ACCOUNTING. Articles Books & Chapters Cases Course Modules Online Courses Online Tutorials Simulations UPDATED EDITION

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1 ACCOUNTING 2015 Articles Books & Chapters Cases Course Modules Online Courses Online Tutorials Simulations UPDATED EDITION

2 Harvard Business Publishing serves the finest learning institutions worldwide with a comprehensive catalog of case studies, journal articles, books, and elearning programs, including online courses and simulations. In addition to material from Harvard Business School and Harvard Business Review, we also offer course material from these renowned institutions and publications: ABCC at Nanyang Tech University Babson College Berrett-Koehler Publishers Business Enterprise Trust Business Expert Press Business Horizons California Management Review CLADEA-BALAS Columbia Business School Crimson Group USA Darden School of Business Design Management Institute European School of Management and Technology (ESMT) Harvard Kennedy School of Government Harvard Medical School/Global Health Delivery HEC Montréal Centre for Case Studies IESE Business School IMD (International Institute for Management Development) Indian Institute of Management Bangalore Indian School of Business INSEAD Ivey Publishing Journal of Information Technology Kellogg School of Management McGraw-Hill MIT Sloan Management Review North American Case Research Association (NACRA) Perseus Books Princeton University Press Program on Negotiation (PON) at Harvard Law School Public Education Leadership Project Rotman Management Magazine Social Enterprise Knowledge Network Stanford Graduate School of Business Thunderbird School of Global Management Tsinghua University UC Berkeley Haas School of Business University of Hong Kong The Wharton School, University of Pennsylvania CUSTOMER SERVICE AND TECHNICAL SUPPORT 24 hours a day, 7 days a week Customer Service: ( outside the U.S. and Canada) custserv@hbsp.harvard.edu Technical Support: ( outside the U.S. and Canada) techhelp@hbsp.harvard.edu

3 CASES Cases, slices of business life, focus on actual problems and decisions facing a company. Students are challenged to put themselves in the protagonist s place and suggest business strategies, tactics, and solutions. New Cases Abu Dhabi National Hotels: What Went Wrong? Abu Dhabi National Hotels was struggling: net profit had been decreasing for 3 years, the share price had deteriorated, and shareholders were losing confidence. The company needed to analyze performance in 5 segments hotels, retail services, catering, transportation, and holding in order to create a plan to improve performance. TN Ivey Publishing #W14697 Alibaba Goes Public When Alibaba debuted on the New York Stock Exchange, it created the largest IPO in history. Yet its initial desire to list on the Hong Kong Stock Exchange was denied due to the company s desire to preserve its partners control over decision rights. Why did American stock markets approve of Alibaba s governance structures despite the warnings of many governance experts? Harvard Business School # Asian Americans for Community Involvement (AACI): A Strategic Inflection Point AACI, a nonprofit organization that provides health care services to low-income immigrants in San Jose, CA, must decide whether to expand services to a satellite site while expansion is underway at its central location. Does AACI have the financial reserves to undertake this multisite expansion plan? How should the nonprofit weigh any strategic decision against other fiscal demands? TN UC-Berkeley Haas School of Business #B5813 Biosensors International Group: Valuation and Impairment Testing of Intangibles The Biosensors International Group, a biotechnology company listed on the Singapore Exchange, acquired JW Medical Systems Ltd. This resulted in a significant increase in reported goodwill and other intangible assets. Matthew Tay, an analyst with an equity research company in Singapore, needed to understand what the intangible assets and goodwill represented, and how they should be interpreted, as they now accounted for 62% of the company s total assets. TN ABCC at Nanyang Tech University #NTU053 Coffee Inventory Management under LIFO at Farmer Brothers Coffee Company A financial analyst with Southern Cross LLC must assess the financial performance of Farmer Brothers Company, a coffee manufacturer and distributor whose shares the equity firm was considering acquiring for its Growth Service Portfolio. Farmer Brothers valued inventory using the last-in-first-out, or LIFO, method, whereas other coffee companies used FIFO; thus it was difficult to make an apples-to-apples comparison of financial performance. TN Thunderbird School of Global Management #TB0379 Harley-Davidson in India (A) This case examines how Harley-Davidson has worked to globalize its business by focusing on how CEO Matt Levatich and India country manager Anoop Prakash assess and act on the opportunities and challenges posed by entering the Indian market. This case also explores how the lessons they learn here can be applied elsewhere both geographically and within Harley-Davidson. TN Harvard Business School # TN Teaching Note Available HBSP.HARVARD.EDU 1

