1.1 In these terms and conditions, unless the context otherwise requires:

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1 SBI Sweet Rewards Terms and Conditions 1. Interpretation 1.1 In these terms and conditions, unless the context otherwise requires: Account Holder Bank CASA Customers Account Level means the Bank s Singapore Dollar retail savings and/or current account holders with access to the Bank s internet banking facility. means the State Bank of India, Singapore Branch and where the context so requires includes its servants and agents. means the Bank s SGD current and savings account. means the individual account or single account of the retail customer. For example, an Account Holder may have multiple accounts, such as Time deposits, CASA in SGD / USD under a single identification number (CIF or Customer Identification File) but for the purpose of the Program, Points are accumulated and redeemed at an individual account level only in respect of the SGD transaction. INB INB Bill Payment INB Remittances Participant means the Bank s Internet Banking facility. means payment of bills to any of the Bank s empanelled billers through the INB. means funds transfer or remittances in Indian Rupee ( INR ) to India done through the INB. means an Account Holder who has successfully logged in and has been acknowledged by the Bank as a participant in the Program.

2 Points POS transactions Program Redemption means points awarded under this Program in accordance with Clause 3 herein. means Point of Sale transactions done at any participating merchant establishment using the Bank s debit card(s). means the Bank s Sweet Rewards Program as defined herein. means that the cash value of the Points which are accumulated pursuant to the formula as described in Clause 3.2 will be credited into the mandated current or savings account of the Participant with the Bank. 2. Eligibility 2.1 All Account Holders are eligible to participate in the Program by voluntarily opting into the Program via the INB. 2.2 An Account Holder who through his/her INB account has successfully opted into the Program and is accepted as a Participant will be deemed to have accepted the terms and conditions of the Program as contained herein. 2.3 Under the Program, Points will be awarded only in respect of the following transaction types 1. INB Bill Payments; 2. POS Transactions; and 3. INB Remittances. 2.4 The validity or eligibility of any accounts opened by the Bank for the Program shall be determined by the Bank in its sole discretion. 2.5 Corporate/Company account holders are not eligible to participate in the Program unless otherwise stated.

3 2.6 If the Participant voluntarily terminates his / her account or his / her account is involuntarily terminated by the Bank, at any time for any reason, the Participant will be disqualified from participating in the Program. Any unredeemed Points shall be automatically cancelled and rendered void. These unredeemed Points shall not be transferable to any other account of the said Participant or to another Account Holder. 2.7 Notwithstanding any matters stated herein, the Bank shall have the absolute discretion to determine which of the Bank s retail accounts holders shall be eligible to participate in the Program. The Bank shall be entitled to disqualify any retail account and/or Account Holder from participating in the Program at any time for any reason. 3. Issuance of Points 3.1 Points will be awarded 7 calendar days after the successful transaction date In the case of INB Bill Payments - Bill Amount is transferred through the INB to the biller organization empanelled with the Bank In the case of INB Remittances - An amount is transferred through the INB from the Participant s account to a receiver account In the case of POS Transaction - A transaction at the end of which the Participant receives the debit advice from the participating merchant establishment. 3.2 Points will be awarded in accordance with the following table: S. No. Transaction Type Criterion Points awarded 1 INB Bill Payment Every successful transaction subject to 2 Points per maximum of 5 transactions in a month transaction 2 POS Transaction Every successful transaction greater than S$ INB Remittances No minimum or maximum amount criteria 5 Points per transaction 10 Points per transaction 3.3 The Redemption Value of Points awarded to the Participant will be reflected in the Participant's monthly account statement, provided that the said monthly account statement may be corrected or revised by the Bank at any time to correct any computational or recording errors.

4 3.4 Where any transaction is reversed, cancelled or modified, (whether in whole or in part), and where Points have been awarded or redeemed in respect thereof the Bank reserves the right to accordingly reverse, cancel or make such modifications to the Points awarded or redeemed, or debit its equivalent cash value from the Participant s account, whichever is applicable. 4. Redemption 4.1 Redemption of the accumulated Points for eligible transactions will be automatically done by the Bank on the last working day of the same month. 4.2 Points under the Program are awarded and redeemed at the Customer Account Level. 4.3 Redemption is in accordance with the following table: Points Tier First 50 Points Next 100 Points Above 150 Points Redemption Value $ 0.10 for every point $ 0.20 for every point $ 0.50 for every point For example, if a Participant is awarded 160 Points, he or she will earn $30.00 in Redemption value as follows: First 50 Points - $0.10 x 50 = $5.00 Next 100 Points - $0.20 x 100 = $20.00 Above 150 Points - $0.50 x 10 = $5.00 Total Redemption value $ The Bank is not liable for any claim, loss or damage arising from or in connection with any system error or any other circumstances beyond the Bank s reasonable control that prevents the award and redemption of Points.

5 5. General Conditions 5.1 Fraud and/or abuse relating to the award of Points or redemption may result in the forfeiture of accrued Points as well as the cancellation of the Participant s account. 5.2 Without prejudice to any of the Bank's rights and remedies, the Bank is entitled, at any time, in its discretion and without giving any reason or notice, to terminate the Program or withdraw, cancel or invalidate any Points awarded and/or monies already redeemed into the Participant s account. 5.3 The Bank is not liable if it is unable to perform its obligations under these terms and conditions, and / or in the event that any INB Bill Payment, INB Remittance or POS transaction is not effected, due directly or indirectly to the failure of any machine or communication system, industrial dispute, war, Act of God, or anything outside the reasonable control of the Bank or its servants or agents. The Bank shall not be responsible for any delay in the transmission to the Bank of evidence of retail purchases by the participating merchants or any other third party. 5.4 The Bank reserves the right to vary, delete or add to any of these terms and conditions and the Points required for redemption at any time at its discretion without any prior notice. Any changes in the terms and conditions of the Program will be posted on the Bank s website. For the latest details and information, visit