SCHOOL OF HOSPITALITY MANAGEMENT CASINO MANAGEMENT PROGRAM

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1 SCHOOL OF HOSPITALITY MANAGEMENT CASINO MANAGEMENT PROGRAM ~ ASSOCIATE OF APPLIED SCIENCE ~ ~ CERTIFICATE OF ACHIEVEMENT ~ ~ CASINO DEALER TRAINING ~ 3200 EAST CHEYENNE AVENUE NORTH LAS VEGAS, NEVADA CAMPUS ONLINE HYBRID

2 Table of Contents Table of Contents Introduction to Casino Management... 1 Casino Management Faculty... 2 Associate of Applied Science in Casino Management... 3 Guided Pathway A.A.S Certificate of Achievement in Casino Management... 5 Guided Pathway C.A Casino Management Program Course Descriptions... 7 Casino Dealer Training... 9 CSN Online Campus Admissions Information Tuition and Fees Other CSN Services... 13

3 Introduction to Casino Management Introduction to Casino Management 1 Founded in 1979, the Casino Management Department at the College of Southern Nevada has evolved to be the gold standard in gaming education in the world. The A.A.S. in Casino Management is fully accredited by the prestigious Accreditation Commission for Programs in Hospitality Administration and the Northwest Commission on Colleges and Universities making it the only dually accredited casino management degree program in the world. The Casino Management Program emphasizes that each student, whether pursuing an A.A.S. in Casino Management, a Certificate of Achievement in Casino Management, or an enhancement to their knowledge by taking individual courses, will have the opportunity to utilize state-of-the-art facilities and the most modern forms of technology in the gaming industry. The Casino Management Program relies on collaborative efforts with the gaming industry and the Las Vegas community. Not only does the College of Southern Nevada allow for degree completion on campus, the A.A.S. in Casino Management and the Certificate of Achievement in Casino Management may be completed 100% online allowing the student to study on their own schedule, at their convenience, at their desired location. Graduates with an A.A.S. in Casino Management will attain advanced gaming management skills, making them experts and leaders in their field. Students will be exposed to all facets of a casino organization including gaming laws and regulations, casino marketing techniques, gaming management and supervision, human resources, customer service, interdepartmental relations, accounting, casino surveillance, slots management, race and sports book management, cage operations and leadership essentials pertinent to effective management of a casino operation. Faculty in the Casino Management Department bring decades of experience to the classroom, combining theoretical and practical applications, which provides the student with a more meaningful and enriching educational experience. Graduating from the College of Southern Nevada with a degree in Casino Management will afford potential students with the lifelong skills necessary to become competitive in the workforce and be able to effectively manage a casino operation. The CSN Dealer Training program is comprehensive and will equip students with the technical skills required for an entry-level table games dealing position in a casino. Learn to deal Blackjack, Novelty Games including Three Card Poker, Crazy 4 Poker, Let-It-Ride Poker, Fortune Pai Gow Poker, Casino War, and Ultimate Texas Hold 'Em Poker, Craps, Roulette, European Roulette, Baccarat, Pai Gow Tiles, and Poker in as little as one month. All casino dealing courses address the policies and procedures relevant to each game. Each student will learn all aspects including mathematical computations, manual dexterity, professionalism, customer service, managerial aspects, and game protection fundamentals.

4 Casino Management Faculty 2 Casino Management Faculty David Hernández, M.S. Director of the Casino Management Program A native of Cuba, David Hernández has been involved in the Gaming industry most of his life. Professor Hernández began his career at CSN in 1995 and has an extensive supervisory and managerial background in the casino industry. Professor Hernández is a Viet Nam war veteran and acquired his education with the help of the G.I. bill as he worked at various casinos in Las Vegas. Professor Hernández has been a speaker and presenter at seminars through the U.S., South America, and Europe. He is currently involved in building several Casino Management courses into the Distance Education Program making CSN a unique learning environment in the Casino industry. Professor Hernández teaches Supervision of Casino Games, Slots Management I, Introduction to Gaming Management, and Gaming Laws and Regulations. He also teaches various casino dealing classes. Mark DiStefano, MBA Professor Mark DiStefano was born and raised in upstate New York and has worked in the gaming industry for over a decade. After attending dealer school in 2001, Professor DiStefano earned his Associate of Applied Science degree in Gaming and Casino Management and a Bachelor of Business Administration in Resort and Recreation Service Management from Morrisville State College in New York and a Master of Business Administration from the University of Phoenix. He has extensive gaming operations experience in premier resorts on the Las Vegas Strip. Professor DiStefano has conducted various training seminars on casino game protection fundamentals and legal implications in the gaming industry for surveillance personnel, Native American Gaming Commission Agents, New York State Gaming Regulators, and New York State Police. Additionally, Professor DiStefano conducts training seminars for Enforcement Agents for the Nevada Gaming Control Board. Professor DiStefano teaches hands-on technical dealing classes including Blackjack, Craps, Baccarat, Roulette, and Pai Gow Tiles. Additionally, Professor DiStefano teaches Casino Cage Operations, Slots Management II, Race and Sports Book Management, Introduction to Casino Marketing, Casino Surveillance, Table Games Management, Casino Business Strategy, and Casino Customer Service.