4 Kalamazoo Zoo The director of the Kalamazoo Zoo must analyze zoo performance, comparing actual budget results to the expected budget forecast. The case asks students to perform basic variance analysis on ticket revenues and animal food expenditures, to analyze a number of options for closing the budget shortfall, and to recommend further areas in the budget for investigation. TN Harvard Kennedy School #KS1126 Rameco Distribution The founding partners of this small company must decide whether to use a distributor to sell their products or continue to be their own sales representatives. The company sold a variety of environmentally friendly pens made from recycled paper, often used for fundraising efforts or company promotions. The partners had little access to capital, so they needed to consider the profitability and cash requirement of the alternatives and financing options. TN Ivey Publishing #W14270 The Toliza Museum of Art The Toliza Museum in Spain appears to be losing money, and the executive director wants to understand the financial results for the current year. The case asks students to use variance analysis to examine causes of the loss, and to use activity-based costing to reallocate costs and examine prior-year performance. TN Harvard Kennedy School #KS1124 Transfer Pricing at Cameco Corporation A stock investment that a fund manager made in Cameco Corporation has dropped in value by 20%. At the same time, Canada Revenue Agency has initiated a lawsuit against the firm for alleged tax avoidance regarding the company s transfer pricing practices with its Swiss subsidiary, which may result in a tax liability of CDN $800 $850 million. The manager must explain to the investment board the implications of the lawsuit and advise whether the potential tax liability from the lawsuit is a fair estimate. TN Ivey Publishing #W14368 Popular Cases Accounting for the iphone at Apple Inc. Apple initially recognized revenue associated with the iphone using subscription accounting. By 2008, the company provided non-gaap supplemental numbers and recognized all revenue up front. The change created controversy among investors and analysts. TN Harvard Business School # Chemalite, Inc. A chemical engineer sets up a company to manufacture and market one of his inventions and tries to prepare his state-of-the-corporation report. This case introduces students to basic bookkeeping and accounting functions. TN Harvard Business School # Citibank: Performance Evaluation Citibank has introduced a comprehensive performance-scorecard system. A regional president struggles with how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a scoring sheet to be completed by students and explains the ramifications of the decision for the business s strategy. TN Harvard Business School # Classic Pen Co.: Developing an ABC Model Classic Pen has diversified from its core blue and black pen business by introducing new specialized colors. But costs have risen, and margins on blue and black pens are decreasing. The controller turns to activity-based costing (ABC) for an explanation. TN Harvard Business School # ACCOUNTING 2015 *Reviews available to Premium Educators

