WHAT IS IDENTITY THEFT?

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1 1 WHAT IS IDENTITY THEFT? IDENTITY THEFT is a serious Crime It disrupts your finances, credit history, reputation and takes money, time and patience to resolve Occurs when someone steals your personal information and uses it without your permission illegally

2 2 TYPES OF IDENTITY THEFT ATM and Debit Cards Bank Accounts Credit Cards Bankruptcy filed in your Name Investment accounts Debt Collections Mail Theft Tax Returns Business

3 3 TYPES of Identify theft CONTINUED Student Loans Medical Identity theft Child Identity theft Criminal Activity using a false identity

4 4 HOW THIEVES GET YOUR INFORMATION.. Raid your trash cans, mail boxes, dumpsters etc. To obtain personal information, invade business dumpsters Less likely since PCI Compliance where you acct number and personal information is blocked out Work for businesses such as medical offices, government agencies or financial institutions. They steal customer information from their job files

5 5 THIEVES STEAL.. Call On The Telephone To Offer You A Reward, They Just Need Some Information To Send The Reward, do not give them this information Pretend To Be A Legitimate Business And Call Or Send You An (Phishing) Or Text (Pretexting) That Tricks You Into Revealing Personal Information About Yourself That You Would Not Normally Divulge

6 6 THIEVES STEAL SHOULDER SURFING Someone Is Watching Over Your Shoulder When You Use Your Debit Or Credit Card Steal your wallet or purse and remove your information and use this to open fraudulent accounts

7 7 IDENTITY THEFT BY ORIGIN WHITE-7.30% BLACK/AFRICAN AMERICAN-5.20% HISPANIC-5.80% AMERICAN INDIAN-6.10% ASIAN-8.50% TWO OR MORE RACES-11.60%

8 8 EXAMPLES OF FRAUDULENT SCHEMES Lottery And Sweepstakes Checks Fake Charities, Flourish When A Natural Disaster Strikes Employment Scams- Very Popular Companies Selling Expired Or Close To Expired Gift Cards (Must Be Good For Five Years) Take A Survey And Win A Cruise Or A Trip

9 9 SCHEMES Scammer- Impersonating FBI Agents Skimmers On ATM Machines Or Gas Pumps Telephone Collections/Pay Day Loan Scams Face Book Like Jacking Or Click Jacking Scammers Create Misleading Like Buttons On Sites That Lead To Another Site Where Personal Information Is Obtained

10 10 SCHEMES Typosquatting Scammer Purchases Domain Names That Are Based On Common Misspellings Or Errors From A Legitimate Website. They Make The Website Identical To The Real One And Hijack Your Personal Information

11 11 SCHEMES CONTINUED Always Ask Yourself When You Receive A Check, Should I Have Gotten This Check, Do I Have To Send Money Back To Someone And Did I Get The Check As A Result Of The Internet.

12 12 What is PHISHING? Internet Fraudsters Impersonate A Legitimate Business To Trick You Into Giving Them Your Personal Information By Sending You An , Text Or Pop-up Message That Requests Sensitive Information

13 13 EXAMPLES OF PHISHING We Suspect An Unauthorized Transaction Has Occurred On Your Account. To Ensure That Your Account Is Not Compromised, Please Click The Link Below And Confirm Your Identity. Legitimate Businesses Do Not Ask You To Send Your Personal Information Through Insecure Channels.

14 14 PHISHING CONTINUED Our Records Indicate Your Account Was Overcharged, You Must Contact Us Within 7 Days To Get Your Refund. Again Call The Company Not At The Number Provided In The Or Text. Often These Numbers Are Bogus. Look The Number Up On The Internet Or Go To The Actual Business Website. Look On A Statement Provided By The Business That Is In Your Possession For Example Your Bank Or Credit Card Statement.

15 15 IDENTITY THEFT RED FLAGS Mistakes On Your Bank, Credit Card Or Other Account Statements, Review Each Month For Accuracy Mistakes On Explanation Of Medical Benefits From Your Health Plan, Read The Notices You Receive From Your Plan Carrier, If Your Carrier Is Paying For A Procedure Or Visit That Is Not Yours, Call Your Plan Provider Or Medical Care Professional And Ask Questions Your Regular Bills And Account Statements Do Not Arrive On Time- Register For Estatements If They Are Available Or Call The Business To Find Out Where The Statement Is Or If It Was Returned

16 16 RED FLAGS-Continued Calls From Collection Agencies About Debts That Do Not Belong To You. Pull A Free Credit Report Annually And Review For Accuracy. A Notice From The IRS That Someone Used Your Social Security Number And Filed Your Taxes When You Had Not Yet Filed Your Taxes Or Says That You Have Income From An Employer That You Never Worked For. This Happens More Frequently Than You Think; Contact The Social Security Administration Immediately.

