New Horizons 2014 Career Education Program Guide

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1 New Horizons 2014 Career Education Program Guide

2 About New Horizons Why Train at New Horizons? New Horizons is widely recognized as a leading global training company with a rich, 30-year history of helping individuals achieve their career goals. Over the years, we have taken great pride in delivering training programs and career services that go far beyond the classroom experience. Knowing many students ultimate goal is to pursue a new career or advance an existing one, New Horizons offers a variety of services that students have come to rely on to help achieve their objectives. Career Assessment and Guidance Today, individuals are changing jobs and careers more than ever before. Our Career Consultants provide free career assessment and advice on a variety of careers, ranging from project management, IT security, database administration, healthcare information management, and countless others. Consultants also assess each student s skill level to help determine the best program that fits their needs. Flexible Training Options We understand every student has different learning needs, learning style preferences, and schedules. These unique learning needs are supported through flexible training methods. Students participate in our instructor-led training classes at a convenient time, either online from any location or at one of our training centers. Regardless of training method selected, students receive the same highly-engaging class experience with the industry s best training material and instructors. Navigate Funding Sources We understand many students do not have the necessary funds to participate in training. Our Career Consultants help students identify the funding sources available, and help determine the one that best fits each student s needs. Best Curriculum We have a laser-like focus on monitoring technology trends and working closely with our technology partners to ensure our training curriculum covers the latest technologies across a broad list of areas. Some of our longstanding partners include Microsoft, Cisco, VMware, Project Management Institute, Citrix, and many others. Job Placement Services It is our goal to help students find a job while enrolled in one of our programs. This one-on-one support gives our students an edge over thousands of candidates looking for similar jobs. As part of this support, students have access to career skills assessments, resume and cover letter development/review, resume distribution, interview coaching, and job search assistance. Class Resources When individuals train for a career, it is important to be able to practice the concepts taught in the classroom. With our practice labs, students receive valuable hands-on training and experience. In addition, all classes are recorded and available for six months, enabling students to review and retain the information long after the class. Highly-Qualified Instructors Our classes are taught by the industry s best instructors who are proven experts in their field, certified in their course topic, and have taught for many years. More than teachers, our instructors are highly knowledgeable professionals that typically have 15 or more years of real-world experience working for leading companies. Contact Us Today for a Free Career Consultation.

3 Table of Contents Hours Programs Prep for Certifications Clock /Lecture/Lab Price Page Infrastructure and Network PC Technician A+, Net+ 120/60/60 $5,000 5 CCNA CCNA 80/40/40 $5,000 6 CCNP CCNP 120/60/60 $8,500 7 MCSA MCSA: Windows 8, MCSA: Windows Server 2012, 120/60/60 $7,500 8 MCSA: SQL Server 2012 MCSE MCSE: Desktop Infrastructure, MCSE: Server Infrastructure, 200/100/100 $12, MCSE: Private Cloud, MCSE: Data Platform, MCSE: Business Intelligence, MCSE: SharePoint, MCSE: Communications Security Sec+, Advanced Security Practioner, Other 120/60/60 $8, Application Development MTA MTA: Software Development, MTA: Windows Development, 120/60/60 $5, MTA: Web Development, MTA: Microsoft.NET, MTA: HTML5 App Development MCSD MCSD: Windows Store Apps Using HTML5, 120/60/60 $8, MCSD: Windows Store Apps Using C#, MCSD: Web Applications Project Management and Methodologies Business Operations Specialist PMP/Six Sigma Green Belt 72/58/14 $5, Business Operations Professional PMP/Six Sigma Green Belt/ITIL 104/83/21 $7, Business Management Analyst PMP/Six Sigma Green & Black Belt/ITIL 144/115/29 $12, Healthcare Information Management Medical Front Office CMAA, CBCS, MOS 384/307/77 $5, Medical Front Office & Electronic Health Records CEHRS, CBCS, MOS 384/230/154 $5, Electronic Health Records and CEHRS, CBCS, MOS 384/230/154 $5, Reimbursement Specialist Pharmacy Technician CPhT, CMAA, MOS 384/230/154 $5, Computer Applications Office Microsoft Office Administrator Foundational 4 MOS or ACA exam vouchers 160/16/144 $5, Microsoft Office Administrator Master 4 MOS or ACA exam vouchers and 1 elective certification 240/24/216 $8, Multi-elective Programs Information Technology Specialist 2 Variable 80/*/* $5, Information Technology Specialist 3 Variable 120/*/* $7, Information Technology Specialist 4 Variable 160/*/* $10, Information Technology Specialist 5 Variable 200/*/* $12, Information Technology Specialist 6 Variable 240/*/* $15, Information Technology Specialist 7 Variable 280/*/* $17, Information Technology Specialist 8 Variable 320/*/* $20, Information Technology Specialist 9 Variable 360/*/* $22, Information Technology Specialist 10 Variable 400/*/* $25, *Lecture/lab breakdown for Multi-elective Programs are dependent on selection of coures 3