5 Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged) The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain competitive advantage in Canada s crowded financial services market. The case presents 2 pricing and customer management issues: One from the point of view of the vice president of customer relationship marketing and the other from a line manager s perspective. TN Harvard Business School # Depreciation at Delta Air Lines and Singapore Airlines (A) The accounting practices used by Delta Airlines and Singapore Airlines differ significantly despite many similarities between the 2 companies. Depreciation is an important expense for both airlines, and the differences in depreciation assumptions could have dramatic consequences. TN Harvard Business School # A Letter from Prison Stephen Richards, former global head of sales at Computer Associates, Inc., is serving a 7-year prison sentence for financial fraud. In the case, Richards writes in a letter to a graduate student about managerial responsibility and the manipulation of financial performance. TN Harvard Business School # This is a great case that I used in my MBA managerial accounting class to finish the semester by focusing on the ethical issues faced by management. Review on the HBP for Educators web site* Microsoft s Financial Reporting Strategy This case explores Microsoft s overall financial reporting strategy by examining the company s treatment of 2 accounting issues software capitalization and revenue recognition. For both issues, the company selects accounting methods that are relatively conservative. TN Harvard Business School # Salem Telephone Co. A computer subsidiary appears to be unprofitable. Managers must determine whether it is actually unprofitable and consider whether changes in prices or promotion might improve profitability. Allows clear separation of variable costs from fixed costs. TN Harvard Business School # Seligram, Inc.: Electronic Testing Operations This case explores the obsolescence of a cost system when technology changes. In particular, it asks students to increase the number of cost center and allocation bases. The firm moves from a 1-center, direct labor-hour system to a 3-center, direct labor-hour and machine-hour system. TN Harvard Business School # Vyaderm Pharmaceuticals To focus the company on long-term shareholder value, the new CEO of Vyaderm Pharmaceuticals introduces an economic value added (EVA) program. Over the next 2 years, its implementation runs into roadblocks, including unexpected bonus adjustments due to poor EVA performance. Should top managers adjust EVA results to prevent the demoralization of managers in future years when EVA results are likely to decline? TN Harvard Business School # TN Teaching Note Available L Audio Version Available HBSP.HARVARD.EDU 3

6 Wilkerson Co. Wilkerson Co. supplies valves, flow controllers, and other products for the water purification industry. Faced with declining profits, the president of Wilkerson struggles to understand how one product line faces tough price competition while another does not. The controller suggests an activity-based cost model to better understand the demands each product line makes on indirect resources. TN Harvard Business School # ÆÆFind more cases at hbsp.harvard.edu BRIEF CASES Rigorous and compact, Brief Cases from Harvard Business School present realistic management challenges for students to discuss. Audio versions are available for select Brief Cases to aid in student preparation. Biovail Corporation: Revenue Recognition and FOB Sales Accounting Biovail Corporation, a major Canadian pharmaceutical company, announces that it will miss its quarterly earnings target by $25 $45 million. The company blames $10 $15 million of the shortfall on a truck accident that occurred on the last day of the quarter. L TN #4011 Danshui Plant No. 2 A plant in southern China has a contract to assemble 2.4 million Apple iphones. Three months into the contract, the plant is operating at a loss. The plant manager analyzes the budget and considers whether changing from a static to flexible budget can help uncover the performance problems. # Depreciation at Delta Air Lines: The Fresh Start After Delta adopts fair value accounting as part of its fresh start emergence from bankruptcy, the company changes its approach to depreciating its aircraft. This case introduces students to depreciation policy and the links between accounting policies and financial reporting choices. L TN #4013 Jimmy Fu and Moog, Inc.: Understanding Shareholders Equity Jimmy Fu is interviewing for a job at Moog, Inc. The vesting and termination language for the stock plan in the job offer leads Jimmy to investigate the Shareholders Equity section of the Moog balance sheet and he finds more activity than he expects. L TN #4203 Luotang Power: Variances and Cost Allocations The general manager of a coal-fired power plant in central China prepares for a presentation to the board of directors. He believes his company performed well in the previous year in several key metrics, but the performance is not reflected in the financial results. TN # Lyons Document Storage Corporation: Bond Math A manager must consider the possible consequences of the refunding of bonds issued in 2000, when interest rates were higher. Students must calculate the present value of interest and principal payments. L TN #3215 Merrimack Tractors and Mowers: LIFO or FIFO? A CFO proposes changing from LIFO to FIFO to maintain earnings growth, but the plan has income tax consequences. The case demonstrates that firms often have choices about accounting policies. L TN # ACCOUNTING 2015

