PROGRAMME DETAILS FOR ADVANCED MANAGERS PROGRAMMES

Transcription

1 PROGRAMME DETAILS FOR ADVANCED MANAGERS PROGRAMMES TABLE OF CONTENTS Advanced Financial Management... 1 Budgeting And Financial Planning... 2 Business And Professional Writing... 3 Business Process And Workflow Management... 3 Construction Project Management... 4 Customer Relationship Management... 5 Finance For Non-Finance Managers... 5 Fraud Detection, Control And Prevention... 6 Human Capital Management... 7 Performance Management... 7 Presentation Skills For Managers... 8 Procurement Management In Practice... 9 Project Management... 9 Sales Force Management Supply Chain Management ADVANCED FINANCIAL MANAGEMENT Overview: Corporate finance focuses on decisions relating to forecasting, planning and investing resources in order maximize the organization s value. To enhance the managers capabilities in financial management, this workshop has been designed to explore the correlation between the applications of finance theories and sound financial decision-making. Workshop Objectives: By the end of the workshop, participants are expected to have: An expanded ability to analyze and think about contemporary issues in corporate finance so as to make a significant contribution towards financial policy in a corporate environment. A deeper and broader understanding of the complex issues that are emerging in the finance arena for corporate value creation. At the individual level, an added value competence on the existing financial management knowledge and skills to fully understand the principles underlying a sound financial decision in a modern corporation An understanding of the modern corporate finance and investment management frameworks

2 An understanding of the challenges of CFOs and Finance Managers in managing corporate finance An understanding of best practices, tools and models to implement an effective finance management system An appreciation for investment appraisal Benefits: Through this workshop, participants will be able to analyze contemporary issues in corporate finance so as to make significant contributions towards financial policy and sound investment decisions in their organizations for corporate value creation. Who may attend: Finance Managers, Treasurers, Investor Relations Managers and Financial Accounting Managers, Entrepreneurs, General Managers, Business Unit Managers, Operations Managers, Project Managers, and Finance Management Consultants, Finance Executives and Directors. Others who desire knowledge in Advanced Financial Management may join the class. BUDGETING AND FINANCIAL PLANNING Overview: This three day workshop has been designed to enhance your understanding of budgets and how to prepare and/or contribute to the budget process. It will further assist you with understanding unfamiliar budget terminologies and thus equip you with the ability to explain issues within the budget to the appreciation of your team, as well as help you to manage your performance as against budget expectations. Workshop Objectives: By the end of the workshop, participants should be able to: Prepare a budget from the commencement of a project Identify what, when and why assumptions are needed Know how to approach contingency planning Analyze basic variances and budget revisions Benefits: Through this workshop, participants will: Have upgraded Managers' financial management and budgeting skills with a view to achieving better resource allocation and use Be able to provide a useful insight into the role of budgeting and budgetary controls as key management functions within a business Learn to anticipate potential problems and how to avoid them using the right budgetary controls. Be able to minimize budgetary errors and focus their energies on exploring business opportunities for their organizations. Who may attend: Managers responsible for formulating and executing annual budget of their organizations, Finance and accounts staff in need of an understanding or a re- fresher on techniques of budget preparation and budgetary control principles. Managers and staff

3 responsible for setting and managing budgets. BUSINESS AND PROFESSIONAL WRITING Overview: Official business writing remains an important means of communication, however this art is limiting in most business officials due to this modern age of digitization. Mastering the art of writing not only gives you an edge in business but also facilitates general work flow and helps in proper documentation. It is for this reason that we are inviting you to join GIMPA s three day training programme in Business Writing to boost your writing skills. Training Objectives: The programme is designed to help participants to Understand the differences between official documents Grasp basic concepts in written documents Be able to write different official documents with ease Be able to develop draft documents to use for their purposes Better understand basic structure of different types of written documents Benefits: A successful participant should have gained: The ability to spend less time to write concisely Transform ideas into better business writings An ease of understanding business writing Facilitate work flow by avoiding ambiguous texts Ability to contribute to a quality database of records. Who may attend: Officials who are involved in business writing for both external and internal communications. These include managers, unit heads, heads of departments, staff and officers etc. BUSINESS PROCESS AND WORKFLOW MANAGEMENT Overview: This three day training workshop in Business Process Analysis is designed to equip participants with tools to minimize human error at their workplace by adapting effective work flow, manage an ever changing business environment and put in place a set of activities that will accomplish a specific organizational goal in a most efficient manner. Objectives: By the end of the workshop, participants should be able to: Understand the concept of Business Process Analysis Map out a work flow diagram of a business unit Understand the dynamics of change of the business environment and its effect on the business unit

