Personalised Discretionary Management. ING Private Banking offers me customised asset management. ing.be/privatebanking.

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1 Personalised Discretionary Management ING Private Banking offers me customised asset management ing.be/privatebanking Private Banking 1

2 I trust my personal manager to manage my portfolio. ING Private Banking will present personalised discretionary management to you. An efficient solution through which you entrust your assets to an experienced manager who will manage your portfolio and carry out all your financial transactions. Its aim is to optimise the return you obtain, in keeping with your investor profile. 2 Private Banking

3 Commercial document Personalised discretionary management: customised management Personalised discretionary management is a package whereby your personal manager compiles and monitors your portfolio according to your individual wishes and requirements and reports to you on a regular basis. For that purpose your manager will call on the expertise of a team of ING Group specialists (economists, strategists, financial instrument specialists, etc.). These experts have been outlining strategies and managing various portfolios for quite some time. Over the past years, their experience and performance have been the driving force behind the management package ING Private Banking gladly presents to you: personalised discretionary management. Our aim? To attain a long-term investment return profile as high as possible above a benchmark (market reference) and at the same time pay special attention to risk management as well as to your investor profile, investment horizon and any other personal wishes and restrictions. Personalised discretionary management, the counterpart of advisory investment For your convenience, you entrust the management of your capital to ING Private Banking through a discretionary management mandate. As a client, you benefit fully from the expertise of the ING Private This type of management is the counterpart of investment advice, where you decide on the breakdown of your portfolio. Portfolio management is always in line with your investor profile, your risk tolerance and your specific preferences. Our expertise: financial market specialists with years of experience A portfolio manager who personally invests for you will manage your portfolio. For that purpose he will rely on a team of strategists and experts in different asset classes who constantly and pro-actively track market trends. Your portfolio manager then translates the strategy compiled by these experts with a view to efficiently managing your portfolio. Main features of personalised discretionary management Banking managers and specialists. They select and weight the various assets to be included in your portfolio, taking account of your preferences. Rigorous investment process Portfolio management is a complex task. To that end, ING Private Banking applies a rigorous investment Private Banking 3

4 process which is based on a thorough quantitative and qualitative analysis of the three major dimensions: the economic fundamentals in the main geographic zones. the analysis of financial markets and market trends. risk analysis. To build up your portfolio in line with the profile established for you, your manager will use a dual approach: The first portion of your portfolio represents the "backbone". It is invested in one or more funds where the investment strategy is established by a team of efficient and dynamic ING Belgium specialists, in line with an approved investment process. Such funds track the investment strategy of ING Belgium by selecting, with the utmost impartiality, the top fund managers (mainly thirdparty funds). This selection is the outcome of cooperation between our own experts and Altis which identifies the leading and most experienced fund managers in the world. On the basis of both quantitative and qualitative criteria, Altis has been analysing and recommending investment funds for nearly 15 years. The management of such funds is quintessential to our know-how in terms of defining the investment strategy, selecting instruments and building up portfolios. The second portion of your portfolio conveys your specific expectations. In this part, your manager selects the top performing investment instruments which best meet the expectations you expressed. The selection is made from a broad raft of possibilities (shares, bonds, funds, trackers, structured notes, cash, etc.) based on the recommendations of our own experts and, in conjunction with Altis as well as advice from independent rating agencies with an international reputation. requirements is optimised. This combination aims to optimise the return on your portfolio as well as the management of risks and costs. It is what we call " efficient personalisation". Five asset classes ING Private Banking aims to optimise the risk/return ratio of your portfolio. To achieve this aim they maximise diversification by investing in five asset classes in keeping with your risk profile: cash, bonds, shares, real estate and commodities. In this way you can also invest in assets (e.g. commodities) which are normally complicated to access. The geographic allocation of your portfolio is also diversified, as the ING Private Banking experts track markets worldwide for you. Therefore we are able to offer you quality international investments. Furthermore,derivatives, structured products and alternative investments can also be incorporated in your portfolio. Five investor profiles Initially ING Private Banking will map out your personal situation and preferences. Together, we will talk about your investment objectives and horizon. On the basis of the information collated and your risk profile, your ING Private Banker will offer you one of the following five investor profiles: Defensive. Moderate. Balanced. Active. Dynamic. What if you subsequently realise that another investment profile better matches your plans? In that case you can simply change it! By means of this dual approach, your manager enables you to benefit from an optimal combination: the basis of your portfolio is managed very efficiently and the time spent in taking account of your specific 4 Private Banking

