. 7

9 Stenciled cartons - use of stencils is not permitted. Banded Cartons use of bands, regardless of material type, is prohibited from placement around cartons. Improper trailer loading by supplier - any trailer not loaded in accordance with JCPenney specified requirements in the General Guidelines section of this manual, or loaded improperly, resulting in physical damage to the cartons or contents. Do not ship on pallets. Supplier paid freight coming into our facilities must not be a live unload. Live unloads will be subject to a $500 penalty plus any charges for detention of equipment. Domestic/Inland Transportation The F.O.B. point for your shipments is shown on the contract/pom purchase order. If the F.O.B. ship point is not correct, please contact JCPenney at (801) immediately. All requirements of this manual apply regardless of terms of purchase to the JCPenney warehouse. I. Shipping Terms FOB Supplier s Warehouse When the shipping terms are not F.O.B. JCPenney Warehouse, JCPenney assumes the cost of domestic transportation and controls the carrier routing. For nonfull TMS suppliers the following routings apply for all shipments to JCPenney warehouse units listed on page 2 of this manual: NOTE: Full TMS suppliers continue to submit 753 request for routing, as normal, for shipments destined to our warehouses. Shipment Weight Carrier Name lbs. Authorized small package carrier (UPS or FedEX) as shown in the routing section of the JCPenney Supplier Website ,500 lbs. LTL Motor Carrier shown in Routing Section of JCPenney Supplier Website. 4,500 lbs. or more The Load Management Center (LMC) at loadmgmt@jcpenney.com If the volume of your shipment is greater than 1,200 cubic feet, regardless of weight, contact the LMC for routing. If your shipment occupies more than 20 linear feet of trailer space, regardless of weight, contact the LMC for routing. The LMC needs to be contacted at least 48 hours before shipping. In some cases the LMC may determine that your shipment does not qualify for a truckload move. If that happens, The LMC will contact you within 24 hours to use the designated LTL motor carrier for that shipment. UPS Consignee Billing and FedEX Ground Collect shipments will be billed directly to JCPenney. All other domestic/inland shipments at JCPenney expense are to be tendered to the carrier as follows: 8

10 LTL COLLECT. Bill to: JCP Logistics L.P. Attn. Logistics Control office. P.O. Box 45111, Salt Lake City, UT TL COLLECT. Bill to: JCP Logistics L.P. Attn. Logistics Control office. P.O. Box 45111, Salt Lake City, UT Refer to Retail General Guidelines and Retail Routing Section of JCPenney Supplier Website for additional shipping information. II. Shipping Terms Landed Duty Paid Use the following chart to determine the proper carrier when terms are Landed Duty Paid (LDP). Full Containers Landed At Final Destination Carrier Long Beach/LA Buena Park, CA PDS Trucking Fax Haslet, TX Dallas, TX Seattle, WA Haslet, TX Sumner, WA Southwest Freight Pacer Cartage Tacoma, WA NY/NJ Ports Sumner, WA Statesville, NC Premier Transport or JEFCO Ext 700 LCL Shipments Call Transportation Division at III. Shipping Terms Delivery Duty Paid (DDP) or FOB JCPenney Warehouse For shipping terms of Delivery Duty Paid or FOB JCPenney Retail Warehouse, the supplier is responsible for transportation to final destination. Note that all pre-alert requirements as detailed on pages 4 & 5 apply on these shipments as well. When Shipping terms are F.O.B JCPenney Warehouse, your shipping dept. must inform the carrier at time of booking that the trailer or container must be dropped at the destination JCPenney facility. Failure to do so may cause a delay in receipt of your merchandise. Shipments cannot be a live unload. Document Distribution Below is a summary that details how documents, such as the Bill of Lading, are to be distributed. This summary breaks down the distribution by warehouse facility. 9

11 Buena Park, CA Atlanta, GA Dallas, TX Document North Bergen, NJ Statesville, NC Haslet, TX (Alliance) Bill of Lading (original) Issued to Carrier Issued to Carrier Issued to Carrier Bill of Lading (copy) Place the documents Place the documents Place the documents and Pre-Alert (copy) in an envelope and hand in an envelope and in an envelope and deliver to driver for Whse staple to the wall of staple to the wall of and For trailer or to last carton. trailer or to last carton. all other units, staple envelop to wall of trailer or to last carton. Merchandise Invoices All invoices must be transmitted to JCPenney via the EDI 810 transaction set. Questions should be directed to JCPenney Salt Lake City Accounting Center, EDI Department at (801)