SEPA Direct Debit for creditors in Home Bank and/or Business Bank. version August ing.be/sepa

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1 Financial Supply Chain SEPA SEPA Direct Debit for creditors in Home Bank and/or Business Bank version August 2014 ing.be/sepa

2 Introduction 3 How to encode a new collection for an SDD? 4 1. Home Bank and/or Business Bank Menu 4 2. Account selection 4 3. Creation or modification of a SEPA Direct Debit 5 A. Create a new direct debit 5 B. Select a direct debit 5

3 Introduction This document provides you guidance to the manual encoding of SEPA Direct Debits (SDD), through the channels Home Bank and Business Bank. The collection of direct debits is a functionality that is activated once the SDD contract is signed. For more information, please consult your ING Advisor. SEPA Direct Debit for creditors in Home Bank and/or Business Bank 3

4 How to encode a new collection for an SDD? 1. Home Bank and/or Business Bank Menu After logging in, please select the following menu: Home Bank: Day-to-day banking > My accounts and payments > Direct debits (creditor) > New collection. Business Bank: Day-to-day banking > My current accounts > Direct debits (creditor) > New collection. 2. Account selection In the following screen, click on the account for which you would like to initiate a collection. Here you have the choice between different accounts, linked to the SDD contracts, signed with ING Belgium SA/NV. SEPA Direct Debit for creditors in Home Bank and/or Business Bank 4

5 3. Creation or modification of a SEPA Direct Debit Next, you have 2 options: A. Create a new direct debit This option allows you to encode a new collection (one-off or first of a series of direct debits). Please fill in carefully the various fields. Fields with an asterisk (*) are mandatory. Direct Debit reference* Reference of the mandate, signed by you and your debtor Debtor s name* Debtor s Account Number* Signature Date* BIC of Debtor Bank Name of the debtor IBAN Account Number of your debtor Signature date of the mandate (should be in the past) Bank Identifier Code (BIC) of the Debtor Bank B. Select a direct debit This option allows you to initiate/encode or adjust recurrent collections (for an existing mandate). Please select in the list of references, the mandate for which you would like to initiate/adjust a recurrent collection. In case you are looking for a mandate which is not shown in the list, please opt for step A (see above). After choosing option a. or b., please complete in the lower part of the screen, the parameters of the collection. Fields with an asterisk (*) are mandatory. Collection type Amount* Due date* Creditor s reference* FIRST or RECURRENT Amount of the collection in Euro Date on which your collection will be done (in the future) a. minimum of 6 bank working days (for B2B: minimum 2 bank working days) b. minimum of 3 bank working days (for B2B: minimum 2 bank working days) End-to-End reference of the collection you wish to add in the reporting Structured message or Ordinary message Extra remark you wish to add in a structured communication or in an unstructured communication (free text) SEPA Direct Debit for creditors in Home Bank and/or Business Bank 5

6 After creating the collection, you have to validate and sign it via the usual instructions. Each collection should be validated and signed separately. SEPA Direct Debit for creditors in Home Bank and/or Business Bank 6

7 After validating and signing the collection, you will be guided to a screen that provides you with an overview of the details of the encoded collection. Important remark: we advise you not to encode your SEPA Direct Debits (FIRST or RECURRENT) in different channels, in order to assure a smooth execution of payments instructions. SEPA Direct Debit for creditors in Home Bank and/or Business Bank 7

8 ING Belgium SA/nv Bank Registered office: avenue Marnix 24, B-1000 Brussels Brussels RPM/RPR VAT: BE BIC: BBRUBEBB IBAN: BE Publisher: Inge Ampe Cours Saint-Michel 60, B-1040 Brussels Editing Team & Graphic Studio Marketing ING Belgium E 07/14

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