Casino Dealer Training

Transcription

1 Effective January 2015 Program Casino Dealer Training CASINO DEALER TRAINING NEW IN JANUARY 2015! The casino and gaming industry in Maryland and the Greater Baltimore Area is growing and includes a variety of occupations including a need for well-trained dealers for a variety of table games. Career opportunities also exist in nearby regions and other states. Dealers often run a number of different table games which include poker, craps, roulette, blackjack and some of the specialty, or carnival, games! Dealers work in casinos that are usually open 7 days per week and 24 hours per day. Customer traffic and demand, and therefore dealer shift scheduling, generally peaks from late afternoon through midnight. Thus, dealers may work on a shift schedule. Dealers spend a considerable amount of time on their feet and must be able to maintain high energy and concentration levels. Casinos employ both full-time and part-time dealers; full-time positions usually include benefits. Basic wages are supplemented by tips, or toke. An average hourly tote is frequently between $22 and $25 per hour for the majority of the games and can run even higher at certain times and casino locations. In addition to completing the quality training that CCBC s program provides and demonstrating the table game skills required, casino employers look to hire dealers with excellent people and service skills, outgoing personalities and effective, professional communication skills. Links Course List CCBC Certificates Job Outlook Winter Schedule Frequently Asked Questions Key CCBC Contacts Evelyn Weaver (Program Director) (Primary Information Contact) eweaver@ccbcmd.edu Kent Smedley (Dean, Workforce Development) Address: Administration Office: CCBC Hunt Valley McCormick Road, Hunt Valley, MD Classroom Location CCBC Owings Mills Center Grand Central Avenue, Owings Mills, MD Registration (Contact Center): (call to register)

2 Course/Program Information (Hours and Tuition/Fees) Intro to Casino Games-20 Hrs* $295 Blackjack-80 Hrs** $695 Carnival Games-20 Hrs ** $295 Poker-80 Hrs $795 Craps Procedures-80 Hrs*** $695 Craps Dealer-80 Hrs*** $695 Roulette-80 Hrs $695 Baccarat-80 Hrs $695 Pai Gow Poker-80 Hrs $695 Pai Gow Tiles-80 Hrs $695 CCBC Casino Dealer Training Certificates will be given for the following: CCBC CASINO DEALER TRAINING CERTIFICATE SERIES Introduction to Casino Gaming Poker Dealer CCBC CASINO DEALER TRAINING COURSES Carnival Blackjack Games Craps Craps Roulette Dealer Dealer Procedures Dealer Dealer Pai Gow Poker Pai Gow Tiles Baccarat Dealer HSL 092 HSL 092 HSL 093 HSL 096 HSL 094` HSL 095 HSL 097 HSL 098 HSL 099 HSL hours 80 hours 80 hours 20 hours 80 hours 80 hours 80 hours 80 hours 80 hours 80 hours CCBC Single Game Certificates Blackjack Dealer** X* X* X* $ 1,285 Poker Dealer** X* X $ 1,090 CCBC Multiple Game Certificates** Baccarat Dealer Blackjack/Poker Dealer X* X X* X* $ 2,080 Craps Dealer Certificate X* X* X* X X $ 2,675 Pai Gow Poker Dealer Pai Gow Tiles Dealer Roulette Dealer Master Casino Dealer X* X X* X* X X X X X X $ 6,250 *Introduction to Casino Games is a prerequisite for all dealer games. Blackjack and Carnival Games is a prerequisite for all dealer games except Poker. Students who hold a valid casino license may be exempt from taking these prerequisites by showing their license on the first day of class. **Most casinos require dealers to be trained in at least two major games as eligibility to be hired. Certifying Professional Organization: Casino Dealer School of PA, Bensalem, PA Job Outlook: The Occupational Information Network, O*NET, is an online database of occupations, job descriptions and wages for career paths sponsored by the U.S. Dept. of Labor. This information is free to the public at Career Opportunities: Casino Table Game Dealer COST

3 Winter Schedule Casino Dealer School Introduction to Casino Gaming This course prepares students to become Table Game dealers. Students will receive a Certificate of Completion upon successful completion of the course. This course meets the prerequisites, allowing student to register for Blackjack or Poker. Upon successful completion of the Tips Program, students will receive a TIPS Card as evidence of their proficiency in alcohol awareness. This course is a requirement for the CCBC Basic Casino Dealer Certificate and the CCBC Master Casino Dealer Certificate. Total Cost: $295 (Tuition: $50 Fees: $245) M/T/W/R(4) 2/2-5 8am-1pm OM M/T/W/R(4) 3/ pm OM Casino Dealer School Blackjack Dealer This program prepares students to become Casino Blackjack dealers. Students will receive a Certificate of Completion upon successful completion of the course, allowing them to apply for employment in the Casino Industry. To be eligible to take the course, students must have successfully completed Introduction to Casino Gaming or hold a Casino Dealer license. This course is an elective for the CCBC Basic Casino Dealer and a requirement for the CCBC Master Casino Dealer Certificate. Total Cost: $695 (Tuition: $50 Fees: $645) M/T/W/R(16) 2/9-3/5 8am-1pm OM M/T/W/R(16) 3/16-4/16 1-6pm OM 502 Casino Dealer School Poker Dealer This program prepares students to become Casino Poker dealers. Students will receive a Certificate of Completion upon successful completion of the course, allowing them to apply for employment in the Casino Industry. To be eligible to take the course, students must have successfully completed Introduction to Casino Gaming or hold a Casino Dealer license. This course is an elective for the CCBC Basic Casino Dealer and a requirement for the CCBC Master Casino Dealer Certificate. Total Cost: $795 (Tuition: $50 Fees: $745) M/T/W/R(16) 2/9-3/5 1-6pm OM M/T/W/R(16) 3/16-4/16 8am-1pm OM 502 Casino Dealer School Carnival Games Dealer This program prepares students to become Casino Blackjack dealers. Students will receive a Certificate of Completion upon successful completion of the course, allowing them to apply for employment in the Casino Industry. To be eligible to take the course, students must have successfully completed Introduction to Casino Gaming or hold a Casino Dealer license. This course is a requirement for the CCBC Basic Casino Dealer Certificate and the CCBC Master Casino Dealer Certificate. Total Cost: $295 (Tuition: $50 Fees: $245) M/T/W/R(4) 3/ pm OM 502 Casino Dealer School Baccarat Dealer This program prepares students to become Baccarat dealers. Students will receive a CCBC Certificate of Completion upon successful completion of the course, allowing them to apply for employment in the Casino Industry. This class is an elective class for the Basic Casino Dealer Certificate and a requirement for the Master Casino Dealer Certificate. Prerequisite: Casino Poker Dealer, Casino Blackjack or a casino dealer license. Total Cost: $695 (Tuition: $50 Fees: $645) M/T/W/R(16) 3/16-4/30 6-9:20pm OM 502

