LifeLock Product Features

Transcription

1 LifeLock Product Features LIFELOCK PRODUCT FEATURES AT A GLANCE LIFELOCK STANDARD FACT SHEET LIFELOCK BENEFIT ELITE FACT SHEET LIFELOCK ADVANTAGE FACT SHEET LIFELOCK ULTIMATE PLUS FACT SHEET LIFELOCK JUNIOR FACT SHEET

2 LIFELOCK PRODUCT FEATURES AT A GLANCE When our members evaluate the scope of protection offered by LifeLock, it s easy to appreciate the value. Identity theft is one of the fastest growing crimes in America 1 and with services from LifeLock, members have exclusive protection services including proprietary identity monitoring with technology that scans hundreds of millions of data points a day looking for different threats that could lead to identity theft. If they do become a victim, they can have a sense of confidence that our $1 Million Service Guarantee will help hire experts and lawyers if needed to help resolve identity theft problems. LEVELS OF PROTECTION LifeLock Junior * LifeLock Standard LifeLock Benefit Elite LifeLock Advantage LifeLock Ultimate Plus LifeLock Identity Alert System Lost Wallet Protection Address Change Verification Live Member Service Support LifeLock Privacy Monitor Reduced Pre-Approved Credit Card Offers Identity Restoration Support $1 Million Service Guarantee Stolen Funds Reimbursement $25,000 $25,000 $100,000 $100,000 $1 Million Fictitious Identity Monitoring Court Records Scanning Data Breach Notifications Investment Account Activity Alerts Credit Card Activity Alerts Checking and Savings Account Activity Alerts Checking and Savings Account Application Alerts Bank Account Takeover Alerts Credit Inquiry Alerts Online Annual Credit Report & Score 1 Credit Bureau 3 Credit Bureaus Monthly Credit Score Tracking File Sharing Network Searches Sex Offender Registry Reports Priority Live Member Service Support LifeLock Junior membership is available as an added membership to an adult LifeLock plan. Stolen Funds Reimbursement and Service Guarantee benefits for State of New York members are provided under a Master Insurance Policy issued by State National Insurance Company. Benefits for all other members are provided under a Master Insurance Policy underwritten by United Specialty Insurance Company. Under the Service Guarantee LifeLock will spend up to $1 million to hire experts to help your recovery. Under the Stolen Funds Reimbursement, LifeLock will reimburse stolen funds up to $25,000 for Standard membership, up to $100,000 for Advantage membership, up to $100,000 for Benefit Elite membership, and up to $1 million for Ultimate Plus membership. Please see the policy for terms, conditions and exclusions at 1 Whitehouse.gov, (2016), 'FACT SHEET: Cybersecurity National Action Plan, (accessed March 29, 2016)

3 Lifelock Standard LifeLock Standard identity theft protection uses innovative monitoring technology and alert tools to help proactively safeguard your credit and finances. We ll send you alerts for potential identity theft by text, phone, or mobile app. If identity theft does occur, an Identity Restoration Specialist is there to personally manage your case. Benefits of LifeLock Standard : LifeLock Identity Alert System It s the foundation for all LifeLock services. We monitor for fraudulent use of your Social Security number, name, address, or date of birth in applications for credit and services. The patented system sends alerts by text, phone, or . Identity thieves sell personal information on black market websites around the world. LifeLock patrols over 10,000 criminal websites and notifies you if we find your data. LifeLock Privacy Monitor Privacy Monitor helps reduce public exposure of your personal information. We scan common public people-search websites to find your personal information and help you opt-out. Address Change Verification Identity thieves try to divert mail to get important financial information. LifeLock lets you know of change in address requests linked to your identity. Reduced Pre-Approved Credit Card Offers Pre-approved credit card offers can provide important information to identity thieves. LifeLock will request your name be removed from many pre-approved credit card mailing lists. About LifeLock LifeLock is a leader in identity theft protection services. Our focus is on helping you protect your identity, which may not be the focus of a bank or credit card company to help focus on protecting identity in an always-connected world. 3 Layers of Protection DETECT We search over a trillion data points looking for potential threats to your identity. ALERT The patented LifeLock Identity Alert system will let you know about suspicious activity by text, phone or . RESTORE If you become a victim of identity theft, an Identity Restoration Specialist will handle your case every step of the way. your recovery. Under the Stolen Funds Replacement, LifeLock will reimburse stolen funds up to $25,000 for Standard membership. Please see the policy for terms, conditions and exclusions at

