NVA Family by Brandywine Installation and Operation Manual

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1 NVA Family by Brandywine Installation and Operation Manual

2 Table of Contents General Info 3 1. System Requirements System Diagram Discover the Web User Interface and Login... 6 Encoder Installation 7 4. Configure NVA Family as an Encoder... 7 Decoder Installation 8 5. Configure NVA Family as a Decoder LED Indicators Default Network Settings Web UI Menu System Info Page Video Input Status Page Password Change Page Main Firmware Upgrade System Reboot Page User Settings Page Network Configuration Page Services Page Video Settings Page Video Attributes Page Stream Settings Live Video Page Serial Configuration SDI Configuration Troubleshooting Reset to Factory Defaults USB Investigate Device (ID) Feature P a g e 2

3 General Info Confidential and Proprietary The information contained herein is proprietary to Brandywine LLC and is not to be reproduced in whole or part or used for any design or manufacture except when the user has obtained direct written permission from Brandywine LLC. Revisions Rev Description Date Approved Updated content for release CE /Brandywine Updated content for release CE /Brandywine Updated content for release CE /Brandywine Updated content for release CE /Brandywine Updated content for release CE /Brandywine Product Description NVA Family is a video encoder / decoder capable of Composite (NTSC/PAL), Component, or HDMI Video Input, and Composite or HDMI Video Output. The exact features depend upon the specific model configuration and accessories purchased. P a g e 3

4 1. System Requirements Before installation begins, ensure that you have the latest versions of the following software installed on your computer. * You may not run a VPN (Virtual Private Network) while operating this system On a Windows PC Internet Explorer: ( ) Firefox Version 3.6 or higher ( ) VLC (Latest Packages) ( ) Bonjour ( (optional) BonjourFoxy ( ) (optional) On a Mac Firefox ( ) VLC (Latest Mac OSX Package) ( ) VLC (Latest Web Browser Plugins) ( ) BonjourFoxy ( ) (optional) P a g e 4

5 2. System Diagram HDMI Cable Video Source NVA Family Encoder HD Monitor for Testing and Live Local Video Ethernet Cable LAN/WAN Ethernet Cable PC for WebUI Setup and/or optional NVR for video recording. Ethernet Cable HDMI Cable SD Spot Monitor (Optional) NVA Family Decoder HD Monitor for Primary Output P a g e 5

6 3. Discover the Web User Interface and Login Discover the WebUI Using Your Platform On a PC Using Bonjour in Firefox 1. Open Firefox 2. Click BonjourFoxy. A list of devices appears. 3. Click the desired device. The logon screen appears. On a Windows 7 PC Using UPnP 1. Click Start - Computer - Network. NVA Family is displayed as a generic network device. 2. Right-click the desired device, then select View Device Web Page. The Logon screen appears. On a Windows XP PC Using UPnP 1. Click Start - Computer - My Network Places. NVA Family is displayed as a media device. 2. Double-click the desired device. The Logon screen appears. On a Mac Using Bonjour in Firefox 1. Open Firefox 2. Click View - Sidebar - BonjourFoxy. The BonjourFoxy sidebar appears. 3. In the BonjourFoxy Sidebar, select the desired unit from the Websites folder. The logon screen appears. On a Mac Using Safari 1. Open Safari 2. In the Bookmarks bar, click Bonjour - Websites. 3. Select the desired unit. The logon screen appears. Note: To display Bonjour in the bookmarks bar, select Preferences - Bookmarks - Include Bonjour. P a g e 6