4 Why Get Certified? Benefits of Certification Get Current For many experienced individuals, formal education ended many years ago. With the passage of time, new technologies, processes, and best-practices are brought to market. Our certification programs are constantly updated, and therefore represent a unique opportunity for individuals to update their knowledge and skills. For individuals with limited experience or new career aspirations, certifications are an effective way to quickly ramp up knowledge and skills to pursue a new job or career in less than six months. Get Hired Certifications help individuals differentiate their skills against other job candidates. When employers are interviewing, the competition is often stiff. If you have a certification, and the other person does not, you clearly have an advantage. Certifications are a priority among hiring managers. Ninety-one percent of managers consider certification as part of their hiring criteria 1. Research shows certifications help professionals get ahead. In a survey of 700 IT networking professionals, 60 percent said certification led to a new job 2. Get Connected Certifications help individuals plug into new communities to share knowledge and best practices. Many of these groups offer member-only benefits, such as job boards, white papers, and networking opportunities. Get Recognized Many employers internally recognize employees when they obtain an IT, project management, or other certification. As a result of this recognition, certified employees often gain broad exposure across an organization, resulting in new employee connections and project opportunities. Certifications are an objective, unbiased barometer of your skills. Certified employees stand out among peers when seeking an internal job promotion, as they are more likely viewed as expertlevel members of the team and a continuous learner. In addition to a certificate of class completion, students receive a nationally-recognized certification after successfully passing the assessment. Get More Money Certifications commonly lead to an increase in salary. As one example, PMP-certified project managers earn, on average, $10,000 more in salary than non-certified project managers Microsoft Certification Program Satisfaction Study, Network World, IT Networking Study, Project Management Institute, 2011 Learning Methods Instructor-led Training (ILT) Our classroom training blends instructor lecture, demonstration, hands-on practice, and online resources to provide an interactive classroom experience to students. Simply put, our classroom experience is designed to be engaging and to ensure students newlyacquired skills are immediately applicable on the job. Online LIVE (OLL)* Online LIVE, our virtual classroom offering, is the evolution of our traditional facilitiesbased classes. Online LIVE delivers our unrivaled traditional classroom experience directly to your home or office over the Internet. The virtual classroom environment provides a rich, engaging experience that allows you to easily interact with your instructors and fellow students. Mentored Learning (ML) Mentored Learning is a flexible, instructor-supported learning method that allows students to determine when they attend training and for how long. Each workstation contains two computer monitors. One monitor provides access to the course content, including video, text and audio. On the other monitor, students have access to the IT production environment (e.g., live servers, software, etc.) so they can practice their skills at any time during the course. Chicago Loop 200 W Monroe Chicago, IL (773) Rosemont 9501 Technology Blvd, Suite 350 Rosemont IL, (773) * The Online Live learning modality is not available for individuals utilizing military benefits. 4 Illinois Career Education Program Guide

5 PC Technician Program Prerequisites Before attending the core courses, students must complete or pass competency assessments related to Windows Level class hours 3 to 4 months Core Certifications A+ Network+ O*NET Code The PC Technician Program provides students with the skills and certifications necessary to advance their career in Information Technology. The program includes training toward achievement of CompTIA A+ and Network+ certifications. A+ Certification indicates technical ability and signifies the competence to support a wide variety of hardware and software. Network+ Certification validates that students have the knowledge needed to use and maintain a wide range of networking technologies and have proficiency in networking administration and support. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. PC Technician Technology Specialist Desktop Support Specialist Common Job Responsibilities Oversee the daily performance of computer systems. Answer user inquiries regarding issues associated with computer software or hardware. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintain records of daily data communication transactions, problems and remedial actions taken, and installation activities. Job Outlook PC Technicians employment has a bright outlook according to the Bureau of Labor Statistics. Jobs in this area are expected to grow 18 percent through Applicants with a bachelor s degree, certification, or strong technical experience typically have the best job opportunities. PC Technician Program CompTIA A Part 1 40 hours CompTIA A Part 2 40 hours Network+ 40 hours N To achieve CompTIA A+ certification, you must pass both CompTIA A+ exams. 5