17 17 MORE RED FLAGS Businesses Turn Down Your Checks- Find Out Why? Mail, Or Calls About Accounts Or Jobs In Your Minor Childs Name. You Are Turned Down Unexpectedly For A Job Or Loan And Do Not Understand Why- Ask Why? You Are Notified By A Company Where You Had An Account That Your Information Has Been Compromised. Companies Are Required To Notify You If They Have Experienced A Data Breach.

18 18 SOCIAL MEDIA AND IDENTITY THEFT Do Not Publish Exposing Personal Information On Public Sites Be Social, But Responsible. Use Your Mobile Device Responsibly- Password Protect Access, Be Careful Of The Applications You Download, The Sites You Access And Where You Leave Your Phone.

19 19 SOCIAL MEDIA CONSUMER SOCIAL BEHAVIORS PUT THEM AT A HIGHER RISK OF IDENTITY THEFT LINKEDIN, GOOGLE, TWITTER AND FACEBOOK USERS HAD A HIGHER INCIDENCE OF IDENTITY THEFT THAN PEOPLE WHO DID NOT USE THESE SITES. A LARGE NUMBER, 68 % OF CONSUMERS WHO HAVE A PUBLIC PROFILE SHARE INFORMATION THAT THEY SHOULD NOT.

20 20 SMART PHONES 15% OF SMART PHONE USERS ARE VICTIMS OF IDENTITY THEFT REASONS WHY: SMART PHONE USERS DO NOT UPDATE THEIR OPERATING SYSTEMS WHEN NEW ONES BECOME AVAILABLE 62% OF SMART PHONE USERS DO NOT USE A PASSWORD TO UNLOCK THEIR SCREEN ON THEIR PHONES.

21 21 SMART PHONES 32 % OF SMARTPHONE OWNERS SAVE THEIR LOGIN INFORMATION ON THEIR DEVICE DO NOT DO THIS

22 22 PROTECT YOURSELF Read your credit report, request an annual report free of charge from or call Read your credit card, bank account and all account statements monthly Review your medical benefits statement from your health care provider when received

23 23 PROTECT YOURSELF Lock up financial documents and records Limit what you carry in your purse or wallet, leave your SSN and Medicare cards at home in a safe place Pick up new checks at the bank or make sure the check company is using security packaging

24 24 PROTECT YOURSELF Be careful with your mail, take outgoing mail to the post office, promptly remove mail from your mail box Shred sensitive documents Opt out of prescreened credit offers by calling or visiting

25 25 PROTECT YOURSELF Destroy labels on your medicine bottles Before you dispose of a computer use a wipe facility program to overwrite the entire hard drive or have the computer shredded Before you dispose of your mobile phone delete all your personal information permanently, the device manufacturer can tell you how to accomplish this

26 26 PROTECT YOURSELF Remove the sim card from your phone before disposing and all other information Encrypt your data, use encryption software when you send information over the internet. A lock icon on the status bar of your computer means your information is secure

27 27 PROTECT YOURSELF Use strong passwords on your laptop, cell phone, credit and bank accounts Read privacy policies on sites you visit, they tell you how the site maintains security, access and control of the personal information it collects Do not send s that are not secure that contain account information

28 28 PROTECT YOURSELF SHRED ALL PERSONAL, MEDICAL, FINANCIAL DOCUMENTS DON T RESPOND TO , TEXT OR PHONE MESSAGES THAT ASK FOR PERSONAL INFORMATION. DELETE THE MESSAGES WITHOUT RESPONDING CREATE PASSWORDS THAT MIX LETTERS, NUMBERS AND SPECIAL CHARACTERS

29 29 PROTECT YOURSELF Use different passwords for everything, do not use the same password for multiple sites IF YOU SHOP ONLINE, SHOP FROM SITES THAT ARE SECURE, OR OFFER VERIFIED BY VISA. You can tell if a site is secure by the web address. It should start with The S in https stands for secure

30 30 Protect yourself. Use anti-virus and anti-spyware software on your computer Install a firewall on your computer, do not use your neighbors Set your computer s operating system, web browser and security to update automatically

31 31 PROTECT YOURSELF 9% of all identity theft reported in 2014 was committed by someone known to the victim. Always be aware of your surroundings when using a credit or debit card Look for suspicious devices on gas pumps and atms If your waiter takes a long time in returning your card to you