D5000 & InfoSAP Creator TRICKS AND TIPS

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1 D5000 & InfoSAP Creator TRICKS AND TIPS 2. Login into the D5000 WEB PAGE (User Name & Password) Page 2 3. Factory reset (Hardware) Page 2 4. Hidden Menu Page 2 5. Finding and Uploading Page 3 6. Updating Firmware Page 3 7. Altering the Start-up Image Page 3 8. Updating/Uploading Content Page 4/5 9. Direct LAN Connect Page 6/7 10. Standard Output at shipping Page Special Ticker and Clock Fonts Page FTP Uploads Page CD Content (Start-up) Page Questions and answers Page Video Streaming Page 11/ Proxy Server issues Page 11/ Hardware Toggle Switch Change default Video Output Page 13/14

2 2: Login into the D5000 WEB PAGE (User Name & Password) User Name: default Password: : Factory reset (Hardware) Unplug your D5000 and then press the green button on the back and keep pressed in, then power up and keep the green button pressed... you will see the Green LED will flash to Red and go back to Green, once this happens you can stop pressing the green button. (See Reset button below) Reset Button LED Once the factory reset is done you will need to update: Time and date (Reset to your local time and date) Network (Set to DHCP (Default) or (Static IP address) Video Out (VGA 1024 x 768 Default) The D5000 will revert to DVI-I (VGA XGA 1024 x 768) (Default) so good to have a DVI-I to VGA cable plugged in. Also, if your player is set to DHCP (Default) then just add to a network and change using the player s web page. (Login details above) By default the players Date and Time is set to Asia time zone (Remember GMT is always (0 Zero) so if you re in the UK set (GMT 0) and save. Use the remote to get into the players OSD or login to the player web page and change the Date/Time to your local date/time zone or your schedule will not play. Please remember to save (apply) once you update. 4: Hidden Menu Go into the players OSD menu by using the remote control, then press Left Arrow, Right Arrow, Up Arrow, Down Arrow and then the SET button. Two extra options show up, UPGRADE and SYSTEM one is used for firmware upgrade, the rest on the list you will not need in most cases. In the SYSTEM page you can also do a factory reset and change the player s password. Remember if you change the password and then do a factory reset (see above) the password will revert back to P a g e

3 5: Finding and Uploading Remember to check your firewall settings, you can either turn off or open a port for the player. If you re using Windows XP you will also need to click My Network Places and click Unhide icons for network UPnP devices. If this is set to hide icons for network UPnP devices then just leave alone. In Vista or Windows 7 you do not need to do the above as it s already done for you. 6: Updating Firmware This can be done in 3 ways, USB, Direct over LAN or by copying into the SD CARDS root. USB First copy the latest firmware onto a USB Stick, put the USB into the back of your D5000 and do a reboot, go into the players OSD and then into the hidden menu outlined above. Go to UPGRAGE and then click System Driver by pressing the SET button. You should then see the firmware name show up on the right window click this and upload. The player will restart once the upload is complete so please don t power off until this is done. Direct over LAN This is the easiest way to upgrade the firmware by using the players internal web page. Just login as outlined above Login into the D5000 WEB PAGE (User Name & Password) and click Upgrade on the top menu, then click System Driver and browse for the file and click Upgrade. Please remember not to poweroff your player when the upgrade is taking place. SD CARD Just copy the new System Driver on to the root of your SD CARD making sure you first delete the old one. The file would look something like this lip-ds-player_v9.21_ img the last 8 digits are a date stamp so you know when it was released. (SD CARD format is FAT32) 7: Altering the Start-up Image You can easy change the Start-Up image to suite your own needs i.e. company logo or picture. The file you need to change is held in the config directory on your SD CARD. This file is called logo. The default file size is 1360 x 768 but if your panel is say 1280 x 1024 then set your image to the size of your panel/screen. The file format must be.png and saved back into the config directory and also must be called logo i.e. logo.png When you next re-start your D5000 the image will then show your logo/graphic. Default start-up graphic 3 P a g e