6 Cisco CCNA Program Prerequisites PC Technician Program 80 class hours 2 to 3 months Core Certifications CCENT CCNA O*NET Codes , Cisco Certified Network Associate (CCNA) is a certification program for entry-level network engineers that helps maximize your foundational networking knowledge, ultimately to help increase the value of your employer s network. The CCNA certification is typically the first step into a networking career. It validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks. Primary duties include installing, configuring, and troubleshooting a network. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Network Support Specialist Network Administrator Network Support Engineer Common Job Responsibilities Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Configure, monitor, and maintain applications or virus protection software. Job Outlook Network Administrator employment has a very bright outlook according to the Bureau of Labor Statistics. Jobs in this area are expected to grow 28 percent from 2010 to 2020, faster than the average for all occupations. Demand for these workers will continue to grow as firms invest in newer, faster technology and mobile networks. Cisco CCNA Program Interconnecting Cisco Networking Devices Part 1 40 hours * Interconnecting Cisco Networking Devices Part 2 40 hours * * Exams and will retire as of September 30th, They will be replaced by exams and respectively. 6 Illinois Career Education Program Guide

7 Cisco CCNP Program Prerequisites PC Technician Program CCNA Certification or any CCIE Certification 120 class hours 3 to 4 months Core Certification CCNP O*NET Codes , , Cisco Certified Network Professional (CCNP) validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions. Those who achieve CCNP have demonstrated the skills required in enterprise roles such as network technician, support engineer, systems engineer or network engineer. Primary duties include plan, implement, verify, and troubleshoot local and wide-area networks, as well as collaborate with specialists on advanced technologies. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Network Administrator Network Support Engineer Systems Engineer Common Job Responsibilities Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Configure, monitor, and maintain applications or virus protection software. Job Outlook Network Administrator employment has a very bright outlook according to the Bureau of Labor Statistics. Jobs in this area are expected to grow 28 percent from 2010 to 2020, faster than the average for all occupations. Demand for these workers will continue to grow as firms invest in newer, faster technology and mobile networks. Cisco CCNP Program Implementing Cisco IP Routing (ROUTE) 40 hours Implementing Cisco IP Switched Networks (SWITCH) 40 hours Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) 40 hours

8 Microsoft Certified Solutions Associate (MCSA) Program Prerequisites PC Technician Program 120 class hours 3 to 4 months Core Certification MCSA O*NET Codes , , The Microsoft Certified Solutions Associate (MCSA) is a certification program intended for people who seek entry-level jobs in an IT environment with limited prior experience in technology. Certification demonstrates competency, validates ability, and allows employers to quickly identify IT professionals with the knowledge and skill sets necessary to work on critical computer support systems. MCSA certification demonstrates fundamental on-site and cloud-computing skills in one of Microsoft s core platforms. The program is the foundation for a series of higher certifications at the expert and master level, and focuses on the ability to design and build technology solutions. MCSA certification is a prerequisite for the Microsoft Certified Solutions Expert (MCSE) expert-level certification and serves as a replacement to the older Microsoft Certified Technology Specialist (MCTS) certification program. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Network Administrator/Specialist Information Technology Professional/Specialist Network Support Common Job Responsibilities Maintain network hardware and software. Monitor network to ensure availability to all system users. Perform necessary maintenance to support network availability. Plan, coordinate, and implement network security measures. Job Outlook Employment of Network and Computer Systems Support professionals is expected to grow 28 percent from 2010 to 2020, faster than the average for all occupations. Demand for these workers is high and should continue to grow as firms invest in newer, faster technology and mobile networks 1. Individuals seeking MCSA certification may choose from three program tracks, depending on the technology platform of interest. The three technology specializations include Windows 8, Windows Server 2012, and SQL Server Source: Bureau of Labor Statistics MCSA: Windows 8 SharePoint 2010: Introduction and Overview 8 hours SharePoint 2010: Foundations Level 1 16 hours SharePoint 2010: Site Owner 16 hours MS 20687: Configuring Windows 8 40 hours MS 20688: Managing and Maintaining Windows 8 40 hours Illinois Career Education Program Guide

9 Microsoft Certified Solutions Associate (MCSA) Program 120 class hours 3 to 4 months Core Certification MCSA MCSA: Windows Server 2012 MS 20410: Installing and Configuring Windows Server hours MS 20411: Administering Windows Server hours MS 20412: Configuring Advanced Windows Server 2012 Services 40 hours MCSA: SQL Server 2012 MS 10774: Querying Microsoft SQL Server hours MS 10775: Administering SQL Server 2012 DBs 40 hours MS 10777: Implementing a Data Warehouse 40 hours Check Out the Best IT Careers Around. 9

