RFID in Operations and Supply Chain Management
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1 RFID in Operations and Supply Chain Management Research and Applications Edited by Thorsten Blecker and George Q. Huang With Contributions by Eddy Bajic, Malcolm Bertoni, John S. Bishop, Jr., Melanie Blasl, Thorsten Blecker, Indranil Bose, Madlen Boslau, Charles M. Carson, Aldo Cea-Ramirez, Pavlina Chikova, Alvin Chung Man Leung, Dragos Dobre, Ergin Erdem, G. Scott Erickson, Michael Etgar, Emilio Ferrari, Lynn A. Fish, Dimitris Folinas, Wayne C. Forrest, Driss Hakimi, George Q. Huang, Brian D. Janz, Bernd Kaluza, Chris Keen, Eileen P. Kelly, Zsolt Kemény, Eva-Maria Kern, Diego Klabjan, Uta Knebel, Ron Konecny, Helmut Krcmar, Pierre-Alexandre Leclerc, Jan Marco Leimeister, Britta Lietke, Peter Loos, László Monostori, Benoit Montreuil, Donald C. Mosley, Jr., Robert F. Otondo, Nikolas Patrikios, Kulwant S. Pawar, Mitzi G. Pitts, Yoseph Raanan, Johann Riedel, Angel Ruiz, Uwe Sandner, Sandipan Sen, Jing Shi, Björn Simon, Jollean K. Sinclaire, Jeffrey M. Stanton, Joseph G. Szmerekovsky, Kantipa Thamworrawong, Bettina Thurnher, Stefano Torroni, Ilias Vlachos, David L. Wells, Herwig Winkler, V. Zeimpekis, Hai Zeng, Jiang Zhang, Kathryn M. Zuckweiler, Elisabeth Zudor-Ilie ERICH SCHMIDT VERLAG OTM_6_Titelei_druckfrei.indd :03:34
2 Bibliographic information published by Die Deutsche Bibliothek Die Deutsche Bibliothek lists this publication in the Deutsche Nationalbibliografi e; detailed bibliographic data are available in the Internet at For further information concerning this title please follow this link: ESV.info/ ISBN: ISSN: All rights reserved Erich Schmidt Verlag GmbH & Co., Berlin This paper fulfi lls the requirements of the Frankfurter Forderungen of Die Deutsche Bibliothek and the Gesellschaft für das Buch concerning the paper permanence and meets the tight regulations of American National Standard Ansi/Niso Z as well as ISO 9706 Printing and Binding: Hubert & Co, Göttingen OTM_6_Titelei_druckfrei.indd :03:34
3 Preface... V Table of Content....VII Implementation RFID Implementation Framework in Supply Chain... 3 Dimitris Folinas and Nikolas Patrikios Best Practices in RFID Implementation Lynn A. Fish and Wayne C. Forrest RFID Implementation Challenges for Small- and Medium-Sized Enterprises Kathryn M. Zuckweiler and Ron Konecny Back to the Future with RFID: Lessons learned some old, some new Brian D. Janz, Mitzi G. Pitts, Robert F. Otondo A Framework for Conceptual Case Studies for RFID-based B2C-Solutions Uwe Sandner, Jan Marco Leimeister, Eva-Maria Kern and Helmut Krcmar Service Modeling for Smart Objects in the Supply Chain using RFID and UPnP Technologies Eddy Bajic, Aldo Cea-Ramirez and Dragos Dobre Identity-Based Tracking and Web Services for SMEs Elisabeth Ilie-Zudor, Zsolt Kemény, László Monostori Integrating RFID and Connective Technologies in Retail Stores D. Hakimi, P.A. Leclerc, B. Montreuil and A. Ruiz VII
4 Applications Potential Process Improvements in Supply Chain Management through RFID Pavlina Chikova, Björn Simon and Peter Loos Towards an RFID based System for Real-Time Fruit Management V. Zeimpekis, M. Psarrou, I. Vlachos and I. Minis Application of RFID and Sensing Technology for Improving Frozen Food Quality Management Ergin Erdem, Hai Zeng, Jing Shi and David L. Wells RFID Application for Loss Management in Pharmaceutical Distribution Hai Zeng, Ergin Erdem, David L. Wells and Jing Shi Radio Frequency Identification for Customer Relationship Management Indranil Bose and Alvin Chung Man Leung The Application of RFID Technology in Consumer Architecture Michael Etgar and Yoseph Raanan The Role of RFID within Mobile-Integrated Business Processes Bettina Thurnher Radio Frequency Identification Enabled Business Applications in Supply Chain Management Diego Klabjan Use of RFID-Technology for the Improvement of Unloading Processes in a Waste Management Enterprise Herwig Winkler, Bernd Kaluza and Melanie Blasl VIII
5 Impact Studies / Survey The Effect of Supply Chain Contracts on Supplier and Retailer Costs and Benefits in an RFID System Joseph G. Szmerekovsky and Jiang Zhang Consumer Attitude and Behaviour toward RFID Usage Madlen Boslau and Britta Lietke A Survey of RFID Awareness and Use in the UK Logistics Industry Johann Riedel, Kulwant S. Pawar, Stefano Torroni and Emilio Ferrari Strategic Importance of RFID Empirical and Conceptual Insights Jan Marco Leimeister, Uta Knebel, Uwe Sandner, Eva-Maria Kern and Helmut Krcmar Radio Frequency Identification, Consumer Privacy, and its impact on the Supply Chain Network John S. Bishop, Jr., Donald C. Mosley, Jr. and Charles M. Carson Standards and Emerging Issues Logistics Standards Malcolm Bertoni, Kantipa Thamworrawong and Chris Keen Privacy and Security Considerations for Radio Frequency Identification (RFID) Systems Jeffrey M. Stanton Legal and Ethical Issues Concerning RFID G. Scott Erickson and Eileen P. Kelly The Role of Consumer Education in the Future of RFID Jollean K. Sinclaire and Sandipan Sen Authors IX
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Graduate School of Management, St. Petersburg University, Russia IBM Academic Initiative, Enterprise Systems Graduate School of Management St. Petersburg University Volkhovsky Per. 3 St. Petersburg Russia
II.A. Bachelor of Applied Science Degree Programs Information Systems Engineering - Networking and Security CIP Code: 11.0901
II.A. Bachelor of Applied Science Degree Programs Information Systems Engineering - Networking and Security CIP Code: 11.0901 Program Title: Information Systems Engineering - Networking and Security Completion