5 Associate of Applied Science in Casino Management Associate of Applied Science in Casino Management 3 The Associate of Applied Science degree in Casino Management is designed to prepare the student to enter the gaming industry in a managerial capacity. The program provides rigorous instruction in casino marketing, gaming laws and regulations, table games operations, slot operations, cage operations, race and sports book operations, casino surveillance, casino customer service, and human resources management. Students who pursue this program will gain knowledge in all aspects of casino management and interdepartmental relations with a casino operation. Upon graduating with an Associate of Science in Casino Management, students will be trained for positions such as casino floor supervisor, executive casino host, pit manager, with the potential of becoming a casino manager. Earn an Associate of Applied Science in Casino Management in as little as two years as a full time student. DEGREE REQUIREMENTS 62 TOTAL CREDITS GENERAL EDUCATION REQUIREMENTS (22 Credits) SPECIAL PROGRAM REQUIREMENTS (40 Credits) COMMUNICATIONS BUS 108, COM 101, 102, 215, ENG 102, 114, 205, JOUR 102 ENGLISH ENG 100, 101, 107, 113 HUMAN RELATIONS ALS 101, HMS 130, MGT 283 MATHEMATICS MATH 104B or 124 NATURAL SCIENCE ANTH 102, AST, BIOL 101 or above, CHEM, EGG 131, 132, ENV, GEOG 103, 104, 117, GEOL, PHYS FINE ARTS / HUMANITIES / SOCIAL SCIENCES AM, ANTH (except 102), ART, ECON, ENG 223 or above, GEOG 106, 109, HIST, International Languages, Music, PHIL, PSC, PSY, SOC, THTR, WMST 113 U.S. AND NEVADA CONSTITUTIONS PSC 101 or HIST 101 or HIST 111, and HIST 102 or HIST credits 4-6 credits ACC 201 Financial Accounting GAM 106 Casino Floor Supervision GAM 108 Slots Management I GAM 131 Race and Sports Book Management GAM 204 Introduction to Casino Marketing GAM 206 Casino Surveillance GAM 210 Casino Customer Service GAM 225 Introduction to Gaming Management GAM 235 Gaming Laws and Regulations GAM 295 Work Experience in Casino/Gaming 1 credit HMD 259 Human Resource Management in the Hospitality Industry Plus 9 credits from the following: GAM 103 Casino Cage Operations GAM 109 Slots Management II GAM 119 Blackjack Dealing GAM 121 Craps Dealing GAM 122 Roulette Dealing GAM 123 Baccarat Dealing GAM 124 Poker Dealing GAM 126 Pai Gow Tiles Dealing GAM 207 Table Games Management GAM 208 Casino Business Strategy GAM 222 European Roulette Dealing TCA 221 Hospitality Accounting I Delivery Formats: Live Classroom, 100% Online, Hybrid