4 Be able to respond adequately to the effects of the changing environment Identify bottlenecks and recommend improvement of respective business units Map out improvement or re-engineering of business unit Benefits: This workshop will help participants to: Identify and articulate the need for change in how organizations work Be facilitators of the change needed Identify solutions to maximize the outcome of an organization Be able to support continuous improvement in the work flow process Be able to predict and guide the business process through business environment changes Who may attend: The programme is aimed at staff in decision making roles such as: Unit, line or department supervisors/managers, Data managers or processors, Management consultants, Business entrepreneurs and Product managers. Others such as Project managers, Software developers and Quality assurance officers who rely on business process analysis skills for success of their operations may also attend. CONSTRUCTION PROJECT MANAGEMENT Overview: The Construction Project Management workshop is geared towards helping participants to incorporate the entrepreneurial process into their construction management activities to achieve profitable success. It focuses on the aspects that have the most impact on a project s success from conceptual design to commissioning and is designed to provide the skills and knowledge that will help construction project personnel achieve their target with available resources. Objectives: By the end of the workshop, participants should be able to: Plan, direct, coordinate and budget for a wide variety of construction projects Deliver preconstruction services Understand the political and professional aspects of the world of owners, designers, tenants, regulatory agencies, community agencies and contractors. Have indebt knowledge of the bidding and award process Have a deeper appreciation of scheduling and control systems Understand project delivery methods Comprehend contracts, estimation and quality assurance issues Enhance their knowledge in safety, risk management, insurance and bonding issues Benefits: This workshop will address how to bring construction projects forward in a timely and cost- effective manner; and bringing together an optimum mix of practitioners from the construction industry drawing from their knowledge and experience. Participants will receive rare combination of solid theoretical foundation coupled with real- life implementation

5 scenarios. Who may attend: Construction project managers, supervisors, personnel is decision making positions concerning construction projects from inception to completion and evaluation. All other personnel who want to embark on Construction projects and who need an insight into Construction Project Management CUSTOMER RELATIONSHIP MANAGEMENT Overview: In today s competitive business environment, it is imperative that a customer once won is maintained and customer loyalty is built. This workshop deals with critical issues on customer identification, acquisition, satisfaction and retention. It focuses on managing demanding customers and solving problems that arise with customer care. The training also builds on strategic management techniques and assertiveness of the customer relationship personnel required to build a long lasting profitable relationship between the customer and the organisation involved. The main aim is to help ensure optimal customer satisfaction. Objectives: By the end of the workshop, participants are expected to: Provide better customer service through improved responsiveness and understanding what builds customer loyalty and exceeds customer expectation. Create detailed profiles based on customer preferences Identify new selling opportunities Gain success in attracting new customers and closing deals faster, through quicker and more efficient responses to customer leads and customer information. Simplify marketing and sales processes by understanding customer needs. Benefits: This practical training programme will make participants better placed to win and maintain customer loyalty and expose them to practical compliant handling mechanisms. Participants will have a workable client contact plan, know practices that need to be changed or improved and also have the opportunity to share ideas on best practices with other participants. Who may attend: This training targets all personnel who are involved in direct transactions with customers and who manage customer portfolios. FINANCE FOR NON-FINANCE MANAGERS Overview: Efficient management of a company s finances is key to the success of any company. This programme will introduce participants to the basic concepts, terminologies and contents of finance systems. The aim is to equip participants to understand, analyse and evaluate financial information in order to make sound financial decisions, manage controls more effectively and reduce financial risk within his/her organisation.

6 Objectives: By the end of the workshop, participants are expected to: Understand the importance of financial management for the long term success of your company. Gain familiarity with common accounting terminology/underlying concepts and numerical financial information. Be able to develop confidence in using financial information for decision making and control. Be able to reduce financial risk and better manage their organization's finances. Be more familiarized with the use of excels spreadsheets for analyzing common financial data. Be able to read, interpret and understand the role of financial statements and how to assess the financial health of an organization. Benefits: The participant will benefit by gaining understanding of financial concepts and tools which are easy to understand and which can be applied immediately at their workplaces. Who may attend: Managers who want to better understand finance, gain financial literacy and improve their financial decision making process. The course serves as an ideal introduction for managers and executives who have little or no education or work experience in the field of finance. FRAUD DETECTION, CONTROL AND PREVENTION Overview: In this challenging economic times, fraud at the workplace has taken on sophisticated operations and colossal proportions. It is therefore vital for managers and employers to have that extra factor to help them detect, control and prevent fraud in order to protect their business image and also prevent business collapse. Join this training workshop at GIMPA to gain a consciousness about fraud at the work place and how to deal with it proactively. Objectives: The training is designed to help participants to: Identify different types of fraud Identify potential areas susceptible to fraud Know the first steps to take when fraud is detected Understand the compliance protocol within an organisation Adopt strategies to detect, control and prevent fraud Benefits: It is expected that at the end of this training, participants will have gained the ability to anticipate, identify, and effectively deal with fraud and theft in order to contribute to the success and sustainability of their organisations. Who may attend: This programme is designed for Heads of Departments, Managers and Supervisors in all Departments and Units including Accounting, Archiving and