7 On Any Platform Using Command Line 1. Open any web browser. 2. In the Address Field type Click Enter. The logon screen appears. Note: is the default IP address. The IP address may have been changed by your network administrator or installer. Logon to Web User Interface 1. In the Login box, type BRANDYWINE. 2. In the Password box, type BRANDYWINE. 3. Click Login. The Web User Interface appears. Encoder Installation 4. Configure NVA Family as an Encoder 1. Select Video - Video Settings. The Video Settings page appears. 2. In the Codec Settings - Codec Mode box select Encoder. 3. In the Audio/Video Input Settings box, select the audio and video input settings to match your source. There are two options in the Video Layout box: Full Screen LIVE: Used the majority of the time. Takes video directly from the source and outputs to the local monitor. Full Screen PROCESS: Displays local video that has been processed by the NVA Family. Useful for users who wish to check the decoded video quality when a local monitor is not connected. 4. In the Video Output Settings - Video Output Mode box, choose the output type that matches the primary local monitor. 5. In the Main Output Settings menu, configure the primary local monitor output. 6. In the Composite Output Settings menu, configure local composite spot monitor. (Optional) 7. Click Apply. There are two options in the Video Layout box: Full Screen LIVE: Used the majority of the time. Takes video directly from the source and outputs to the local monitor. Full Screen PROCESS: Displays local video that has been processed by the NVA Family. Useful for users who wish to check the decoded video quality when a local monitor is not connected to the decoder. P a g e 7

8 Configure Encoder Settings 1. Select Video - Encoder Settings. The Encoder Settings page appears. 2. In the Title Text box, give the video stream a descriptive name. 3. Configure the Bitrate, Frame Rate, Title Overlay, and Time Code Overlay as Bitrate: SD video default is 1Mbps. HD video default is 6Mbps. Lower bitrates may be used on static scenes or when limited bandwidth is available. High bitrates provide higher image quality. Framerate: Choose a lower frame rate if bandwidth is limited. GOP Size: This setting should be adjusted only by expert users. Show Title: Select this feature to overlay the camera title on the video. Show Time Code: Select this feature to overlay time/date/frame number over the video. needed. 4. Click Apply. Decoder Installation 5. Configure NVA Family as a Decoder 1. Select Video - Video Settings. The Video Settings page appears. 2. In the Codec Settings - Codec Mode box select Decoder. 3. In the Codec Settings - Codec Mode box choose the mode to match your decode requirements. 4. In the Video Output Settings - Video Output Mode box select the video output setting to match your application. 5. Click Apply. Next, configure the video streams. Configure Decoder Settings 1. Select Video - Decoder Settings. The Decoder Settings page appears. 2. Drag video streams to the desired cameos. 3. Click Apply. P a g e 8

9 Note: Video streams do not appear in the cameos on this page. See monitor or Live Video menu page to view video. 6. LED Indicators LED indicators are present on the network connector to indicate network link speed and network activity. Version 1.2 hardware has a Network Activity LED on the left side of the network connector, and a Network Link LED on the right side of the network connector. Network LED Color Indication Activity Amber Flashing for network activity. Link Off Green 10 Mbit (Ethernet) or 1000 Mbit (Gigabit) connection 100 Mbit (Fast Ethernet) connection Version 1.3 hardware has the Network Link and Network Activity LED positions reversed from previous hardware designs. Network Link is on the left side of the connector, and Network Activity is on the right side of the connector. Network LED Color Indication Activity Green Flashing for network activity. Link Off Amber Green 10 Mbit (Ethernet) connection 100 Mbit (Fast Ethernet) connection 1000 Mbit (Gigabit Ethernet) connection P a g e 9

10 7. Default Network Settings The factory default network values for NVA Family are listed below: IP Address: Netmask: Default Gateway: DNS Server: Device Hostname: NVA Family + 4 digit mac address Zero Configuration Friendly Name: NVA Family + Model Name These values may have been changed by your network administrator to match your network environment. If you are unable to connect or are unable to determine the network settings that were configured onto the device, it is possible to reset the device to the factory default network settings using USB media (e.g. a USB flash drive), as described in the Troubleshooting section of this User Guide. P a g e 10

11 Web UI Menu System The remainder of the manual describes NVA Family s menu system in detail. 8. Info Page Information presented on this page in the System Information section includes NVA Family s IP and MAC address, the firmware and FPGA versions. 9. Video Input Status Page This page functions when NVA Family is configured as an encoder. The Video Input Status page provides diagnostic information about video signals being input into the device. This information is used in troubleshooting by displaying which video sources are connected and properly configured. The fields on the Video Input Status page change depending on the Video Input Mode selected. 10. Password Change Page To change your login password: 1. Select System - Password Change. 2. Enter the new, identical password in both text boxes. 3. Click Change Password. Note: NVA Family password only accepts alphanumeric (a-z, 0-9) characters. P a g e 11

