IGT Patron Management 9.1

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1 IGT Patron Management 9.1 CONFIGURABLE COMPOSITE TAB Choose what balances you would like your users to view for quick player management Unused buckets no longer have to display on the Player Workbook composite tab NATIONAL CHANGE OF ADDRESS (NCOA) EXPORT/IMPORT Export some or all player addresses for comparison to the NCOA; import corrected data Accurate contact information helps reduce postage costs PRECISE SLOT THEO FOR MULTI-GAME, MULTI-DEMON GAMES Ability to use paytable par percentages instead of cabinet par percentages when rating a player Use the par of the individual games or continue to use the par configured in IGT Machine Accounting in the calculation of theoretical win Individual game par allows for a more precise calculation of theoretical win and player earnings CUSTOM RATINGS Expand player ratings beyond traditional slots and table games spend May now include non-gaming spend (hotel, spa, restaurant, etc.) and non-traditional gaming spend (keno, bingo, etc.) Set up rating types to award points or comps based on a money or integer value; not a theoretical win Provides ultimate flexibility and enables player rewards based on overall value, rather than just gaming spend VARIABLE ENROLLMENT PROMOTIONAL CREDIT Award players for joining your club by issuing a random amount of Xtra Credit upon enrollment Configure the value of Xtra Credit awarded and the percentage of time the award occurs ADVANCED EVALUATION TAB New tab in the Player Workbook allows users to see demographic as well as gaming and custom rating activity on one tab A quick way to see pertinent information about a player REAL-TIME TOP WINNERS & PLAYERS Target your most valuable customers using a real-time view of top winners and players by site or enterprise for the current day or for a past date range UPDATED USER INTERFACE Improved look and feel for more intuitive functionality INTERNATIONALIZATION ENHANCEMENTS Infrastructure enhanced to support localization by non-english speaking jurisdictions Additional functionality, support for: o Multilingual characters IGT

2 IGT Machine Accounting 9.1 CORRECT METER VARIANCE Automatic calculation of a suggested meter reading for RAM clears or negative meter deltas based on the last good meter reading before the event and the first good meter reading after the event Option of accepting the suggested meter or inputting your own Improves efficiencies and decreases audit times REPORTS AS TASK FLASH REPORTS Set-up tasks to generate multiple reports at a time with a single click of a button Improves efficiencies and decreases audit times AUTO-ASSIGNMENT OF PAYTABLE METER DIFFERENCES Choose to automatically assign the difference between cabinet level coin-in meters and paytable coin-in meters to either the paytable with the highest coin-in or to distribute the difference based on a weighted average of all paytables Improves efficiencies and decreases audit times LEASE MACHINE WIZARD Expanded configuration ability of leased game contracts such as percent of net win with a minimum and maximum dollar amount per day Improves accounting and provides more accurate reporting of participation games PROGRESSIVE WORKBOOK FOR STAND-ALONE, NO HIT MACHINES First phase of multi-release planned feature to automate the tedious, daily task of progressive meter readings System provides the progressive liability for stand-alone progressive machines that did not have any progressive hits during the day Improves accounting and provides more accurate reporting of progressive liability TOLERANCE BY PAYTABLE Configure tolerances by individual paytable instead of by cabinet paytable Improves ability to research variances and determine issues with specific paytables UPDATED USER INTERFACE Improved look and feel for more intuitive functionality INTERNATIONALIZATION ENHANCEMENTS Infrastructure enhanced to support localization by non-english speaking jurisdictions Additional functionality, support for: o Multilingual characters IGT

3 IGT Cage & Table Accounting 9.1 REAL-TIME CENTRAL CREDIT INTERFACE Ability to enroll players in Central Credit and receive real-time credit information Enhances efficiencies by decreasing multiple entries and phone calls to Central Credit MIGRATION OF PLAYER RATINGS TO IGT TABLE MANAGER Current customers upgraded to the more robust IGT Table Manager system for table rating functionality UPDATED USER INTERFACE Improved look and feel for more intuitive functionality INTERNATIONALIZATION ENHANCEMENTS Infrastructure enhanced to support localization by non-english speaking jurisdictions Additional functionality, support for: o Multicurrency o Multilingual characters IGT

4 IGT Table Manager 9.1 IMPLEMENTATION OF MICROSOFT SQL SERVER REPORTING SERVICES The full power of reporting now available Offers more flexibility to reporting Ability to create custom reports Ability to schedule report jobs, reports, display reports on a secure server and much more UPDATED USER INTERFACE MODERNIZATION OF PIT SECTION AND FUNCTIONS Enhanced process flows increases efficiency, decreases training time Improved look and feel for more intuitive functionality INTERNATIONALIZATION ENHANCEMENTS Infrastructure enhanced to support localization by non-english speaking jurisdictions Additional functionality, support for: o Multicurrency o Multilingual characters o Unlimited chipsets o Unlimited denominations IGT Microsoft and SQL Server are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are owned and/or registered by IGT and/or its licensors in the U.S. and/or other countries.