10 Microsoft Certified Solutions Expert (MCSE) Program Prerequisites PC Technician 200 class hours 6 months Core Certification MCSE O*NET Codes , The Microsoft Certified Solutions Expert (MCSE) certification is among the most widely recognized in the IT industry. Those who obtain MCSE certification will be experts in Microsoft applications and software, and will be able to enjoy a variety of employment opportunities. Examples include determining a company s IT requirements, designing and building networks, and installing system components. MCSE certification is Microsoft s flagship certification that validates expert-level and up-to-date skills in the constantly-changing tech environment. MCSE is appropriate for established IT professionals who have expertise working with Microsoft technology solutions. The certification was updated in 2012 to maintain market relevance as the tech industry changes, and to validate broader and deeper skills required to build solutions on-premises or in the cloud. The program focuses on the ability to design and build technology solutions, which may include integrating multiple technology products and span multiple versions of a single technology. Individuals are required to complete a recertification exam every three years to validate familiarity with the latest technologies. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Network Administrator/Engineer Systems Engineer Common Job Responsibilities Maintain network hardware and software. Design and monitor network to maintain security and availability. Perform necessary maintenance to support network availability. Plan, coordinate, and implement network security measures. Job Outlook Employment of Network and Computer Systems Engineers is expected to grow 28 percent from 2010 to 2020, faster than the average for all occupations. Demand for these workers is high and should continue to grow as firms invest in newer, faster technology and mobile networks Source: Bureau of Labor Statistics MCSE: Server Infrastructure MS 20410: Installing and Configuring Windows Server hours MS 20411: Administering Windows Server hours MS 20412: Configuring Advanced Windows Server 2012 Services 40 hours MS 20413: Designing and Implementing a Server Infrastructure 40 hours MS 20414: Implementing an Advanced Server Infrastructure 40 hours Illinois Career Education Program Guide

11 Microsoft Certified Solutions Expert (MCSE) Program 120 class hours 6 months Core Certification MCSE MCSE: Desktop Infrastructure MS 20410: Installing and Configuring Windows Server hours MS 20411: Administering Windows Server hours MS 20412: Configuring Advanced Windows Server 2012 Services 40 hours MS 20415: Implementing a Desktop Infrastructure 40 hours MS 20416: Implementing Desktop Application Environments 40 hours MCSE: Private Cloud MS 20410: Installing and Configuring Windows Server hours MS 20411: Administering Windows Server hours MS 20412: Configuring Advanced Windows Server 2012 Services 40 hours MS 10750: Monitoring and Operating a Private Cloud with System Center hours MS 10751: Configuring and Deploying a Private Cloud with System Center hours MCSE: Data Platform MS 10774: Querying Microsoft SQL Server hours MS 10775: Administering Microsoft SQL Server 2012 Databases 40 hours MS 10777: Implementing a Data Warehouse with Microsoft SQL Server hours MS 10776: Developing Microsoft SQL Server 2012 Databases 40 hours MS 20465: Designing Database Solutions for SQL hours MCSE: Business Intelligence MS 10774: Querying Microsoft SQL Server hours MS 10775: Administering Microsoft SQL Server 2012 Databases 40 hours MS 10777: Implementing a Data Warehouse with 40 hours MS 10778: Implementing Data Models and Reports with 40 hours Microsoft SQL Server 2012 MS 20467: Designing Business Intelligence Solutions with 40 hours Microsoft SQL Server 2012 MCSE: SharePoint MS 20410: Installing and Configuring Windows Server hours MS 20411: Administering Windows Server hours MS 20412: Configuring Advanced Windows Server 2012 Services 40 hours MS 20331: Core Solutions of Microsoft SharePoint hours MS 20332: Advanced Solutions for Microsoft SharePoint hours MCSE: Communication MS 20410: Installing and Configuring Windows Server hours MS 20411: Administering Windows Server hours MS 20412: Configuring Advanced Windows Server 2012 Services 40 hours MS 20336: Core Solutions of Microsoft Lync Server hours MS 20337: Enterprise Voice and Online Services with 40 hours Microsoft Lync Server

12 Security Professional Program Prerequisites PC Technician Program 120 class hours 3 to 4 months Core Certifications Security+ CASP O*NET Codes , , , , , The Security Professional Program validates technical competence in IT security technology and practices. Information is an essential resource for the growth and success of any business. In today s information-driven economy, keeping a company s vital data secure is the responsibility of every employee across an organization. According to a recent CompTIA study, human error is the most common cause of information security breaches, with 80 percent of individuals believing that human error is caused by a lack of security knowledge, training, and failure to follow security procedures. Information security awareness and training significantly reduce the odds of a business experiencing a serious information security breach, and help minimize the negative impact should a breach occur. Our Security Professional training program requires CompTIA Security+ and CompTIA Advanced Security Practitioner certifications, as well as an elective certification. CompTIA Security+ is an international, vendor-neutral certification that demonstrates competency in network security, compliance and operational security, threats and vulnerabilities, application, data and host security, access control and identity management, and cryptography. It also ensures individuals understand security concepts, tools, and procedures to react to security incidents, as well as the ability to anticipate security risks and guard against them. CompTIA Advanced Security Practitioner certification proves competency in enterprise security, risk management, research and analysis, as well as integration of computing, communications, and business disciplines. It covers the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. The program also involves applying critical thinking and judgment across a broad spectrum of security disciplines to propose and implement solutions that map to enterprise drivers. Career Opportunities Information Security Architect/Engineer Security Consultant/Specialist Security Administrator IT Security Analyst/Manager Network Security Technician Common Job Responsibilities Create and implement plans, as well as systems and procedures, to prevent malicious and inadvertent use of data. Train users on security measures and monitor access to data. Review information on viruses and ensure virus protection is in place. Assess risks of data exposure and validate security systems are in place and working as designed. Provide expertise on application development project teams to ensure applications comply with the organization s information security standards. Job Outlook Employment of IT Security Analysts is projected to grow 22 percent from 2010 to 2020, faster than the average for all occupations. Job prospects for this occupation should be favorable Source: Bureau of Labor Statistics 12 Illinois Career Education Program Guide