12 11. Main Firmware Upgrade The main firmware upgrade involves two phases: an upload phase and an update phase. 1. Go to ftp://video.brandywinecomm.com 2. Login to system: User: brandywinevideo Password: nva Select Brandywine_NVA_firmware_v3.XXX.zip * Note 2 images are shown, select image ending in.img, not the file ending with.md5 In the upload phase, a new firmware image file is first uploaded using the Web UI. Once the upload is complete, the device will prompt for a reboot and the update phase will copy the new firmware image file into flash memory on NVA Family. Note: Streaming video will not affect the upgrade process. You do not need to disconnect video from the encoder/decoder in order to upgrade to current firmware. Once the update phase is complete, the device will restart so that the new firmware version will take effect. To begin: 1. Select System - Firmware Upgrade. 2. Click Browse to select the firmware image provided, and then click Upgrade. After confirming the image, a dialog menu appears. 3. The firmware update takes 3-4 minutes. Do not attempt to leave this web page or perform other functions with the device during this time. Note: Click Cancel to stop the upgrade and resume operation with the current software version. During upgrade, any TV monitor connected to the NVA decoder will experience an interruption in video. Please wait for upgrade to complete and system will automatically recover. 4. When the upload phase is complete, click Continue to initiate the update phase. This takes 3-4 minutes to update and reboot. The unit will return to the logon page. Refer to the end of section 3 for logon instructions. Caution: If a firmware upgrade is attempted over a TLS/SSLencrypted session (HTTPS) to the Web UI of NVA Family, the firmware upgrade will be blocked. Firmware upgrade over HTTPS is not currently supported, so a device will need to be changed back to HTTP (non-encrypted) access to perform a firmware upgrade, and then changed back to HTTPS after the upgrade is complete. P a g e 12

13 12. System Reboot Page The System Reboot function is used to manually reset NVA Family for certain circumstances (e.g. a setting has been changed that requires a manual reset to take effect, etc.). 1. Select System - System Reboot. The System Reboot page appears. 2. Click Reboot System. 3. The web page should automatically redirect to the login page once the device has finished rebooting. 4. Re-enter User name and Password: BRANDYWINE, BRANDYWINE 13. User Settings Page The User Settings page allows the device settings from NVA Family to be imported, exported, or reset to factory defaults. Import Settings Use this feature to import the settings from another NVA Family unit. To import the settings: 1. Click Browse. Select the settings file to be imported. Note: After the settings are uploaded, NVA Family must be rebooted to allow the new settings to take effect. 2. Click Import. Export Settings 1. Click Export to save a copy of the current NVA Family settings (e.g. video Settings, network settings, etc.) to a file on the client computer system. This settings file may also be used for troubleshooting purposes. In the event that an error occurs, an export of the current settings may be requested to help facilitate remote troubleshooting and diagnostics. 2. Save the settings file. You may rename this file (e.g. adding a date or other descriptive text) if desired. Factory Reset Settings The Reset to Factory Settings button is used to restore all of NVA Family s settings (e.g. video settings, network settings, etc.) to their P a g e 13

14 default configuration. There are two factory reset methods. The first (and default method) method is to reset all settings except for the network settings (i.e. the device IP address, subnet mask, default gateway, DNS server, device hostname, and the Zero Configuration Friendly Name keep their current values). This method is selected by leaving the Preserve Network Settings checkbox selected prior to clicking Reset to Factory Defaults. The second method resets all device settings, including the network settings. NVA Family will revert to the default network settings, and will no longer be reachable at the existing IP address. To perform this full reset, deselect the Preset Network Settings checkbox prior to clicking Reset to Factory Defaults. Regardless of which method is used, the device must be restarted at the end of the factory reset process to allow the device to operate with its new settings; a prompt will appear in the Web UI to indicate that the device must be restarted. 14. Network Configuration Page The Network - Configuration page allows configuration of the network settings used by NVA Family. Hostname The default hostname is the product name NVA Family. A new hostname may be specified of up to 63 characters in length. The hostname value may only contain numbers, letters, or the dash ( - ) character. Reboot NVA Family to enable changes. Network Interface ETH0 Use this menu to configure NVA Family s network interface manually or using DHCP. DHCP To enable DHCP click Enabled. Manual Network Configuration To manually configure the network interface click Disable, then manually Note: Changing this value takes effect immediately, so it is necessary to manually specify the new IP address to continue to access the Web UI on NVA Family. Also, no network validation is performed by the unit, so double check that the values are entered correctly before applying. When Apply is clicked, you will be logged out. input the correct network settings. P a g e 14