4 Lifelock Standard (cont d) Benefits of LifeLock Standard : Lost Wallet Protection A lost wallet can mean a lost identity. Call us if your wallet is lost or stolen and we ll help cancel or replace credit cards, driver s licenses, Social Security cards, insurance cards and more. Live Member Support We have live, U.S.-based, award-winning Identity Protection Agents available to answer your questions. Identity Restoration Support If your identity is compromised, an Identity Restoration Specialist will personally handle your case and help restore your identity. LifeLock Junior Available with an adult membership. Your child s clean credit file is a gold mine for identity thieves. LifeLock Junior identity theft protection helps proactively safeguard your child s personal information with a combination of advanced monitoring features uniquely designed to help protect children from identity theft. $1 Million Service Guarantee If you become a victim of identity theft while a LifeLock member, we ll spend up to $1 million to hire the necessary lawyers, accountants and investigators to help your recovery. 8:40 PM 64% Stolen Funds Reimbursement If you re a victim of identity theft while a LifeLock Standard member, LifeLock protects your hard earned money with dollar for dollar reimbursement for stolen funds up to $25,000. This includes everything from fraudulent bank and investment account withdrawals to tax returns filed in your name. Did you apply for a mortgage? YES, this was me NO, this was not me Alert modified fo demonstration purposes. Alerts for What Matters Most LifeLock Helps Protect You in Ways You Can t Protect Yourself. Sign up in minutes. Protection starts immediately. your recovery. Under the Stolen Funds Replacement, LifeLock will reimburse stolen funds up to $25,000 for Standard membership. Please see the policy for terms, conditions and exclusions at

5 Lifelock Benefit Elite LifeLock Benefit Elite protection is aimed squarely at what matters to employees helping protect their identities and helping protect their nest eggs. While most employees have a 401 (k), many may set it and forget it which means they could miss important cues that may indicate potential fraud. LifeLock Benefit Elite protection helps detect potential fraud and brings it to the attention of employees through alerts with the company s network via , text or phone. The company s network, however, does not cover all transactions. Available only through employers, LifeLock Benefit Elite protection helps protect 401 (k) and other investment accounts from fraudulent withdrawals and balance transfers. LifeLock also searches over a trillion data points every day for potential threats to its members personal identity, including suspicious uses of name, address, phone number, birth date, and Social Security number to obtain loans, credit and services, or to commit crimes. If an employee becomes a victim of identity theft while a LifeLock member, LifeLock will spend up to $1 million to hire the necessary lawyers, accountants and investigators to help with recovery. Benefits of Benefit Elite: LifeLock Identity Alert System It s the foundation for all LifeLock services. We monitor for fraudulent use of your Social Security number, name, address, or date of birth in applications for credit and services. The patented system sends alerts by text, phone, or . Investment Account Activity Alerts Investment and retirement accounts are often the lifeline for financial growth. We ll help protect your nest egg from fraudulent cash withdrawals and balance transfers. Fictitious Identity Monitoring We scan for names and addresses connected with your Social Security number to help protect against criminals building fictitious identities to open accounts or commit fraud. Court Records Scanning We check court records for matches of your name and date of birth to criminal activity. It helps protect you from being falsely linked to arrests and convictions you know nothing about. Identity thieves sell personal information on black market websites around the world. LifeLock patrols over 10,000 criminal websites and notifies you if we find your data. Address Change Verification Identity thieves try to divert mail to get important financial information. LifeLock lets you know of change in address requests linked to your identity. Data Breach Notification Your identity is virtually everywhere. Doctors, insurance companies, employers, even your favorite retailers. We ll let you know about large-scale breaches so you can help protect your personal information. your recovery. Under the Stolen Funds Reimbursement LifeLock will reimburse stolen funds up to $100,000 for Benefit Elite membership. Please see the policy for terms, conditions and exclusions at