6 Plan of Study 4 Guided Pathway A.A.S. SEMESTER ONE ENGLISH ELECTIVE... 3 cr. HUMAN RELATIONS ELECTIVE... 3 cr. MATH ELECTIVE... 3 cr. GAM 225 Introduction to Gaming Management... 3 cr. HMD 259 Human Resource Management in the Hospitality Industry... 3 cr. SEMESTER TWO COMMUNICATIONS ELECTIVE... 3 cr. FINE ARTS / HUMANITIES / SOCIAL SCIENCES ELECTIVE... 3 cr. GAM 106 Casino Floor Supervision... 3 cr. GAM 108 Slots Management I... 3 cr. GAM 204 Introduction to Casino Marketing... 3 cr. Special Program Elective... 3 cr. SEMESTER THREE U.S. AND NEVADA CONSTITUTIONS ELECTIVE... 4 cr. ACC 201 Financial Accounting... 3 cr. GAM 131 Race and Sports Book Management... 3 cr. GAM 210 Casino Customer Service... 3 cr. Special Program Elective... 3 cr. SEMESTER FOUR NATURAL SCIENCE ELECTIVES... 6 cr. GAM 206 Casino Surveillance... 3 cr. GAM 235 Gaming Laws and Regulations... 3 cr. GAM 295 Work Experience in Casino/Gaming... 1 cr. Special Program Elective... 3 cr.

7 Certificate of Achievement in Casino Management Certificate of Achievement in Casino Management 5 The Certificate of Achievement in Casino Management is technically focused, providing students with a foundation in Casino Management. The Certificate of Achievement in Casino Management is appropriate for students who wish to advance their careers in the gaming industry without taking as many General Education requirements that is required for the A.A.S. in Casino Management. Fundamental concepts of Casino Management will be addressed in the Certificate of Achievement including casino marketing, gaming laws and regulations, table games operations, slot operations, cage operations, race and sports book operations, casino surveillance, casino customer service, and human resources management. The Certificate of Achievement in Casino Management is a great way begin your education in Casino Management, allowing the student to pursue an A.A.S. in Casino Management in the future. CERTIFICATE OF ACHIEVEMENT REQUIREMENTS 33 TOTAL CREDITS GENERAL EDUCATION REQUIREMENTS (3 Credits) SPECIAL PROGRAM REQUIREMENTS (30 Credits) COMMUNICATIONS BUS 108, COM 101, 102, 215, ENG 100, 101, 102, 107, 113, 114, 205, JOUR 102, THTR 105 ACC 201 Financial Accounting GAM 106 Casino Floor Supervision GAM 108 Slots Management I GAM 204 Introduction to Casino Marketing GAM 206 Casino Surveillance GAM 210 Casino Customer Service GAM 225 Introduction to Gaming Management GAM 235 Gaming Laws and Regulations HMD 259 Human Resource Management in the Hospitality Industry Plus from the following: GAM 103 Casino Cage Operations GAM 109 Slots Management II GAM 119 Blackjack Dealing GAM 121 Craps Dealing GAM 122 Roulette Dealing GAM 123 Baccarat Dealing GAM 124 Poker Dealing GAM 126 Pai Gow Tiles Dealing GAM 131 Race and Sports Book Management GAM 207 Table Games Management GAM 208 Casino Business Strategy GAM 222 European Roulette Dealing TCA 221 Hospitality Accounting I Computation included in ACC 201 Human Relations included in HMD 259 Delivery Formats: Live Classroom, 100% Online, Hybrid

8 Plan of Study 6 Guided Pathway C.A. SEMESTER ONE COMMUNICATIONS ELECTIVE... 3 cr. GAM 106 Casino Floor Supervision... 3 cr. GAM 108 Slots Management I... 3 cr. GAM 204 Introduction to Casino Marketing... 3 cr. GAM 225 Introduction to Gaming Management... 3 cr. HMD 259 Human Resource Management in the Hospitality Industry... 3 cr. SEMESTER TWO ACC 201 Financial Accounting... 3 cr. GAM 206 Casino Surveillance... 3 cr. GAM 210 Casino Customer Service... 3 cr. GAM 235 Gaming Laws and Regulations... 3 cr. Special Program Elective... 3 cr.