15 15. Services Page Zero Configuration Networking Use this page to assign the Friendly Name (the name displayed when accessing the unit via Bonjour). Enter the new name in the Friendly Name box and click Apply. Web Server (HTTP) The Server Port value indicates what TCP port is used by the web (HTTP) server on NVA Family to allow interaction with the Web UI. The default value is 80. It should not be necessary to change this value from the default unless specific network or security requirements are present (e.g. firewall or router port blocking). The SSL/TLS Encryption button indicates whether the encrypted HTTPS protocol is used to access the Web UI instead of the unencrypted HTTP protocol. By default, this option is set to Disabled. When Enabled is selected, the Server Port value automatically changes to 443. When Disabled is selected, the Server Port value automatically changes to 80. Syslog Syslog allows data logging messages to be sent to remote computers via IP. Click Enabled then enter the IP address of the receiving server. 16. Video Settings Page To locate the Video Settings page select Video - Video Settings. Set the Basic Mode of Operation The first step in configuring NVA Family is to specify it s mode of operation in the Codec Settings menu: Encoder Decoder: Single Channel Multi Channel All of the remaining submenus on the Video Settings page are dynamic and will change based on the selection you ve just made. Use the remaining menus to configure the video input and output settings. A brief definition of the variables present in this menu system is presented below. When finished, click Apply. After approximately 10 seconds NVA Family will be operating in the specified mode. P a g e 15

16 Codec Restart The Video Settings page also allows you to restart the Codec after making changes to certain settings, or if the Codec appears to have encountered an issue and is no longer encoding or decoding video properly. Circumstances in which the Codec chip would need to be restarted will be specified in the manual where applicable. 1. A the bottom of the page click Restart. 2. After approximately 10 seconds the Codec restart process should be complete, and the unit will begin encoding or decoding video (dependent upon its configuration). Encoder Configuration Variable Video Input Mode Video Input Resolution Audio Input Mode Audio Sample Rate Video Output Mode: Video Output Format Video Layout Composite Output Mode Composite Output Standard Composite Output Layout Composite Output Channel Definition Choose the video input interface type. Composite, HDMI, DVI, etc. Choose the video input resolution. 1080p, 720p, 480i, etc. Choose the audio input interface type based on the connection. HDMI, Analog, etc. Choose the desired audio sample rate. 16, 44.1, or 48 khz. Choose HDMI Output, DVI Output, or Composite Output Choose the desired display resolution from the list. Selecting LIVE displays unprocessed video on your monitor. Selecting PROCESS displays video that has been processed by the codec (compressed and then decompressed for local display), so it is possible to evaluate the video appearance that will result from specific bitrate, frame rate, and GOP size combinations for each analog video channel. Choose to Enable or Disable composite video spot monitoring. Choose 480i (NTSC) or 576i (PAL) based on your region. This setting is activated when Video Output Mode is configured as Composite Output. Choose the desired video input channel to be displayed here. This setting is activated when Video Output mode is configured as HDMI with Composite Monitor. Choose the desired video input channel to be displayed here. Decoder Configuration Variable Video Input Mode Video Input Resolution Definition This setting is pre-populated as Network Stream. Choose the video input resolution. 480i or 576i when Multi Channel mode is selected. P a g e 16