6 Lifelock Benefit Elite (cont d) Benefits of LifeLock Benefit Elite: Lost Wallet Protection A lost wallet can mean a lost identity. Call us if your wallet is lost or stolen and we ll help cancel or replace credit cards, driver s licenses, Social Security cards, insurance cards and more. Reduced Pre-Approved Credit Card Offers Pre-approved credit card offers can provide important information to identity thieves. LifeLock will request your name be removed from many pre-approved credit card mailing lists. Live Member Support We have live, U.S.-based, award-winning Identity Protection Agents available to answer your questions. Identity Restoration Support If your identity is compromised, an Identity Restoration Specialist will personally handle your case and help restore your identity. $1 Million Service Guarantee If you become a victim of identity theft while a LifeLock member, we ll spend up to $1 million to hire the necessary lawyers, accountants and investigators to help your recovery. Stolen Funds Reimbursement If you re a victim of identity theft while a LifeLock Benefit Elite member, LifeLock protects your hard earned money with dollar for dollar reimbursement for stolen funds up to $100,000. This includes everything from fraudulent bank and investment account withdrawals to tax returns filed in your name. About LifeLock LifeLock is a leader in identity theft protection services. Our focus is on helping you protect your identity, which may not be the focus of a bank or credit card company to help focus on protecting identity in an always-connected world. 3 Layers of Protection DETECT We search over a trillion data points looking for potential threats to your identity. ALERT The patented LifeLock Identity Alert system will let you know about suspicious activity by text, phone or . RESTORE If you become a victim of identity theft, an Identity Restoration Specialist will handle your case every step of the way. your recovery. Under the Stolen Funds Reimbursement LifeLock will reimburse stolen funds up to $100,000 for Benefit Elite membership. Please see the policy for terms, conditions and exclusions at

7 Lifelock Advantage LifeLock Advantage identity theft protection provides enhanced identity theft protection beyond financial and credit fraud. We search for falsified court records containing your personal information to help protect you against arrest for crimes you haven t committed, monitor for fictitious identities using aliases with your Social Security number, and alert you of potentially fraudulent credit card activity. Benefits of LifeLock Advantage : LifeLock Identity Alert System It s the foundation for all LifeLock services. We monitor for fraudulent use of your Social Security number, name, address, or date of birth in applications for credit and services. The patented system sends alerts by text, phone, or . Credit Card, Checking And Savings Account Activity Alerts Help protect your finances from fraud with alerts that notify you of cash withdrawals, balance transfers and large purchases. Online Annual Credit Score and Credit Report Online access to your annual credit score and credit report from a major credit bureau, so you can see details of your credit history. Fictitious Identity Monitoring We scan for names and addresses connected with your Social Security number to help protect against criminals building fictitious identities to open accounts or commit fraud. Data Breach Notification Your identity is virtually everywhere. Doctors, insurance companies, employers, even your favorite retailers. We ll let you know about large-scale breaches so you can help protect your personal information. Court Records Scanning We check court records for matches of your name and date of birth to criminal activity. It helps protect you from being falsely linked to arrests and convictions you know nothing about. Identity thieves sell personal information on black market websites around the world. LifeLock patrols over 10,000 criminal websites and notifies you if we fi nd your data. LifeLock Privacy Monitor Privacy Monitor helps reduce public exposure of your personal information. We scan common public peoplesearch websites to find your personal information and help you opt-out. Address Change Verification Identity thieves try to divert mail to get important financial information. LifeLock lets you know of change in address requests linked to your identity. Lost Wallet Protection A lost wallet can mean a lost identity. Call us if your wallet is lost or stolen and we ll help cancel or replace credit cards, driver s licenses, Social Security cards, insurance cards and more. your recovery. Under the Stolen Funds Reimbursement, LifeLock will reimburse stolen funds up to $100,000 for Advantage membership. Please see the policy for terms, conditions and exclusions at