7 The Talbots, Inc., and Its Subsidiaries: Accounting for Goodwill Focusing on the firm s acquisition of J.Jill, the case demonstrates what goodwill is, how it originates, how it is measured at acquisition, and how it is amortized or impaired. L TN #3254 ÆÆFind more Brief Cases at hbsp.harvard.edu/briefcases MULTIMEDIA CASES Now available online, multimedia cases put students in the center of business dilemmas by bringing concepts to life with animated charts, audio, and video segments. Premium Educators can see a Free Trial of each case online. Enterprise Risk Management at Hydro One Canadian energy giant Hydro One was an early adopter of Enterprise Risk Management. The company anticipated new threats and opportunities in the past, but the CEO believes that the company s risk profile has changed. TN Harvard Business School # The Future of Financial Reporting In 2007, the SEC chairman invites Robert C. Bob Pozen to chair an advisory committee of experts to explore 2 changes to GAAP. Students must put themselves in the shoes of Pozen and make actionable recommendations on the future of fair-values accounting and principles-based accounting. TN Harvard Business School # ÆÆFind more multimedia cases at hbsp.harvard.edu/elearning ARTICLES Articles from Harvard Business Review and other renowned journals provide up-to-theminute ideas from the best business thinkers. New Articles Are Voting Guidelines Ruling Your Business? Recent legislative and regulatory decisions giving shareholders more influence over the governance of U.S.-listed companies have motivated corporate boards and management to engage with shareholders with unintended consequences. IESE-Insight Magazine #IIR119 The Path of Lease Resistance: How Changes to Lease Accounting Treatment May Impact Your Business This article examines the potential consequences of the Financial Accounting Standards Board s Proposed Accounting Standards Updates for Leases. These changes will directly affect firms accounting choices, investment decisions, and debt covenant requirements while indirectly impacting businesses in a number of other ways. Business Horizons #BH642 Thin Political Markets: The Soft Underbelly of Capitalism Thin political markets are the processes through which complex and critical institutions of the capitalist system are determined i.e., the accounting-standards infrastructure. In thin political markets, corporate managers can structure the rules of the game in self-serving ways. This article provides ideas on how to fix the problem. California Management Review #CMR585 TN Teaching Note Available L Audio Version Available HBSP.HARVARD.EDU 5

8 Popular Articles Do You Know Your Cost of Capital? With trillions of dollars in cash on corporate balance sheets, it s time to review precisely what affects the cost of capital. The authors cite specific examples of the consequences of misidentifying the cost of capital. They also provide an online tool so students can input their own rates and see how terminal-value growth assumptions affect a project s overall value. Harvard Business Review #R1207L How Much Cash Does Your Company Need? The largely intangible assets (like R&D) of knowledge-intensive companies like Pfizer are highly volatile and cannot be easily valued. These companies are more vulnerable to financial distress than are firms with a preponderance of tangible assets. To insure against that risk, these companies must maintain large positive cash balances. Only by investing in intangible assets can knowledge-based companies hope to preserve the value of those assets. Harvard Business Review #R0311J Measure Costs Right: Make the Right Decisions (HBR OnPoint Enhanced Edition) Managers in companies selling multiple products are making strategic decisions about pricing and product mix with distorted cost information, detecting the problem only after their competitiveness and profitability have deteriorated. An alternative is activity-based costing. Harvard Business Review #357X Time-Driven Activity-Based Costing In the classroom, activity-based costing (ABC) looks like a great way to manage a company s limited resources. But executives who have tried to implement ABC in their organizations have often abandoned the attempt in the face of rising costs and employee irritation. A new approach sidesteps the difficulties associated with large-scale ABC implementation. Harvard Business Review #R0411J Tread Lightly Through These Accounting Minefields (HBR OnPoint Enhanced Edition) In the current economic climate, there is tremendous pressure and personal incentive for managers to report sales growth and meet investors revenue expectations. As a result, more companies have issued misleading financial reports. But it is shareholders who suffer from aggressive accounting strategies. How can investors spot trouble before it blows up in their faces? Harvard Business Review #1997 Using the Balanced Scorecard as a Strategic Management System The balanced scorecard revolutionized conventional thinking about performance metrics. The scorecard allowed companies to track financial results while monitoring progress in building the capabilities needed for growth. Harvard Business Review #R0707M Who Needs Budgets? A key feature of many companies that have rejected budgets is the use of rolling forecasts, which are created every few months and typically cover 5 to 8 quarters. Because the forecasts are regularly revised, they allow companies to adapt continuously to market conditions. This article examines the forecasting practices of 2 such companies, both based in Sweden: the bank Svenska Handelsbanken and the wholesaler Ahlsell. Harvard Business Review #R0302J 6 ACCOUNTING 2015 *Reviews available to Premium Educators

