Overcoming the Limitations of IP Centrex
|
|
- Hilary Carter
- 8 years ago
- Views:
Transcription
1 W H I T E P A P E R Overcoming the Limitations of IP Centrex
2 OVERCOMING THE LIMITATIONS OF IP CENTREX There is a plethora of marketing hype today espousing the virtues of IP Centrex to the Small and Medium Sized Business (SMB) market. Although these carrier offerings initially sound promising, a close look shows that the real beneficiaries of IP Centrex services are realized by phone companies and equipment manufacturers not by the SMBs themselves. SMBs can realize far more value at far less cost by selecting a managed service for business communications. This whitepaper defines IP Centrex and explores some of its myths. It also contrasts IP Centrex with the CrystalBlue Voice Service offered by Whaleback Systems and shows the advantages of a monitored business communications service over an IP Centrex service. BUILDING FROM TRADITIONAL CENTREX SERVICES Carriers have been offering Centrex services for decades. They originally included only minimal sets of voice features, such as four-digit dialing plans, three-way calling and call-transfer functions. Through the years, many phone companies gradually added more advanced features to meet market demand. Centrex was a profitable way for phone companies to provide PBX-like services from centrally located Central Office (CO) facilities. A CO would support the calling needs of any number of businesses, allowing carriers to realize recurring revenue streams while providing a lucrative market for manufacturers of large PBXs to sell their products. Carriers reached out to businesses with the value proposition that the business could benefit from rich telephony services without the hassle or overhead of purchasing and maintaining premises-based equipment. EXPLORING IP CENTREX Carriers have recently shifted toward IP Centrex by offering hosted Voice over IP (VoIP) services that theoretically take advantage of feature-rich voice services and the cost-efficiencies of the Internet. The efficiencies of VoIP bring many advantages that cannot be provided by traditional Centrex services, such as access to more flexible calling plans, lower-cost international calling, scalability and integration with PCs and data networks. To offer these services, carriers deploy a large VoIP system and try to make it attractive to SMBs by logically carving it up into a one-size-fits-all system by making centralized services available to many customers. The equipment and application vendors serving the carriers do not have a market imperative to build solutions designed for SMB requirements; they have economic drivers that encourage them to build large systems and applications that can be used by multiple enterprise customers. Carriers offering hosted VoIP services began using the term IP Centrex more for marketing reasons than to accurately reflect the value of the service. Centrex was originally developed so that large enterprises could benefit from huge, complicated voice systems that needed to be centrally located and managed. The costs of these complicated systems were passed on to the customers. Today s IP Centrex services are modeled in the same form and function and they pass the costs onto the customers while still suffering from lack of functionality. The reality is that most of the IP Centrex services offered today are neither feature rich nor cost efficient. THE ECONOMICS OF IP CENTREX The term Centrex implies centralized and exchange, so at a glance it appears that IP Centrex services provide advanced IP services. Carriers promote these services as centrally managed services with minimum cost and complexity. Many highlight that these services are centrally managed, without the need for internal IT staff to maintain business communications. But the reality today is that IP Centrex services rely on centralized and shared equipment and applications. Any problem anywhere in the system can create telephony problems for any company using the service, and it is time consuming to work with phone companies to discover and resolve communications problem over a shared service. 2
3 The cost efficiency of IP Centrex is a myth that must be further explored. The theory is that the SMB would reduce the cost of voice communications by selecting IP Centrex and outsourcing the management of telephony to carriers. Since the business would not have a PBX on premises, it would not have to manage and troubleshoot a sophisticated platform internally. However, an SMB selecting IP Centrex services is still burdened with the cost of buying or leasing IP handsets. Troubleshooting a service problem requires the SMB to work closely with the carrier, which can be a frustrating and time-consuming process. Moves, adds and changes still must be managed internally, and SMBs do not realize the true efficiencies of IP services because of vendor development cycles geared primarily toward the needs of large enterprise customers. IP Centrex also forces SMBs to over-engineer their networks and provision more bandwidth than would be otherwise necessary. For example, it is predictable that after lunch most users will dial into their voice mail. This causes a daily spike in busy hour call patterns. Because the voice mail is not stored onsite, each call for voice mail access consumes local calling bandwidth. SEEKING THE FEATURES OF IP The myth of feature-rich telephony available through IP Centrex services should also be explored. The reality in today s telecom world is that phone companies use large PBX platforms that are updated only to reflect the addition of services that are valued by a large group of business customers. This lowest common denominator approach results in bland service offerings that can barely be distinguished from carrier to carrier. New features and services are often developed primarily for the needs of the carriers biggest customers large enterprises, whose needs are much different than those of the SMBs. Since centralized PBXs and telephony applications are often shared by both large companies and SMBs, carriers and vendors must walk a delicate line in prioritizing and bringing to market new feature sets that appeal to the broadest range of customers. But packet-based services can offer tremendous cost efficiencies, particularly for SMBs that can access rich feature sets that improve business communications and employee productivity. IP Centrex services do not offer the robust VoIP capabilities SMBs need to capitalize on the efficiencies of IP, and the alternative of buying and deploying an IP PBX can be an expensive proposition. In this scenario, SMBs are still at the mercy of the IP PBX manufacturers, primarily since most of these platforms were designed for large businesses with functionality removed and the systems dumbed down to support SMBs. A new system solution is needed that provides the breakthrough efficiencies of IP with the cost-efficiencies SMBs demand. DEPLOYING BROADBAND PHONE SOLUTIONS DESIGNED FOR SMBS The primary limitations of IP Centrex services are that: They are not designed specifically for SMB requirements, but are services designed for large enterprise networks that are retrofit to address the SMB market. They do not deliver the broad spectrum of IP services that can enable SMBs to improve productivity. They pass along the high costs of centralized services to the SMB. 3 Although IP telephony services are very appealing to SMBs, IP Centrex services cost too much and deliver too little value in terms of features and benefits. The alternative of selecting, deploying and maintaining an IP PBX is no less appealing, because of the cost impacts and the burden on the organization to maintain and manage the system over time. Whaleback offers a superior alternative to selecting IP Centrex or purchasing an IP PBX. SMBs can now leverage the benefits of IP telephony over their broadband cable or DSL connection to: Streamline communications Improve worker productivity Optimize customer service Integrate voice and data networks Reduce capital and operational costs
