Welcome to the Tampa Bay Hi-Tech Training Online Overview

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1 Welcome to the Tampa Bay Hi-Tech Training Online Overview

2 HITT Orientation Overview and Online Application This Orientation covers the following: What is the HITT program through CareerSource Tampa Bay? What training is available? Who is eligible and suitable for the program? What documentation is required? Commitment to the HITT Program Requirements Career Development and Employability Skills

3 What is the HITT Program? The Tampa Bay Hi-Tech Training (HITT) Program, funded with a $3.8 million grant awarded by the U.S. Department of Labor (DOL), provides paid tuition, books and fees for certification training in the Information Technology (IT) and Telecommunications fields. The program was created by the USDOL to train IT professionals who have been long-term unemployed so they can upgrade their technical skills.

4 What is the HITT Program? The Hi-Tech Training (HITT) program is an excellent opportunity to help cover the cost of your training to earn the necessary certifications employers require before hiring. As a career pathway program, the Tampa Bay HITT initiative will build a solid foundation for qualified IT and telecommunications workers to employ across the region.

5 What is the HITT Program? The USDOL Bureau of Labor Statistics reports the computer service industry occupations in the U.S. are expected to increase 16% percent by the year The fastest growing occupations will be computer support specialists (14%), systems analysts (20%), computer engineers (32%) and database administrators (20%). Comparatively, IT occupations across Florida and the Tampa Bay Region will grow at a much higher pace over the next 10 years (22% and 20%, respectively). The median hourly wage for the industry in this region was $29.55 in 2011.

6 What training is available?

7 Training Providers CareerSource Tampa Bay has partnered with St. Petersburg College and Hillsborough Community College to provide training for non-credit and credit courses. Non-Credit Courses are the courses offered through the Corporate Training Department. Credit Courses are the courses offered through the Academic Program.

8 St. Petersburg College Corporate Training

9 St. Petersburg College Corporate Training SPC Corporate Training offers courses in the following areas that take between 4 to 16 weeks to complete: Computer Support Computer and Web Programming Database Administration Please Note: All prospective students must pass the TABE and Suitability Assessments. All programs will begin with a class in Agile Development to fulfill the IT Gap concern.

10 St. Petersburg College Corporate Training The Computer Support Programs are: 1. CompTIA A+ Helpdesk Program- The CompTIA A+ certification is the starting point for a career in IT. The exam covers maintenance of PCs, mobile devices, laptops, operating systems and printers. Candidate job roles include technical support specialist, field service technician, IT support technician, IT support administrator, and IT support specialist. 2. CompTIA Healthcare IT Technician Program- The CompTIA Healthcare IT Technician certification covers the knowledge and skills required to implement, deploy, and support healthcare IT systems in various clinical settings. 3. CompTIA Network+ Program- The CompTIA Network+ certification is the sign of a qualified networking professional. The exam covers network technologies, installation and configuration, media and topologies, management, and security. Candidate job roles include network administrator, network technician, network installer, help desk technician and IT cable installer.

11 St. Petersburg College Corporate Training (Continued) The Computer Support Programs are: 4. CompTIA Security+ Program- CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT. Candidate job roles include security architect, security engineer, security consultant/specialist, information assurance technician, security administrator, systems administrator, and network administrator. 5. Wireless Networking Program -The CWNA certification is the foundation level enterprise Wi-Fi certification for the CWNP Program, and CWNA is required for your CWSP and CWNE certifications. Your CWNA certification will get you started in your wireless career by ensuring you have the skills to successfully survey, install, and administer enterprise Wi-Fi networks.

12 St. Petersburg College Corporate Training The Computer and Web Programming Programs are: 1. Mobile Programming Program- This program teaches the participant how to easily create apps using web technologies including: HTML, CSS, and JavaScript. This course is for developers, ideally with web development experience, who are interested in developing for the mobile market. Participants should be comfortable with basic HTML and JavaScript. 2. Java Web Programming and Android Application Development - In this course, you gain extensive experience writing, compiling and executing Java programs and building robust applications using Java's object-oriented features.

13 St. Petersburg College Corporate Training The Database Administration Program is: 1. SQL Server Program- This course teaches students how to install and configure SQL Server 2008, maintain SQL Server instances and databases, manage SQL Server security, perform data management, optimize performance, monitor and troubleshoot SQL Server and implement high availability with SQL Server 2008.