5 IGT EZ Pay Ticketing 9.1 CASHIER CLIENT ENHANCEMENTS ADDITIONAL CHECK MARKS Addition of Cashier Drawer Balancing and Float Balancing Check Marks allows users to more effectively balance their day UPDATED USER INTERFACE MODERNIZATION OF FUNCTIONS Enhanced process flows increases efficiency, decreases training time New look and feel for more intuitive functionality INTERNATIONALIZATION ENHANCEMENTS Infrastructure enhanced to support localization by non-english speaking jurisdictions Additional functionality, support for: o Multilingual characters IGT

6 IGT Gift Points 9.1 SPECIAL ORDERS Quickly process a one-time gift order without having to add the gift into inventory Increase the options of gift items for select patrons without sacrificing customer service UPDATED USER INTERFACE Improved look and feel for more intuitive functionality INTERNATIONALIZATION ENHANCEMENTS Infrastructure enhanced to support localization by non-english speaking jurisdictions Additional functionality, support for: o Multilingual characters IGT

7 IGT Virtual Drawing Manager 2.0 TICKET REDEMPTION AT THE GAME VIA THE SERVICE WINDOW G2S FLOOR SUPPORT, INTEGRATION WITH IGT MEDIA MANAGER Leverage integration with IGT Media Manager to give players the option to redeem drawing tickets at the machine via the Service Window, instead of the players club desk or at a kiosk Increase time on device while improving customer service IGT

8 IGT Player Applications 9.1 CARDED LUCKY COIN BONUS BY PLAYER GROUP Allows setting player eligibility by criteria defined in the segmentation of a market group Gives the operator the ability to target the bonus to specific players ADDITIONAL PAY TYPE MULTIPLE JACKPOT TIME Ability to award players a Multiple Jackpot Time session for a Carded Lucky Coin win Adds additional flexibility in building Carded Lucky Coin promotions HYBRID FLOOR SUPPORT Ability to have a single pool across both traditional serial and G2S floor networks POOL VALUE SUPPORT IN IGT MEDIA MANAGER Carded Lucky Coin pool values may now be shown in the Service Window Enhances bonus promotion and player communication by providing bonus values directly in the game screen CARDED LUCKY TIME G2S FLOOR SUPPORT, INTEGRATION WITH IGT MEDIA MANAGER Allows operators to run Carded Lucky Time promotions on G2S capable machines Enhances promotions by displaying bonus wins directly in the game screen via the Service Window and celebrations in AVP digital top glass BONUS BY PLAYER GROUP Allows setting player eligibility by criteria defined in the segmentation of a market group Gives the operator the ability to target the bonus to specific players CELEBRATION PRIZES ADDITIONAL PAY TYPE MULTIPLE JACKPOT TIME Ability to award players a Multiple Jackpot Time session as the Celebration Prizes award Adds additional flexibility in building Celebration Prizes promotions IGT

9 IGT Multimedia Displays SB NEXGEN II 1.02 SB NEXGEN 2.03 NEXGEN 3.00 UNIFIED CONTENT MANAGER One user interface for management of NexGen, sb NexGen and sb NexGen II multimedia displays Improves usability by providing a single interface for managing multiple platforms and versions BONUS BY PLAYER GROUP Extended pool support to accommodate Bonus By Player Group feature SUPPORT FOR NEW APPLICATIONS Supports messaging for Point Pursuit, Message Blast and Lucky Seat Slot applications ENHANCED DIAGNOSTICS Additional diagnostics capabilities improve troubleshooting ENCRYPTED BE2 COMMUNICATION (LOL ENCRYPTION) Communication between NexGen, sb NexGen and sb NexGen II devices and the BE2 is now encrypted so that it is not readable SB NEXGEN IIX 1.01 G2S FLOOR SUPPORT, INTEGRATION WITH IGT MEDIA MANAGER Allows operators to use sb NexGen II as their multimedia display on non-service Window capable machines Enhances delivery of player applications by enabling IGT Media Manager to deploy and manage content IGT

10 IGT Media Manager 4.1 ENHANCED MEDIA SET-UP & DELIVERY AVP DIGITAL TOP GLASS SERVICE WINDOW SB NEXGEN IIX Upload media content that can be categorized and played on AVP digital top glass, the Service Window and sb NexGen IIx multimedia displays Control the play frequency of your media Change out specific media based on a player s gaming profile and/or specific displays on your floor Advertise your property amenities, events and promotions quickly and easily without altering your existing Adobe Flash files ENHANCED DEVICE CONFIGURATIONS AVP DIGITAL TOP GLASS Set how often your custom content displays on AVP digital top glass when machines are in idle mode SERVICE WINDOW Configure when to open and close the Service Window COORDINATED DISPLAY OF APPLICATIONS AVP DIGITAL TOP GLASS SERVICE WINDOW Deliver applications that, after player interaction, result in coordinated display of content on AVP digital top glass and AVP Service Window Enhance the player experience while differentiating your property PLAYER INBOX SERVICE WINDOW SB NEXGEN IIX Allows applications to send messages to players that can be read at the players choosing Enhance player communication while improving customer service IGT Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are owned and/or registered by IGT and/or its licensors in the U.S. and/or other countries.