13 Security Professional Program 120 class hours 3 to 4 months Core Certifications Security+ CASP Security Professional Program CompTIA Security+ 40 hours SY0-301 CompTIA Advanced Security Practitioner (CASP) 40 hours CAS-001 One Program Elective (See list below) 40 hours See list below Elective Options Implementing Cisco IOS Network Security (IINS) 40 hours Certified Information Security Systems Professional (CISSP) 40 hours CISSP Certified Ethical Hacker (CEH) 40 hours Disaster Recovery Professional (EDRP) 40 hours Computer Hacking Forensics Investigator (CHFI) 40 hours

14 Microsoft Technology Associate (MTA) Program Prerequisites PC Technician Program 120 class hours 3 to 4 months Core Certification MTA The Microsoft Technology Associate (MTA) Program is designed for individuals who seek an entry-level job in information technology or want to enhance their understanding of technology fundamentals. Designed as an entry-level technology certification, MTA gives individuals an opportunity to explore a variety of technology career paths before stepping into the job market. Individuals pursuing a career in business also find this program beneficial. The program gives individuals the fundamental IT knowledge they need to contribute in business and technology decisions in a more meaningful way. Since technology plays a critical role in virtually every business and many projects, possessing fundamental technology knowledge is important to any business professional s success. It can mean the difference between thriving and merely surviving in business. Millions of people worldwide would like to pursue a career in technology, but many lack the foundational knowledge necessary to pursue Microsoft s more-advanced certifications. MTA certification provides the essential first step and baseline understanding individuals need to successfully pursue advanced certifications, such as Microsoft Certified Solutions Associate (MCSA) and Microsoft Certified Solutions Developer (MCSD). Career Opportunities Earning an MTA certification helps individuals stand out when they are applying to colleges, internships, jobs, or just trying to get ahead in their current role. It also helps prove an individual s knowledge of fundamental technology concepts. A validated MTA certification from Microsoft will help launch a successful career in business or information technology. In addition, when individuals earn an MTA certification, they become a member of the Microsoft Certified Professional (MCP) community. Individuals get access to members-only benefits, such as special offers, a transcript tool, and private newsgroups to find peer support and network with MCPs worldwide. Job Outlook By 2020, employment across all computer occupations is expected to increase by a healthy 22%. Some of the most highly-demanded positions over this period will include programming and application development, project management, help desk/technical support, business intelligence, and IT security. Microsoft Technology Associate Program* Software Development Fundamentals 24 hours in 3-day course Windows Development Fundamentals 24 hours in 3-day course Web Development Fundamentals 24 hours in 3-day course Microsoft.NET Fundamentals 24 hours in 3-day course HTML5 Application Development Fundamentals 24 hours in 3-day course * Check with your Career Consultant regarding availability. 14 Illinois Career Education Program Guide

15 Microsoft Certified Solutions Developer (MCSD) Program Prerequisites MTA Developer Program 120 class hours 3 to 4 months Core Certification MCSD O*NET Codes , , The Microsoft Certified Solutions Developer (MCSD) is an advanced certification that validates technical competence at designing and building technology solutions. It requires advanced skills beyond traditional platform boundaries and expertise in robust applications and enterprise solutions that run across devices. These solutions often integrate multiple technologies and languages, as well as a wide variety of development tools. Examples of enterprise IT solutions are payroll systems, company-wide databases for inventory control, and employee information databases. New Horizons offers separate tracks for individuals seeking to earn MCSD certification. Certification tracks cover Windows Store Apps and Web Applications. Microsoft requires certification holders to re-certify every two years, ensuring individuals remain current on base technology that often changes due to service packs, revisions, and new product releases. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Software Developer IT Programmer Common Job Responsibilities Software developers design new software based on business requirements and end-user needs, create models and instructions for programmers who code the software, and shepherd IT projects through the entire production life cycle. Job Outlook Employment of software developers is projected to grow 30 percent from 2010 to 2020, much faster than the average for all occupations. MCSD: Windows Store Apps Using HTML5 MS 20480: Programming in HTML5 with JavaScript and CSS3 40 hours MS 20481: Essentials of Developing Windows Store 40 hours Apps Using HTML5 and JavaScript MS 20482: Advanced Windows Store App Development 40 hours Using HTML5 and JavaScript MCSD: Windows Store Apps Using C# MS 20483: Programming in C# 40 hours MS 20484: Essentials of Developing Windows Store Apps Using C# 40 hours MS 20485: Advanced Windows Store App Development Using C# 40 hours MCSD: Web Applications MS 20480: Programming in HTML5 with JavaScript and CSS3 40 hours MS 20486: Developing ASP.NET MVC 4 Web Applications 40 hours MS 20487: Developing Windows Azure and Web Services 40 hours