9 Casino Management Program Course Descriptions Casino Management Program Course Descriptions 7 ACC 201 Financial Accounting Basic accounting techniques with emphasis on the accounting cycle, analysis of financial statements, payables and receivables, plant assets, inventories and internal controls for cash. GAM 103 Casino Cage Operations An introduction to casino cage and credit operational standards, casino cage design, bankroll accountability, cage cashier operational procedures, fill and credit standards, casino credit instruments, central credit, soft count operational procedures, check cashing, casino accounting and auditing, Title 31 compliance, and casino cage managerial techniques. GAM 106 Casino Floor Supervision Basic casino managerial techniques with an emphasis on the protection of casino games, staffing, labor/management relations, floor, pit, and shift supervision, minimum internal control standards, player ratings, currency transaction reporting, credit standards, table games accounting, and table games mathematics. GAM 108 Slots Management I Basic slots management techniques with an emphasis on the laws and regulations that affect slot operations, slot machine components, classifications, and functionality, current and future technology trends, consumer behavior and slot machine psychology, game selection methodologies, slot floor layout considerations, slot mathematics, slot financial reporting and analysis, and human resources and customer service issues. GAM 109 Slots Management II Advanced slots management techniques with an emphasis on labor/management relations, productivity, staffing and directing, analysis of the slot report, marketing and promotions of slots and the detection of slot scams. GAM 119 Blackjack Dealing Fundamentals of dealing Blackjack with an emphasis on card totaling, chip handling, shuffling, multiple deck delivery, payoff odds, various play options, accuracy and game speed. Novelty game dealing procedures are introduced including Let-It-Ride Poker, Three Card Poker, Crazy 4 Poker, Ultimate Texas Hold Em Poker, Pai Gow Poker, and Casino War. Special attention given to the managerial aspects of Blackjack. GAM 121 Craps Dealing Fundamentals of dealing Craps with an emphasis on accurate and quick mental multiplication, base and stick procedures, chip handling, and take and pay sequencing. Various bets including pass line, don t pass, field, big 6, big 8, come, don t come, true odds, place, buy, lay, and propositions are introduced. Special attention given to the managerial aspects of Craps. GAM 122 Roulette Dealing Fundamentals of dealing Roulette with an emphasis on accurate and quick mental computations, chip handling techniques, spinning the ball and wheel, stack pushing techniques, outside betting procedures and payoffs, inside betting procedures and payoffs, complex payoffs, table limits, pattern recognition, chip values, and conversions. Special attention given to the managerial aspects of Roulette. GAM 123 Baccarat Dealing Fundamentals of dealing Baccarat with an emphasis on chip handling techniques, the third card rule, stick calls, banker bets, player bets, tie bets, commissions, hand delivery techniques, rim credit, call bets, player shoe control, and high-limit customer relations. Mini-Baccarat, Midi-Baccarat, and Big Baccarat styles are addressed. Special attention given to the managerial aspects of Baccarat. GAM 124 Poker Dealing Fundamentals of dealing Poker with an emphasis on accurate and quick mental computations, card handling, the rake, side pots, brushing, shilling, proposition players, procedures, game spread, and the various forms of Poker. Special attention is given to the managerial aspects of Poker. GAM 126 Pai Gow Tiles Dealing Fundamentals of dealing Pai Gow Tiles with an emphasis on tile rankings, house ways, exceptions, tile handling techniques, player banking procedures, various tile deliveries, commissions, mental computations, accuracy, game speed and the importance of customer relations. Special attention given to the managerial aspects of Pai Gow Tiles. GAM 131 Race and Sports Book Management This course prepares students in the specific techniques and methods of the daily operations of Nevada race and sports books. Students will be made aware of supervision and managerial responsibilities of book operations. Topics include operating budgets, marketing, state regulations and bookmaking theory. GAM 204 Introduction to Casino Marketing An overview of casino marketing and how the marketing function impacts the casino organization. Topics include casino promotions, database marketing techniques, dead chip programs, discounting, casino hosting, credit procedures, marketing policies and procedures, amenities, and the casino marketing plan.