4 8: Updating content Once you have made your content there are 3 ways to upload. Direct over LAN from InfoSAP Creator Click on the Schedule Update Button on InfoSAP s left menu see Image the forth button down. Start Player List Upload Browse Schedule Upload Click start on the top menu First 4 tabs if your player or players show up in the box then you can just click the radio button to highlight which player or players you wish to upload too. You can also get into the players Web Page if you wish by clicking this icon then all you need do is browse for your.she file using the drop down button and then click the upload button. As the Upload takes place you will see the player will re-start. this as shows the update status and once done SD CARD DIRECT You can also update your content direct by SD CARD, all you need do is copy all your content and XML plus SHE file to the media folder on your CARD. 4 P a g e

5 File layout: (media folder) Make sure first you delete all content within the SD CARDS media folder before you copy the new files. Then insert the SD CARD and power-on your D5000. As long as the schedule is set correct then the player will start to play your new content. If your D5000 does not play your project then check the date and time on the player, it may be out of sync with your schedule. USB (DIRECT) Please use the following steps: 1. Make a folder called media in the root director of your USB. 2. Put the new content you want to update in the media folder of the USB. 3. Makes the D5000 is running then plug in the USB 4. Wait a few seconds and you should see a message pop up and saying A content folder is found in USB memory. Press the Remote SET BUTTON if you want to update the content in SD card with the new one on your USB, or press EXIT to stop. 5. Press remotes SET BUTTON to update content and please wait for a minute; the updating time depends on the size of the new content. 5 P a g e

6 9: Direct LAN Connect You can connect directly to a D5000 by LAN just using a standard RJ45 LAN cable so no need for a router. Set your PC/Laptop NETWORK to a STATIC IP ADDRESS (see below if you re using XP) Then setup the D5000 with a STATIC ADDRESS as below. The above is the same for Windows Vista and Windows 7 but the layout will look different. 6 P a g e

7 You will notice the IP ADDRESS s are almost the same accept the last 3 digits i.e. PC/LAPTOP is and D5000 is All you now need to do is open Internet Explorer on your Laptop/PC and type in then the D5000 s web page will show up. Add the user name and password as outlined above (1: Login into the D5000 WEB PAGE (User Name & Password). Remember to switch your laptop back to Obtain an IP address automatically and also the D5000 to DHCP if you need RSS or Internet access. VIDEO OUT SETTINGS The easiest way to change the video output is to log into the D5000 via its on-board web page see above from this page you can set all the resolutions from VGA to Digital Video. If you use a DVI to HDMI cable or Adapter you should pick Digital Video as this also provides audio (Good for a TV panel) 7 P a g e

8 10: Standard Video Output at Shipping The D5000 is set for VGA (XGA) on boot up so you will need a (DVI-I to VGA Cable) or (DVI-I to VGA Adapter (supplied) and a VGA to VGA cable) to first get your D5000 playing on a panel or projector. You can change the video output easily in the players OSD or by connecting to your LAN and using the players WEBPAGE menu as the D5000 s standard LAN setup is DHCP. Please also check Hardware Toggle Switch to Change Video Output on page (17) if you don t have the correct cable or adapter ready to hand. 11: Special Ticker and Clock Fonts InfoSAP can use SPECIAL character fonts for local languages if needed like Russian and Chinese, in some cases you will need to add the special font to your ticker or clock for the character to show up. To do this, please look at the image below: Special Fonts When you save your schedule InfoSAP will also save any fonts and upload them to your D5000 in the same folder as your content. Note: Windows fonts are held in the Windows font folder so you need to copy from this folder to your work folder before you can use. 8 P a g e

9 12: FTP Uploads The D5000 can download from an FTP site automatically; all you need do is first have an FTP site setup on your server. I suggest if you don t have one then you ask your MIS or whoever looks after your network to set up for you as it s not for the fainthearted. A black art for sure, but if you re an expert then all you need do is: On InfoSAP s Schedule Update TAB you will see Set Auto Update Parameters see below image Click the radio button to select with players or groups and then set Daily Checking Time in the right hand box. As long as you upload a Schedule on to your FTP the player will find and pull the Schedule from the FTP at the time you set. Good for overnight uploads if you have large content and also many players. Add your FTP IP address in the next box you do not need to add ftp:// as already done so just if your content is in a sub directory say TEST then you will need to also add this to your address i.e /TEST (This is a sample address just for reference) Add your User name and Password and then press SET. Remember to select the player or players and groups you need to send schedules too in the device list. You can put the player in standby and it will go on while the upload takes place and the go back to standby. 13: What s on the CD? The D5000 comes with a CD and this has all the files to get you started. All you need is a SD Card and then copy the contents for the folder System Driver directly over to your SD Card i.e. lib-dsplayer_v8.17.6_xxxx and the media folder. Insert the SD CARD and power on the player. As long as the Date and Time are set correctly then the player should start. InfoSAP (Design Software) V3.0 Build010 should also be installed. There are updated versions of both InfoSAP (V3.3 Build004) and the System Driver on our web server so you should down load when you get a chance. If you do download the latest version you do not need to uninstall the older version before 9 P a g e

