WP6. EU collaboration for Healthcare Quality Management Systems. Yolanda Agra, Mar Fernández Spanish Ministry of Health WP6 leader

Transcription

1 WP6 EU collaboration for Healthcare Quality Management Systems Brussels. March, 2015 Yolanda Agra, Mar Fernández Spanish Ministry of Health WP6 leader

2 WP6 Objectives General objective To consolidate the cooperation among MS and stakeholders on QC, including PS & PI Specific objectives: To provide a detailed analysis of the QMS in MS To identify GOP, focusing on quality improvement To build an exchange mechanism to share GOP among MS and stakeholders

3 WP6 methodology: Tasks Apr12-Mar 12 Apr12-Oct 12 Oct12-Dec14 Dec12-Dec 14 Planning Framework & definitions Data collection Exchange mechanism Dec14-Jan15 WP6 Evaluation Deliverable Task leader designation Kick off meeting WP6 Partners agreement Literature review 2 rounds discussion Final document agreed by EB/SC Part1&2 QMS QMS elements WP6_ Q1 Pilot test Part3G GOPs Review GOP display Discussion Contact MS WP4&6 action plan Exchange GGPP Evaluation questionnaire Reports: QMS GOPs WP4&6

4 WP6 Methodology: Quality Management Systems NIVEL & MSSSI Objective 1: *Analysis of the QMS in MS WP 6 online questionnaire Parts 1-2 Focus groups WP6 session Rome Accreditation Patient involvement Final report: - Description of common/ different elements of QMS in MS - Recommendations OECD input (country reports on QC) QMS: A set of interacting activities, methods, and procedures used to direct, control, and improve the quality of care.

5 WP6 Methodology: Good Organizational Practices FAD & MSSSI Objective 2: To collect *Relevant transferable GOP to share WP 6 online questionnaire Part 3 2 rounds of data collection Review Final report: -GOP description -Detected needs PI/PE GOPs *Perceived needs for learning from GOP PI/PE Content analysis (EPF) GOP: Plans/strategies/programs at national/regional level oriented to improve the QC that can be useful for other healthcare systems

6 HAS, DSPS, EPF &MSSSI WP6 Methodology: Exchange Mechanism Action Plan Objective 3: to build an exchange mechanism to share GOP among MS and stakeholders Contact with NCP Evaluation Final report: 1. Description 2. Satisfaction Common WP4&6 EM mechanisms EM: Mechanism for sharing, learning and exchanging information, knowledge, skills, and experiences related to PSP and GOP (PaSQ Glosary)

7 Cordula Wagner (NIVEL): Results of the QMS analysis in the EU Rosa Suñol (FAD): Results of the analysis of the GOP

8 WP6 results III: GOP EMs 18 MS participated in the EM 34 EM, 18 (53%) were GOP-EM GOP Topics: Accreditation, audit: 7 R&LS: 4 Quality improvement project: 2 Program on QC & PS: 2 Quality indicators: 2 Patient Safety System: 1 Type of EM: Workshop 6 Information and discussion meeting: 5 Study tour: 4 Collaboration: 2 Webinar: 1

9 WP6 results III: GOP EMs 99% would recommend a colleague to participate in a PaSQ event Overall satisfaction 6% LinksCreation 12% 20% 28% 40% 53% 41% ExpectationsMet 2% 17% 35% 46% KnowledgeImprovement 5% 20% 27% 48% Strongly disagree > Strongly agree NetworkingPossibility 4% 17% 36% 43% ContentSatisfaction 2% 12% 39% 47%

10 WP6-Q Parts 1&2 Disscussion of key aspects regarding WP6 recommendations WP6-Q Part 3 List of topics Comments on draft proposal EB agreement SC agreement KEY ASPECTS REGARDING WP6 RECOMMENDATIONS 1. Promoting patient safety culture a. Education and continuous training for HC professionals on PS 2. Improving quality management systems a. Incentives for HC providers related to QC&PS b. Information from patients to orient QC policies 3. Strengthen collaboration/networking around QC and PS a. Mutual learning within and between countries on QMS and GGPP (PASQ) a. Networking b. Peer review 4. Empowering patients/citizens a. Transparent and public information on QC&PS b. Patient s education on safety c. Patient s involvement initiatives

11 WP6 Partners EPF HOPE EFN PGEU OECD HIQA THL NOKC DNV NBHW SMoH REUH DSPS DH NIVEL NCQA BEMoH AQuMed SKMoH GOEG HAS ATMoH GYEMSZI NSPHM AQAH Leader AP Core Group AP CP MSSSI SECA FAD NKUA

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