The Future of B2C Parcel Delivery

Transcription

1 Brochure More information from The Future of B2C Parcel Delivery Description: The global B2C ecommerce market is still growing exponentially as both retailers and consumers embrace the medium. The effect on parcels distribution has been significant although further development of the market will have to cope with a number of obstacles. New competitors and innovations are presenting a dynamic environment in which parcel carriers have to adapt their strategy. Scope - Detailed analysis of the B2C market, forecasts by segment and competitive positions for Europe plus market size and growth levels for other regions - Overview of drivers and trends of the B2C market by region and the opportunities and challenges with which companies are confronted Highlights of this title Demand for home deliveries has become one of the main growth drivers in the express and parcels market over recent years and continues to transform markets and competitive dynamics in many countries around the world. Trends within ecommerce, internet penetration, new supply chain models, social demographics, innovations and new service providers are creating a dynamic environment in which parcel and express companies will have to adapt their strategies in order to gain a competitive advantage. Key reasons to purchase this title - Understanding what is driving growth of B2C parcel volumes, its current market size and growth forecasts by region - Understanding how to take advantage of he opportunities in the B2C parcels market in terms of product categories and delivery methods Contents: Overview 1 Catalyst 1 Summary 1 Executive Summary 2 Market size and growth forecasts 2 Trends and drivers 2 Competitive Overview 2 Regional comparison 2 Opportunities and challenges 2 3 Table of figures 4 Size and growth of the B2C delivery parcels market 5 European B2C parcels market outpaces B2B market 5 European market still showing healthy growth prospects 9 Trends and drivers of the B2C parcels market 11 ecommerce main growth driver of B2C parcels markets 11 ecommerce grows at expense of traditional mail order 11 Competitive overview 13 C2C and International segments showing fastest growth 13 B2C - C2C 13

2 Domestic - International 13 Premium - Economy 13 Market becoming more competitive as new entrants focus on increasing their market share 14 Postal operators still hold almost half of the B2C market 14 Selection criteria evolve beyond price as B2C market develops and B2B carriers try to leverage their international and premium service capabilities 16 Future market leaders will be those that develop innovations challenging current delivery methods 17 Expanding service portfolio with broader range of delivery options 17 New tracking technologies such as RFID and GPS are changing the way parcels are monitored 19 Collaboration between the retailers and the B2C parcel carriers drives delivery success 19 New supply chain models are changing ways of delivering parcels 20 Regional comparison 21 European B2C market shows no sign of maturity whilst Asia records fastest growth 21 Physical and non-physical ecommerce influences B2C volume growth 21 Political instability and security concerns about payment methods deterring growth 21 Regulatory laws and poor infrastructure can hold back development of the B2C market 22 Americas 24 Asia-Pacific 25 Opportunities and challenges 26 Opportunities in B2C for parcel carriers exist in 2 man, international and new delivery methods 26 Product range attractive for home delivery is widening 26 B2C/C2C cross border volumes can be exploited further 27 Cultural awareness 27 Central warehouses and direct distribution 27 Co-operation between retailers and carriers key to improved customer service 27 Expansion of delivery options and alternative methods can radically alter B2C parcel delivery market 27 Additional delivery slots 27 Alternative pick-up and drop off points 28 Challenges in regulatory and logistical areas are dampening B2Cs growth potential 28 Cross border trade offers potential if it can overcome regulatory obstacles 28 Custom duties and regulatory barriers holding back B2C parcel volumes 29 VAT exemption distorts competition 29 Non recognition of foreign brands and language barriers slowing down international B2C demand 29 Digitization of products reduces physical transport requirement 30 Delivery Failure main obstacle to efficient delivery and profitable carrier operations 30 Final mile delivery problems 30 Improper information flow to the fulfilment centre 30 Need for alternative payment solutions 30 Conclusion 32 APPENDIX 33 Definitions 33 B2C 33 Methodology 33 Further reading 33 Ask the analyst 33 Our consulting 33 Disclaimer 33 List of Figures Figure 1: The European- B2C parcels market will form more than a quarter of total value by Figure 2: The European- B2C market to reach nearly E12.5bn by Figure 3: EU-12 B2C market by country share (2007) 7 Figure 4: B2B versus B2C value by country (2007) 8 Figure 5: B2B versus B2C growth rates ( ) 9 Figure 6: European B2C market size and growth forecast 10 Figure 7: Post office market share of B2C market value (%) in Figure 8: Postal operators dominate the B2C market across Europe 15 Figure 9: B2C parcel delivery market size forecasts by region ( ) 22 Figure 10: Global Comparison of B2C market size and potential 23 Figure 11: Top 10 global B2C markets 24 Ordering: Order Online -

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