Keys. Unit 6 Applying for a job. 20/20 Werkboek B1 sector ICT N3-4

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1 20/20 Werkboek B1 sector ICT N3-4 Keys Unit 6 Applying for a job Eercise 2 1 I am very interested in the position of IT Management Assistant. 2 I am applying for this job because I think I have a lot to offer to this company. 3 I do not mind being put under pressure. 4 I would very much like to gain more eperience in the IT branch. 5 Working overtime is no problem for me, it is a part of the job. 6 I speak many languages like English, German and Spanish. 7 Before that, I worked as an IT Assistant at TomCom. 8 From 2008 to 2011 I worked at TomCom. 9 I think I am a fast learner. 10 What can you tell me about the job prospects? Eercise 3 1. I have never had an easy job interview. 2. The result of a job interview is totally up to the interviewer. 3. It's very important to leave a good first impression. 4. Not arriving late for a job interview increases your chance of getting the job. 5. I do not do a lot of preparing for a job Steve Fran Both 1 ThiemeMeulenhoff /20 Werkboek B1 ICT

2 interview. 6. It's perfectly normal to ask for the working condition and salary. Eercise 4 [track 21] 1 job interview 2 interviewer 3 impression 4 nerve-racking 5 prepare 6 terms of employment 7 flawless 8 salary Eercise 6 1 He will be here in fifteen minutes. 2 Just ask for Harry Johansen when you arrive. 3 Have you heard anything about the job interview last week? 4 I called the human resources manager to ask for more information. 5 Do you usually come to work by bus or by bike? 6 Do you have any advice for me? 7 Could you finish that project before Monday net week? 8 The remote control is on your right. 9 He is always late for work. 10 She left her passport at home. Eercise 7 1 pick up = collect something that has been left elsewhere 2 make up (his mind) = make a decision; decide 3 find out = to discover with an effort 4 gave in = cease fighting or arguing 5 broken down = suffered mechanical failure 6 took off = become airborne 7 cross out = delete an incorrect word of phrase by drawing (a) line(s) through it 8 call on = pay a visit to 9 look after = take care of 10 ask for = request someone to do or give something 2 ThiemeMeulenhoff /20 Werkboek B1 ICT

3 Eercise 9 1 That makes it easier to look up for what position applicants are applying when they send in a letter. 2 The Service Help Desk in Ashton. 3 I would provide front-line assistance/service and give advice to students and staff. I would need ecellent IT skills and great communicative skills. Preferably, a degree in IT service and good knowledge of Windows 7, Microsoft Office 2010, Microsoft Outlook and software- and internet applications. 4 By -in term- they mean the usual working hours (9 am - 5 pm). Out of term working hours are working hours other than these. Eercise 12 1 proactief 2 welbespraakt 3 fleibel 4 onafhankelijk 5 ambitieus 6 vaardig 7 nauwkeurig 8 bekend 9 representatief 10 betrouwbaar Eercise 16 Do's: Introduce yourself properly. Be polite, show good manners. Dress to the occasion Do the necessary research about the job Bring your CV, application form and basic things such as a pen Don ts Do not be late Wear striking clothing Don't automatically assume you will get the job 3 ThiemeMeulenhoff /20 Werkboek B1 ICT

4 Eercise 17 1 is going to apply 2 travels 3 will finish 4 am going to call 5 is starting / starts 6 will call 7 are hiring 8 is inviting Eercise 18 1 I would do it if I had the time. 2 We shall see what the outcome is. 3 Shall I call you back about the result tomorrow? 4 We are going to hire new people tomorrow. 5 Shall we call him back to invite him for a second interview? 6 I will discuss it with my supervisor net Friday. 7 You should apply for a job more often. 8 They would have applied many times already. 9 The meeting is scheduled at 5:30 pm. 10 We will deal with it. Eercise 20 1 Date of birth 2 Dutch 3 address 4 Education 5 Secondary education 6 Speed typing course 7 Work eperience 8 Interests Eercise 22 1 vacancy 2 position 3 diploma 4 qualifications 4 ThiemeMeulenhoff /20 Werkboek B1 ICT

5 5 etensive 6 challenge 7 internships 8 education 9 necessary 10 courses 11 employees 12 decisive Eercise 23 For eample 33 Kennington Park Road London SE11 5AG 28 August 2013 IT free 23 Southwark Park Road London SE16 6GH Dear Sir of Madam Ref. Vacancy Customer Support Assistant, $ My name is (name). I would like to apply for the position of customer support assistant at your company. I found the vacancy on the internet and it immediately drew my attention. Currently, I work at a small company that offers help to elderly people with using a computer. I have now worked there for five years and it has been very educational, but I am looking for a new challenge. At my current job I have learned to work at a help desk. I have learned to be patient, politely and customer-oriented. I studied at the Imperial College in London where I was educated in IT. I also have 5 ThiemeMeulenhoff /20 Werkboek B1 ICT

6 eperience with various IT programs such as Microsoft Office, SQL Server 2012, Open VPN and Topdesk software. I enclosed my CV for further information. I would like to prove myself in a job interview. Yours faithfully (Name) Enclosure: CV Eercise 24 [track 22] Eercise 25 [track 22] 1 During that period I have gained eperience in... 2 One of the requirements we have is... 3 At my internship I learnt how to... 4 There are good chances of moving up in the company. 5 A position in... is becoming vacant. 6 I ensure you that... 7 What are your qualities? Important words and phrases solliciteren (op een baan) sollicitatiegesprek sollicitatiebrief sollicitant curriculum vitae functie, positie huidige baan arbeidsvoorwaarden to apply for a job job interview letter of application applicant curriculum vitae/résumé position current job terms of employment 6 ThiemeMeulenhoff /20 Werkboek B1 ICT

7 hoofdverantwoordelijk doorgroeimogelijkheden werkervaring werkzoekende referenties stage lopen ervaring opdoen ondersteunen werkomgeving zelfverzekerd leergierig vaardigheden, kwaliteiten onafhankelijk nauwkeurig betrouwbaar leiding geven afdeling salaris taken basisschool middelbare school beroepsonderwijs primary responsible career opportunities work eperience job-seeker references to do an internship to gain eperience to support working environment confident studious skills/qualities independent precise/accurate reliable to be in charge department salary tasks primary school secondary school vocational school Case 6 I have come to apply for Reading The task includes: hiring new members for the support team leading the support team making agreements about SLAs accounting for budget choices contributing to meetings choosing a meeting president keeping records of calls documenting technical support 7 ThiemeMeulenhoff /20 Werkboek B1 ICT

8 for clients These skills are necessary or preferred: worked at an IT helpdesk before hbo degree knowing the importance of proper SLAs knowledge of databases eecutive skills knowledge of Information Technology Infrastructure Library (ITIL) communicative skills minimum of 10 years eperience Listening [track 23] 1 Human Resources Manager (HR Manager) 2 to invite you for a job interview 3 an with some dates to plan the interview 4 a copy of your diploma and your CV Er zijn bij deze unit geen uitwerkingen beschikbaar bij de oefeningen op de website. 8 ThiemeMeulenhoff /20 Werkboek B1 ICT