14 St. Petersburg College Academic Program

15 St. Petersburg College Academic Program St. Petersburg College will offer the following academic program: CCNA Cisco Certified Network Associate- Those who attend the certification course will learn fundamental computer networking concepts and apply them as they configure a LAN/WAN network using Cisco routers and Catalyst switches. This new curriculum includes the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP),Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 ( RIPv2), VLANs, Ethernet, access control lists (ACLs). Includes four courses. Please Note: Students must meet all SPC admission requirements. All prospective students must pass the TABE and Suitability Assessments.

16 Hillsborough Community College - Corporate Training

17 Hillsborough Community College Corporate Training HCC Corporate Training offers the following noncredit courses below that take between five to eight weeks to complete: 1. CompTIA A+ Certification Program 2. CompTIA Security+ Program 3. Microsoft Technology Associate: Networking Fundamentals Program 4. SQL Server 2012 Query 5. SQL Server 2012 Admin 6. CompTIA Network+ 7. CompTIA Healthcare IT Technician 8. CCNA (Cisco Certified Network Associate) Please Note: All prospective students must pass the TABE and Suitability Assessments.

18 Hillsborough Community College Corporate Training 1. CompTIA A+ Certification Program - This well recognized certification prepares students for an IT career in Technical Support, Customer Service, Helpdesk and Field Service Technician by covering topics such as PC installation and maintenance, hardware configuration and troubleshooting. 2. CompTIA Security+ Program - Prepares students for one of the fastestgrowing fields in IT: security. Topics include security concepts, tools and procedures as well as access control and cryptography. 3. Microsoft Technology Associate - Network Fundamentals Program - Helps you prepare for Microsoft Technology Associate Exam , and build an understanding of these topics:.net Framework Concepts, Namespaces and Classes in the.net Framework,.NET Code Compilation, I/O Classes in the.net Framework, Security,.NET Languages, and Memory Management. The Microsoft Technology Associate (MTA):.Net fundamentals is one of Microsoft s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a programming career using Microsoft technologies.

19 Hillsborough Community College Corporate Training 4. SQL Server 2012 Query - Prepares you for Exam and provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server This course is the foundation for all SQL Serverrelated disciplines; namely, Database Administration, Database Development and Business Intelligence. 5. SQL Server 2012 Admin Prepares you for Exam and focuses on teaching individuals how to use SQL Server 2012 product features and tools related to maintaining a database. This course is intended for SQL Database professionals who perform installation, maintenance, and configuration tasks. 6. CompTIA Network+ - The CompTIA Network+ certification is the sign of a qualified networking professional. The exam covers network technologies, installation and configuration, media and topologies, management, and security. Candidate job roles include network administrator, network technician, network installer, help desk technician, and IT cable installer.

20 Hillsborough Community College Corporate Training 7. CompTIA Healthcare IT Technician - The CompTIA Healthcare IT Technician certification covers the knowledge and skills required to implement, deploy, and support healthcare IT systems in various clinical settings. 8. CISCO Certified Network Associate (CCNA) - This acclaimed industry certification covers the essentials of networking including LAN/WAN, routers and switches on Cisco based networks. Students are prepared for a career as a network administrator, network engineer and network support specialist among others.

21 Hillsborough Community College Academic Programs

22 Hillsborough Community College Academic Program The HCC Academic (Credit) Program offers the following courses: 1. CISCO Certified Network Associate (CCNA) - This certificate is designed to prepare students for employment as telecommunications system engineers, telecommunications specialists, network support technicians, network system specialists, and field support engineers as it relates to Cisco based networks that include local area and wide area network routers and switches. 2. Wireless and IP Communications Technician Program - This certificate prepares individuals to design, configure, and troubleshoot wireless and IP Telephony networks. Graduates of this technical program will be prepared to enter advanced training and education in specialized IP Communications related fields in addition to pursuing career opportunities in the wireless industry. Please Note: Students must meet all HCC admission requirements. All prospective students must pass the TABE and HCC Suitability Assessments.

23 Who is eligible for HITT?

24 Eligibility Requirements In order to be eligible for the HITT program, you must meet and document the following general eligibility requirements below: You are 18 years or older. You are a Hillsborough or Pinellas County Resident. You have a High School Diploma or GED. You have a current resume (IT employment background is highly preferred). You meet U.S. Citizen requirements or hold a Permanent Alien Resident Card in the U.S. You meet one of the four long-term unemployed USDOL definitions (see next page).

