Easy, Trusted Online Service Access
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- Allyson Allison
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1 SOLUTIONS BRIEF Easy, Trusted Online Service Access Making online services more convenient, secure and cost-effective. For many online services, forgotten passwords and new credential set up are the two largest barriers to success. SecureKey offers a variety of solutions to reduce friction, increase privacy and security and eliminate the problems of password management for online services and their users. Making Sign-On Better for All When it comes to forgotten passwords and password fatigue, services that are infrequently use such as government and utility services are the perfect storm scenario. The need to get access is both important and urgent. But the need is also very infrequent, so the odds of having forgotten the password are highest. This makes for high levels of user frustration. High credential churn also drives up operational costs and weakens security posture. SecureKey Concierge solves these problems for online services. The need for creating and maintaining new credentials is eliminated. Along with it, the frustration of forgotten passwords and password fatigue are also removed. Instead, the client uses a sign-on process that is familiar and exercised frequently. The result is a big win for both consumers and online services. Turnkey Credentialing SecureKey Concierge has already provided over 1 million Canadians with a quick and simple way of accessing Government of Canada online services. SecureKey Concierge enables users to select a Sign-In Partner from a list of participating banks and other trusted online brands. The user signs into their familiar online site and is then forwarded to the online service with sign in complete. The system is optimized for privacy. Online services are able to enforce privacy controls, systemically manage trust policies and enable the user to participate in information sharing decisions. With a single SAML integration, online services can offer the convenience of Bring Your Own Credential with quality credential partners, using the privacy and policy controls demanded by sensitive online applications SecureKey Technologies Inc. All rights reserved
2 The Perfect Credential Solution Enhanced Privacy SecureKey s credentialing solutions are designed for absolute privacy. In fact, SecureKey has been designated as a Privacy Ambassador by the Ontario Privacy Commissioner. The system ensures that no identifying information is ever shared between parties. Your web applications will not need to store or receive any sensitive information. The Sign-In Partner will not know what service the user is accessing and your applications will not know anything about the user s banking or other Sign-In Partner information not even which Sign-In Partner was used! Quality Credential Partners SecureKey partners with tier one banks and trusted, familiar brands. We look for Sign-In Partners that have stable, long-term, real-world relationships with their credential holding customers. To ensure that credentials are treated with care and vigilance, we look for Sign-In Partners where both the credential issuer and the end-user treat the credential with a high standard of care. By bringing you the opportunity to utilize these high quality credentials, SecureKey Concierge brings greater credential stability and brand trust to the credential choices your site will offer. Simple Integration SecureKey s credential solutions utilize a single point of integration that enables multiple credentials. Instead of integrating each partner individually, with each online application, you create a single point of integration with SecureKey Concierge. Native credentials can also be integrated to reduce the number of integration points for your applications. Federated SSO The same integration provides your online applications with Single Sign On and Single Sign Out capabilities. Your federation of discrete applications will behave in concert and appear to your user as a finely integrated set of services. Easy and Trusted Credential Switching Figure 1 - The SecureKey Concierge selector SecureKey Concierge protects your web application from the complexities of credential churn. Users can change their credential provider from within SecureKey Concierge, and will still arrive at your service with the same identifier you normally receive. The transition is transparent to your systems. By isolating your application from credential churn, SecureKey Concierge helps keeps the online barriers of password and user ID at bay even when a user changes their credential partner.
3 Two Ways of Presenting SecureKey Concierge As shown below, SecureKey Concierge provides two ways for applications to present sign in credentials to users. The embeddable selector enables users to quickly select the Sign-In Partner of their choice directly from your application web page. The second option is to add single button to your site that redirects the user to the SecureKey Concierge selector page. Either or both presentation styles can be used as best suits your applications. Embedded Selector Dedicated Selector Page mygov.ca Services Departments Français mygov.ca Services Departments Français Individuals and Families Businesses Charities and giving Representatives Individuals and Families Businesses Charities and giving Representatives Continue to Sign-In Patner My Gov user ID and password Use a Sign-In Partner Terms of Use Use the same sign-in information you use for other online services (e.g. online banking). None of your information (e.g. financial, banking) will be shared with My Gov. My Gov user ID and password Sign-in Partners Use the same sign-in information you use for other online services (e.g. online banking). None of your information (e.g. financial, banking) will be shared with My Gov. Your Sign-in Partner will not know which government service you are using. You will temporarily leave the My Gov website to use your Sign-in Partner Sign-in Partners Credit Card Debit Card Your Sign-in Partner will not know which government service you are using. View the full list of Sign-In Partners. You will temporarily leave the My Gov website to use your Sign-in Partner. Use MyGov Login My Gov Login My Gov Register Log in with your My Gov user ID and password or register if you do not have a My Gov user ID and password. Representatives (including friends and family members) can access My Account on behalf of someone else using Represent a Client. The embedded selector enables the user to select a credential partner directly from your web application for the most convenient user experience. The dedicated selector page makes integration with your web pages simpler by requiring only a single button or link which redirects the user to a SecureKey Concierge selector page. Background Info: How Credential Blinding Works For anyone that has clicked a Sign on with your button, the user journey is a familiar one. However, behind the scenes SecureKey Concierge is melding the ease of an OpenID experience with strong security and privacy. The system shields both the government service and the bank from knowing one another. The bank never reveals any personally identifying information about the user.