4 SELECTING IP TELEPHONY AS A MANAGED SERVICE Whaleback developed the CrystalBlue Voice Service specifically to address the needs of the SMB market. It overcomes the limitations of IP Centrex services and offers the richest set of IP services available. It combines the features of PBX platforms and Key Systems Units and offers a feature set tailored to meet the needs of SMBs. The CrystalBlue Voice Service is an all-inclusive service package that makes the most advanced IP technology immediately affordable. This software-driven solution seamlessly integrates with existing IT networks to simplify system management and reduce ongoing communications costs. The SMB 1500 IP PBX is designed specifically for broadband. It is installed at customer locations and simplifies system administration, improves staff productivity and enhances customer service. System-wide upgrades, moves/adds/changes and station setting adjustments are achieved with a quick click of a mouse. In addition, the linear expandable system grows with a company to support from five to up to 1,500 phone stations. Whaleback s all-inclusive, flat-priced service package makes the most advanced technology immediately affordable for SMBs without the operational hassles of maintaining equipment. In essence, the Whaleback solution combines the same rich features as the larger and more expensive big business IP PBX platforms at a dramatically lower price point, while also providing the assured reliability and availability of a hosted IP Centrex service. ROBUST IP FEATURES SMBs are no longer faced with selecting either rigid, carrier-based services or buying an IP PBX originally designed for large companies. Whaleback's all-inclusive service package combines the features of PBX platform and Key Systems Units and eliminates hidden charges and unpredictable monthly costs. For a fixed monthly rate of only $49.95 per station, SMBs benefit from: Unlimited local and national calls Multi-line executive IP phones Shared and bridge line appearances RoadWarrior Functionality Intercom with hands-free response Group paging E911 lifeline support Local number portability Direct inward dialing Auto-attendant Desktop messaging Music on hold Caller ID Speed dial Call forwarding Remote access Video calling Conference calls First-class sound quality Desktop integration Linear expandability U.S.-based technical support Voice mail 4
5 IMPLEMENTING A TURNKEY SOLUTION Whaleback pulls the plug on traditional phone service and puts advanced Voice over Broadband (VoB) technology to work for SMBs. Whaleback offers a turnkey solution that reduces communications costs and simplifies business communications for SMBs. Companies can therefore implement a complete communications solution optimized for IP carrier interconnection. The Whaleback CrystalBlue Voice Service provides business-quality voice services with advanced features at a low, fixed monthly rate. It requires a very low capital investment and lets SMBs converge the advantages of VoB with desktop applications so they can benefit from a more intelligent phone system. CrystalBlue includes everything SMBs need for a business phone solution, including: The SMB 1500, a next-generation IP PBX designed for broadband Executive IP handsets Setup, configuration and training Remote maintenance and monitoring Local and long-distance calling for a flat monthly rate Whaleback or one of our channel partners will install the SMB 1500 and the executive IP handsets at the SMB location, and the SMB 1500 will be monitored around-the-clock by centralized, U.S.-based Whaleback personnel. There is no additional charge for upgrades and enhancements. Whaleback will conduct centralized call quality monitoring. The SMB 1500 generates alarms that alert Whaleback to take corrective steps if necessary to improve performance. Whaleback s all-inclusive service package eliminates hidden charges and unpredictable monthly fees. For a fixed monthly rate of only $49.95 per phone station, SMBs can better manage and control telephony costs while capitalizing on advanced IP features. SELECTING AN IP MANAGED SERVICE OVER AN IP CENTREX SERVICE SMBs selecting CrystalBlue Voice Service not only get more control over capital and operational costs; they also get the business advantage of enhanced IP services delivered over broadband connections. As with an IP Centrex service, SMB customers do not have to worry about premises-based equipment since Whaleback monitors and maintains the solution. SMBs can reduce bandwidth costs because all voice mail is stored on the SMB 1500, and they can avoid the cost and complexity of buying IP telephones by selecting IP phones offered by Whaleback that offer proven interoperability with the SMB The main reason SMBs have selected IP Centrex is because they do not have to manage it. Despite its cost and limited features, it has offered SMBs an outsourced solution for telephony. But Whaleback offers IP telephony as a managed service and provides the advanced features of IP with the simplicity of central management and monitoring. The following are some of the other advantages of the CrystalBlue Voice Service over IP Centrex: Each SMB 1500 platform provides exclusive service to a single customer. This contrasts sharply with shared IP Centrex services. No business is forced into software upgrades on the phones to support new services, and SMBs do not have to deal with the complexity of centralized communications resources shared by many companies. The solution is tailored to the needs of SMBs. Whaleback developed the solution specifically to address SMB requirements, and continues to develop new features to enhance SMB employee productivity. New features and enhancements are available at no extra charge. 5 Emergency calling. If the IP connection between the SMB and the carrier goes down, emergency 911 calls can be placed from any IP handset through the SMB 1500, which has an analog port available for Plain Old Telephone Network (POTS) dialing.
