TERMS & CONDITIONS HSBC CASH INSTALMENT PLAN CASH BACK PROMOTION 2

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1 TERMS & CONDITIONS HSBC CASH INSTALMENT PLAN CASH BACK PROMOTION 2 THE PROMOTION PERIOD 1. The HSBC Cash Instalment Plan Cash Back Promotion 2 ( Promotion ) shall run from 1 January 2015 to 31 March 2015, both dates inclusive ( Promotion Period ). ELIGIBILITY 2. The Promotion is open to all primary credit cardholders of HSBC Bank Credit Cards who will be contacted by HSBC Bank via Telesales, Branches or Mobile Sales team: HSBC Premier World MasterCard Credit Card, HSBC Advance Visa Platinum Credit Card, HSBC Visa Signature Credit Card, HSBC Visa Platinum Credit Card, HSBC Visa Reward Credit Card and HSBC Gold MasterCard Credit Card issued by HSBC Bank (hereinafter referred to as the Participating HSBC Bank Credit Cards ) EXCEPT for the following categories of persons: i) Holder(s) of HSBC Amanah Credit Cards-i that are issued by HSBC Amanah Malaysia Berhad; and/or ii) Holder(s) of HSBC Bank Credit Cards that are not issued in Malaysia; and/or iii) Holder(s) of invalid or cancelled HSBC Bank Credit Cards and/or whose accounts are delinquent within HSBC Bank s definition at any time during the Promotion Period; and/or iv) Holder(s) of company and/or corporate HSBC Bank Credit Cards that bears the xxxx xxxx 6000 xxxx series (hereinafter collectively referred to as the Eligible Cardholder ). THE PROMOTION 3. The Promotion allows Eligible Cardholders to perform Cash Advance on his/her Participating HSBC Bank Credit Card and to repay the cash advanced amount ( CIP Amount ) together with the applicable interest ( CIP Interest ) in equal monthly instalments for a repayment period of 24 or 36 months ( CIP Tenure ), herein referred to as CIP. Upon approval of the CIP, the Eligible Cardholder will be entitled to Cash Back as per Clause 18 below, upon meeting the Participation and Qualifying Criteria detailed in Clause 7 to 16 below. 4. A 2% Cash Advance Fee will be charged if the approved CIP Amount is below RM5, The CIP Interest will be charged on the CIP Amount and will be computed based on a reducing balance repayment method basis. The effective interest rate will be calculated from one account statement cycle date to the next statement cycle date for the CIP Tenure. PARTICIPATION CRITERIA 6. To participate, the Eligible Cardholder must apply for CIP via the following methods: A. By completing and submitting a CIP application to any HSBC Bank branch or HSBC Bank Mobile Sales team by selecting and indicating the following: I. The CIP Amount applied for; and II. III. The CIP Tenure which can only be 24 or 36 months tenure; and Details of his/her nominated Bank Account ( Nominated Bank Account ). For avoidance of doubt, Nominated Bank Account refers to an active bank account with any other