9 Why Good Accountants Do Bad Audits In 2002, President Bush signed into law the Sarbanes-Oxley Act, which addressed corporate accountability. The law tightened federal controls over the accounting industry and imposed tough new criminal penalties for fraud. The authors of this article don t think corruption is the main cause of bad audits; the problem is unconscious bias. Without knowing it, we tend to discount facts that contradict conclusions we want to reach, and we uncritically embrace evidence that supports our positions. Harvard Business Review #2217 ÆÆFind more articles at hbsp.harvard.edu SIMULATIONS Online simulations present real-world management challenges for students and encourage classroom interaction and discussion. Results are available immediately for a comprehensive debrief session. All simulations include a detailed Teaching Note. Finance Simulation: Capital Budgeting In this single-player simulation, students assume the role of a member of the capital committee at a high-end doll manufacturing company. Students review 27 different proposals over 5 simulated years to decide which projects to fund across the company s 3 divisions. Ultimately, students must develop a capital budgeting strategy and choose projects with the greatest impact on the firm s profitability. Seat Time: minutes. TN #3357 I prefer this simulation to the case approach because students can learn by doing and because it provides instant feedback to learn from. Simulation review on the HBP for Educators web site* UPDATED Working Capital Simulation: Managing Growth V2 In this single-player simulation, students act as the CEO of a small business that distributes vitamins. They must choose to invest in growth opportunities while considering working capital requirements and improvements to cash flow. A successful strategy requires an understanding of the relationships among the financial statements. The second release of this simulation adds an optional financing decision for students, a new metric tracking the firm s equity value, and a new optional problem set. Seat Time: 60 minutes. TN #7070 ÆÆFind more simulations at hbsp.harvard.edu/simulations ONLINE COURSES Available in Sections. Online Courses introduce complex subjects and can be used in advanced undergraduate business courses, used as prematriculation requirements for MBAs, or assigned as homework over a semester or year. Online Courses are available as complete courses or in sections. Finance Online Course This course introduces core concepts in Finance ranging from ratio analysis to valuation and from pro forma estimating to capital structure. The storyline provides a meaningful and engaging context in which students learn the material. Seat Time: hours. TN Complete Course # Introductory Section #6000 TN Teaching Note Available HBSP.HARVARD.EDU 7