16 Project Management and Methodologies Program Prerequisites None class hours 3 to 6 months O*NET Codes , , The Business Operations Program provides students with the skills and certifications needed to analyze organizational processes, procedures and systems, and provide feedback to the organization leading to more efficient and effective operations. Students receive training on process improvement and quality control methodologies. The program offers three specialization options, depending on the areas and methodologies of interest. In today s global economy, there is constant pressure on businesses to run as efficiently and profitably as possible. Under pressure to meet growth targets with very tight budgets, more business executives are looking for ways to improve operational processes and systems. Quality, on-time delivery, responsiveness, and asset utilization are all fundamental areas of operational effectiveness. An integrated, holistic approach, including business process improvement, human resources, and technology, helps companies make timely and effective business decisions and ultimately increases operational efficiency across an organization. With greater focus on driving operational efficiencies, and growing acceptance of business process management (BPM) methodologies (e.g., Lean, Six Sigma, and TQM) that help continuously improve business processes, the demand for professionals with relevant expertise is growing significantly. These professionals typically have a remarkable impact on and represent huge potential for both IT and the business, in general. Operations Specialists, also known as business process professionals, typically live at the intersection of business and IT. In large part, they are business people who use management disciplines, as well as business process methodologies and technologies, to drive continuous improvement, process innovation, and business optimization. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Business Operations Analyst/Specialist Process Improvement Specialist Quality Control Analyst Project Manager Common Job Responsibilities The job duties for business operations professionals vary considerably by company and industry. Some common responsibilities include organizational process, procedure, and systems analysis for improvement purposes. As an example, some individuals may be responsible for analyzing how information is recorded and how the process can be streamlined or improved within an organization. These individuals also commonly analyze customer needs to determine how operations can be altered to better meet their needs. Job Outlook There are 1.7 million business operations-related jobs held in the United States 1. This number is expected to remain stable over the next ten years. In some industries, these jobs will experience significant demand and growth as it is a necessary position in every organization. For example, the demand for Operations Managers/Analysts in the health services industry is expected to rise dramatically in the next few years. 1. Source: Bureau of Labor Statistics 16 Illinois Career Education Program Guide

17 Project Management and Methodologies Program 72 class hours 3 to 4 months Core Certifications PMP Business Operations Specialist Project Management Professional (PMP) Certification Preparation 40 hours CAPM/PMP** Six Sigma Green Belt 32 hours Green Belt 96 class hours 3 to 4 months Core Certifications PMP ITIL Business Operations Professional Project Management Professional (PMP) Certification Preparation 40 hours CAPM/PMP** Six Sigma Green Belt 32 hours Green Belt ITIL Foundations 2011 Edition* 24 hours ITIL 136 class hours 4 to 6 months Core Certifications PMP ITIL Business Management Analyst Project Management Professional (PMP) Certification Preparation 40 hours CAPM/PMP** Six Sigma Green Belt 32 hours Green Belt Six Sigma Black Belt 40 hours Black Belt ITIL Foundations 2011 Edition* 24 hours ITIL *This class may be exchanged for an optional elective of your choice of equal value. **Not eligible for the test pass guarantee. Project Management Professional (PMP) PMI s Project Management Professional (PMP) credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP demonstrates that you have the experience, education and competency to lead and direct projects. PMP Eligibility Overview To apply for the PMP, you need to have either: A secondary degree (high school diploma, associate s degree, or the global equivalent) with at least five years of project management experience, with 7,500 hours leading and directing projects and 35 hours of project management education. OR A four-year degree (bachelor s degree or the global equivalent) and at least three years of project management experience, with 4,500 hours leading and directing projects and 35 hours of project management education. Certified Associate in Project Management (CAPM) PMI s Certified Associate in Project Management (CAPM) is a valuable entry-level certification for project practitioners. Designed for those with little or no project experience, the CAPM demonstrates your understanding of the fundamental knowledge, terminology and processes of effective project management. CAPM Eligibility Overview To apply for the CAPM, you need to have: A secondary degree (high school diploma or the global equivalent) AND At least 1,500 hours of project experience OR 23 hours of project management education by the time you sit for the exam. 17

