Professional Staffing Solutions

Transcription

1 Professional Staffing Solutions

2 n Robert Half once again was listed on FORTUNE magazine s list of Most Admired Companies. (March 18, 2013) n In 2011, Chairman and CEO Max Messmer received the Staffing Innovator Award from Staffing Industry Analysts, which recognizes an individual who has had a significant and positive impact on the staffing industry.

3 Robert Half, the world s leader in specialized consulting and staffing services, has been helping companies find the skilled professionals they need, when they need it, since Robert Half (NYSE symbol: RHI) has more than 345 locations offering specialized staffing services on five continents. Our reputation for excellence and company-wide commitment to placing ethics first serve as the formula behind the Robert Half difference. The world s largest companies have benefitted from the unique, turnkey solutions provided by our Robert Half Strategic Accounts division. Robert Half Match SM Experience the Difference When you choose to work with Robert Half, you are working with the most experienced and respected brands in the staffing industry. Our reputation for excellence has been established through more than 65 years of service exceeding client expectations. Robert Half Match SM is our customized approach to finding you professionals to meet your specific hiring needs. It is the culmination of our brand legacy, technological capabilities and specialized service. By understanding the individual dimensions of your job and workplace environment, we can identify a specific candidate profile tailored to your requirements right away. Every candidate we recommend has been evaluated through our distinctive Robert Half Match SM system, which includes: Interviewing candidates in person Evaluating work histories with candidates Assessing their software skills Evaluating their industry knowledge Checking selected references Assuring quality customer service through regular surveys of our clients Since 1948, the Robert Half reputation has been built on our commitment to delivering premium customer service. In fact, nine out of 10 of our customers say they would recommend us to a colleague. Robert Half Strategic Accounts 1

4 Robert Half at Work: Record Results A large service firm with locations across North America engaged Robert Half to staff a year-long project involving the auditing of records in all of their offices. Robert Half s Management Resources, Accountemps and OfficeTeam divisions worked together seamlessly to provide auditors, accountants and administrative support personnel for over 350 offices, and the project was completed ahead of schedule. 2 Robert Half Strategic Accounts

5 Our Strategic Accounts Premium Service Commitment All Robert Half Strategic Accounts clients receive personalized service from a dedicated team of staffing specialists. We familiarize ourselves with the intricacies of your company to better understand and meet your needs. Our commitment is to provide you with the best customer service, including: Turnkey Client Setup Working together with your organization in a coordinated communication effort, our Strategic Accounts Contract Setup and Implementation team assesses all client requirements and creates an intranet summary as part of our communication strategy. This allows for a seamless contract setup and implementation process, customized to the needs of the client. A Dedicated Account Services Team You will have a single point of contact for all day-to-day requirements. This enables fast issue resolution and timely responses to all client requests. Contract Compliance and Quality Assurance Contract compliance auditing ensures that Robert Half conforms with all contractual obligations, including contractor evaluation, selected reference checks, on-time start of service, document processing and maintenance, contractor retention, rate and invoicing accuracy, and report preparation and delivery. In addition, we conduct ongoing Quality Assurance surveys to monitor our service to your organization, which allows us to proactively monitor all aspects of service and compliance so that we are meeting our clients needs. Supplier Diversity Robert Half has an active supplier diversity program and solicits bids from small businesses and minority-owned, woman-owned and veteran-owned businesses for purchasing opportunities with our organization. To assist our clients in their supplier diversity reporting efforts, we can provide second-tier indirect spending reports. Robert Half Strategic Accounts 3

6 Robert Half at Work: Money Talks One of the largest financial institutions in the United States utilizes all of Robert Half s specialized divisions to provide just-in-time staffing in many locations. The company s fluctuating needs in its accounting, technology, legal, creative and administrative departments are serviced by Robert Half s office network. Additionally, Robert Half provides centralized account management, including reports, auditing of contract terms and facilitation of projects. 4 Robert Half Strategic Accounts