6 Reliability. While IP Centrex services rely on complex technologies and applications providing service to any number of business customers, CrystalBlue relies on proven technologies, and each SMB 1500 is onsite, supports only one customer and is centrally monitored and managed. Resiliency. The failure of any aspect of an IP Centrex service can impact all customers using the service. But CrystalBlue Voice Service is delivered to a customer through a managed, software-based IP PBX without the dependencies of centralized services. Security. Today s Session Initiation Protocol (SIP) phones probably have more intelligence than laptop PCs did five years ago, and with IP Centrex each SIP phone is a possible entry point for hackers. Super-intelligent SIP phones communicate through the SMB 1500, which is a point in the network that can be firewalled and made application aware to prevent incursion from hackers. The SMB 1500 serves as a back-to-back SIP User Agent (UA). It acts as an intermediary between two parties, but appears as an endpoint to both parties. It also serves as a Session Border Controller directly in the signaling and media path between two parties to protect the internal network from external access. Integrated PBX and Key System Functionality. Since the SMB 1500 offers both PBX and Key Systems Unit functionality, SMBs can benefit from both advanced IP features such as desktop integration as well as popular ease-of-use features such as group paging, intercom with hands-free response and shared and bridge line appearances. Speed of developing new features. IP Centrex services rely on large PBX platforms that address the needs of a wide range of users, so carriers are forced to wait for vendors to add functionality. Both carriers and their vendors have the potential to make the most economic return on new features that appeal to larger businesses, so SMBs must wait in line for vendors to develop new functionality and for carriers to package it into their IP Centrex services. In contrast, all of Whaleback s development resources are specifically focused on adding functionality that will improve SMB business communications. Central monitoring and management. Whaleback provides around-the-clock management of the SMB Customers are no longer dependent on large, complicated systems in the carrier s cloud to operate meticulously to deliver the latest functionality. Whaleback Systems offers the industry s only business communications system designed specifically for the needs of SMBs. Unlike IP Centrex solutions, Whaleback s CrystalBlue Voice Service is software-driven and premises-based. It simplifies system management and makes advanced telephony features easy to use. There is no equipment to purchase and upgrades are free, so SMBs can capitalize on the economics of a managed service and avoid worrying about obsolescence. Whaleback s all-inclusive service package eliminates hidden charges and fluctuating monthly costs, and allows SMBs to benefit from advanced business communications technology via an all-inclusive service that is available for an affordable price. ABOUT WHALEBACK SYSTEMS Whaleback Systems is the pioneering developer of the first business phone solution built from the ground up for broadband. Unlike traditional systems, the Whaleback CrystalBlue Voice Service is 100 percent premises-based and softwaredriven. It includes the only IP PBX with Key System Unit features and Road Warrior Functionality. Whaleback's all-inclusive, unlimited nationwide calling package makes the most advanced technology immediately affordable for companies that need between 5 and 1,500 phone stations. The Whaleback service is available through direct sales and through partnerships with channel partners and VARs. For more information, visit Whaleback Systems, Road Warrior Functionality and CrystalBlue Voice Service are trademarks of Whaleback Systems; other trademarks are the properties of their respective owners. IPCENWP
Deploying Broadband Phone Solutions Designed for Small and Medium Businesses
W H I T E P A P E R Deploying Broadband Phone Solutions Designed for Small and Medium Businesses Deploying Broadband Phone Solutions Designed for Small and Medium Businesses Small and Medium Businesses
More informationCrystalBlue Voice Service. Quality You Can Hear!
CrystalBlue Voice Service Quality You Can Hear! Visit www.whalebacksystems.com and take a minute to fill out the savings calculator so you can find out how much money you will save by selecting CrystalBlue.