2 banking institutions licensed by Bank Negara Malaysia, nominated by the Eligible Cardholder to receive the transfer of the CIP Amount; or B. By calling the HSBC Contact Centre at to apply for a CIP. 7. After the Eligible Cardholder makes the above selections and nomination at the point of application, Eligible Cardholder will not be able to change/alter the CIP Tenure and/or the CIP Monthly Instalment once they have applied as per Clause 7. QUALIFYING CRITERIA 8. Eligible Cardholders must have an active deposit account with any other banking and/or financial institutions licensed by Bank Negara Malaysia, nominated by the Eligible Cardholder to receive the transfer of the CIP Amount. 9. The minimum amount for each CIP application to qualify for this Promotion is RM20,000 ( Minimum Prescribed Amount ) and the CIP Amount approved, together with the CIP Interest and the Cash Advance Fee should not exceed 95% of the available credit limit of the Eligible Cardholder s Participating HSBC Bank Credit Cards account ( HSBC Bank Credit Card Account ) or any amount as HSBC Bank deems fit. The CIP Amount together with its applicable CIP Interest when aggregated with the sum of the total outstanding balance (including all unbilled balances in the HSBC Bank Credit Card Account), must not exceed the available credit card limit of the HSBC Bank Credit Card Account available limit of the Eligible Cardholder. 10. The available amount for the CIP, inclusive of the Cash Advance Fee and the applicable CIP interest, is subject to the Available Limit of the Eligible Cardholder s HSBC Bank Credit Card Account at the time of processing the CIP application. 11. CIP is made available to Eligible Cardholders based on their present Participating HSBC Bank Credit Card status. Eligibility to participate in this Programme is subject to satisfactory conduct of the Eligible Cardholder s HSBC Bank Credit Card Account. All other terms and conditions appearing in the Cardholder Agreement which is part of the HSBC Bank Universal Terms & Conditions ( Cardholder Agreement ) and as may be stipulated from time to time by HSBC Bank, shall apply. 12. HSBC Bank may at its sole discretion: a) Approve the CIP amount applied for therein; or b) Approve the CIP at a lower amount from what was applied for therein without further notification to the Eligible Cardholder at the time of approval. However, HSBC Bank will subsequently notify the Eligible Cardholder in writing of the CIP approved at the lower amount and the CIP Monthly Instalment; or c) Decline the CIP application; as HSBC Bank deems fit. HSBC Bank is not obliged to assign any reason to the Eligible Cardholder in respect to the exercise of its discretion pursuant to this clause. 13. Eligible Cardholders will be liable for the CIP Amount transferred from their HSBC Bank Credit Card Account once the same has been credited into their Nominated Bank Accounts upon HSBC Bank s approval of the CIP application. 14. The transfer of the CIP Amount from the Eligible Cardholder s HSBC Credit Card will be effected within 10 business days from the date of approval of the CIP application. HSBC Bank reserves the right, at its absolute discretion, to defer or refuse to effect the transfer of the CIP without assigning any reason whatsoever. Circumstances whereby an application for CIP may be declined/rejected include but are not limited to the following:

3 (i) if the CIP to be transferred does not meet the Minimum Prescribed Amount; or (ii) if the Eligible Cardholder s HSBC Credit Card Account has insufficient credit balance; or (iii) unforeseeable circumstances which are beyond HSBC s control; or (iv) where the CIP cannot be effected due to security reasons. 15. Throughout the first 12 months of the CIP tenure, the Eligible Cardholder cannot perform the following: a) Opt for an early settlement of the CIP; or b) Cancel any existing Primary or Supplementary HSBC Bank/HSBC Amanah Credit Card/-i; or c) Default on the minimum monthly payment on all HSBC Bank/HSBC Amanah Credit Card/-i account(s); otherwise the Eligible Cardholder will not be entitled to the Cash Back. Example 1 Eligible Cardholder A s CIP is approved in 11 November From December 2014 November 2015, Eligible Cardholder A will need to make prompt repayments (at least minimum monthly payments as per his Participating HSBC Credit Card monthly credit card statements). CASH BACK ELIGIBILITY 16. Upon satisfying the Participation Criteria and Qualifying Criteria as detailed in Clauses 7 to 16 above, the Eligible Cardholder is entitled to receive Cash Back as per Clause 18 below on a first come, first served basis and subject to availability. The Cash Back will be credited into the Eligible Cardholder s Participating HSBC Bank Credit Card account used to apply for the CIP on the 13 th month of the CIP tenure. The Eligible Cardholder will receive notification of the Cash Back, if any, through the respective Participating HSBC Bank Credit Card monthly credit card statement that follows after the date of the crediting of the Cash Back. 17. The Cash Back amount awarded will be calculated based on the following formula: Total Cash Back = CIP Approved Amount X Interest Rate X 30% Example 2 Eligible Cardholder A applies for the following CIP which is subsequently approved within the Promotion Period:- CIP Amount : RM30,000 Tenure : 24 months Interest Rate : 4.88% p.a. Eligible Cash Back : RM 30,000 X 4.88%p.a. X 30% : RM An Eligible Cardholder may sign up for multiple CIP under this Promotion however, an Eligible Cardholder may only be entitled to one unit of Cash Back per approved CIP application, the amount of which is based on Clause 18 above. GENERAL TERMS & CONDITIONS 20. At the time of crediting the primary Eligible Cardholder s Participating HSBC Bank Credit Card with the Cash Back, all the Participating HSBC Bank Credit Card by Eligible Cardholders MUST NOT be