10 Casino Management Program Course Descriptions 8 Casino Management Program Course Descriptions GAM 206 Casino Surveillance All aspects of modern casino surveillance including an overview of surveillance operations, reporting procedures, internal theft, procedure violations, cheating and advantage play, basic strategy, biometric technologies, evidence, civil liabilities, detection and prevention techniques, surveillance equipment, surveillance management, and gaming control board requirements. GAM 207 Table Games Management Advanced table games management techniques with an emphasis on game productivity, gaming mathematics, table games marketing and promotions, advanced game protection strategies, table games human capital management, and an in-depth analysis of table game profitability factors. GAM 208 Casino Business Strategy Fundamentals of the strategic business processes of a casino organization from internal and external perspectives. Topics include casino economics, environmental factors including social, political, legal and competitive forces, consumer behaviors, development of a corporate culture, internal controls, and the future of the gaming industry. GAM 210 Casino Customer Service Fundamentals of the theory, practice and management of guest service and how it impacts the success of a casino organization with an emphasis on service strategies, staffing issues, and service systems. Topics include the dynamics of guest satisfaction, service quality and value, planning and analysis, the service environment, training and motivation, establishment of a total service culture, guest co-production, communications, service failure recovery techniques, delivery systems, and measurement of service results. GAM 222 European Roulette Dealing Fundamentals of dealing European Roulette with an emphasis on advanced conversions, progressive limits, neighbor bets, section bets, complete bets, overlapping maximums, finale bets, complete piece payouts, station payouts, mental computations, accuracy, game speed, and the importance of customer relations. Special attention given to the managerial aspects of European Roulette. Knowledge of 00 Roulette dealing procedures is strongly recommended for this course. GAM 225 Introduction to Gaming Management Overview of the casino; topics include the economics of the casino, its interface with the hotel, organizations and terminology. GAM 235 Gaming Laws and Regulations A survey of the laws and regulations pertaining to the gaming and hospitality industry. Specific emphasis include the history and development of Nevada gaming laws, regulations, and statutes, compliance requirements of gaming licensees, legal aspects pertaining to licensee/guest relations, labor laws, gaming crimes, tort laws, and liabilities of the licensee. GAM 295 Work Experience in Casino/Gaming 1 credit In addition to the academic requirements, the Department of Hospitality Management requires 200 hours of acceptable employment in the hospitality industry. This work experience will be measured qualitatively as well as quantitatively. The work experience requirement should be met during the school year or in summers. Students who plan to transfer to UNLV will be able to transfer a maximum of 500 hours of employment toward UNLV s 1000 hour employment requirement. International students must go to the office of International Student Services to verify employment eligibility and obtain authorization. This course can be repeated up to a maximum of four credits. Grade will be given upon verification of employment. HMD 259 Human Resources Management in the Hospitality Industry Recruitment, selection, compensation, training, and performance appraisal of employees and managers in the hospitality industry's culturally diverse workplace. Prerequisites: HMD101 and ENG 100 or 101 or 113. TCA 221 Hospitality Accounting I Hospitality accounting principles and practices pursuant to the industry's uniform system of accounts. Prerequisite: ACC 201

11 Casino Dealer Training Casino Dealer Training 9 The CSN Casino Dealer Training courses, located on the College of Southern Nevada, Cheyenne campus, offers the most comprehensive dealer training courses in the Las Vegas Valley. The Casino Management Program at the College of Southern Nevada is considered to be the gold standard in gaming education. All courses are conducted in a clean, professional atmosphere with state of the art casino grade equipment. All instructors currently work in the casino industry and bring decades of real -world, five-star resort experience to the classroom. This provides students with a rigorous, structured learning environment, which adequately prepares graduates to enter the workforce and successfully pass an interview and live audition upon completion. All students will receive a Certificate of Completion after meeting all requirements of each course. The CSN Casino Management Program has an open door policy, inviting all students back to the gaming laboratory upon graduation to continually practice their skills at their convenience. GAMES TAUGHT AT CSN Blackjack (Single Deck, Double Deck, Shoe) Craps Roulette European Roulette Baccarat (Mini, Midi, Big) Pai Gow Tiles Live Poker Three Card Poker Crazy 4 Poker Ultimate Texas Hold Em Poker Fortune Pai Gow Poker Let-It-Ride Poker Casino War COURSE SCHEDULING All courses meet for a total of 16 sessions throughout the course of a semester. Courses are offered in four week sessions and eight week sessions. Four week sessions will meet for four days per week for two hours and 50 minutes each day. Four week sessions are in session Monday-Thursday. The time slots available for four week sessions are as follows: 8:00 a.m. 10:50 a.m. 1:00 p.m. 3:50 p.m. 6:00 p.m. 8:50 p.m. Eight week sessions will meet two days per week (on the weekends) for two hours and 50 minutes each day. Weekend courses are in session from 1:00 p.m. 3:50 p.m. on Saturdays and Sundays. For specific course times, please log on to the link below and use the schedule lookup function to observe the meeting dates and times of the dealing courses that interest you.