More informationHow Unified Communications Improves Business. Managed VoIP Services and Unified Communications Designed for Small and Medium Businesses
How Unified Communications Improves Business Managed VoIP Services and Unified Communications Designed for Small and Medium Businesses Executive Summary Change Re-defines Communications Demand for increased
More informationWhat SMBs Should Know About Deploying a Hosted PBX Phone Solution
What SMBs Should Know About Deploying a Hosted PBX Phone Solution 2 Executive Summary 3 Professional Phone Systems Are a Competitive Advantage 4 Bringing the Benefits of IP Telephony to SMBs 6 Is a Hosted
More informationVoIP Solutions Guide Everything You Need to Know
VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,
More informationMARKET BRIEF Plug and Play: Managed IP Telephony
MARKET BRIEF Plug and Play: Managed IP Telephony Sponsored by: NEC William Stofega September 2006 IP TELEPHONY: BENEFITS AND CHALLENGES Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200
More information[VIRTUAL PBX OVERVIEW]
Powered by: [VIRTUAL PBX OVERVIEW] The following document contains program details for 3NG s Hosted IP PBX Solution. Please contact your Account Manager for a System Demo Introduction 3NG Networks owns
More informationD-Link, the D-Link logo, and VoiceCenter are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States and
D-Link VoiceCenter TM Response Point TM with Microsoft Delivers a Fully- Featured Business Phone System with Leading-Edge Productivity and Integration Features White Paper Abstract Small Businesses Gain
More informationLevelling the Playing Field
ROGERS WHITE PAPER 1 Rev. May 2011 page 2 2 TABLE OF CONTENTS Introduction 3 Small Business Telephony Options 4 Basic Phone Service 4 Traditional PBX and Key Systems 4 Digital Services Business Cable and
More informationBTSphone IP-PBX. What SME Should Know About Deploying a Hosted IP-PBX Phone Solution
BTSphone IP-PBX What SME Should Know About Deploying a Hosted IP-PBX Phone Solution 1 Introduction 2 Professional Phone Systems Are a Competitive Advantage Bringing the Benefits of IP Telephony to SME
More informationPhone2talk IP-PBX. What SME Should Know About Deploying a Hosted IP-PBX Phone Solution
Phone2talk IP-PBX What SME Should Know About Deploying a Hosted IP-PBX Phone Solution 1 Introduction 2 Professional Phone Systems Are a Competitive Advantage Bringing the Benefits of IP Telephony to SME
More informationKey Drivers of Hosted Voip
Key Drivers of Hosted Voip CONTENTS Overview.... 3 Capital Cost savings:.... 4 Stress free implementation:... 4 Lower phone bills:... 4 Easily set up remote workers:... 5 No busy signals:... 5 Save on
More informationMANAGED TELEPHONE AND INTERNET SERVICES
MANAGED TELEPHONE AND INTERNET SERVICES Managed Business Solutions Market Brief Insert service provider logo here 2001 Nortel Networks. All Rights Reserved. CONTENTS Introduction...2 Managed Business Solutions...
More informationIntroduction to VoIP for Small and Medium Sized Businesses
Introduction to VoIP for Small and Medium Sized Businesses Understanding the Options and Opportunities April 17th, 2007 Notice Copyright 2009 Metaswitch Networks. All rights reserved. Other brands and
More informationA Quick Guide. Xpedeus ICE: Comparison & Value Proposition. Xpedeus, Incorporated - January 2014
A Quick Guide Xpedeus ICE: Comparison & Value Proposition Xpedeus, Incorporated - January 2014 Xpedeus, Inc. 510 Vonderburg Drive Brandon, Florida 33511 813.774.4800 Office 813.354.2454 Fax www.xpedeus.com
More informationHosted VoIP: Comparison & Value Proposition
Hosted VoIP: Comparison & Value Proposition Jive Communications, Inc. 866-768-5429 www.getjive.com 1 Introduction: Hosted Voice over IP (VoIP) Hosted Voice Over IP (VoIP) telephony is quickly becoming
More informationBig Solutions for Small Business
Big Solutions for Small Business Enabling SMB Converged Data and Voice Services By Itzik Feiglevitch, Marketing Director Introduction In the coming years, the demand for business VoIP services is expected
More informationBuyer s Guide. 10 questions to ask. Essential information about your Voice over IP options
VOIP Buyer s Guide 10 questions to ask Essential information about your Voice over IP options VoIP is the Future. There s a lot of buzz about Voice over IP these days. People are talking about how it can
More informationNovember 2013. The Business Value of SIP Trunking
November 2013 S P E C I A L R E P O R T The Business Value of SIP Trunking Table of Contents Introduction... 3 What Is SIP Trunking?... 3 What Is the Demand for SIP Trunking?... 5 How Does SIP Trunking
More informationVoIP Deployment Options
AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE
More informationSmall Business Phone System Solutions HOSTED PBX OVERVIEW
Small Business Phone System Solutions HOSTED PBX OVERVIEW ABOUT VOXOX Voxox is an innovator in cloudbased unified communications a n d V o I P s o l u t i o n s f o r c o n s u m e r, b u s i n e s s a
More informationVoice over IP is Transforming Business Communications
White Paper Voice over IP is Transforming Business Communications Voice over IP (VoIP) is changing the world of telecommunications. It entails the transmission of voice calls over data networks that support
More informationThe Business Value of SIP Trunking
July 2013 US$39.00 S P E C I A L R E P O R T The Business Value of SIP Trunking By Khali Henderson Editor-in-Chief, Channel Partners COMMUNICATIONS Table of Contents Introduction... 3 What Is SIP Trunking?...