18 Computer Applications Program Prerequisites None class hours 3 to 6 months Certifications MOS ACA O*NET Codes , , , , , The Computer Applications Program enables individuals to become highly proficient in Microsoft Office, Adobe, and other business productivity applications. The program prepares individuals for Microsoft Office Specialist (MOS) and Adobe Certified Associate (ACA) certifications. Individuals that hold these certifications typically experience greater opportunity in the hiring, placement, and career development process. Both credentials are widely recognized worldwide as proof that individuals have in-depth knowledge of desktop computing applications, which has shown to increase on-the-job productivity. The program also includes a business skills training component that complements the extensive desktop application training provided in the program. To ensure a well-rounded skill set, individuals are encouraged to take a variety of business classes to broaden communication and general business knowledge and skills. Class examples include Project Management, Effective Presentations, Effective Communications, Time Management, Conflict Management, Critical Thinking, Problem Solving, Finance, and Customer Relationship Management. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Office Assistant Accounting Assistant Customer Service Administrator Bookkeeping Administrator Common Job Responsibilities Prepare invoices, reports, memos, letters, financial statements, presentations, and other documents using Microsoft Office and Adobe desktop applications. Design and maintain filing system. Maintain office budget and track all expenses. Schedule meetings and track executive schedules. Order supplies for department employees. Job Outlook Overall employment for individuals in this role is expected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations. Overall, the majority of job openings will result from the need to replace workers who leave these occupations 1. Based on topics of interest and desired level of time commitment, participants have two options in which to participate in the program. 1. Source: Bureau of Labor Statistics 18 Illinois Career Education Program Guide

19 Computer Applications Program 120 class hours 3 months 200 class hours 6 months Computer Applications: Foundational Up to 15 classes from eligible classes below 120 hours Two (2) MOS or ACA MOS: Microsoft Office Specialist ACA: Adobe Certified Associate Computer Applications: Intermediate Up to 25 classes from eligible classes below 200 hours Three (3) MOS or ACA MOS: Microsoft Office Specialist ACA: Adobe Certified Associate Eligible Classes Microsoft Office Windows Word Excel PowerPoint Outlook Access OneNote Adobe Suite Photoshop Dreamweaver Illustrator Flash Acrobat InDesign Business Skills Project Management Fundamentals Effective Presentations Time Management Effective Communications Conflict Management Critical Thinking Problem Solving Business Fundamentals/ Finance Customer Relationship Management Accounting Fundamentals Other QuickBooks Crystal Reports Visio MS Project Web Design Internet Marketing Professional Microsoft Excel Adobe Photoshop Microsoft PowerPoint 19

20 Healthcare Information Management (HCIM) Program Prerequisites None 384 class hours 6 months O*NET Codes , , , Healthcare information management is more dynamic than ever before, and will likely accelerate in the coming years with the movement toward digital patient records. From computerized physicians systems to the national Electronic Health Records (EHR) initiative, the application of technology to make patient information management more efficient, and ultimately improved quality of patient care, is well underway. These new solutions are driven by overlapping and converging trends, including the need for increased operating efficiencies, improved quality of patient care in a dynamic healthcare landscape, more regulations and public health initiatives, and the availability of technology-based solutions. Healthcare records management is an essential component of these initiatives. In the coming years, as the digital transition continues, healthcare organizations will continue to manage patient information in a variety of physical and digital formats. The Healthcare Information Management (HCIM) program is ideal for individuals seeking a dynamic career that combines disciplines of health care, computer technology, and management. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Medical Front Office Assistant/Receptionist Medical Records Administrator/Technician Health Information Support Specialist Insurance Reimbursement Specialist Pharmacy Technician/Assistant Pharmacy Assistant Common Job Responsibilities Medical records and health information management professionals organize and manage health information data by ensuring its quality, accuracy, accessibility, and security in both paper and electronic systems. Professionals use various classification systems to code and categorize patient information for reimbursement purposes, for databases and registries, and to maintain patients medical and treatment histories. Job Outlook Employment of medical records and health information professionals is expected to increase by 21 percent from 2010 to 2020, faster than the average for all occupations. The demand for health services is expected to increase as the population ages. An aging population will need more medical tests, treatments, and procedures. This will also result in more claims for reimbursement from private and public insurance. Additional records, coupled with widespread use of electronic health records by all types of healthcare providers, will lead to greater need for technicians to organize and manage the associated information in all areas of the healthcare industry Source: Bureau of Labor Statistics 20 Illinois Career Education Program Guide