10 Financial Accounting The course teaches students how accounting systems are used to record the day-to-day economic activities of a business. Special emphasis is given to understanding accounting terminology. Seat Time: hours. TN Complete Course # Introductory Section #6002 Advanced Section #6003 Mathematics for Management Following the storyline of several family-owned businesses, students learn how to apply math concepts to solve problems, analyze data, and predict outcomes. Seat Time: hours. TN Complete Course #3350 Algebra Section #6004 Calculus Section #6006 Statistics Section #6007 Probability Section #6008 Finance Section #6009 Quantitative Methods Set in a Hawaiian resort, this course teaches statistics and regression analysis from a management perspective. Students develop statistical models for making better business decisions. Seat Time: hours. TN Complete Course # Regression Section #6012 The Quantitative Methods Online Course is a perfect support for teaching Quantitative Analysis. Online Course review on the HBP for Educators web site* Spreadsheet Modeling: Excel 2013 This course shows students how to use Microsoft Excel 2013 as both a reporting tool and a modeling tool for solving business problems. It is appropriate for beginning and advanced users of Excel. Seat Time: hours. TN Complete Course #9052 Introductory Section #9053 Advanced Section #9054 Spreadsheet Modeling: Excel 2007 also available Complete Course #3252 Introductory Section #6010 Advanced Section #6011 ÆÆFind more Online Courses at hbsp.harvard.edu/onlinecourses 8 ACCOUNTING 2015 *Reviews available to Premium Educators

11 ONLINE TUTORIALS Online tutorials allow students to learn basic concepts outside of class, freeing up class time for other learning objectives. Each tutorial requires approximately 2 hours to complete, depending on students abilities and backgrounds. NEW! Accountsville This interactive tutorial gives students the opportunity to practice their understanding of IAS 36, relevant to the impairment of fixed assets. Students must complete a series of tasks to find out which of the company s assets are impaired and then they must carry out the adjustments to those assets. TN #10001E Alternative Choice Decision Analysis Students learn how to use information on costs and revenues to decide among possible future courses of action. The tutorial presents 2 case examples of differential cost analysis. TN # Buying Time The tutorial covers the key concepts related to cash flows occurring in different time periods including present value, future value, compound interest, annuities, and net present value. # Cost-Volume-Profit Models Students use the cost-volume-profit model to determine profit at various levels of unit volume and learn how to calculate a break-even point. The tutorial includes explanations of fixed, variable, and semi-variable costs and their roles in building and interpreting costvolume-profit models. TN # Internal Control Process This tutorial ntroduces the internal control process by detailing its 5 components: the internal control environment, risk assessment, internal control activities, information and communications, and monitoring. TN # Introduction to Cost Accounting Systems This tutorial covers the basics of cost system design and demonstrates how costs are assigned to cost objects. Key concepts include direct and indirect costs, 2-stage allocation, cost pools, and cost drivers. TN # Introduction to Responsibility Accounting Systems Responsibility accounting systems generate financial and related information about the activities of a company s responsibility centers. Lessons include budgets, performance reports, variance reports, and transfer prices. TN # ÆÆFind more online tutorials at hbsp.harvard.edu/elearning TN Teaching Note Available HBSP.HARVARD.EDU 9

12 BOOKS & CHAPTERS Many academic titles from Harvard Business Review Press are now available as ebooks. Each ebook title is available as a PDF and comes with a full-text Educator Copy available to registered Premium Educators on the HBP for Educators web site. Books The Balanced Scorecard: Translating Strategy into Action The Balanced Scorecard translates a company s strategy into a set of 4 performance measures. These measures offer a balance between short- and long-term goals and objective and subjective measures. Harvard Business Review Press. Available as an ebook and in chapters. #6513 Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal Based on a 10-year examination of control systems in over 50 U.S. businesses, this book by Robert L. Simons broadens the definition of control and establishes a critical bridge between the disciplines of strategy and accounting and control. Harvard Business Review Press. Available in chapters. #5592 Time-Driven, Activity-Based Costing: A Simpler and More Powerful Path to Higher Profits Many executives who try to implement ABC on a large scale find the approach limiting and frustrating. The authors demonstrate how to implement time-driven, activity-based costing (TDABC), an easier and more powerful way to implement ABC than with traditional methods. Harvard Business Review Press. Available in chapters. #1711 Chapters Balancing Act: Tensions to Be Managed: Strategy, Organizations, and Control This chapter introduces the tensions that arise in attempting to align organizations, business strategy, and human behavior. Balancing these tensions is at the heart of implementing strategy. Harvard Business Review Press Chapters #2412BC Establishing Plans This chapter outlines 2 ways an organization may approach planning: standard cost and budgetary control. The authors include criteria for successful budgeting, a discussion of budget implementation, and examples of how to create and integrate budgets in an organizational setting. From Strategic Cost Analysis #BEP213 Information for the Longer View: What Managers Need to Know The time horizon is a primary factor in defining what types of information are used by managers. Daily control of operations calls for different data and information than do long-range analysis and planning. This chapter discusses the nature of information used in controlling production, sales, and marketing over a longer time period. From The Information Mosaic: How Managers Get the Information They Really Need #8265BC 10 ACCOUNTING 2015