More informationHosted voice pricing begins with a flat monthly rate per line for service and features.
TABLE OF CONTENTS OVERVIEW...3 LOWER START-UP COSTS...4 MAINTENANCE SAVINGS...4 LONG-DISTANCE SAVINGS...4 SCALABILITY AND FLEXIBILITY...4 MULTI-SITE COORDINATION...5 TRAVELING AND REMOTE WORKERS...5 BUSINESS
More informationHow To Make A Phone System Work For You
CLOUD BASED VOIP BUSINESS PHONE SYSTEM Introduction has been providing customers with reliable cloud- based communication service, since 2006 to help business grow with utmost speed and agility. has designed
More informationGuide to Voice Over IP (VoIP)
Guide to Voice Over IP (VoIP) Introduction Voice over Internet Protocol, also called VoIP, IP Telephony, or Internet Telephony, represents the latest in phone system technology. VoIP is a phone service
More informationManaged Voice Services
Managed Voice Services A Solution That Offers Best of Both Worlds White Paper 2 Everyone knows the world is going digital and the world of business telephone solutions is no different. Voice-over-IP (VoIP)
More informationSIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER
SIP Trunking Guide: Get More For Your Money 07/17/2014 WHITE PAPER Overview SIP trunking is the most affordable and flexible way to connect an IP PBX to the Public Switched Telephone Network (PSTN). SIP
More informationThe evolution of data connectivity
Leveraging the Benefits of IP and the Cloud in the Security Sector The CCTV and alarm industry has relied on analogue or Integrated Services Digital Network (ISDN) communications to provide data connectivity
More informationCountdown to Satisfaction: Top Considerations in Choosing a Hosted VoIP Provider. Practical Guidance for Purchasing Hosted Voice Solutions
Countdown to Satisfaction: Top Considerations in Choosing a Hosted VoIP Provider Practical Guidance for Purchasing Hosted Voice Solutions 2 White Paper Practical Guidance for Purchasing Hosted Voice Solutions
More informationIntroducing A3 UCaaS
Introducing A3 UCaaS Unified Communications as a Service A3 Communications has added a Cloud Voice solution to our A3 Cloud portfolio. Over the past three years, the adoption of cloud-based phone systems
More informationHOSTED VS. ON-PREMISE PHONE SYSTEM
WHITEPAPER HOSTED VS. ON-PREMISE PHONE SYSTEM A COMPARISON OF DIRECT COSTS & INDIRECT BENEFITS The adoption of Voice over Internet Protocol (VoIP) solutions across the world and within Canada continues
More informationHow To Save Money On An Ip Trunking (Ip Trunking)
SIP Trunking The line is virtual. The benefits are real. Savings, scalability, and service for any business What is SIP trunking? In the days before the internet, a trunk was the name for a dedicated line
More informationMaking the Move to VoIP: Total Cost of Ownership (TCO) for Small Business
L e a r n i n g C e n t e r S e r i e s Making the Move to VoIP: Total Cost of Ownership (TCO) for Small Business Straight Talk About Costs by John Macario President, Savatar Table of Contents ABSTRACT.............................................1
More informationFAQ - Device Question Can I forward calls to my mobile device? Question Can I have my greetings professionally recorded? www.coxprovoice.
FAQ - Device Question: Can I forward calls to my mobile device? Yes, the VoiceManager IP Centrex service allows you to forward calls to your mobile device or any other phone number. Question: Can I have
More informationNew Horizon Business VoIP Services
New Horizon Business VoIP Services IP-based services are more than a view into the future. The power of VoIP is a bright reality of modern business. Let New Horizon chart your course. Voice over IP is
More informationHow to Cut Expenses with your Next Phone System Upgrade
WHITEPAPER How to Cut Expenses with your Next Phone System Upgrade 877-277-3303 www.cio-now.com Overview Since The Great Recession of 2007, companies of all sizes have watched their budgets carefully,
More informationDigiDial- VoIP SSMM Service Overview No Boundaries outside the box of traditional telephony P er ver OecioV
DigiDial-VoIP is a business-grade Voice over IP service that is hosted on DigiLink s IP network and provides a robust, low-cost enterprise voice solution, replacing costly PBX or Centrex service with the
More informationIP PBX Buyer s Guide. Learn what an IP PBX system can do for you and understand what issues you should consider during your decision-making process.