12 CSN Online Campus 10 CSN Online Campus The Casino Management Program at the College of Southern Nevada delivers it s A.A.S. in Casino Management and Certificate of Achievement in Casino Management to students 100% online. All program requirements are available to the students in the CSN Online Campus. Students choosing this delivery option can earn their degree or certificate without ever having to physically attend any classes on campus. Instead, students will study at their convenience, on their own schedule, at their desired location. HOW DOES ONLINE LEARNING WORK? Students will be required to have an active internet connection, Microsoft Office Suite 2007 or later, Adobe Acrobat Reader, and Microsoft Internet Explorer or Mozilla Firefox to successfully complete learning activities and assignments, projects, and assessments. After registering for an online class, students will log onto the College of Southern Nevada Canvas Learning Management System to access the course material. Students will submit their completed work to the instructor via the Canvas Learning Management System for grading. Students will have the opportunity to interact with other students and the instructor via chat and discussion forums to facilitate the learning process. Each class is eight weeks in length and is broken down into eight weekly modules. Each module will contain learning activities and assignments, projects, and/or assessments to accompany the learning activities. Students will have one week to complete the required work for grading and must submit all assignments on or before the established deadline. This format gives the student ultimate flexibility in their studies allowing them to complete their work at their convenience. CSN Online Campus is a very wise choice for those students with a busy lifestyle, work, and/or family. To learn more about the CSN Online Campus please visit us at

13 Admissions Information Admissions Information 11 REGISTRATION INFORMATION Once a student has been admitted to CSN he/she may register for classes online via MyCSN at or in person, at any of the three main campuses. ADMISSION REQUIREMENTS 1. Any U.S. citizen or immigrant and are 18 years of age or older, or a graduate of a high school or equivalent, or a qualified high school student. 2. Nevada/Out of State resident - All students transferring from regionally accredited school may apply for admissions upon documentation. 3. Nevada Senior Citizens Nevada residents 62 or older may audit or register for credit in any course with a special reduced tuition and fees. All new students are required to pay the one-time, nonrefundable $5.00 application fee. This policy is effective during the fall and spring terms only and is applicable to those courses where space is available. 4. Veterans - The CSN Veterans Educational Center works as a liaison between the Department of Veterans Affairs (VA) and students enrolled at CSN. If you are a veteran or the dependent of a veteran and believe you may be eligible for Veterans Education Benefits, visit the CSN VA website at or visit to do the initial application for education benefits. 5. International Students - CSN welcomes students from all countries to apply for admission through the International Center. The International Center is a comprehensive student-centered office that assists students with transition to the American system of higher education. We provide students with admissions, orientation, academic and personal counseling, college success skills education, and advisement of immigration regulations. Our mission is to assist international students in achieving their academic goals by providing accessible services with supportive and caring staff. More information regarding the International Center can be found at ADMISSION PROCESS 1. Apply for admission online or in person at any campus. 2. Apply for financial aid at Submit information at homepage at aid. 3. Complete placement testing for English and Math courses. 4. Set up an appointment with your counselor for students seeking a degree, certificate or transfer path. For locations and hours, go to 5. First time students shall go to orientation to learn about resources available to student, go to For first time students fill out an online application and set up a PIN number. This is a requirement for registration. Go to and select Apply for CSN Admission. 7. Register for a classes. Go to and log in to register for classes. 8. Tuition and fees are required in order to become admitted as a student. There is a deadline of May 30, 2012 for financial aid to be completed by this due date. 9. Academic policy is provided by the general catalog or student handbook. This can be viewed at