7 Accountemps For your temporary, temporary-to-hire and salaried professional staffing needs, in the areas of accounting, bookkeeping and finance We will find you highly skilled, well-matched candidates fast. Accountemps provides immediate access to 3 million experienced accounting and finance professionals through one of the largest databases in the staffing industry. Accountemps is the most recognized name in the staffing industry. Through our exceptional brand reputation, we attract thousands of new candidates daily. We have salaried employees available for select assignments. These professionals can commit to long-term projects and can be accessed on a recurring basis. No other specialized staffing firm can offer you this service in addition to temporary and temporary-to-hire options. Our candidates are more skilled because of the resources we make available to them. Through our world-class online training, we offer candidates instant access to 8,000 courses. Our strategic alliances include: American Institute of Certified Public Accountants The Institute of Internal Auditors American Payroll Association Accounting and Financial Women s Alliance ALPFA Robert Half Finance & Accounting Established in 1948 as the first firm ever to specialize in the full-time placement of finance and accounting professionals We are better at evaluating finance professionals because our teams have strong accounting and finance backgrounds. Our recruiters have both professional financial and recruitment industry experience, and many hold CPAs, MBAs or other advanced financial certifications. In addition to the 3 million accounting and financial candidates in our proprietary database, we have access to candidates that other companies don t due to our strategic alliances with top financial professional associations. Their combined memberships represent over 500,000 of the most highly skilled accounting and finance candidates in the market. Our strategic alliances include: American Institute of Certified Public Accountants The Institute of Internal Auditors Accounting and Financial Women s Alliance ALPFA Robert Half Strategic Accounts 5

8 Robert Half at Work: Healthy Respect A very large healthcare organization that formerly relied upon a large generalist staffing firm for all of its staffing needs has retained Robert Half s Accountemps and Management Resources divisions as its exclusive provider of accounting and finance temporaries and consultants on a nationwide basis. Robert Half works closely with this organization to anticipate upcoming specialized needs, then focuses its recruiting efforts around those needs. This client indicates that their openings are now staffed with highly skilled candidates, more quickly and with a higher level of customer service. 6 Robert Half Strategic Accounts

9 Robert Half Management Resources For senior-level finance and accounting consultants on a project or interim basis Our consultants possess the financial skills most in demand today. Each year, we help thousands of clients staff complex projects involving corporate accounting, business technology and financial reporting issues. We are cost-effective. You pay up to 50 percent less than using comparable financial professionals provided by a CPA or consulting firm. We re everywhere you are. With more than 150 offices worldwide, and one of the industry s largest global databases of highly skilled accounting and finance professionals, we can provide consultants exactly where and when you need them whether you require an interim controller or an entire team to assist with an ERP systems integration. Our strategic alliances include: American Institute of Certified Public Accountants The Institute of Internal Auditors Financial Executives International Robert Half Technology A leading provider of information technology professionals on a project and fulltime basis, specializing in initiatives ranging from applications development and systems integration to network security and technical support We currently have in our proprietary database is over 1.3 million technology professionals with real-world work experience. Through our alliance partnerships with organizations like HDI and Association of Information Technology Professionals, and membership in the Microsoft Partner Network, we have access to thousands of the most highly skilled technology professionals in the market. Our strategic alliances include: Microsoft Partner Network HDI Association of Information Technology Professionals Oracle Partner Network Robert Half Strategic Accounts 7

10 Robert Half Legal Providing exceptional access to highly skilled legal professionals on a temporary, project and full-time basis, specializing in the placement of attorneys, paralegals and legal support personnel for law firms and corporate legal departments We currently have more than 300,000 experienced legal professionals in our database. Each professional we present to you has been interviewed and evaluated. Our teams have strong legal backgrounds, with the majority of our account executives holding J.D. s or other legal credentials. Additionally, each account executive specializes in project placement, legal support staffing or legal search. Our strategic alliances include: Association of Corporate Counsel Association of Legal Administrators Minority Corporate Counsel Association Association of Certified e-discovery Specialists OfficeTeam For staffing of your administrative needs with highly skilled professionals for temporary, temporary-to-hire and full-time positions OfficeTeam currently has more than 3 million administrative professionals in our proprietary database. We have access to candidates that other staffing firms don t due to our strategic alliance partnerships with organizations such as the International Association of Administrative Professionals. We are committed to staffing all of your administrative staffing needs quickly and efficiently. As a result, our clients are 3.5 times more likely to use us over any other staffing firm. The Creative Group For freelancers and consultants to meet your unique needs for creative talent in areas such as design, interactive, marketing, public relations and advertising We give you access to a far-reaching network of highly skilled design, interactive, marketing, advertising and public relations professionals. Our strategic alliances include: AIGA American Advertising Federation The Rhode Island School of Design HOW magazine Graphic Design USA magazine 8 Robert Half Strategic Accounts