25 HITT Long Term Unemployed To be eligible for the HITT program you must fall under one of the below USDOL long-term unemployed criteria: You have been without a job for 27 weeks or more and want and are available to work and are able to provide documentation of Unemployment Insurance eligibility. OR You have lost your job during the recent recession (commencing January 1, 2008 forward) and have exhausted unemployment benefits. OR You have not yet reconnected with a job that provides comparable responsibility and pay (underemployment) OR You are working a part-time job(s) when you want a full-time job, or have been discouraged and have stopped looking for a job.

26 Priority of Service Priority of Service is given to eligible Veterans and spouses of certain Veterans. DD-214 is required for eligibility All eligibility criteria will require supporting documentation as outlined in Federal Guidelines. Funding can only be provided to individuals who meet the eligibility guidelines.

27 Required Documentation

28 Checklist of Documentation Required Photo ID (Unexpired Driver s License, State ID) Proof of Residency (Utility bill, voter registration card) Signed Social Security Card Alien Registration Card (if not US citizen) Current resume (IT experience highly recommended) If Veteran, DD214

29 Suitability for Training

30 Suitability for Training HITT is not an entitlement program. In addition to eligibility, individuals applying for the HITT program must also be found SUITABLE for training to ensure a successful outcome for the student. The goal of the HITT program is to successfully complete training, attain an industry credential and become employed in the IT field.

31 Suitability for Training Items used in determining suitability for the HITT program include: Current resume (with IT experience highly recommended) Interest in IT career after program completion Interest in gaining IT industry certification College interview by IT Instructor to confirm suitable for IT training College assessment testing to confirm suitable for IT training

32 Participant Commitment to the HITT Program

33 Participant Agreement If you are accepted into the program, you will have to accept certain responsibilities to become a CareerSource Tampa Bay HITT participant: The training provided is to assist you to acquire the skills needed to gain meaningful employment. You will be responsible to follow the participant agreement terms during the program.

34 Participant Commitment to the HITT Program You must be able to commit to at least 20 hours of weekly study time outside of classroom training. You will be expected to attend all classroom training. You will be expected to maintain at least a C. You must maintain contact with the college (SPC or HCC) and CareerSource Tampa Bay. You must attend job assistance appointments.

35 Participant Obligations While in Training Contact your CareerSource Tampa Bay or CareerSource Pinellas Business Recruiter at least once a month. This may be done through . If you fail a course, you will not be able to retake the course at no cost. Provide a copy of your IT industry credential after training completion.

36 Participant Obligations After in Training Once you complete training and begin working: Continue to stay in touch: periodic contacts are required after CareerSource Tampa Bay closes your training case for a period of 12 months by the Federal guidelines for all funds used under this program. Verify employment information and follow-up information on your job status quarterly for 12 months after your case is closed.

37 Participant Success in the HITT Program FOR YOU TO ACHIEVE SUCCESS, THIS PROGRAM MUST BE CONSIDERED A TOP PRIORITY.

38 Career Development and Employability Skills

39 CareerSource Tampa Bay Recruiter Assistance You will be required to meet with a CareerSource Tampa Bay or CareerSouce Pinellas recruiter throughout the HITT program to begin your employment search and build your employability skills to include interviewing skills, mock interviews, interview preparation, job referrals, one-stop seminars, and job fairs. You will be required to register in Employ Florida and upload your resume to during the application process.

40 College Career Development You will be required to meet with the College s Career Development staff throughout the HITT program to build your career development plan to include resume development, personality assessments, interest skills assessments, career skills assessments, and use of college career development centers.

41 Program Contacts For questions related to the HITT Program in general, including questions related to eligibility, please contact: Michelle Schultz, Program Director, at or Yvette Weiss, Program Coordinator, at (727) or For questions related to the SPC Academic Program & Corporate Training certification programs, please contact: Mary Schock at (727) or For questions related to the HCC Corporate Training certification programs, please contact: Rhonda Hunter at (813) or For questions related to the HCC Academic Certification Programs, please contact: Dr. Barry Hubbard at (813) or

42 USDOL Disclaimer DISCLAIMER: This workforce solution was funded by a $3.8 million grant awarded by the U.S. Department of Labor's Employment and Training Administration. The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This solution is copyrighted by the institution that created it. Internal use, by an organization and/or personal use by an individual for non-commercial purposes, is permissible. All other uses require the prior authorization of the copyright owner.

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