14 Tuition and Fees 12 Tuition and Fees The Tuition and Fees Schedule is depicted in the chart below. Resident (In Nevada) Online and In Person Non-Resident (In Nevada) Non-Resident 100% Online Outside NV Only Application Fee $10.00 $10.00 $10.00 Online Fee Per Course (Only for Online Courses) $10.00 $10.00 $10.00 Non-Resident Fee Per Credit $0.00 $93.00 $42.25 Tuition Fee Per Credit $84.50 $84.50 $84.50 Technology Fee Per Credit $5.50 $5.50 $5.50 TOTAL FEES PER CREDIT $90.00 $ $ A.A.S. TOTAL COST $5, $11, $8, C.A. TOTAL COST $3, $6, $4, Note: Tuition and Fees are subject to change without notice by action of the State of Nevada Board of Regents. What is Tuition Reimbursement? It is tuition that is paid by a casino employer to be reimbursed if a student earns a passing grade of an A or a B. Out of State Residence Tuition - If you receive government financial aid, a scholarship, or if you take a student loan from your home country, you must submit an original document verifying those funds. What is Financial Aid? Student Financial Assistance is available in the form of grants, work-study programs, scholarships, and loans. Student Financial Services Website: Methods of Payment: By cash, check, charge, financial aid, money orders, institution reimbursement. We accept cash, checks or money orders, (made payable to Board of Regents), debit and credit cards must be paid online at MyCSN Self Service. In MyCSN we will except echecks. In Person Payments Students may pay tuition and fees in person at the Cashier at any of the three campuses during office hours. Payment By Mail If you pay tuition and fees by mail, payment must be made by check payable to the Board of Regents. Payment By Personal Check Students may pay CSN fees and other bills with a personal check. Payment By Credit Card Students may pay CSN tuition and fees with a credit card through the web or in person. CSN accepts MasterCard, Visa, Discover, American Express, and Diners Club credit cards. Online payments may be made through MyCSN at Time Payment Plan Contracts for the Time Payment Plan are available only during the spring and fall semesters to students who register for six or more credits per semester. Contract applications are available online at Web Registration or the Cashiers Office on each campus. Time Payment Plans are available when Early Registration begins. For more information about Tuition and Fees, please visit For Financial Aid, please visit

15 Other CSN Services Other CSN Services 13 COUNSELING AND ADVISING The Counseling Department provides academic support, personal counseling, and career guidance to students in selecting both courses and a program of study which will meet their educational goals and personal needs. DISABILITY RESOURCE CENTER CSN is committed to providing equal access to its educational programs and services to all qualified persons with documented disabilities. Beyond the College s legal responsibilities for promoting equal access, CSN welcomes all individuals, regardless of disability, who choose to visit, work or take classes here. RETENTION SERVICES The Retention Office helps students successfully complete their term coursework, persist in their degree/ certificate programs, and graduate in a timely manner. Specialists help students assess personal strengths and limitations, develop college success strategies, implement action plans, learn to navigate the educational system, access available resources, and connect to campus life. TUTORIAL SERVICES We provides tutoring assistance to CSN enrolled students only. Visit for more information. CAMPUS CHILD CARE Campus Child Care provides access to higher education for student parents through high-quality, low-cost child care services. COMPUTER LABS CSN has full-service computer labs at the Cheyenne, Henderson, and Charleston campuses. There are also computer labs available at the High Tech Centers on the Green Valley High School, Palo Verde High School, and Western High School campuses. WRITING CENTERS The College of Southern Nevada strongly recommends that all students taking classes with writing assignments use the Writing Center. It is a place where students from all disciplines and at all levels can come and discuss their writing with a trained Writing Assistant. Writing Assistants will help students at any stage in the writing process, from idea generation, through organization, to final revision. The Writing Center is not an editing service, so we are not allowed to correct students errors for them; however, Writing Assistants will help students produce quality written essays, research papers and required assignments by showing them techniques and skills to find and correct their own errors so that students will avoid making them in the future. CAREER SERVICES CENTER The College of Southern Nevada offers career exploration and job search assistance to students and community members. The Career Services Center helps students define career goals through computerized assessments & career exploration activities. Our center also offers a re-entry program to provide assistance to students facing significant barriers to education and/or employment. In partnership with Nevada JobConnect and the Nevada Department of Employment Security, the Center provides job search services as well as access to employment training programs. CSN CASINO DEALER OPEN PRACTICE POLICY Students who graduate from the CSN Casino Dealer School are a lifelong student of the school. Therefore, the CSN Dealer School allows any past student to return to the laboratory to practice their dealing skills at their convenience. The College of Southern Nevada provides equal access/equal opportunity for education and employment to all. For more information visit:

16 The College of Southern Nevada provides equal access/equal opportunity for education and employment to all. For more information visit: Nevada System of Higher Education Board of Regents Kevin J. Page, Chair; Rick Trachok, Vice Chair Dr. Andrea Anderson, Robert J. Blakely, Cedric Crear, Dr. Mark W. Doubrava, Dr. Jason Geddes, Ron Knecht, James Dean Leavitt, Kevin C. Melcher, Dr. Jack Lund Schofield, Allison Stephens, Michael B. Wixom Daniel Klaich, NSHE Chancellor Dr. Michael Richards, CSN President

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