8 Lifelock Advantage (cont d) Benefits of LifeLock Advantage : Reduced Pre-Approved Credit Card Offers Pre-approved credit card offers can provide important information to identity thieves. LifeLock will request your name be removed from many pre-approved credit card mailing lists. Live Member Support We have live, U.S.-based, award-winning Identity Protection Agents available to answer your questions. Identity Restoration Support If your identity is compromised, an Identity Restoration Specialist will personally handle your case and help restore your identity. $1 Million Service Guarantee If you become a victim of identity theft while a LifeLock member, we ll spend up to $1 million to hire the necessary lawyers, accountants and investigators to help your recovery. Stolen Funds Replacement If you re a victim of identity theft while a LifeLock Advantage member, LifeLock protects your hard earned money with dollar for dollar reimbursement for stolen funds up to $100,000. This includes everything from fraudulent bank and investment account withdrawals to tax returns filed in your name. About LifeLock LifeLock is a leader in identity theft protection services. Our focus is on helping you protect your identity, which may not be the focus of a bank or credit card company to help focus on protecting identity in an always-connected world. 3 Layers of Protection DETECT We search over a trillion data points looking for potential threats to your identity. ALERT The patented LifeLock Identity Alert system will let you know about suspicious activity by text, phone or . RESTORE If you become a victim of identity theft, an Identity Restoration Specialist will handle your case every step of the way. your recovery. Under the Stolen Funds Reimbursement LifeLock will reimburse stolen funds up to $100,000 for advantage membership. Please see the policy for terms, conditions and exclusions at

9 Lifelock Ultimate Plus Your bank accounts and credit are a gold mine for identity thieves. LifeLock Ultimate Plus identity theft protection gives you peace of mind knowing you have LifeLock s most comprehensive identity theft protection. Enhanced services include alerts for new bank account applications, attempts to take over existing accounts, online credit reports and credit scores. Benefits of LifeLock Ultimate Plus : LifeLock Identity Alert System It s the foundation for all LifeLock services. We monitor for fraudulent use of your Social Security number, name, address, or date of birth in applications for credit and services. The patented system sends alerts by text, phone, or . Credit Card, Checking And Savings Account Activity Alerts Help protect your finances from fraud with alerts that notify you of cash withdrawals, balance transfers and large purchases. Online Annual Credit Score and Credit Report Online access to your annual credit score and credit report from a major credit bureau, so you can see details of your credit history. Fictitious Identity Monitoring We scan for names and addresses connected with your Social Security number to help protect against criminals building fictitious identities to open accounts or commit fraud. Data Breach Notification Your identity is virtually everywhere. Doctors, insurance companies, employers, even your favorite retailers. We ll let you know about large-scale breaches so you can help protect your personal information. Court Records Scanning We check court records for matches of your name and date of birth to criminal activity. It helps protect you from being falsely linked to arrests and convictions you know nothing about. Identity thieves sell personal information on black market websites around the world. LifeLock patrols over 10,000 criminal websites and notifies you if we find your data. LifeLock Privacy Monitor Privacy Monitor helps reduce public exposure of your personal information. We scan common public peoplesearch websites to find your personal information and help you opt-out. Address Change Verification Identity thieves try to divert mail to get important financial information. LifeLock lets you know of change in address requests linked to your identity. Lost Wallet Protection A lost wallet can mean a lost identity. Call us if your wallet is lost or stolen and we ll help cancel or replace credit cards, driver s licenses, Social Security cards, insurance cards and more. your recovery. Under the Stolen Funds Reimbursement, LifeLock will reimburse stolen funds up to $1 million for Ultimate Plus membership. Please see the policy for terms, conditions and exclusions at