7 Documentation, Customer Care, Information Technology (IT), Marketing, Operations, Procurement, Security and General Management. HUMAN CAPITAL MANAGEMENT Overview: Many organizations now recognize that a critical source of competitive advantage emanates from having an effective system for obtaining, mobilizing, and managing the organization s human assets to achieve its goals. This workshop is designed to equip participants to attract, develop and retain the right people to enable the organization deliver superior performance in a sustainable manner. It also provides an interactive forum for exchanging ideas and best practices through a series of extended, in-depth presentations, illustrative case studies and dynamic round-table discussions. Objectives: By the end of the workshop, participants should have: Acquired an understanding of modern concepts, policies and practices of human resource management. Acquired skills of managing people effectively and strategically. Explored tested and innovative strategies for improving the management of people. Benefit: This workshop is designed to provide human resource professionals with the skills they require to design human resource systems and processes which not only fit the business strategy and create the context for superior performance, but also give the business a sustainable advantage over its competitors. Who may attend: Human resource professionals who need to further develop the skills they require to create the context for superior performance in their organizations. Managers and supervisors who seek a career in human resources or who need specialist knowledge of human resource management. PERFORMANCE MANAGEMENT Overview: This workshop provides participants with essential knowledge in employee performance management and how to conduct effective performance goal setting, feedback, review and appraisals. Participants will learn the concept of developing internal talent in organisations and how to alleviate defensive reactions. It will enable managers and employees to come to terms more quickly with developmental goals and solutions. Objectives: By the end of the workshop, participants are expected to: Understand modern concepts and approaches to Performance Management as a year round process and not an event

8 Appreciate the difference between traditional staff appraisal and modern Performance Management Understand and adapt the five step Performance Management process that creates and delivers value for an organisation Enhance their capabilities in developing performance plans, managing performance reviews and assessments. Benefits: Successful participants will walk away with a performance improvement plan which they can directly implement in their organisations. This will not only lead to overall enhanced staff performance but also contribute to employee satisfaction and understanding of the performance assessment process. Who may attend: The workshop is designed for heads of organisations, departments and units, team leaders, managers and project managers, prospective managers and supervisors. PRESENTATION SKILLS FOR MANAGERS Overview: No matter how good a message is, if it is not delivered in a captivating way, chances are that it will not be heard at all. Good presentation skills are vital in communicating ideas, for convincing an audience and influencing others to follow the presenter s direction. This workshop is therefore designed to enable participants to conquer the podium and deliver powerful, compelling and persuasive presentations. Workshop Objectives: By the end of the workshop, participants are expected to Feel confident about standing and delivering to groups of any size Use eye contact, gestures, and body language for maximum effect Develop and organize a presentation for any audience and any event Design visuals to enhance both the presenter's message and performance Deliver visual information in a way that keeps the audience in sync Handle tough questions Master memorization techniques Use humor effectively Benefits: This will be a practical workshop through which participants will acquire the skills to be articulate and passionate presenters and be able to use modern presentation tools to deliver incisive presentations. Who may attend This programme is designed for managers, executives and personnel who by the nature of their work have to deliver presentations on various platforms. Marketing and Sales officials will also find it useful.