4 delinquent, and/or invalid or cancelled within HSBC Bank s definition, otherwise they will be disqualified from participating or receiving the Cash Back from this Promotion. 21. HSBC Bank will not entertain any request from any Eligible Cardholders or any other person to credit the Cash Back to the Eligible Cardholder s other or any third party s HSBC Bank Credit Card account. 22. HSBC Bank will not entertain any request from any Eligible Cardholders or any other person to credit the Cash Back to the Eligible Cardholder s other or any third party s HSBC Bank Credit Card/-i account. 23. HSBC Bank shall not be held liable for any mishaps, injuries or accidents that may occur in the usage of the Cash Back received in this Promotion. 24. HSBC Bank reserves the right to substitute the Cash Back with any item of similar value at any time with 3 days prior notice. 25. HSBC Bank reserves the right to publish or display the name, picture and city of residence of the Eligible Cardholders who have been selected to receive the Cash Back for this Promotion for advertising and publicity purposes. By participating in this Promotion, the selected Eligible Cardholders hereby consent to and agree that HSBC Bank shall be at liberty to publish their names, pictures and city of residence without compensation for advertising and publicity purposes. 26. These Terms and Conditions are in addition to the respective terms and conditions which regulate the provision of the products and propositions referred to in this CIP Programme. In the event of inconsistency between these Terms and Conditions and the respective product and proposition terms and conditions, these terms and conditions shall prevail in relation to this CIP Programme. 27. HSBC Bank reserves the right at its absolute discretion to vary, delete or add to any of these Terms & Conditions with 3 days prior notice. The amended Terms and Conditions shall prevail over any provisions or representations contained in any other promotional materials advertising this Promotion 28. HSBC Bank may use any of the following modes to communicate notices in relation to this Promotion to the Eligible Cardholder: i) Individual notice to the Eligible Cardholder (whether by written notice or via electronic means) sent to the Eligible Cardholder s latest address/ address as maintained in the HSBC Bank s records; ii) Press advertisements; iii) Notice in the Eligible Cardholder s credit card statement(s); iv) Display at its business premises; or v) Notice on HSBC Bank internet website(s); where such notices shall be deemed to be effective on and from the 4th day after its delivery/publication/display as per the manner described herein. Save and except notices sent via ordinary mail which will be deemed delivered on the 3rd day after posting, notices sent via other modes as described herein are deemed delivered immediately after posting/publication/display. 29. These Terms and Conditions are in addition to the respective Universal Terms and Conditions ( UTCs ) for HSBC Bank of which the respective Cardholder Agreements are a part of and which regulate the provision of credit card facilities by HSBC Bank. The UTCs are available at In the event of inconsistency between these Terms and Conditions and the UTCs, these Terms and Conditions shall prevail in so far as they apply to this Promotion.

5 30. HSBC Bank shall not be liable for any default due to any act of God, war, riot, strike, terrorism, epidemic, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of HSBC Bank. 31. HSBC Bank reserves the right to cancel, terminate or suspend this Promotion with 3 days prior notice. For the avoidance of doubt, cancellation, termination or suspension by HSBC Bank of this Promotion shall not entitle the Eligible Cardholder to any claim or compensation against HSBC Bank for any and all losses or damages suffered or incurred by the Eligible Cardholder as a direct or indirect result of the act of cancellation, termination or suspension. 32. HSBC Bank shall only be liable for any losses or damages suffered or incurred as a direct result of HSBC Bank s gross negligence and shall not be liable for any other loss or damage of any kind such as loss of income, profit, goodwill or indirect, incidental, exemplary, punitive, consequential or special loss or damage howsoever arising, whether or not HSBC Bank have been advised of the possibility of such loss or damage. 33. The Eligible Cardholder shall be personally responsible for all taxes, rates, government fees or any other charges that may be levied against them under applicable laws, if any, in relation to this Promotion. 34. HSBC Bank s decision on all matters relating to this Promotion including but not limited to the eligibility to participate, the selection of the recipient of the Cash Back for this Promotion, and in case of any dispute, shall be final and binding on all Eligible Cardholders who participate in this Promotion and no correspondence will be entertained 35. By participating in this Promotion, the Eligible Cardholder agrees to be bound by these Terms and Conditions and the decisions of HSBC Bank.