13 Operational Assets This chapter covers the operational asset issues of initially capitalized acquisition cost, systematic and rational allocation cost to expense in the income statement, postacquisition expenditures, impairment losses, and disposals. Each area is initially examined in general as it relates to all operational assets and subsequently as it relates to particular asset categories. From Financial Reporting Standards #BEP169 ÆÆFind more books and chapters at hbsp.harvard.edu/ebooks COURSE MODULES Course modules offer a road map to the best teaching materials, with recommendations on how to organize them. Each module suggests 4 6 items plus some alternate options. Popular modules in Accounting include: Activity-Based Costing and Activity-Based Management Asset Accounting and Revenue Recognition Cost Information for Decisions Introduction to Cost Accounting Liabilities, Cash Flows, and Stockholders Equity ÆÆFind more Course Modules at hbsp.harvard.edu/coursemodules HBSP.HARVARD.EDU 11

14 Case Analysis Coach IDEAL FOR STUDENTS NEW TO CASE LEARNING The Case Analysis Coach is a self-paced tutorial that offers a concise introduction to the key concepts required for the analysis of business case studies. Delivered entirely online, the tutorial offers a framework that will prepare students for situations including formal presentations, written reports, cold calls during classroom discussion, and final exams. The tutorial requires students to interpret both qualitative and quantitative data and develop short- and long-term action recommendations. It also includes a Case Analysis Worksheet that students can use repeatedly to analyze actual cases assigned for coursework. Seat Time: minutes (depending on the depth of analysis desired) #4380 Premium Educators registered at hbsp.harvard.edu can see a Free Trial. Not registered? APPLY NOW educatoraccess.hbsp.harvard.edu

15 CUSTOMER SERVICE AND TECHNICAL SUPPORT 24 hours a day, 7 days a week Customer Service: ( outside the U.S. and Canada) custserv@hbsp.harvard.edu Technical Support: ( outside the U.S. and Canada) techhelp@hbsp.harvard.edu

16 ACADEMIC DISCOUNTS FOR STUDENTS Visit the Harvard Business Publishing for Educators web site for access to course planning tools and student discounts. ACADEMIC PRICE EXECUTIVE EDUCATION Articles $3.95 $6.95 Cases $3.95 $6.95 Core Curriculum $7.95 $15.90 Multimedia Cases $8 $25 Online Courses $45 $75 $90 $150 Simulations $15 $45 Similar discounts apply to all teaching materials at hbsp.harvard.edu. Prices subject to change without notice. Annual contracts for academic institutions are also available which provide additional discounts on course materials. à BUILD A COURSEPACK NOW: hbsp.harvard.edu HERE S HOW TO SHARE THE DISCOUNT: Register as a Premium Educator at hbsp.harvard.edu. Design and activate a coursepack with content from inside and outside the Harvard Business Publishing catalog. Provide the unique coursepack URL to students. Students receive your academic discount and save up to 60% on course materials. EDUCATORS Get updates from us at Twitter@HarvardBizEdu 2015 Harvard Business School Publishing. Harvard Business Publishing is an affiliate of Harvard Business School. Product #M00084 MC Printed on Recycled Paper

ACCOUNTING. Articles Books & Chapters Cases Course Modules Online Courses Online Tutorials Simulations

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