Online Registration Guide 2014/2015

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1 Online Registration Guide 2014/2015 Academic Registry Trinity College Dublin Page 1 of 52

2 Contents MY.TCD.IE... 3 ONLINE REGISTRATION HOME PAGE... 5 PERSONAL DETAILS TASK... 6 OTHER PERSONAL DETAILS TASK EMERGENCY CONTACT DETAILS TASK COURSE TASK FINANCIALS TASK SPONSORSHIP AND GRANTS ONLINE CARD PAYMENT EFT PAYMENT TRINITY FOUNDATION TASK TERMS AND CONDITIONS OF REGISTRATION CONFIRMATION OF REGISTRATION CONFIRMATION OF REGISTRATION IN-TRAY MESSAGE Page 2 of 52

3 my.tcd.ie When you have been invited to register you will see an in-tray message in your student portal similar to that shown below. In order to complete on-line course registration, you should click on the Register tab shown in the left hand corner of the screen. Page 3 of 52

4 Introduction You will need to complete each task presented. As you successfully complete each task you will see a green indicator incomplete will be highlighted by a red indicator. All mandatory fields are marked with an asterisk (*). ; tasks that are Online registration does not have to be completed in one sitting. You can complete a task or multiple tasks, exit and return later to proceed. The completed tasks will be saved as you proceed through the process. You can re-enter a task with a green indicator to amend details (where permitted). You will notice an Ask TCD button on almost all screens. This enables you to submit a query in respect of the screen that you are working on to the Academic Registry, who will respond to you as quickly as possible. Page 4 of 52

5 Online Registration Home Page This page shows a list of tasks that must be completed in order to be a registered student of the College. Personal Details, Contact Details, Other Personal Details, Emergency Contact Details, Course, Socio-Economic Survey (where applicable) may be completed in any order. It is mandatory to complete Course details before moving to Financials. However, Financials, Trinity Foundation, Terms and Conditions of Registration task can be completed only if preceding tasks are done. Page 5 of 52

6 Personal Details Task Once you click on the Personal Details task the below screen will display the information submitted by you at the application stage. If the information is correct please select Continue. Should there be inaccurate/incorrect information please contact Academic Registry through the Ask TCD button. Once the information has been confirmed, the Personal Details task will show the green indicator and complete status beside it. Page 6 of 52

7 Page 7 of 52

8 Contact Details Task After clicking on the Contact Details task you will be presented with the below screen. You should verify the correctness of your permanent home address and create or verify your term address. By clicking the Edit button you will be able to make amendments to the information. By clicking the Create button you will be able to provide the mandatory information. It is possible to copy the home address to the term address by clicking on the copy home address to term address tab. All fields marked with an asterix* are mandatory. Once you have verified or amended your address you should click on Confirm to continue with the registration process. Page 8 of 52

9 If you select either Edit or Create, you will be presented with the screen below. For each address provided, you are required to specify the Residence Type from a drop down list which is a statutory reporting item for the College. On completion of the information, select Continue to proceed. Page 9 of 52

10 To complete the Contact Details Task, select Confirm. Page 10 of 52

11 Other Personal Details Task After clicking on the Other Personal Details task the screen below will be displayed. All fields with an asterix* are mandatory. Please note any information entered is strictly confidential including information on disabilities. If you wish to receive assistance from the College s Disability Service, please select from the disability drop down list on the nature of your disability. Once you have entered all information you should click on Continue. Page 11 of 52

12 Emergency Contact Details Task After you have clicked on the Emergency Contact details, the screen below will be displayed. You must provide Primary Emergency Contact details and are given the option to create a secondary emergency contact. If you have previously supplied a Primary Emergency Contact, you will have the option to amend the details presented. To create or amend the information click on Edit. On completion of verification, click on Confirm. The screen below will be presented to new entrants registering for the first time. Page 12 of 52

13 The screen below will be presented to continuing students. Page 13 of 52

14 Upon clicking the Create and Edit buttons, the screen below will be displayed. You should enter all information required. Mandatory fields are marked with an asterix*. When you have completed the relevant fields please click Continue. Page 14 of 52

15 If you wish to submit a secondary emergency contact, please click on Create. If you are finished please click Confirm. Page 15 of 52

16 Course Task Once you have clicked on the Course task your details will be displayed. Note: The Course task must be completed in order to access the Financials task which follows. Page 16 of 52