17 Variable Video Output Mode: Video Output Format Video Layout Composite Output Mode Composite Output Standard Composite Output Layout Definition Choose the desired local video monitoring output. Select Composite Output for SD spot monitoring, or choose HDMI for advanced HD monitoring. This setting is pre-populated. This setting is pre-populated. Choose to Enable or Disable composite video spot monitoring. Choose 480i (NTSC) or 576i (PAL) based on your region. Choose the desired video channel to be displayed here. 17. Video Attributes Page Use this menu to adjust the video output such as brightness, contrast or sharpness. 1. Select the Video - Video Attributes. 2. Select the video channel. 3. Adjust the video attributes as needed. The changes are immediately visible on the monitor. 4. Click Save Settings. If you do not save settings, the adjustments return to default settings when the unit is powered down. 18. Stream Settings The Streams Settings page is used to configure encoder streams on NVA Contact your network administrator to configure multicasting. Family units configured as encoders. P a g e 17

18 19. Live Video Page This page requires that the VLC plug-in is installed for your web browser (either the VLC ActiveX control for Internet Explorer, or the VLC Plug-in Firefox, respectively). To view live video, drag the selected stream to one of the four display areas on the right. The video will stream in approximately 10 seconds. 20. Serial Configuration Overview Use this menu to configure NVA Family s two serial ports. For either port select either: Disabled Network Passthrough Remote Serial Interface NVA Family has two serial ports, an RS-485 port (labeled as Serial Port 1) and an RS-232 port (labeled as Serial Port 2). Serial port settings may be configured to allow operation in two different scenarios: NVA Family may act as a network client to a remote system, bridging the local RS-485 port or the local RS-232 port to the remote system (passthrough) NVA Family may act as a network server for a remote system, bridging the local RS-485 port or the local RS-232 port to the remote system (passthrough) A description of each of the available settings is provided, followed by instructions on how to configure these settings to work in each of these scenarios. Speed The Speed selection list specifies the baud rate of the serial port; allowed values are 2400, 4800, 9600, and baud. The default value is P a g e 18

19 Options The Options text entry field permits the entry of stty (Linux / UNIX command) option flags which will be used for configuring the RS-485 or RS-232 port on NVA Family. For the RS-485 port, it is suggested that the following options should be used: -echo -onlcr (without the quotes). The - echo option disables local echo, while the -onlcr option disables the translation of newline to carriage return/newline characters. For the RS-232 port, it is suggested that the -onlcr option is used. However, the exact options that should be specified will depend upon the device that is connected to NVA Family. Server IP The Server IP value specifies the IP address of the remote server that NVA Family should connect to when the Mode is set to Client Connection. The default value is Server/Client Port The Server/Client Port value is used to specify the TCP port used when NVA Family is bridging a local serial port to a remote system; this value is used in two different ways depending upon the Mode. When the Mode is set to Client Connection, this value specifies the TCP port to which NVA Family will connect on a remote server. When the Mode is set to Listening Server, this value specifies the TCP port on which NVA Family will listen for connections from a remote client. The default value is 8001 for serial port 1 and 8002 for serial port 2, but any valid TCP port number may be used. Note: Care should be used in selecting to choose values which are not already in use on NVA Family (by default, port 80 for the HTTP / Web server, and port 554 for the RTSP server for video streams on an Encoder). Examples Scenario 1: Serial Pass-through / Network Client To configure NVA Family as a network client to a remote system located at on port 6900, so that the local RS- 485 port on NVA Family is bridged for serial pass-through, select the following in the Serial Port 1 (RS-485) settings area: 1. Select the desired Speed and enter the desired Options as described in Scenario 1 above 2. Click Enabled for the Passthrough option 3. Select Client Connection for Mode 4. Type in the Server IP field 5. Type 6900 in the Server/Client Port field 6. Click Apply in the Serial Port 1 area Scenario 2: Serial Pass-through / Network Server To configure NVA Family as a network server listening on port 7500 for a connection from a remote system, so that the local RS-232 port on NVA Family is bridged for serial pass-through, select the following in the Serial Port 2 settings area: P a g e 19