Learn what an IP PBX system can do for you and understand what issues you should consider during your decision-making process. IP PBX Buyer s Guide Copyright 2007, Tippit, Inc., All Rights Reserved Contents
More informationCompatible devices. Analog Telephone Adaptors. Linksys PAP2. Cisco ATA 186/188. Sipura SPA-2000. Sipura SPA-2002. Sipura SPA-3000
Toll Free Number: (866)-686-4236 Fax: (416)-981-3313 Sales: Analog Telephone Adaptors Linksys PAP2 Cisco ATA 186/188 Sipura SPA-2000 Sipura SPA-2002 Compatible devices The Linksys Phone Adapter enables
More informationEnhanced Enterprise SIP Communication Solutions
Enhanced Enterprise SIP Communication Solutions with Avaya Aura and Allstream SIP Trunking An Allstream White Paper 1 Table Of Contents Beyond VoIP 1 SIP Trunking delivers even more benefits 1 Choosing
More informationBuyers Guide to Cloud Phone Systems
Buyers Guide to Cloud Phone Systems -002 -003 Introduction Highlights It s important to understand your options, your current business needs and future requirements before making a purchasing decision
More informationAn Introduction to SIP
SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to
More informationLEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER
LEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER Leaving Legacy Behind: Transitioning to an IP Voice Communications Solution Introduction Seeking to be more efficient
More informationALTERNATIVE COMMERCIAL VOIP SOLUTIONS
ALTERNATIVE COMMERCIAL VOIP SOLUTIONS THE MERITS OF HOSTED IP SERVICE RELATIVE TO IP PBX S A WHITE PAPER PRESENTED BY Speakeasy, Inc Table of Contents 1. Total Cost of Ownership (TCO) 3 2. PBX S NEED DEDICATED,
More informationFAQ - Features Question Question Question Question Question Question
FAQ - Features Question: What feature does Virtual Number Service replace? Answer: Virtual Number Service replaces Remote Call Forwarding. Question: What is call screening? Answer: Call screening is the
More informationManaged Voice Services Architecture
Managed Voice Services Architecture Everyone knows the world is going digital and the world of business telephone solutions is no different. Voice-over-IP (VoIP) technology represents the future of voice
More informationCLOUD BASED VOIP BUSINESS PHONE SYSTEM
CLOUD BASED VOIP BUSINESS PHONE SYSTEM Introduction has been providing customers with reliable cloud- based communication service, since 2006 to help business grow with utmost speed and agility. has designed
More informationFive Hosted VoIP Features
Five Hosted VoIP Features WHITEPAPER: cost SAVINGS with hosted voice www.megapath.com overview Since the Great Recession of 2007, companies of all sizes have watched their budgets carefully, making it
More informationVoice Over IP is it hype or can it work for me? By American Business Communication Inc.
Voice Over IP is it hype or can it work for me? By American Business Communication Inc. In the world of telecom, it seems like everywhere you turn there is a buzz about Voice over IP (VoIP). Hardly a day
More informationThe Mitel 3000: Powerful Tools for Small Businesses, Higher Profitability for Channel Partners
The Mitel 3000: Powerful Tools for Small Businesses, Higher Profitability for Channel Partners October 2008 Introduction As virtually every reseller knows, choosing the right technology to sell to the
More informationConvergence: The Foundation for Unified Communications
Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing
More informationHow To Choose A Hosted Voice Over Ip (Voip) Solution
Five Hosted VoIP Features WHITEPAPER: top five CONSIDERATIONS in choosing a hosted voip provider www.megapath.com Practical Guidance for Choosing a Hosted Voice Solution The combination of the mobile nature
More informationTraditional PBX & Hosted VOIP Technology: The Key Differences & What They Mean For Your Business
Traditional PBX & Hosted VOIP Technology: The Key Differences & What They Mean For Your Business CONTENTS Summary... 3 What s The Buzz About?... 3 What It Means For Businesses... 3 What It Means For Employees...
More informationWhitepaper WHY MOVE VOICE TO THE CLOUD
WHY MOVE VOICE TO THE CLOUD Why Move Voice to the Cloud 2 Table of Contents Introduction... 3 Lower Cost... 4 MINIMAL CAPITAL REQUIREMENTS... 4 COMMODITY EQUIPMENT... 4 HIGHER RESOURCE UTILIZATION... 4
More informationWhitepaper WHY VOICE IN THE CLOUD
WHY VOICE IN THE CLOUD Why Voice in the Cloud 2 TABLE OF CONTENTS Introduction... 3 Lower Cost... 4 MINIMAL CAPITAL REQUIREMENTS... 4 COMMODITY EQUIPMENT... 4 HIGHER RESOURCE UTILIZATION... 4 PREDICTABLE
More informationImplementation Guide. Simplify, Save, Scale VoIP: The Next Generation Phone Service. A single source for quality voice and data services.
Implementation Guide Simplify, Save, Scale VoIP: The Next Generation Phone Service A single source for quality voice and data services. > > > > > > > > > > All signs point to VoIP so letês get started.
More informationFive Hosted VoIP Features
Five Hosted VoIP Features WHITEPAPER: switching to HOSTED VOICE www.megapath.com advantages of hosted voice Hosted Voice, also known as Hosted VoIP, allows your business to make phone calls using the same
More informationCloudPBX. A Big Business Phone System without the Big Business Price. Are you ready to upgrade your communications services?