17 If you consider that there is an error in the course details presented, you should click on No to send a query to the Academic Registry. Page 17 of 52

18 Please enter your course query into the text box which will be displayed as below and select Submit. Page 18 of 52

19 Students, who have selected No and submitted a query, will see the screen below. The Wait for Registry status will be removed by the Academic Registry once the course issue has been resolved. Page 19 of 52

20 If your course details are correct please select Yes and then Continue. Page 20 of 52

21 You will be presented the screen below with your verified course information and you should select Continue to complete the Course task. Page 21 of 52

22 Please note, once the Course task is complete, you cannot re-enter the task to make amendments. Page 22 of 52

23 Financials Task Students who have completed payment under the My Finance tab may not see all of the screens listed below. All students, including those who have made payment through the My Finance tab, must proceed through all screens presented in this process to continue to the final stages of the online registration process. Please note that in some cases you cannot return to a previous screen to amend information. Please ensure all information is entered correctly on each page before clicking Continue. This task displays billing and sponsorship information. At this point you should declare any sponsorship you are receiving such as SUSI / local authority grants. If you are applying for a SUSI grant will need to submit your SUSI application number during this process. Online Payments are accepted immediately and registration may proceed to the next task. Electronic Fund Transfer (EFT) payments can take a minimum of 5 working days to clear, your registration process will be held until your EFT payment has been cleared. If you are making EFT payments you will receive notification when payment has been received by the College and you should proceed with registration immediately by selecting Next. Page 23 of 52

24 Undergraduate new entrants only are expected to declare their eligibility for the Government s Free Fees Scheme (FRS). Continuing students will be directed to the sponsorship and grants page directly. Before you were invited to register this information could have been completed under the pre-registration section of the My Finance tab. If you did not complete it prior to your invitation to register, you will have an opportunity to do so now during the on-line registration Financials task. Please select Next to continue. Page 24 of 52

25 You will be asked to declare your FRS eligibility based on criteria defined by the Higher Education Authority (HEA). Please read the conditions carefully before selecting I do qualify or I do not. Once the declaration is selected, press Next to proceed. If you are in any doubt please use the Ask TCD button to register a query with the Academic Registry. Page 25 of 52

26 If you select I do not you will be presented with the screen below. If you select Continue you can continue through the process and will be liable for the payment of full tuition fees. If you have made an error you will be able to return to the previous screen to correct the error by selecting Back. Please note that once you have selected Continue you will not be able to return to this screen and you will be billed for 100% of your tuition fees. Page 26 of 52

27 After declaring your FRS eligibility, you will then be asked to declare whether you have undertaken any previous 3 rd level education. Students who have never attended a 3 rd level institution should select No. If you have previously attended a third level institution you will need to select Yes from the drop down list. You should then proceed to select Continue. Page 27 of 52

28 If you select Yes you will be presented with the screen below. Registration will be stopped until you have submitted an FRS2 form to the Academic Registry and it has been subsequently processed by our Student Finance Team. The form can be downloaded from the link on this screen. You may also download the FRS2 form from here. Page 28 of 52

29 Sponsorship and Grants The next screen within the Financials task allows you to provide details of any sponsorship or grants you have applied for or may be receiving. If you are in receipt of a grant or sponsorship, or if you have applied for a SUSI grant, please click Add. If you are not in receipt or have not applied for any grants or sponsorship please select Continue. Page 29 of 52

30 If you are providing sponsorship details, the screen below will be displayed. You should select the relevant sponsor from the drop down menu. If you have applied for a SUSI grant you must also enter your SUSI application number. You should indicate the amount you expect to receive from your sponsor / grant authority. Undergraduate students applying for a SUSI grant should enter the percentage as 100%, postgraduate students applying for a SUSI grant should enter the amount as 2,000. In the event that you do not secure a grant from SUSI you will be liable for any fees not covered. Once you have entered your information please press Save. Page 30 of 52

31 Once you have entered sponsorship information you will be shown a summary of the information you have entered as per the screen below. At this point you can choose to add another sponsor by selecting Add or you may amend any information by selecting Amend. Once you have entered the correct information you should select Continue. Page 31 of 52

32 You will now be shown a summary of all the financial information you have provided during the process, based on which your financial liability to the College will be determined. By clicking Next you will be presented with an adjusted bill. You will not be able to return to this sponsorship screen once you have selected Next. Page 32 of 52