20 1. Select the desired Speed and enter the desired Options as described in Scenario 1 above 2. Click Enabled for the Passthrough option 3. Select Listening Server for Mode 4. Type 7500 in the Server/Client Port field 5. Click Apply in the Serial Port 2 area When two units are connected the Server/Client Port values for the sending and receiving units must match. 21. HD-SDI Configuration The NVA family of encoders will work with high-definition serial digital interface (HD-SDI) with the use of a compatible a/v converter. The following connections have been tested are supported via a converter: HD-SDI to Component HD-SDI to HDMI HD-SDI to composite 22. Troubleshooting If issues are encountered in trying to access NVA Family, including but not limited to Web UI connectivity or streaming video connectivity, please verify that any software firewalls are disabled on the client system that is attempting to connect. If hardware firewalls or other filtering devices are present on the network between NVA Family and the client system, try moving NVA Family device to a new network location that is not filtered by these devices. Live Video Issues If a blue or black screen is seen on the HDMI or Composite output of NVA Family acting as an Encoder, or if distorted video is seen on the Composite output, please check the configuration on the video source. Many video sources (especially DVD players) will use an Auto setting for their HDMI output. If the video source is set to an Auto mode, it may not work properly with NVA Family. While some HDMI sources will configure themselves to match the current configuration specified on NVA Family, not all devices are capable of this functionality (e.g. the Western Digital WD TV HD Media Player WDAVN00). If an HDMI source device does not appear to support this autoconfiguration functionality, then you should manually set the HDMI output of the video source to 720p, 1080i or 1080p, depending on the mode in which you wish to use NVA Family as an Encoder. Also, verify that the Video Input mode chosen on NVA Family matches the output mode of the video source. This can be confirmed using the Video Input Status page in the Web UI of NVA Family. P a g e 20

21 Streaming Video Issues General Audio settings must match on the Encoder and Decoder. If an Encoder has audio disabled, then it must also be disabled on the Decoder. If an Encoder has audio enabled, then it must also be enabled on the Decoder, and the audio sample rate specified on the Encoder must also be matched on the Decoder. Encoder Specific Issues If NVA Family is configured as an Encoder for streaming video, and the video stream is not displayed at the remote stream recipient (e.g. VLC software client), try the following steps: 1. Restart the stream recipient (close and re-open VLC), and reconnect to the Encoder. 2. If step 1 does not display streaming video from the Encoder, then restart the Codec on the Encoder using the Restart button on the Video Settings page in the Web UI; wait approximately 10 to 15 seconds, then re-open the video stream recipient. 3. If the above two steps above do not restore streaming video from the Encoder, then reset the device by power cycling NVA Family (remove the network cable if powered using PoE, or the external power adapter), allow the device to boot up, and try again. Decoder Specific Issues If NVA Family is acting as a Decoder for streaming video, and the video displayed on the monitor has frozen, or if the screen is black with no video, try the following steps: 1. Select a different video source in the Web UI of the Decoder, if different streaming video sources are available on the network. 2. If no additional sources are available on the network, then restart the Codec on the Decoder using the Restart button on either the Video Settings page or the Decoder Settings page in the Web UI, and video should begin to stream again. 3. If the above two steps do not restore video on the streaming Decoder, then restart the Codec on the Encoder, wait approximately 5 seconds, and then restart the Codec on the Decoder. Video should begin to stream again after 10 to 15 seconds. 4. If the above two steps above do not restore video on the streaming Decoder, then reset the device by power cycling the Decoder (remove the network cable if powered using PoE, or the external power adapter). 5. Finally, if video is still not being received on the streaming Decoder, then power cycle both the Encoder and Decoder devices, double-check the menu configuration and try again. P a g e 21