21 Healthcare Information Management (HCIM) Program New Horizons offers four specializations within the HCIM program. This career choice is ideal for individuals that want to focus their skills on front office administration. This involves direct patient contact, coordinating patient flow, scheduling for both patients and physicians, preparing and maintaining medical records, insurance verification and referrals, chart preparation and patient teaching. The coding and billing allows for employment positions within the back office. By obtaining the necessary skills of entering necessary data for processing insurance claims for reimbursement, following up on rejected claims, posting insurance payments, sending patient statements and handling patient billing inquiries, this program offers a variation of skills and training required to work in either the front or back office. 384 class hours 6 months Core Certifications CMAA CBCS Medical Front Office Assistant & Administration Core Courses HI-1011 Medical Office Procedures and Administration HI-1012 Automated Medical Office HI-1013 Microsoft Office Specialist HI-1014 Human Anatomy, Physiology & Medical Terminology HI-1015 Insurance and Billing, and Coding Essentials Course Duration 64 hours 64 hours 64 hours 128 hours 64 hours CMAA: Certified Medical Administrative Assistant (National Healthcareer Association) CBCS: Certified Billing and Coding Specialist (National Healthcareer Association) This career choice is ideal for the person who wants to focus their skills on front office administration including an expanded use and application of the electronic health record. This involves direct patient contact, coordinating patient flow, scheduling for both patients and physicians, preparing and maintaining medical records, insurance verification and referrals, chart preparation, medical record management and patient education. 384 class hours 6 months Core Certifications CEHRS CMAA Medical Front Office and Electronic Health Records Core Courses HI-1011 Medical Office Procedures and Administration HI-1013 Microsoft Office Specialist HI-1014 Human Anatomy, Physiology & Medical Terminology HI-1018 Electronic Health Records Course Duration 64 hours 64 hours 128 hours 128 hours CEHRS: Electronic Health Record Specialist Certification (National Healthcareer Association) CMAA: Certified Medical Administrative Assistant (National Healthcareer Association) This career choice is ideal for the person with exceptional multi-tasking skills. Students should be proficient in math and have an interest in customer service. This job includes assisting the pharmacist in completing prescription orders and refills, inventory, stock shelves, assemble prescription packets for nurses to give patients, answer phones, operate cash register, prepare insurance claim forms, maintain patient profiles and assisting customers. 384 class hours 6 months Core Certifications CPhT (PTCE) CMAA Pharmacy Technician Core Courses HI-1011 Medical Office Procedures and Administration HI-1013 Microsoft Office Specialist HI-1014 Human Anatomy, Physiology & Medical Terminology HI-1017 Pharmacy Technician Principles and Practices Course Duration 64 hours 64 hours 128 hours 128 hours PTCE: Pharmacy Technician Certification Exam (Pharmacy Technician Certification Board) CMAA: Certified Medical Administrative Assistant (National Healthcareer Association) 21

22 Healthcare Information Management (HCIM) Program This career choice is ideal for the individual who wants to focus their work efforts in the back office while having limited contact with patients. This involves entering necessary data for processing insurance claims for reimbursement, following up on rejected claims, posting insurance payments, sending patient statements and handling patient billing inquiries and preparation of monthly reports. 384 class hours 6 months Core Certifications CEHRS CBCS Electronic Health Records and Reimbursement Specialist Core Courses HI-1013 Microsoft Office Specialist HI-1014 Human Anatomy, Physiology & Medical Terminology HI-1015 Insurance and Billing, and Coding Essentials HI-1018 Electronic Health Records Course Duration 64 hours 128 hours 64 hours 128 hours CEHRS: Electronic Health Record Specialist Certification (National Healthcareer Association) CBCS: Certified Billing and Coding Specialist (National Healthcareer Association) 22 Illinois Career Education Program Guide

23 Multi-elective Programs Prerequisites None hours O*NET Codes , , , , , , , , The Multi-elective Programs are for individuals who would like to demonstrate their expertise in a particular area of Information Technology. Students will select technical courses in their area of interest. They will also receive corresponding exam preparation materials and a voucher for the certification exam(s). This three-step process will provide students with the skills necessary to perform specific Information Technology functions. Career Opportunities After successfully completing one of our programs, you may qualify for the following career opportunities. Computer Programmer Computer Software Application Engineer IT Project Manager Network Designer Web Designer Common Job Responsibilities Investigate technology problems, identify their source, and determine possible solutions. Review IT project proposals, including identification of needs, potential problem areas, and suggested approach. Participate in development, implementation, installation, and testing of applications software. Provide system-level support for computer software, servers, and other computer equipment. Investigate, recommend, and install new applications. Document programming problems and resolutions for future releases. Job Outlook Employment of IT professionals is projected to grow 18 percent through Growth will be driven by organizations upgrading their IT systems and switching to newer, faster, and more mobile networks. Multi-elective Programs Preparation for Certifications Hours Information Technology Specialist 2 Variable 80 Information Technology Specialist 3 Variable 120 Information Technology Specialist 4 Variable 160 Information Technology Specialist 5 Variable 200 Information Technology Specialist 6 Variable 240 Information Technology Specialist 7 Variable 280 Information Technology Specialist 8 Variable 320 Information Technology Specialist 9 Variable 360 Information Technology Specialist 10 Variable

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