10 Lifelock Ultimate Plus (cont d) Benefits of LifeLock Ultimate Plus : Reduced Pre-Approved Credit Card Offers Pre-approved credit card offers can provide important information to identity thieves. LifeLock will request your name be removed from many pre-approved credit card mailing lists. Identity Restoration Support If your identity is compromised, an Identity Restoration Specialist will personally handle your case and help restore your identity. $1 Million Service Guarantee If you become a victim of identity theft while a LifeLock member, we ll spend up to $1 million to hire the necessary lawyers, accountants and investigators to help your recovery. Stolen Funds Reimbursement If you re a victim of identity theft while a LifeLock Ultimate Plus member, LifeLock protects your hard earned money with dollar for dollar reimbursement for stolen funds up to $1 million. This includes everything from fraudulent bank and investment account withdrawals to tax returns filed in your name. Checking and Savings Account Application Alerts Continuously searches for your personal information in new bank account applications at national banks, local banks and credit unions from coast to coast. Bank Account Takeover Alerts Smart identity thieves use their computers to take over accounts or add new account holders to existing accounts. LifeLock helps protect your finances by monitoring for these changes. Investment Account Activity Alerts Investment and retirement accounts are often the lifeline for financial growth. We ll help protect your nest egg from fraudulent cash withdrawals and balance transfers. Credit Inquiry Alerts Lenders make credit inquiries when someone submits a card application. We monitor for suspicious activity and you can respond if the application is fraudulent. File-Sharing Network Searches Music, photo and data file-sharing networks can expose your personal information. We monitor many popular networks for use of your name, Social Security number, date of birth or contact information. Sex Offender Registry Reports Receive notification if your name and personal information appear in a sex offender registry. Online Annual Tri-Bureau Credit Reports and Scores Secure online access to your annual credit reports from the three primary bureaus: Equifax, TransUnion and Experian. It s a convenient way to see details of your credit history over the past year. Monthly Credit Score Tracking This monthly single-bureau credit score tracker helps you identify important changes and see how your credit is trending over time. Priority Live Member Support Skip the wait and move to the front of the line to speak with a U.S.-based Member Services Agent available to answer your questions. your recovery. Under the Stolen Funds Reimbursement, LifeLock will reimburse stolen funds up to $1 million for Ultimate Plus membership. Please see the policy for terms, conditions and exclusions at

11 Lifelock Junior Your child s clean credit file is a gold mine for identity thieves. Critical misuse and damage could go completely undetected for years. LifeLock Junior protection helps proactively safeguard your child s personal information with a combination of advanced monitoring features uniquely designed to help protect children from identity theft. Benefits of LifeLock Junior : LifeLock Identity Alert System The patented LifeLock Identity Alert system monitors over a trillion data points for fraudulent attempts to use your child s Social Security number, name, address or date of birth in applications for credit and services. The system alerts you to suspicious activity by text, phone or . Credit File Detection The existence of credit information for a child can be a sign of identity theft. LifeLock monitors your child s Social Security number to detect credit information associated with your child s identity. Identity thieves illegally buy, sell and trade personal information on black market Internet sites around the world. LifeLock patrols over 10,000 criminal websites and notifies you if your child s Social Security number and associated identity data is found. File-Sharing Network Searches Many children and young adults use peer-to-peer file-sharing networks to download music, photos and more. LifeLock actively searches these networks for exposure of your child s personal information. US-Based Member Support Live, member service support is available 24/7 to help with questions or claims. You can log in to your online account at LifeLock.com, Member.Services@LifeLock.com or call Identity Restoration Specialists If you become a victim of identity theft, an Identity Restoration Specialist will personally handle your case and help resolve your case. $1 Million Total Service Guarantee If your child becomes a victim of identity theft, LifeLock will spend up to $1 million to hire experts, lawyers, investigators, consultants and other necessary professionals to help your child s recovery. About LifeLock LifeLock is a leader in identity theft protection services. Our focus is on helping you protect your identity, which may not be the focus of a bank or credit card company to help focus on protecting identity in an always-connected world. 3 Layers of Protection DETECT We search over a trillion data points looking for potential threats to your identity. ALERT The patented LifeLock Identity Alert system will let you know about suspicious activity by text, phone or . RESTORE If you become a victim of identity theft, an Identity Restoration Specialist will handle your case every step of the way. your recovery. Under the Stolen Funds Replacement, LifeLock will reimburse stolen funds up to $25,000 for Junior membership, up to $100,000 for Benefit Elite membership and up to $1 million for Ultimate Plus membership. Please see the policy for terms, conditions and exclusions at