22 23. Reset to Factory Defaults Overview It is possible to reset NVA Family to the factory default values for all settings (e.g. Network, Video, Reference, etc.). This procedure is called a Reset to Factory Defaults (RFD). This can be useful if the network settings have been forgotten, or if settings were accidentally configured on the device which have rendered it inaccessible. There are two types of RFD procedures available: a Network RFD which only resets the network settings and leaves all other configuration values unchanged (such as whether the device is acting as an Encoder or a Decoder, whether it is configured for SD or HD sources, etc.), and a Full RFD which resets all settings on NVA Family. The RFD is performed using a USB storage device and a special cue file. Requirements for the cue file are as follows: In the root of the USB storage device place a the cue file named rfd.txt The cue file consists of a single line of text in the format of <RFD_type>=<RFD_action> The supported values for RFD_type are: all - which resets all device values to factory defaults. network - which resets just the IP address, subnet mask, default gateway, and DNS server values, the Zero Configuration Friendly Name, and the HTTP port and TLS/SSL mode values. The only supported value for RFD_action is 1 No white space characters (space, carriage return / line feed, etc.) may be before or after the RFD_type and RFD_action values If the RFD function completes successfully, the device will automatically reboot and the cue file will be automatically deleted from the USB storage media. In order to perform an RFD on multiple units, the RFD cue file must be re-created on the USB storage media for each unit. A log of the RFD operation is saved to a file on the USB media; the log file name is based on the MAC address of the unit and the current date on the unit (e.g. RFD_log_00F00FC7C869_ txt ). The log may be optionally disabled by adding an additional line to the cue file that reads log=0; it is recommended that logging is left enabled to assist in troubleshooting. This second line must appear after the <RFD_type>=<RFD_action> entry on the first line. If the RFD function did not complete successfully, the device will not reboot and the cue file will not be deleted from the root of the USB storage media. Example 1 To reset all values, create a text file named rfd.txt in the root directory of a USB storage device that contains a single line that reads all=1 Example 2 To reset just the network values, create a text file named rfd.txt in the root directory of a USB storage device that contains a single line that reads network=1 Example 3 To reset all values and to also disable logging of this RFD operation, create a text file named rfd.txt in the root directory of a USB storage device that contains a single line that reads all=1, and a second line that reads log=0 P a g e 22

23 Network RFD A Network RFD will restore just the Network settings to the factory default values, and will leave all other values in their current state. The settings that are reset along with their post-rfd values are listed below: IP Address: Netmask: Default Gateway: DNS Server: Device Hostname: NVA Family Zero Configuration Friendly Name: NVA Family HTTP Server Port: 80 HTTP SSL/ TLS Encryption: disabled To perform a Network RFD, create a cue file as described above with a single line of text that reads network=1 (omitting the quotes) in the root directory of a USB storage device. 1. Insert the USB storage device into one of the external USB ports on NVA Family; NVA Family may either be fully booted, or it may be restarted or powered on with the USB storage device inserted. 2. Once NVA Family has finished booting (approximately 1 minute from power-on), the RFD cue file will be read from the USB storage device and NVA Family will attempt to perform the reset to factory defaults. 3. If the RFD procedure is successful, NVA Family will erase the RFD cue file, and it will then automatically reboot itself. 4. If the RFD procedure is not successful, the RFD cue file will not be erased and no reboot will take place. Complete RFD To perform a Complete RFD, create a cue file as described above with a single line of text that reads all=1 (omitting the quotes) in the root directory of a USB storage device. 1. Insert the USB storage device into one of the external USB ports on NVA Family; NVA Family may either be fully booted, or it may be restarted or powered on with the USB storage device inserted. 2. Once NVA Family has finished booting (approximately 1 minute from power-on), the RFD cue file will be read from the USB storage device and NVA Family will attempt to perform the reset to factory defaults. 3. If the RFD procedure is successful, NVA Family will erase the RFD cue file, and it will then automatically reboot itself. 4. If the RFD procedure is not successful, the RFD cue file will not be erased and no reboot will take place. 24. USB Investigate Device (ID) Feature The USB ID feature identifies the unit s network settings and saves them to a log file located on a USB storage device. In the root directory of a USB storage device create a file called id.txt Connect the USB storage device to NVA Family P a g e 23

24 After approximately 60 seconds, the ID operation should be complete and the USB storage device may be removed. A log file will have been saved into the root directory of the USB storage device and may be viewed on a client system. If successful a log of the ID operation is saved to a file on the USB media; the log file name is based on the MAC address of the unit and the current date on the unit (e.g. ID_log_00F00FC7C869_ txt ). If unsuccessful an error message appears in the log file. The cue file is not removed at the completion of the ID operation, so it may be re-used on multiple units without having to re-create the ID cue file. P a g e 24

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