Sample Occupational Health and Safety Action plan for Community Services Sector
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1 Sample Occupational Health and Safety Action plan for Community Services Sector Context: This document is a generic Occupational Health and Safety (OHS) Action Plan developed as part of a WorkSafe Community Services project to assist organisations in the Community Services sector implement a systematic approach to OHS. An OHS action plan is a clear and logical way to document the OHS process, and assist in keeping track of everything that needs done. This sample OHS action plan documents systems that typically need implemented by Community Services organizations. This document is structured used in conjunction with the Working Safely in Community Services guidance which is referenced with other relevant WorkSafe publications in each section. This document should be tailored for use in individual organisations: Whilst many OHS systems and hazards have been covered, the list is not exhaustive (for example, it does not cover plant or dangerous goods). Additional items should be added if identified in the hazard identification phase. Some items of the plan will be appropriate for all workplaces (for example Induction, Training of workers). Other items will need tailored to the size of the business or the business needs. For example: The consultation section will look very different for small and large businesses. The off-site workers section will only be applicable for certain service providers. Most items will need expanded to include more detail. When the plan has been tailored to the workplace, consult with staff to determine which issues are of highest importance, and prioritise actions. 1
2 OHS Policy Consultation Induction Training Develop a written OHS policy (in consultation with employees) that states the organisation s commitment to OHS and outlines specific OHS responsibilities for managers and employees. Review and update regularly. Sample OHS Policy OHS 001/1 Working Safely in Community Services page 6, 14, checklist p47 Communicate policy to all employees, contractors and clients. OHS is a standing agenda item at board meetings, management meetings and team meetings. Develop and implement sources of information for staff notice boards, newsletters. Determine DWGs, elect HSR, train representatives. Establish a Health and Safety committee. Sample OHS Committee Procedure Develop an issues resolution procedure, train staff. Talking Safely Together p34 Develop induction process and checklist. Ensure coverage of permanent staff, agency staff, contractors and volunteers. Sample Health and safety induction checklist OHS-038/2 Identify safety training needs and develop a training plan. Working Safely in Community Services page 16 Train supervisors/managers and workers. / incident/ accident reporting Develop procedure for proactive OHS hazard reporting. Train all staff in procedure Sample identification, risk assessment and control Form OHS-008/2 Develop procedure and supporting documentation for near miss/ incident/ accident reporting. Train all staff in procedure. Develop procedure for investigating any incidents or near misses to identify the hazards that contributed to these events. Ensure that corrective actions are documented, responsibilities assigned and implemented. Sample Investigation report Sample Community Services Safety Action Plan January
3 Incident Reporting Develop a procedure for notifying WorkSafe following a serious incident (in consultation with employees). Working Safely in Community Services Section 4.7 Incident Notification Form Manual Handling Slips, Trips & Falls ous Substances Identify and list any tasks considered to involve manual handling based on Code of Practice Manual Handling ie all tasks involving handling people/children, equipment, home maintenance tasks. Assess and develop controls. Care plans should clearly define handling requirements. Working Safely in Community Services page 18, worksheet p 51-57; Transferring people safely for guidance on specific client transfers Manual Handling Code of Practice for general guidance on non-client related manual handling controls Solution Sheets 1 & 2 - for guidance on overhead tracking and design of ensuites Designing Workplaces for Safer Handling of patients and residents - for guidance on workplace design including dimension requirements Homecare Guide for OHS controls for homecare, attendant care, and home maintenance tasks Implement controls and monitor effectiveness. Undertake regular workplace inspections to identify any slip/ trip/ fall hazards, and implement controls. Working Safely in Community Services components of Section 3.8 and 3.9 Develop a Register of all chemicals stored on premise. The register can form the index to the Material Safety Data Sheet (MSDS) file. Working Safely in Community Services page 22, checklist p 61, 79 List of Substances Purchased checklist. ous Substances Code of Practice Obtain and review MSDSs to assess safe use. Using the information provided on the MSDSs, train staff in the safe use of chemicals used. Provide, and train staff in the use of, required al Protective Equipment. Complete a workplace inspection and ensure that all chemicals are adequately labeled, in appropriate containers and stored appropriately. Sample Community Services Safety Action Plan January
4 Infectious diseases Workplace Bullying Occupational Violence Off-site workers Develop infection control procedures. Working Safely in Community Services page 24 Develop appropriate handling and disposal methods for sharps. Develop and communicate a no bullying policy. Working Safely in Community Services page 28 Prevention of bullying and violence at work Develop and communicate procedures for reporting and investigating and resolving incidents of workplace bullying. Prevention of bullying and violence at work page 13 Develop and communicate a conflict management process. Provide training for those in supervisory roles. Identify and list situations/environments where there is the potential for occupational violence to occur. Working Safely in Community Services page 30, checklist p58, 66, 70-72; Prevention of Bullying and Violence at Work. Assess and develop controls consider both the workplace environment, and tasks. Working Safely in Community Services page 31; Prevention of Bullying and Violence at Work. Implement controls and monitor effectiveness. Train workers in the prevention of aggression and violence. Working Safely in Community Services page 32; Ensure that procedures for hazards below, control OHS risks for offsite workers: ous substances Manual handling Workplace layout and housekeeping Occupational violence Biological hazards Electrical hazards Emergency evacuation Emergency communication Sample Community Services Safety Action Plan January
5 Office/computer workstations Electrical Safety First Aid Contractor management Purchasing equipment Emergency preparedness First aid Supervision Working Safely in Community Services page 37, checklist p 73-74; Provide appropriate equipment, set up workstations and train staff. Officewise and Working Safely in Community Services page 42, checklist p 62 Undertake regular workplace inspections to identify any electrical equipment (plugs, sockets, switches, cords, leads appliances, power tools, power boards and extension leads). Working Safely in Community Services checklist p 63 Maintain electrical equipment in line with Australian Standard Develop and communicate a procedure for the immediate withdrawal of any faulty items, and repair if appropriate. Determine the first aid needs of your workplace. Working Safely in Community Services page 43, checklist p 62, 78 Train first aiders. Put together first aid kits and establish a protocol to check and replenish them regularly. Develop first aid procedures and communicate to all staff. Develop procedures for the management of contractors including cleaners, electricians, equipment service personnel that covers OHS requirements. Develop and implement a procedure for considering OHS issues prior to the purchase of any equipment. Sample H & S Evaluation of Proposed Purchases of equipment and materials Sample Pre-purchase checklist Develop emergency response procedures. Sample Emergency procedures Working Safely in Community Services checklist p65, 69 Sample Community Services Safety Action Plan January
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