11 IGT Floor Manager 4.1 VIEW THEME ATTRIBUTES Ability to view theme attributes currently available in PAR sheets and on IGT.com Users can right click on any theme in the interface and view attributes such as Top Award, Volatility, Optimum Denom, and more GAME PERFORMANCE AND ATTRIBUTE REPORTING USING MICROSOFT SQL SERVER REPORTING SERVICES Microsoft SQL Server Reporting Services for robust, drill-down reports on connected games Users can quickly generate reports that display theme performance for every theme installed on the machine View gross win hold and gross hold volatility, net win hold volatility, summary by machine, and machine detail down to the denomination and/or date ADVANCED FLOOR VISUALIZATION TOOLS Provides a streamlined process for uploading computer-aided design (CAD) floor drawings and creating floor maps Capability to view many different layers, including walls and casino amenities Quickly and easily view slot attributes with right click and roll over techniques Allows users to easily understand slot layout and spacing ONE STEP PROCESS FOR SIMPLE MACHINE CONFIGURATIONS Changing themes, denominations, or pay back percentages have been streamlined to reduce steps Ability to select a machine set and quickly change simple tasks immediately, without the need to schedule or save a task Streamlines floor management, making machine management more efficient OPERATING SYSTEM (AI) DOWNLOAD Capability to download and install the machine operating system AI for necessary upgrades After installation, the machine returns to the same state it was prior to the upgrade, including any game themes previously installed REMOTE CONFIGURATION OF DEFAULT THEME AND EZBET Capability to remotely configure the default theme and EZBet configuration on any capable themes IGT Microsoft and SQL Server are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. All other trademarks are owned and/or registered by IGT and/or its licensors in the U.S. and/or other countries.

12 IGT Systems Versions 9.1 & 4.1 Minimum Operating System & Database Requirements TAKING SYSTEMS TECHNOLOGY TO THE NEXT LEVEL IGT is committed to bringing the latest and greatest technology to market. We know that taking your systems to the next level requires both enhanced features and new, innovative products. To leverage the latest technology, IGT Systems are undergoing a technology refresh. Versions 4.1 and 9.1 are technically advanced products that will provide you with a host of new features and benefits. NEW MICROSOFT PRODUCTS: Offer advanced security and encryption of sensitive data Improve performance and response times Provide better reporting Streamline tasks and offer more capabilities MICROSOFT OFFICE 2007 Enhanced integration with Excel and other products WINDOWS SERVER 2008 Enhanced security Smaller footprint Improved operation/administration 64-bit performance SQL SERVER 2008 Transparent data encryption External key management Data audit Policy-based management Central administration SQL SERVER REPORTING SERVICES 2008 Easier report generation and distribution Ability to migrate existing reports New report definition language WINDOWS XP* Maintaining backward capability to leverage existing assets No new training OR WINDOWS 7 Up to three displays per PC Enhanced graphic capabilities IGT *No support for Vista. Excel, Microsoft, SQL Server, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are owned and/or registered by IGT and/or its licensors in the U.S. and/or other countries.

13 IGT Tournament Manager 2.0 REAL-TIME SCORING Display scores in real time on each machine s digital top glass and overhead leaderboards Use the Service Window to enroll players and to display the player s final score Enhances the tournament experience and provide more entertainment value TIGHT INTEGRATION WITH IGT MLD MACHINES & GAME THEMES Eliminate manual key-offs with the ability to automatically reset machines; operate more efficient tournaments and decrease labor costs Proven tournament themes Red White & Blue, Triple Red Hot 7s and Triple Stars allow for higher scores and play like a true tournament game Enjoy optimal game performance when tournaments are not in session by having revenue generating machines on the floor AGGREGATE SCORING Combine scores of several sessions to determine winners Drop the lowest score of all participants to determine the winner Flexible options enable you to customize tournaments to your needs IGT PureDepth, MLD, Multi-Layer Display, and Actual Depth are trademarks and registered trademarks of PureDepth, Inc. All other trademarks are owned and/or registered by IGT and/or its licensors in the U.S. and/or other countries.