4 Frequently Asked Questions What number do I contact to obtain more course information? What number do I contact to find out course dates and prices? or go to the college website at: What number do I contact register for a dealer training course or courses? When will I be able to register for a course or courses? We expect to be able to accept and process registrations after November 15, Will I be required to pay for my course or courses at time of registration? Yes. You will be required to pay in full for any/all courses in which you register. What issues may affect my employability after completing a course? Casino employers will require a background check and a drug screen prior to making a final employment offer. What physical elements are involved in the training and in the position as a career choice? A considerable amount of the training time requires students to be on their feet. This replicates the ultimate work environment. Once employed, dealers almost exclusively work on their feet for fairly long stretches of time. What table games should I take to improve my job search potential after completing training? You must take the Introduction to Casino Games and then either A. Blackjack and Carnival Games, or B. Poker. After completing Blackjack and Carnival Games you should register for a second core table game such as Craps, Roulette, Baccarrat, Pai Gow Tiles or Pai Gow Poker. Most employers require applicants to be trained in either two core games (i.e. Blackjack/Carnival Games and perhaps Roulette) or in Poker. Dealers with only Poker training are only eligible to work in the Poker room in most casinos. Does Maryland require dealers to be licensed? Yes How do I obtain my Maryland Dealer License? Typically a casino will make a conditional dealer hire that is dependent on the person being granted a dealer license from the state. The application for a license is made on behalf of the individual by the casino. Is a Maryland Dealer License transportable to other states? No, once you are hired in another state you will need to obtain a dealer license from that states licensing agency. How many instructional (clock) hours are in each course? Intro to Casino Games-20 Hrs* Blackjack-80 Hrs** Carnival Games-20 Hrs ** Poker-80 Hrs Craps Procedures-80 Hrs*** Craps Dealer-80 Hrs*** Roulette-80 Hrs Baccarat-80 Hrs Pai Gow Poker-80 Hrs Pai Gow Tiles-80 Hrs *Prerequisite to take Blackjack and Poker **Must complete both Blackjack and Carnival Games to earn Certificate ***Must complete both Craps Procedures and Craps Dealer courses to earn Certificate. Where are classroom sessions held? CCBC Owings Mills Center, Grand Central Avenue, Owings Mills, MD What type of training format is used? The vast majority of the training is hands-on instruction and supplemented by lecture and discussion. Introduction to Casino Games is primarily lecture/discussion. Dealer training occurs in our lab at the CCBC Owings Mills Center. What type of equipment is used in training? All supplies and training equipment is casino grade to simulate the cards, chips, rakes, etc. that dealers use in casinos. The lab includes 3 Blackjack tables, 1 Craps table, 1 Roulette table, and 1 Poker table. Interchangeable table tops are used to convert Blackjack and Poker tables when instruction covers Carnival Games, Pai Gow Tiles or Poker, and Baccarat.

5 Potential Payment Options Direct Payment: Some students are in a position to write a check or use a credit card to pay for their training; CCBC accepts both methods. Please call to discuss payment arrangements. CCBC Opportunity Grants: [Insert link to attached PDF of Opportunity Grant here] For County Residents: The Baltimore County Department of Economic Development, Bureau of Workforce Development provides an array of services for job seekers including career counseling, job placement assistance, resume development, short-term training, veterans services, job search seminars and more. If you are presently unemployed, you may be eligible for a variety of services, which may include a training stipend to learn new occupational skills prior to re-entering the workforce. For more information, please call (Eastpoint Center), or (Hunt Valley Center) or (Liberty Center). For City Residents: The Baltimore City Office of Employment Development manages a network of One Stop Career Centers around the City. City Residents may be access an array of services in these four One Stop Centers including GED classes, short-term training in their digital learning lab, resume development assistance, career counseling, job placement assistance and much more. If you are presently unemployed, you may be eligible for a variety of services, which may include a training stipend to learn new occupational skills prior to re-entering the workforce. For more information, call their local offices at (Northwest) or (Eastside) or (Baltimore Works). Division of Rehabilitation Services: If you have a physical or emotional barrier to employment, you may be eligible to receive services and training through the Maryland State Department of Education, Division of Rehabilitation Services. Offices are located throughout the state. Please call Veterans: If you were injured while serving in the United States Armed Services, you may be eligible for vocational assessment and training stipends from the Division of Veteran s Affairs Baltimore Regional Office. Contact the Baltimore office at 31 Hopkins Plaza, Baltimore, MD to meet with a counselor and determine eligibility for services/assistance