Non-life Insurance IT Solutions Europe

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1 Brochure More information from Non-life Insurance IT Solutions Europe Description: Non-life Insurance IT Solutions Europe Current status & purchase priorities maps out the current state and future of IT in the European non-life insurance industry. This is done by providing an overview of European insurers current non-life insurance systems, reporting on their satisfaction with these systems, presenting information on the companies plans for system upgrades and replacement and reporting on the their views on insurance trends. The report also provides information on current and planned use of software as a service among the companies and presents information on current and expected IT spending. - Providing an overview of European insurers current types of non-life insurance systems. - Reporting on European insurers satisfaction with their current non-life insurance systems. - Presenting information on the insurance companies plans for core insurance systems areas. - Reporting on European insurers views on insurance IT trends. - Showing information on most recent major non-life insurance system upgrades and planned major upgrades among European insurers as well as their main requirements for upgrading. - Providing information on most recent non-life insurance system replacements and planned replacements among European insurance companies as well as their main requirements for new systems. - Reporting current and planned use of software as a service (SaaS) as well as attitudes towards it among European insurance companies. - Providing information on current and expected IT spending by European insurers. In covering these areas the report will amongst others be able to provide decision support in creating and evaluating marketing plans and strategies for providers of insurance software and services. Contents: 1. Summary 2. Introduction 3. Purpose 4. Method 5. Definitions 6. Current system types 7. In-house vs. packaged software 8. Current system providers 9. Satisfaction 10. Policy administration system 11. Claims management system 12. Billing & Collection system 13. Effect of system type on satisfaction 14. Main benefits of current system

2 15. Main drawbacks of current system 16. Plans and trends 17. Plans for core insurance system areas 18. Key trends 19. System upgrades 20. Most recent major upgrade 21. Timeframe for next major upgrade 22. Main requirements 23. Factor importance rating 24. System replacements 25. Most recent replacement 26. Timeframe for next replacement 27. Type of system replacement 28. Main requirements 29. Factor importance rating 30. Effect of type of system replacement on factor rating 31. Software as a Service 32. Current use of and plans to purchase SaaS 33. Main reasons for purchasing SaaS 34. Main objections to SaaS 35. IT spending 36. IT spending change 37. IT spend as a share of premiums written 38. Allocation of IT spend List Of Figures: - Current non-life insurance system: In-house developed vs. packaged software - Current non-life insurance system: Integrated software modules vs. best-of-breed software - Share of companies satisfied with policy administration system - Average satisfaction with policy administration system - Share of companies satisfied with claims management system - Average satisfaction with claims management system

3 - Share of companies satisfied with Billing & Collection system - Average satisfaction with Billing & Collection system - Effect of system type (in-house vs. packaged software) on share satisfied with insurance system areas: Europe All - Effect of system type (integrated vs. best-of-breed software) on share satisfied with insurance system areas: Europe All - Most important advantages of current non-life insurance system - Most important disadvantages of current non-life insurance system - Plans for core insurance system areas: Europe All - Plans for core insurance system areas: Western Europe - Plans for core insurance system areas: Eastern Europe - Most important IT trends in non-life insurance industry: Europe - Most recent major upgrade of non-life insurance system - Average number of years ago since most recent upgrade of non-life insurance system - Timeframe for next major upgrade of non-life insurance system - Average number of years until next major upgrade of non-life insurance system - Importance attached to factors when making major core insurance system upgrade: Europe - All - Importance attached to factors when making major core insurance system upgrade - Most recent replacement of non-life insurance system - Average number of years ago since last replacement of non-life insurance system - Timeframe for next replacement of non-life insurance system - Average number of years until next replacement of non-life insurance system - Type of system to replace current non-life insurance system - Importance attached to factors when purchasing a new core insurance system: Europe - All - Importance attached to factors when purchasing a new core insurance system - Effect of type of system planned to purchase on importance attached to factors when purchasing a new core insurance system: Europe - All - Current use of and plans to purchase SaaS - Main reasons for not purchasing SaaS - Expected changes in total IT spend IT spend as a share of premiums written 2014/ IT spend as a share of premiums written 2013: Europe - All (percentiles) - Allocation of IT spend on running, growing and transforming the business and regulatory issues 2014/2013: Europe - All

4 - Allocation of IT spend on running, growing and transforming the business and regulatory issues 2013 Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

5 Page 1 of 2 Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to (from USA) or (from Rest of World). If you have any questions please visit Order Information Please verify that the product information is correct and select the format(s) you require. Product Name: Non-life Insurance IT Solutions Europe Web Address: Office Code: Product Formats Please select the product formats and quantity you require: SC Electronic (PDF) - Single User: Electronic (PDF) - Enterprisewide: Quantity USD 2797 USD 3921 Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: Last Name: Address: * Job Title: Organisation: Address: City: Postal / Zip Code: Country: Phone Number: Fax Number: * Please refrain from using free accounts when ordering (e.g. Yahoo, Hotmail, AOL)

6 Page 2 of 2 Payment Information Please indicate the payment method you would like to use by selecting the appropriate box. Pay by credit card: You will receive an with a link to a secure webpage to enter your credit card details. Pay by check: Please post the check, accompanied by this form, to: Research and Markets, Guinness Center, Taylors Lane, Dublin 8, Ireland. Pay by wire transfer: Please transfer funds to: Account number Sort code Swift code IBAN number Bank Address ULSBIE2D IE78ULSB Ulster Bank, Main Street, Blackrock, Co. Dublin, Ireland. If you have a Marketing Code please enter it below: Marketing Code: Please note that by ordering from Research and Markets you are agreeing to our Terms and Conditions at Please fax this form to: (646) or (646) From USA or From Rest of World

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