10 installing the later version this will be done for you. The latest System Driver can just be uploaded to the player or copied to your SD Card as outlined in item 5: Updating Firmware above. REGESTER your player and get the LATEST InfoSAP Creator and software Serial at: D5000&PTypeDB=ds See below on how to register: Click Click Note: If you have not registered before please select the correct button i.e. I have not registered before Click 10 P a g e

11 14: Questions and answers MS POWERPOINT the D5000 cannot play MS PowerPoint in its standard format, but you can save PowerPoint slides in a PNG or JPEG format and then play them back from a USB or within a zone in InfoSAP. You can also convert a PowerPoint Presentations into an AVI or MPEG4 file format and also play in a zone. Can you run 2 different schedules (Projects) on one box NO you cannot. You can have a number of screens linked to one box but showing the same schedule, this can be done via a video splitter. Can you have InfoSAP software on more than one PC/Laptop for one box: YES, various segments of the software can also be locked down with administrator rights? Does the D5000 have a TV tuner: NO but you can connect a Freeview/Sky or CCT into the box via the S-Video input and it will show in the OUTSOURCE zone. The D5000 does not play HTML (Web pages) 15: Video Streaming Please carefully note the spec regarding video streaming function of D5000: The IP range of multicast is from to D5000 supports the following codec: Video: MPEG1, MPEG2 Audio: AC3, MPEG Layer 1/2/3 How to set video streaming configuration in OSD menu (Network Streaming Mode) Use the remote to get into the players OSD menu, select PLAY MODE, select Network Streaming, you will see the IP and port configuration show up. Enter the same IP and Port as the Streaming server setting above, select Apply. 11 P a g e

12 Your Stream should show on your panel or monitor. Within InfoSAP Creator you also need to setup a zone (VS) and also set the IP and PORT address for this zone. (See image below) 16: Proxy Server issues In some cases a Proxy Server is used so there are some setup points that need to be covered. A proxy server is used by most schools and collages so if you re selling into education or are an education user please read this part. Within the D5000 s Network OSD or Web Page there is a Proxy setup setting. You re Proxy IP and Port address needs to be added if you need the D5000 to get information like an RSS feed from the Internet or even upload your content. Also, within IE or the web browser you re using under (Microsoft IE) Tools, Internet Options, LAN Settings you can also see a Proxy server setup. You also need to set an Exception using DigitalSignateTools.exe; and the players IP address (Sample Address Used) See Image below: NOTE: Having this setting enabled within your browser and not in the players Network OSD will stop you being able to upload to the player over LAN. 12 P a g e

13 Sample proxy settings 17: Hardware Toggle Switch to Change Video Output The purpose is to simply change output between VGA 1024 x 768 and DVI 1024 x 768 by pressing the green button (RESET button) on the back of the D5000. Sometimes, when you take out your D5000, you may not know which output is set. So you may just pick a VGA cable, plug it in the D5000 and power on; in this case if the current output is DVI then you will get a black screen. With Firmware V9.35 or above, you can just press the green button (as Pic1) then the D5000 will change output from current output to the next. In the case above the D5000 will change output to VGA from DVI. 13 P a g e

14 Green Button LED Pic1 Change output (Click green button) LED response (Around 30 seconds) Done From DVI or HDMI into VGA Flashing Green Green From VGA into DVI Flashing Orange Green Further, you can also press and hold the green for 3 seconds button to check what video output is set. When you press and hold the green button for 3 seconds: If the current output is VGA, the LED will flash green once. If the current output is DVI or HDMI, the LED will flash orange once. This function just tells you what output it is currently; it will not make any changes to the output. Check current output (Press and Hold green button for 3 seconds) LED response Done From DVI or HDMI into VGA Flashing Green for once Green From VGA into DVI Flashing Orange for once Green The above does not change the factory reset function as this remains as Power off Press in the Green Button and keep pressed in and do a Power on. 14 P a g e