11 The Fun Book Filled with games, activities, insights and inspirations 5 1 creativegroup.com 2012 Salary Guide a creativegroup.com creativegroup.com can solve almost any problem. Content Developers Information Architects Interactive Project Managers Cost-Effective Mobile Apps Designers Web Design and Mobile Marketing Strategists Development SEO Specialists Solutions Social Media Experts UX/UI Experts Web Analytics Specialists Web Designers front-end developer/designer Web projects can be complex. Fortunately, staffing the project doesn t have to be when you work with The Creative Group and Robert Half Technology. We can provide you with a full range of skilled professionals for your next web project. From concept to execution, we ve got you covered. The Creative Group and Robert Half Technology can provide immediate access to the web professionals you need on a project, contract-to-hire or full-time basis, including: Applications Architects Database Developers E-Commerce Experts Mobile Apps Developers Programmers/Coders Project Managers Software Developers Web Administrators Web Developers Connect with us: Call today for a cost-effective staffing solution for your next web project creativegroup.com rht.com 2011 The Creative Group. An Equal Opportunity Employer. TCG A Robert Half Company 2012 Salary Guide a programmer web administrator specialist/manager web design software developer social media expert applications architect search engine optimization expert graphic user interface designer Complete Staffing Solutions For All Your Web Projects information archit interactive design database developer web develop e-commerce analyst -Adam Smith The Leading Resource Robert Half is the industry s most respected source for career and management advice. We provide useful, easy-to-understand information to our clients and candidates. Our published research, annual salary guides, online tools, advice booklets, and articles and white papers cover emerging trends in hiring and employment. Through all of these means, Robert Half provides exceptional value to our clients and candidates at every step of the recruitment and job search processes. For more information about our extensive offerings, please visit the Resource Center at roberthalf.com.

12 MORE THAN 345 OFFICES WORLDWIDE New York San Francisco Zurich Los Angeles Minneapolis Brussels Chicago Boston Dallas Toronto Seattle Paris Houston Philadelphia Rotterdam Washington DC Denver Tokyo Atlanta London Cleveland Detroit Miami Sacramento Cincinnati Frankfurt Indianapolis Phoenix St. Louis Hartford Baltimore Antwerp Raleigh Des Moines Columbus San Diego Memphis Sydney Nashville Charlotte Montreal Milwaukee Edmonton San Antonio Stuttgart Portland Vancouver Pittsburgh Austin Berlin Tampa Richmond Sao Paulo Kansas City Jacksonville Dusseldorf Las Vegas Oklahoma City Calgary Louisville West Palm Beach New Orleans Hong Kong Grand Rapids Greenville Lyon Colorado Springs Madison Oakland Ottawa Dayton Providence Cologne Honolulu Chattanooga Tucson Amsterdam Fresno Albuquerque Santiago Charleston Cedar Rapids San Jose Birmingham Greensboro Perth Toledo Rochester Buffalo Tulsa Birmingham Singapore Lexington Santa Barbara Reno Milan Monterey Knoxville Albany Davenport Melbourne Lansing Syracuse Columbia Brisbane Bakersfield Palm Springs Fort Myers Bristol Little Rock Youngstown Winnipeg Eugene Spokane Ghent El Paso Springfield Portland Manchester Fort Smith Fort Wayne Boise Dubai Omaha Macon Green Bay Rio de Janeiro Harrisburg Savannah Quebec City Baton Rouge Shanghai Salt Lake City Orlando Cologne roberthalf.com 2884 Sand Hill Road Menlo Park, California (650) All referenced trademarks are the property of their respective owners Robert Half Strategic Accounts. An Equal Opportunity Employer. RHSA-1013