4 Oline Service Site User selects their familiar brand from the list of available Sign-In Partners. SecureKey Credential/ Identity Hub 1 2 Transparently, SecureKey initiates the sign on request, shielding the bank from knowing the source web application. Sign-In Partner Site At the Sign-In Partner site, user completes their normal sign-in process. The user is signed in to the web application. (If this is the first time the user has signed in with this credential, enrollment activities may occur.) Transparently, the hub retrieves (or generates and stores) a unique identifier that will be used to represent this user to the web application. A different unique number is generated for each application. Transparently, the Sign- In Partner retrieves (or generates and stores) a unique number to represent this user. Optimized for Privacy SecureKey solutions are architected to ensure absolute privacy. The Sign-In Partner provides no personal information only a meaningless but unique number (MBUN) to represent the client. The Sign-In Partner is never informed of the user s intended destination and the destination site is never aware of the credential source. The destination site receives only an anonymous identifier for the user and assurance that the credential was authenticated properly. Each government service receives its own unique user identifier. So even if data breaches spanned multiple web applications, the data could not be correlated in a meaningful way. The user s sensitive information would not be determinable. From the ground up, SecureKey credential solution are designed to optimize privacy. Multiple Levels of Authentication Strength Exchange offers the ability for an RP to specify the NIST Level of authentication required for a given sign in. Each CSP is given an authentication level grade during system enrolment, based on an assessment of the CSP s authentication practices. The RP can request any number of NIST Levels of Authentication (LOA). The system will automatically display only CSPs with credentials that can meet the requested LOA. Add Your Branded Credential Add an Existing Credential If your organization has its own credential offering, your credential can be added as one of the Sign-In Partners available in SecureKey Concierge. Your credential can be utilized across all the services that use SecureKey Concierge or it can be made exclusive to your own services or any mix of participating services. Your credential can also be given priority placement. Existing credentials can be added to SecureKey Concierge using standard SAML or Open ID Connect protocols. Create a New Credential SecureKey enables your service to provide a strong multifactor credential to web and mobile services. SecureKey s credentialing solutions can enable a very familiar web credentialing service without the need to store passwords. This eliminates the risk of password database thefts while providing a web credential that is simple to use without requiring any special devices or software. For more sensitive services, SecureKey also offers extremely strong authentication solutions anchored in mobile devices and/or EMV cards.
5 Single Integration Whether you are combining SecureKey Concierge with your existing credential or with a new SecureKey-based credential, a single point of integration is all that s required for your applications. Applications are integrated using a standard SAML 2 protocol. Create a Customized Identity & Credentialing Service For organizations and communities of interest, SecureKey enables services like SecureKey Concierge to be developed using your own brands and trust framework configurations. For example, SecureKey powers FCCX, a BYOC offering managed by the United States Postal Service for use when signing on to US Federal Government services. USPS is directly managing the FCCX brand, applying its chosen trust framework and choosing its own Sign-In Partners. Custom BYOC service offerings make sense for communities of interest such as industry groups and trade associations. They may also be the right fit for groups of loosely affiliated services. For example, a collection of law enforcement agencies spanning the nation may want to create their own BYOC service utilizing their own credentials to sign into neighbouring systems or to sign in to a nation-wide service. Include Identity and Other Attribute Services SecureKey enables identity attributes stored with the credential to be shared during sign in. The system enables the federation owner to define how attribute sharing is enabled and what level of visibility and control the user will have. This enables the service to provide trusted identity information during sign in. It can also be used to enable rich data such as medical records or other important user information to be passed securely during sign in. Conclusion: SecureKey Makes Online Services Better SecureKey improves the success of online services. By removing the barriers of forgotten passwords and new credential setup, SecureKey makes online services easier to use. This helps accelerate online service adoption. By providing a privacy-enhanced approach to credentialing, SecureKey makes BYOC viable for even the most sensitive online service. And by enabling a range of strong credentials for mobile and web services, SecureKey eliminates the liabilities and risks associated with password databases without the barriers of special software or devices. As proven by our success with governments in Canada and the US, SecureKey delivers value to online services who want to accelerate the adoption of online services without compromising security, privacy or convenience. briidge.net Products SecureKey s credentialing solutions are powered by Securekey s briidge.net platform products. briidge.net Exchange enables privacy-enhancing identity and credentialing solutions for industries and their associated online services. The platform significantly lowers credential management costs while removing user sign-up barriers, preserving user privacy and providing greater user convenience. briidge.net Connect is a cloud-based multi-factor authentication service designed to support all in-market devices today, enabling strong security across all delivery channels. briidge.net Exchange enables strong authentication for mobile and web applications using a comprehensive range of Bring Your Own Device authentication solutions.
6 About SecureKey SecureKey is the leading provider of cloud-based, trusted identity networks that reduce the burden, costs, and risks associated with user authentication. The company s federated authentication solutions ensure that users are properly authenticated regardless of the service, device or credential they prefer to use. Organizations can quickly and easily deliver high-value online services to millions of consumers and citizens with improved transaction privacy, simplicity, and convenience. SecureKey is headquartered in Toronto, with offices in Boston, Washington D.C., and San Francisco. The company is backed by a world-class group of venture and corporate investors. For additional information, please visit SecureKey Technologies 36 York Mills Road, Suite 500 Toronto, Ontario M2P 2E9 Toll Free: [email protected] V
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