CloudPBX A Big Business Phone System without the Big Business Price Are you ready to upgrade your communications services? UPGRADE YOUR COMMUNICATIONS SERVICE Link s CloudPBX brings a big-business phone
More informationVOXOX 5BENEFITS OF A. HOSTED VoIP SOLUTION FOR MULTI-OFFICE BUSINESSES. a VOXOX ebook. Communications to the Cloud:
VOXOX 5BENEFITS OF A HOSTED VoIP SOLUTION FOR MULTI-OFFICE BUSINESSES a VOXOX ebook 0Taking 2013 VOXOX, Inc. Communications to the Cloud: CONTENTS 2 INTRODUCTION 3 TOP CHALLENGES 7 FINDING A SOLUTION 12
More informationMedaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system
Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you
More informationThe Communications Partner That Can Transform Your Business
The Communications Partner That Can Transform Your Business Broadcore s comprehensive service offering is very valuable to our organization. We no longer manage several different providers to get reliable
More informationThe Cost Advantages of Using a Hosted Unified Communications Service A Total-Cost-of-Ownership Guide for Small and Mid-sized Businesses (SMBs)
The Cost Advantages of Using a Hosted Unified Communications Service A Total-Cost-of-Ownership Guide for Small and Mid-sized Businesses (SMBs) Introduction: Making UC Affordable The Web has empowered organizations
More informationWhich of the following types of phone service does your company use for its primary means of voice communications
VoIP and the SMBs - Tapping the Market By Matt Delpercio Despite the benefits of IP telephony, only a small percentage of small to medium businesses (SMBs) use VoIP as their primary means of voice communications.
More informationHow To Get A Phone System For A Business
Get an Enterprise Phone System without High Cost and Complexity Our Competitors are so intimidated by our proven technology, they continue to be dishonest with you about the technology. Be prepared for
More information8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD
8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD The sport of business is a competitive one and, increasingly, companies are using cloud-hosted business tools as an advantage to communicate
More informationHow SIP for Enterprise Powers Unified Communications
How SIP for Enterprise Powers Unified Communications Written by Steven Shepard, President, Shepard Communications Group, LLC xo.com How SIP for Enterprise Powers Unified Communications AUTHORED BY: Steve
More informationMITEL. 3000 communications system
MITEL 3000 communications system The Scalable, Voice-centric Communications Platform for Business Today s diverse environments require advanced communications technology to address new and dynamic ways
More informationNorth American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers
North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers December 2013 Contents Section Slide Number Executive Summary 5 Market Overview 10 Total
More informationBusiness Services: Hosted PBX And Beyond
Business White Paper Business Services: Hosted PBX And Beyond Table of contents 2 Executive Summary 3 Legacy Environments 5 Solving the Communications Puzzle 6 Hosted PBX 10 Pulling it all together 12
More informationUnified Communications as a Service (UCaaS)
Unified Communications as a Service (UCaaS) RE-THINK: what s possible A FlexTEL White Paper April 2012 Table of Contents Introduction... Unified Communication Trends... The Challenges of Building a VoIP
More informationHosted VoIP for Business
Your complete guide to Business VoIP Telephony Hosted VoIP for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 VoIP today 3 What is Hosted VoIP? 4 How does Hosted VoIP work? 4 Is Hosted VoIP
More informationVoIP Telephony: Benefits for Businesses
WHITE PAPER VoIP Telephony: Benefits for Businesses Why small, medium and large businesses are replacing traditional PBXs And phone systems with evolutionary Voice-over-IP Services Presented by Speakeasy,
More informationHosted PBX introduction
Hosted PBX introduction Looking to buy a new phone system or replace your outdated business phone system? Don't overlook the potential of hosted PBX services as a reasonable phone system alternative. For
More informationCopyright and Trademark Statement
Contents VoIP Starts with SmartNode...3 Why SmartNode?...3 SmartNode Product Comparison...5 VoIP Appliance with Embedded Windows...7 Carrier-Grade TDM + VoIP SmartMedia Gateways...8 Enterprise Solutions...9
More informationThe Foehn Transparent Pricing Guarantee. The Most Flexible Cloud Phone System. By Experts from Start to Finish
The Foehn Transparent Pricing Guarantee The Most Flexible Cloud Phone System By Experts from Start to Finish -002 Introduction INTRODUCTION Whether you are a growing company or an established company looking
More informationOne System, One Service, One Provider The Whole Solution. Jeffrey Kratsch, Director of Marketing, Star2Star Communications, LLC
One System, One Service, One Provider The Whole Solution Jeffrey Kratsch, Director of Marketing, Star2Star Communications, LLC Over the last decade there has been a profound shift in the way that companies
More informationVoIP for the Small Business
Reducing your telecommunications costs Research firm IDC 1 has estimated that a VoIP system can reduce telephony-related expenses by 30%. TechAdvisory.org SME Reports sponsored by Voice over Internet Protocol
More informationNo. 1 - The Simple Guide to SIP Trunking. City Lifeline Technology Briefing
No. 1 - The Simple Guide to SIP Trunking City Lifeline Technology Briefing We ll be adding these to our website every couple of months or so, to provide you with useful and informative information on a
More informationAn Evolution is Coming: VoIP Exploring the Possibilities. Rhonda Goddard
An Evolution is Coming: VoIP Exploring the Possibilities Rhonda Goddard Rural Telephone Country Rural Telephone and Nex-Tech Office Locations Rural Telephone and Nex-Tech Broadband Coverage Rural Telephone
More informationWHITE PAPER. Hosted IP Phone Systems: An affordable communications alternative for small business. How does it work?
