WINDOWS PROGRAMMING SOFTWARE MANUAL MODEL ECHO-SFW

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1 WINDOWS PROGRAMMING SOFTWARE MANUAL MODEL ECHO-SFW Part # A File ECHOSFTWREV114 05/18/2001 1

2 $ 5.00 ECHO WINDOWS PROGRAMMING SOFTWARE Minimum System Requirements: IBM PC or compatible, 120 MHz minimum, 32 MB RAM minimum, CD ROM drive, 2GB disk space or greater recommended. Operating system: Windows 95, Windows 98. Ports: Two ports needed, 1 for a pointing device and 1 serial port and cable to connect to the exchange. ECHO System: Program code version or greater. SOFTWARE INSTALLATION This section describes how to load the ECHO software on your computer. 1. Insert CD ROM into the CD ROM drive. 2. Click on the Windows START button and then click on the menu option RUN. 3. At the prompt type in <drive letter>:setup.exe <return>. Example, a:setup.exe, if the floppy drive is drive a:. The first screen shown (figure 1) is the Welcome window, click the Next button to continue

3 Figure 1 4. After clicking on the Next button in the Welcome window, the destination location must be specified (see figure 2). You can accept the default location or choose another location by clicking on the Browse button. When a location is chosen click on the Next button. Figure

4 5. The user is now prompted to select a program folder where the installation program will locate the icon (see figure 3). Figure 3 The text entered at this point will display in the Start Programs list

5 6. The Setup Complete Window (figure 4), which notifies the user that the installation is complete, should appear now, click on the Finish button to conclude the setup process. The ECHO Administration icon should now appear in the Start Programs list. Figure

6 SOFTWARE OPERATION When the ECHO Administration application is executed, the Main Window is displayed (figure 5). Figure 5 The first time that the software is executed, the computer serial port that will connect to the ECHO system needs to be configured. From the File option choose, File Properties, a Pop-up menu (figure 6) will appear with a list that contains the four possible serial (COM) ports that can be configured. Select the COM port that will be used to connect to the ECHO system and click on the OK button

7 Figure 6 At this point exit the ECHO software by clicking on the X button at the topright corner of the Main Window or click on the File Exit option. Connect the 9 pin serial cable from the computer to the RS-232 port (J11) to the ECHO motherboard RS-232 port (J11). Re-start the ECHO software; at this point the Main Window should appear

8 System Programming - Global Attributes Choosing the GLOBAL button from the Main Window (or choosing Edit Global Attributes from the menu) will allow the user to edit the Global System Attributes ( same as the V Section in the manual programming mode), the following window (figure 7) will appear. The settings in this window denote system wide (Global) attributes. Changes here will affect overall system functionality. Click on the Update button to program changes in the attributes to the ECHO system. If no changes are to be made to the global attributes click the Cancel button to go back to the Main Window. Note the Set Node ID button at the bottom of the window, this function may be used when portions of a system are to come online autonomously and then be linked together at some later time. For typical installations this button should not be used. Similarly, the Active Node Count setting which is used for diagnostic purposes, should in most applications be left alone. Figure

9 System Programming- Local Attributes Clicking on the LOCAL button on the Main Window (or by choosing Edit-- Local Attributes from the menu) will cause the following window (figure 8) to be displayed. It is a request for the user to select the L node that is associated with the stations to be programmed. Figure 8 Note that that L node (linecard, ECHO-LC) that is selected must be online, if it is not, an error message will appear when the computer tries to retrieve station information from the selected L node. When station information is successfully retrieved the Local Attributes window (figure 9) is displayed. This section corresponds to the D section in the manual programming mode. The information contained on the first Local Attributes screen corresponds to the station that is associated with the first pair of terminals on the DIN Rail block in the ECHO control cabinet for that particular L node (line card, ECHO-LC)

10 Figure 9 Note the text in the title bar of the window, it displays the node number Lxxx and the pair number yy for the station whose data is currently displayed. Review and/or change data as needed in this window. Click on the Update button to send the currently displayed attributes to the system. Changes made on this screen affect a single station. Scrolling through the stations is accomplished by using the <<Prev and Next >> buttons. When finished reviewing/changing information regarding stations connected to a particular L node, first click Update (if changes were made) then on the Done button, this will bring you back to the Main Window. If information for stations that are connected to a different L node needs to be added/updated, simply click on the Local button and select a new L node from the displayed list and change the Local Attributes as required

