APPLYING THE 7 HABITS TO YOUR PMO

Transcription

1 APPLYING THE 7 HABITS TO YOUR PMO Professional Leadership Development Meetup January 13, 2017

2 Agenda Introduction Applying the 7 Habits Habit 1: Be Proactive Habit 2: Begin with the End in Mind Habit 3: Put First Things First Habit 4: Think Win-Win Habit 5: Seek First to Understand, Then to be Understood Habit 6: Synergize Habit 7: Sharpen the Saw Wrap-Up & Challenge 2017 NORDIC. ALL RIGHTS RESERVED. CONFIDENTIAL. 2

3 Introduction: 7 Habits Background The essence of effectiveness is that you get the results you want today in such a way that you can get even better results in the future. 3

4 Introduction: 7 Habits Foundation 2016 NORDIC. ALL RIGHTS RESERVED. CONFIDENTIAL. 4

5 Introduction: See-Do-Get Model If you want to make minor changes in your life, work on your behavior. But if you want to make significant, quantum breakthroughs, work on your paradigms. Stephen R. Covey 5

6 Habit 1: Be Proactive Highly Effective Practices Pause and respond based on principles and desired results Use proactive language Focus on your Circle of Influence Become a Transition Person 6

7 Habit 2: Begin with the End in Mind Highly Effective Practices Define outcomes before you act Create and live by a Personal Mission Statement 7

8 Habit 3: Put First Things First Highly Effective Practices Focus on your highest priorities Eliminate the unimportant Plan every week Stay true in the moment of choice 8

9 Habit 3: Put First Things First 9

10 Habit 3: Put First Things First Weekly Planning Steps 10

11 Habit 4: Think Win-Win Highly Effective Practices Have an Abundance Mentality Balance courage and consideration Consider other people s wins as well as your own Create Win-Win Agreements 11

12 Habit 5: Seek First to Understand, Then to be Understood Highly Effective Practices Practice Empathic Listening Respectfully seek to be understood 12

13 Habit 5: Seek First to Understand, Then to be Understood Empathic Listening 13

14 Habit 5: Seek First to Understand, Then to be Understood I Messages 14

15 Habit 6: Synergize Highly Effective Practices Value differences Seek 3 rd Alternatives 15

16 Habit 6: Synergize Path to Synergy 16

17 Habit 7: Sharpen the Saw Highly Effective Practice Active the Daily Private Victory 17

18 Habit 7: Sharpen the Saw Daily Private Victory 18

19 If you apply even one of the 7 Habits today, you can see immediate results, but it s a lifetime adventure a life promise. Stephen R. Covey 19

20 Contacts Paul Poulsen Senior Client Partner FranklinCovey Lindsay Hudson, PMP Director of PMO and Administration Nordic 740 Regent Street, Suite 400 Madison, WI office cell 2017 NORDIC. ALL RIGHTS RESERVED. CONFIDENTIAL. 20

21 7 HABITS OF HIGHLY EFFECTIVE PEOPLE Professional Leadership Development Meetup Group Participant Guide January 13, 2017 THE 7 HABITS PROMISE By living the 7 Habits, you will become profoundly more effective in the things that matter most to you in your work and personal life. List some things you would like to change in order to become more effective. WORK: PERSONAL: Franklin Covey Co. All rights reserved.

22 KEY INSIGHTS SUMMARY Record your key insights and take-aways during today s session. Habits Principles of Effectiveness Key Insights Habit 1: Be Proactive Responsibility, choice, accountability, initiative, resourcefulness Habit 2: Begin with the End in Mind Vision, commitment, purpose Habit 3: Put First Things First Focus, integrity, discipline, prioritization Habit 4: Think Win-Win Mutual benefit, fairness, abundance Habit 5: Seek First to Understand, Then to be Understood Respect, mutual understanding, empathy, courage Habit 6: Synergize Creativity, cooperation, diversity, humility Habit 7: Sharpen the Saw Renewal, continuous improvement, balance 1

23 HABIT 1: BE PROACTIVE CIRCLE OF INFLUENCE Consider where you spend your time and energy in a typical day as a project or department leader. Write each activity in the appropriate circle. 2

24 HABIT 2: BEGIN WITH THE END IN MIND VISION: What is your vision for your PMO or department in 2017? GOALS: What specific goals support your vision? What does success look like for each? 3

25 HABIT 3: PUT FIRST THINGS FIRST WHAT COULD MAKE A DIFFERENCE? What one thing could you do on a regular basis, that you are not doing now, that would make a significant, positive difference in your work and personal life? WORK: PERSONAL: YOUR IMPORTANT THINGS List three to five important things you want to put first to support your PMO or department, then prioritize them. You have to decide what your highest priorities are and have the courage pleasantly, smilingly, non-apologetically, to say no to other things. And the way you do that is by having a bigger yes burning inside. - Stephen R. Covey 4

26 THE TIME MATRIX 1. How will you reduce or avoid fire-fighting in Q1? 2. How will you increase the amount of time you spend on effective activities in Q2? 3. How will you reduce the distractions of Q3? 4. How can you eliminate the waste of Q4? 5

27 HABIT 4: THINK WIN-WIN WIN-WIN AGREEMENT SITUATION: PARTY 1 S WINS: PARTY 2 S WINS: OUR AGREEMENT: 6

28 HABIT 5: SEEK FIRST TO UNDERSTAND, DIGITAL STRATEGIES THEN TO BE UNDERSTOOD The following are best practices for communicating empathically in the digital world for your reference. What other strategies have you used to successfully listen over digital media? PHONE: Allow the other person to finish his or her thoughts completely before responding. If emotion is high, reflect feelings and words when listening. Use I messages when speaking. Ask clarifying questions: Do I understand you completely? Follow up a phone conversation with an summary asking for confirmation and clarification. For video calls, dress appropriately. Sit up and smile. Other suggestions? OR TEXT: Read and write s and texts carefully and completely. If emotion is high, reflect feelings and words when responding. Use I messages when writing. Pause or step away from your computer or phone before crafting and sending your response. Schedule a phone or face-to-face conversation. Other suggestions? Listen, or your tongue will make you deaf. - Native American Proverb 7

29 HABIT 6: SYNERGIZE VALUE DIFFERENCES, BUILD ON STRENGTHS One team identified the strengths of its members in the table below Victoria Karl Luciano Hamid Rachel Strategic Creative Good Listener Natural Leader Communicator Problem Solver Planner Logical/Linear Sensible Prioritizer Intelligent Hard-Working Easygoing Good Organizer Determined Courageous Fun Collaborator Positive Attitude Insightful In the space below, write the strengths of your team, starting with yourself. You THE 3 RD ALTERNATIVE An idea or solution that goes beyond your way and my way to a better, higher way that neither of us could have come up with by ourselves. TIPS TO SEEK 3 RD ALTERNATIVES Focus on wins Withhold criticism Focus on quality Build on others ideas Encourage wild ideas Don t get trapped in details Write everything down Stick with it 8

30 HABIT 7: SHARPEN THE SAW START, STOP, AND CONTINUE Think about one thing you would like to start, stop, or continue in each dimension of renewal. The single most powerful investment we can ever make in life is investment in ourselves in the only instrument we have with which to deal with life and to contribute. - Stephen R. Covey 9