Hosted IP Phone Systems: An affordable communications alternative for small business Traditionally, small businesses have relied on phone systems purchased from vendors to handle routine call handling.
More informationMicrosoft Response Point
Small business communication made easy. Introducing Microsoft Response Point, ground-breaking phone system software created specifically for small businesses with up to 50 employees. Loaded with advanced
More informationbusiness phone systems
SDN Communications business phone systems Combine and streamline your communication tools www.sdncommunications.com avaya phone systems improve business agility - reduce costs - increase productivity If
More informationAnalysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth
Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth NE15-64 September 2014 Contents Section Slide Number Executive Summary 4 Market Overview
More informationArchitecting a Cloud Solution to VoIP Challenges
Architecting a Cloud Solution to VoIP Challenges Edgewater Networks and Alianza have partnered to deliver an integrated platform. Benefits of using the joint reference architecture are: Field tested and
More informationManaged Phone System. Benefits of switching to a cloud based business VoIP solution.
Managed Phone System Benefits of switching to a cloud based business VoIP solution. 1 Current Telecom Landscape 80% of business customers in Canada are using outdated legacy technology Large telecoms are
More informationContents. Specialty Answering Service. All rights reserved.
Contents 1 Introduction... 2 2 PBX... 3 3 IP PBX... 4 3.1 How It Works... 4 3.2 Functions of IP PBX... 5 3.3 Benefits of IP PBX... 5 4 Evolution of IP PBX... 6 4.1 Fuelling Factors... 6 4.1.1 Demands from
More informationInside the Business VoIP Revolution. The Rise of Cloud-based Phone Systems Over Traditional Service
Inside the Business VoIP Revolution The Rise of Cloud-based Phone Systems Over Traditional Service INTRODUCTION The business phone solution marketplace has reached a tipping point where companies seeking
More informationVitalPBX. Hosted Voice That Works. For You
VitalPBX Hosted Voice That Works For You Vital Voice & Data s VitalPBX VVD Hosted PBX solutions provide you with the stability of a traditional telephone PBX system and the flexibility that only a next
More informationAlwaysPhone. Sector 5. Cloud VoIP
AlwaysPhone Sector 5 Cloud VoIP INDEX INDEX 2 SECTOR 5 COMPANY PROFILE 3 Background Company Name & Address 3 1. CLOUD VOIP - ALWAYSPHONE 4 Voice Mail 4 Call Forwarding 4 Unified Messaging 4 Auto-Redial
More informationIP TELEPHONY TAKE YOUR BUSINESS COMMUNICATIONS TO THE NEXT LEVEL
IP TELEPHONY TAKE YOUR BUSINESS COMMUNICATIONS TO THE NEXT LEVEL Executive Summary The rising popularity of IP Telephony in recent years demonstrates that it has become a highly functional, affordable
More informationVelocity Virtual Office Your Hosted VoIP Phone Solution
Velocity Virtual Office Your Hosted VoIP Phone Solution Founded in 1997. Locally owned Minnesota Company. Headquartered in Golden Valley, MN. Provide Unique B2B Communications solutions Virtual Office
More informationThe Best Communications Solution for Your Business ipecs-lik
Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
More informationPremise vs. Hosted vs. Hybrid-Hosted
Premise vs. Hosted vs. Hybrid-Hosted Comparing Ip based business Phone solutions For small and medium-sized businesses (SMBs) looking to not just survive but thrive during the downturn, an IP phone system
More informationUpgrade Your Communications Service Standard and Premium Service Levels Real Business Benefits!
Digital Phone Upgrade Your Communications Service Are you ready to upgrade your communications services? Our hosted IP PBX brings a big-business phone system to you at a lower cost - and it s easy to use
More information3 Reasons Businesses Use VoIP
3 Reasons Businesses Use VoIP www.cstel.com 1.866.240.1912 2010, CornerStone Telephone Company The 1990s saw the early days of Voice over Internet Protocol (VoIP), when carrying on a conversation over
More informationBuilding Voice VPN with Simton IPX
Building Voice VPN with Simton IPX (Simton Technologies, Inc.) Version 6 With Simton IPX, the small and medium businesses can easily consolidate data and voice network together to increase productivity,
More information1. What is VoIP/ IPT?
1. What is VoIP/ IPT?...1 2. Should I use a Hosted or DIY IP Telephony service??...2 3. Why should you now seriously consider using VoIP?...2 4. Why should I use BT?...3 5. Why should I use BT for Hosted
More informationTransitioning Business Telephony from Legacy to VoIP: A Brief Introduction by: Mark Wiles / VP of Engineering
by: Mark Wiles / VP of Engineering By Mark Wiles, Vice President of Engineering In looking to the future we must first understand the past. Therefore, let s take a look at the world of telephone service
More information