9 PROCUREMENT MANAGEMENT IN PRACTICE Overview: Given the current complex nature of managing the sourcing and purchasing of goods, equipment and services for effective work flows and project delivery, GIMPA invites you to a three day workshop to equip you with the right tools to expedite the implementation of your projects and processes through an effective and efficient procurement management system. Objectives: By the end of the workshop, participants should be able to: Plan for and effectively source goods and services Carry out procurement functions with competence Understand international/national standard guidelines for procurement Deal with procurement bottlenecks that hamper effective implementation of projects and processes Understand and meet procurement expectations of different types of funding organisations. Benefits: This workshop will help participants to: Carefully plan their purchases in order to ensure smooth work flow Cut down on wastage in terms of time and money Operate in accordance with the applicable laws of Ghana Acquire value for money in their business operations Who may attend: This programme is open to Project Managers, Procurement Managers/Officers, Stores and Inventory Managers, Auditors etc PROJECT MANAGEMENT Overview: The implementation of a project requires skilled management and plan execution. Project management focuses on doing just that from conception to evaluation - bringing together and optimizing the resources necessary to complete a project. This workshop introduces participants to the concepts and practices in project planning perspective, project management techniques, and skills and techniques for implementing and managing projects. The three day workshop provides an interactive forum for exchanging ideas and best practices through a series of extended, in-depth presentations, illustrative case studies and dynamic round-table discussions. Objectives: At the end of the workshop participants should be able to have a deeper appreciation of: Fundamental project management strategies Roles of individuals in terms of planning, implementation and evaluation The differences and relationships between monitoring and evaluation The estimation concept

10 The project cycle, from a policy point of view to a project evaluation level The relationship between projects and corporate or organisational strategies Being able to demonstrate a good understanding of the tools and strategies that exist for effective management of project health The role of project stakeholder management in the success of a project. Benefits: The workshop focuses on the aspects that have the most impact on a project's success from conceptual design to evaluation. It is designed to provide the skills and knowledge that will help you achieve your target with available resources. Who may attend: This programme is designed for all staff who are directly involved in project management and who are involved in taking decisions concerning projects, their management, monitoring and evaluation. SALES FORCE MANAGEMENT Overview: Do you want to acquire or improve on your skills in leading, directing and coaching your sales team? Are you struggling to achieve your sales target? The sales management workshop addresses the special challenges of sales management and also informs ways to effectively develop and motivate your sales team to achieve great results. Objectives: By the end of the workshop, participants should be able to: Recruit, coach and motivate the sales team Structure the sales team to ensure long and consistent results Build their team and team members sales competencies Understand what sales management means in terms of objectives and activities Manage their team through effective targeting, time and territory management Reward their team by highlighting the positive and negative consequences of performance Benefits: This workshop addresses the special challenges of sales management and how to overcome them so that you can to achieve your sales target. Great results by Effective Motivation and Development of Sales Team Who may attend: Business to business and business to customer sales personnel, management, sales managers, team leaders, and sales directors with internal sales teams or field based sales teams. Companies open to new approaches to sales that will differentiate them in the marketplace, companies looking to develop a sales culture of high performance. General Managers who wish to understand the challenges faced by their sales team. SUPPLY CHAIN MANAGEMENT Overview: In today s economy it is essential for organizations to ensure that the right resources are used in a timely and cost effective manner. Supply Chain Management is

11 critical in organizations since it leads to operational effectiveness. This workshop will provide managers and executives with information regarding the functions of supply chain management and to enable them link the processes that ultimately lead to efficiency and profitability. Objectives: By the end of the workshop, participants should be able to: Understand the concept of effective supply chain management. Plan and implement the supply chain management process within their organizations Understand how to use effective supply chain management to drive organizational performance Appreciate the benefits of supply chain integration for shareholders, users and consumers. Understand how customers respond to market developments, efficiency in the use of resources and assets. Benefits: This workshop: Provides an outline for supply chain support systems and enhances the strategy of the business by being an integral part of the overall design of the business. Emphasizes high-performance execution, where performance is measured by a set of business relevant objectives or metrics. Provides examples of how excellent supply chain management leverages a tailored set of business practices, gives confidence to all prospective and existing service providers, investors, financiers and internal and external stake-holders associated with the organization. Describes how to reduce contractual risks and costs thereby increasing profits and improving shareholders returns on investment Who may attend: Middle management functional in areas such as supply-chain management, warehousing, procurement, sourcing and inventory management. It will also be beneficial to managers with operational responsibilities. Fees: Each programme attracts a fee of GHC 900 per participant. This fee covers tuition, course materials, lunch, snacks and a certificate. Duration: Each programme runs for three (3) days Venue: The GIMPA Executive Conference Centre (GECC) Facilitators: GIMPA offers a team of highly qualified facilitators who have both practical industry experience and academic knowledge in their fields of expertise.

12 For further information: Please contact the Programme Advisor on / or or Ext You may also send us an e mail on jmontford@gimpa.edu.gh. Please note that workshops can also be customized to serve your organization s peculiar capacity development needs that do not fall within the specified category and may be delivered at your preferred site.