11 Backup/Restore Features The ECHO Administration Application has built in Backup/Restore functionality, which allows the user to backup (save) and/or restore (load) the Global and Local attributes for the entire ECHO system. There are two ways to access these features from the Main Window (see fig. 10) for appropriate button identification. Load Global Attribute s Save Global Attribute s Load Local Attribute s Save Local Attribute s Restore Back-up Restore Back-up Figure 10 (portion of Main Window) The typical Backup/Restore procedure is a two-step process. The first step is the Backup/Restore of the Global data. When either the Restore Global Data button or the Restore Global Data button is clicked on a window requesting the file destination (in the case of a backup) or the source file (in the case of a restore) will display (see fig. 11)

12 1 Figure 11 At this point it is required to choose a file name and the place where the file will be located. In the case of a Backup process the user may overwrite an existing file or enter a new file name. In the case of a restore procedure the user must select an existing file. The default file extension for the Global data is.glb. The Backup/Restore of global data should take 1 to 2 seconds. The system is fully functional while the global attributes backup is occurring. The second step in the Backup/Restore process is the Backup or Restore of the Local data. When the user selects either the Backup Local Data button or the Restore Local Data, a window requesting the file destination (in the case of a backup) or the source file (in the case of a restore) will display (the window is similar to that shown in fig. 11). At this time the user is required to choose a file name and the place where the file will be located. In the case of a Backup process the user may overwrite an existing file or enter a new file name. In the case of a restore procedure the user must select an existing file. The default file extension for the Local attributes is.loc. The Backup of local attributes should take approximately 8 to 10 minutes, while the restore process is typically much less. The system is fully functional while the local attributes backup is occurring. Note that the second way to access all the Backup and Restore features may be accomplished by clicking on the File option in the Main Window, which results in a popup menu. Then click on the appropriate feature choice. It is also important to note that the user should not modify the files created by the backup process, doing so may cause inconsistent system operation

13 Troubleshooting & Error Messages Any of the following series of screens may appear due to one or more system problems. The failure of the application to communicate with the specified serial port will cause this error message (Figure 12) to be displayed. Probable cause of this is an incorrect COM port specified in the File Properties pop-up screen. Figure 12 The failure of the application to communicate with the ECHO system will result in one of the following error messages being displayed (figures 13 and 14). If the user was attempting to view Global Attributes when the error occurred, the following error message (figure 13) will be displayed. Figure 13 If the user was attempting to view Local Attributes when the error occurred, the following error message (figure 14) will be displayed. Figure

14 Possible causes for this may include the following: - ECHO main cabinet not powered up. - Verify heartbeat LED is flashing on the ECHO-MB mother board. - Cabling problem between PC and ECHO-MB mother board. - Verify RS-232 cable connection to proper port on PC. - Verify correct RS-232 cable is used (straight 9 pin). - Several applications running simultaneously on the PC along with the ECHO-SFW software. Close all other applications before launching the ECHO-SFW Windows Software. The following error messages may be displayed when attempting to update Global Attributes, most are self-explanatory, they will arise due to programming inconsistencies and/or invalid entries. Figure 15 Figure 16 Figure

15 Figure 18 Figure 19 Figure 20 Figure

16 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure

17 Figure 28 The text on the following three screens (figures 29, 30, and 31) may be vary slightly depending on what was entered in the Number of Extension Digits field. Note that the user may enter the single digit 1 in the Telephone Access- Inbound field regardless of what is entered in the Number of Extension Digits field. Figure 29 Figure

18 Figure 31 On the following screen (figure 32), 0-9, *, # represent standard telephone DTMF dialing tones. F represents Hook Flash, and P represents Pause (approx. 1.5 seconds). Figure 32 The following error messages may be displayed when attempting to update Local Attributes, most are self-explanatory, they will arise due to programming inconsistencies and/or invalid entries. Note the text in the error message (figures 33,37, and 38) may vary slightly depending on what was entered in the Number of Extension Digits field in the Global Attributes section. Note too that the error messages seen in figures 37 and 38 may also apply to entries in the Two Digit Speed Dial Assignments section

19 Figure 33 Figure 34 Figure 35 Figure

20 The following two error messages (figures 37 and 38) may display when attempting to configure an Administrative Master and there are invalid values in the Day and/or Night fields. Figure 37 Figure 38 File ECHOSFTWREV114 05/18/

21 NOTES:

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