5 Total transparency You entrust the management of your wealth to us. In exchange we will offer you total transparency about the breakdown of your portfolio and the reason for our choices. You can always call on your personal manager for a detailed overview of your portfolio, financial markets, the economy, etc. In addition you can monitor your portfolio via Home'Bank or the ING Smart Banking app on a daily basis. With our monthly publication "Monthly Market Review" you will also be informed of our vision of financial markets. Furthermore, you will receive a personalised quarterly report. In addition your ING Private Banker will always be available to review your personal situation with you. Performances Personalised discretionary management performances Due to increasing volatility financial markets are ever more difficult to predict. Yet by delegating the strategic decisions about the breakdown of your portfolio and its management to ING Private Banking, you can maximise the various opportunities available on financial markets. Our ability to rapidly anticipate changes in stock market trends is of paramount importance to combine return and security. Controlled risk It is impossible to attain a decent long-term return without ongoing and structured risk management. Besides emphasising on diversification ING Private Banking also uses a range of parameters such as volatility, beta, tracking error, Value at Risk (VaR), etc. to manage portfolio risks. Through thorough risk analysis, for each individual portfolio ING Private Banking manages to quickly detect those financial instruments which substantially increase portfolio risk. A transparent and attractive return Our management fee is especially competitive. You can choose between a conventional fee model or an all-in package. Do you want to find out more? Please do not hesitate to contact your ING Private Banker. He will explain all the advantages of our various packages. Risk/return, taking account of the client's wishes Portfolios entrusted to ING Private Banking are managed and compiled to attain an average longterm return above the benchmark (market reference). This aim is achieved by paying special attention to your investor profile, your investment horizon and personal requirements. Risks are hedged by diversifying assets in different asset classes and by efficiently combining individual instruments and investment funds. In the past this approach has enabled us to successfully manage the return and risk ratio in our portfolios while at the same time taking account of our clients' wishes. Private Banking 5

6 6 Private Banking I entrust the management of my portfolio to experts. I know that at ING Private Banking they have such expertise.

7 Personalised discretionary management in a nutshell Do you want the management of your assets to take account of your specific expectations efficiently? In that case we have the solution for you! Main features Risks You can call on the services of a dedicated discretionary manager through whom you can access the expertise of ING Private Banking specialists. Asset management tailored to suit your individual wishes. Personalisation is optimised through recourse to funds which track the investment strategy of ING Belgium for the "backbone" of your portfolio. A possible investment solution for clients with a minimum of 1,000,000 euros to invest. You can choose from 5 investor profiles and 5 asset classes (cash, bonds, shares, real estate and commodities). Daily monitoring of the value of your portfolio via Home'Bank or via the ING Smart Banking app, your portfolio manager or your Private Banker. Independent analyses are used to select shares and investment funds. Open architecture by investing in third-party funds. Customised asset management reflects the general investment strategy of ING Belgium. Thanks to a choice between the different investor profiles you can choose the approach best suited to your risk tolerance. You must take account of the following risks: Market risk: the value of the underlying assets can fluctuate according to market trends. Exchange risk: an exchange risk exists as it is possible to invest in financial assets from different geographic areas, denominated in different currencies. No capital guarantee: the starting capital value cannot be guaranteed. This risk is nonetheless limited through diversification and professional management of the risks by ING Private Banking. Private Banking 7

8 ING PRIVATE BANKING Are you interested? Would you like to find out more about personalised discretionary management? Please contact your ING Private Banker. ing.be/privatebanking Important information These documents are commercial documents, compiled and distributed by ING Private Banking, a commercial department of ING Belgium. They are compiled for purely commercial purposes and do not contain any investment advice within the meaning of the Royal Decree of 5 March The contents are based on information provided by the customer (ING is not required to verify such information) and, where appropriate, on information sources deemed to be reliable. ING Belgium, or any other company of the ING Group, in no way assures, guarantees or certifies - whether expressly or implicitly - the accuracy, appropriateness or exhaustiveness of the information provided. The information presented here can be changed without notice. Neither ING Belgium, nor a company of ING Group, nor any of its executives, directors or staff accepts any obligation - and in particular an obligation of results - or liability for the information provided. The suggestions communicated by ING are in good faith. For that purpose ING avails itself of all reasonable means. The value of the financial instruments and the amount of income they yield, can either rise or fall; it is not guaranteed. The actual results, performances and events can substantially deviate from the provisions of this publication. Any differences can be explained by a number of factors including (i) the general economic backdrop on the markets where ING operates mainly; (ii) the global performance of financial markets, including those on growth markets; (iii) the levels of interest rates and their fluctuations; (iv) exchange rates; (v) competition factors in general; (vi) amendments to legislation, in particular in the field of tax, and regulations as well as (vii) any changes in government policy and/or the regulatory authorities. Investors should be aware that each of the financial instruments and products mentioned is subject to specific conditions. Past results in no way predict future performances. All rights reserved. No part of this publication may be reproduced, stored in a data extraction system or transmitted in whatever form or by whatever means (mechanical, photocopying, recording or other) without the prior consent of the copyright holder. The aforementioned provisions do not exempt ING Belgium, nor its agents, executives or staff from liability in the event of "gross negligence". ING Belgium SA/nv Bank avenue Marnix 24, B-1000 Brussels Brussels RPM/RPR VAT BE BIC: BBRUBEBB IBAN: BE Publisher: Inge Ampe avenue Marnix 24, B-1000 Brussels Z72001E 06/15 Team & Graphic Studio - Marketing ING Belgium