33 The bill will show a description of all fees owed and the total balance. If you have the option of paying in two instalments this will also be displayed. Please note EU students only are eligible to make payment in instalments. Only noneu continuing students may apply to pay in instalments. Page 33 of 52

34 Page 34 of 52

35 The bottom of the screen will display your options. If you click Add Other Sponsorship you will be able to add other sponsors or grants. Please note if the employer is the sponsor, the sponsor details needs to be entered under Add Other Sponsorship, however Trinity will invoice the student for the full payment of fees. By selecting Pay you will be able to make a payment. By clicking Exit you will be able to exit this screen and return to your bill at a later time. Please note you will only be brought to the bill screen when you re-enter your Financials task again. You will not have the option to begin this task from the beginning. needs further explanation. Page 35 of 52

36 After you have selected Pay you will be presented with the screen below. You may pay either online or through an electronic funds transfer (EFT). Please note that making an on-line payment with a credit / debit card will be instant and will allow you to complete your registration. If you are making a payment with a debit card please be aware of any limits on daily expenditure amounts. You may need to make several transactions over a few days to cover your total bill. By selecting EFT you will be provided with account details to which funds should be transferred. Please provide your TCD student ID number as the reference when processing an EFT payment as this will speed up the processing of your payment absence of your TCD Student ID No. makes it difficult for us to track your payment. Trinity partners with PaytoStudy to allow international students to pay from their home country in their local currency. The service also provides a detailed receipt and helps the Student Finance team better track payments to student numbers than using traditional wire transfer payments. There is no international transfer charge for using the service. PaytoStudy is the recommended method of payment for international students, with credit card payments as a second preference. Please select Next to continue. Page 36 of 52

37 Online Card Payment By selecting Online Payment you will be presented with the screen below. From here you can return to view your bill by clicking Back to Bill or you can make a payment by clicking Proceed to Pay. Page 37 of 52

38 You may choose an amount to pay by selecting Update Amount to Pay now followed by entering the amount you wish to pay. Once you have amended the payment amount you should select Pay Now. Page 38 of 52

39 Having selected Pay Now, you will be directed to the Realex (On-line) Payment System. Please note you select pay now only once, selection more than once could result in multiple payments. Page 39 of 52

40 Upon successful payment you will be presented with the screen below. By clicking Next you will return to the list of registration tasks. Page 40 of 52

41 EFT Payment Page 41 of 52

42 If you select EFT payment you will be presented with the following screen. You will be asked to select the currency you wish to pay in, either Euro or your local currency. International students are recommended to select payment in local currency. Page 42 of 52

43 If you select Euro you will be presented with the following screen. Please note to insert your TCD student ID number as the payment reference number. Page 43 of 52

44 If you select Local Currency from the drop down menu, you will be presented with the following screen. The link will bring you to the PaytoStudy website to make your payment. Page 44 of 52

45 Once your payment has been made and received by the College your homepage will look like this. You should note that payment of fees is not the final stage in registration and your portal will still show Not Yet Registered. You must complete all outstanding registration tasks in order to be a registered student of the College. Page 45 of 52

46 Trinity Foundation Task Once all the preceding tasks are complete the Trinity Foundation task will become accessible. This is a statement permitting some information provided to TCD to be shared with the Trinity Foundation. The Trinity Foundation is responsible for developing alumni relations (visit ). You may opt out of disclosing your details to the Foundation by ticking the box. If you are happy to disclose your information please click Continue. Page 46 of 52

47 Terms and Conditions of Registration On completion of all the previous task and acceptance of the College s Terms & Conditions of registration, you will have completed the on-line registration process. Please tick Agree to Terms and Conditions and then select Continue. Page 47 of 52

48 Page 48 of 52

49 Confirmation of Registration You can now print your Confirmation of Registration. You will need to print this document and present it to the Academic Registry in order to receive your TCD Student ID Card. Please note students must click on the confirmation of Registration button and it will be sent to your Intray message. Page 49 of 52

50 The Confirmation of Registration document will look like this. Page 50 of 52

51 Confirmation of Registration In-Tray Message Once you have completed online registration you will receive an In-Tray message confirming your registration. Page 51 of 52

52 New Entrants will also receive an In-tray message containing their TCD username and password and instructions on how to change their password. Page 52 of 52

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