Financial education and member engagement support

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1 1 education and member

2 2 Before implementing your new scheme or reviewing your existing scheme, we will look at the ways we can help you and the key areas you need to think about. Offering a workplace savings scheme r employees may benefit you as an employer in terms of recruitment, retention and motivation. aim is to increase members understanding of their pension scheme as a key benefit offered. We also help them to understand their choices and the decisions they need to make to achieve the best possible outcome at retirement. Using segmentation in Corporate Benefits to help you develop your scheme Engagement Support A collection of thought-provoking communications to help increase workplace saving awareness Effective communication planning It s important to agree your communication requirements at the earliest opportunity. We can work with you to create your communications plan and help you to review and evaluate it as and when required. flexible approach enables you to communicate with your staff in the most appropriate way. To you effectively we will work together to agree your needs, ensuring that a range of communication tools is put in place for your employees to use in a style suited to them. The Team will work with you, deploying a variety of communication mediums, including online, webinar, face to face and written materials incorporating innovative techniques and the latest in behavioural science. This happens not only at implementation, but through the life of the scheme. Segmentation We can help you to understand members of your scheme using our own segmentation model designed exclusively for. Using a variety of internal tools, and specifically commissioned research, we can help you gain an in-depth understanding of your members. This model will also help you to be aware of the type of advertising and communication they are most likely to respond to. Other benefits of the model include: Provides you with insight into the top five brands/channels that your employees are most likely to use. Identifies the ten most significant driving factors when it comes to people s approach to financial products and. Helps you to understand your employees financial behaviours and views. Gives you the confidence that you re providing the right information r employees.

3 3 Evaluate financial education and communication needs Feedback and review Discuss and agree requirements Deliver communications Draft communication plan Agree and sign off communication plan

4 4 education making the new People are increasingly using social media to research the products they buy through specific consumer s or their favourite social networking sites. We aim to bring pensions into the modern world by allowing members to communicate with each other and find the information they need to know about their pension quickly and easily, and it seems online sites are fast becoming the method of choice for retirement planning. Therefore, to ensure we deliver financial education to our members effectively, we need to explore new ways of reaching them. By using some of the more popular social media applications, we are able to offer members a higher quality, interactive and enhanced experience. This will give them the opportunity to create, share and exchange information and ideas within a community. 4

5 5 site In response to this has launched, its new interactive online community channel for customers in the corporate benefits marketplace. It can be accessed online and is compatible with tablets and phones. The community includes interactive discussion groups and forums, as well as webinars and financial education pages. It can also host literature links, further information and materials. It will allow members to clearly understand their options and what they should be thinking about at their life stage, educating them about the basics of their investment and how it works. Ultimately keeps employees informed, plus it reduces your workflow by engaging members helping them to understand the value of their benefits package and appreciate this as a valuable part of their remuneration. provides a new way to reach employees and deliver effective financial information. For employers, allows you to segment your workforce and use s targeted campaign materials to deliver messages specifically developed to meet their needs. This will help to improve member communications and address their need for more financial education, particularly in light of the government s changes that will give greater flexibility over what we can do with our pension savings. Please note that charges may apply for this service. new provides online access to scheme pension documents and information on retirement. It has a contemporary, fresh appearance providing clear information. The key features of the include: Online access to pension literature 24/7. Additional information on retirement and pension saving. Mobile and tablet responsive. Can be customised with company logo. No login is required. 5

6 FE (46204) and Pensions Limited An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. FE2468H (46189) and Pensions Limited FE (46211) Visit the membersite today and find out more about how to prepare for the retirement lifestyle you deserve: Please note, the value of a pension fund is not guaranteed and can go up and down. You could get back less than you pay in. Limited An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. FE2179/A (45466) FE2468/A (45459) and Pensions Limited FE2065A (45464) and Pensions Limited and the Prudential Regulation Authority. FE2468B (45460) and Pensions Limited An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. FE2468E (45463) Home 6 We will provide your members with the relevant materials necessary to join the scheme as part of our usual implementation programme. We can also provide promotional materials to promote the scheme such as posters, flyers and s, as well as other additional marketing materials, which may also be required to your scheme. In most cases we can add client imagery and branding to our literature and customisation is something you can discuss during your consultations with the team. Please note, however, that these are not available to all schemes and may be subject to additional costs and minimum qualifying criteria. Spring into action Sowing seeds, nurturing bulbs and brushing away the cobwebs seems normal for this time of year, but it s also time for spring cleaning your finances and reviewing your retirement goals. With My Money you can view your account details online and access a range of financial planning tools and forecasters. Spring into action today by logging on to Please note, the value of a pension is not guaranteed and can go up and down. You could get back less than you ve paid in. Do you need help planning for your retirement? Come along to a presentation to find out more To find out more, log on r Date: Time: today. Venue: Get ready for the longest holiday of your life With people living to an older age, retirement is now lasting longer than ever. And to help you get the most from your biggest ever break from work, the sooner you start saving and the more you save, the better your retirement is likely to be. Visit My Money today and find out more about how to prepare for the retirement lifestyle you deserve: Please note, the value of a pension fund is not guaranteed and can go up and down. You could get back less than you pay in. Get ready for the longest holiday of your life With people living to an older age, retirement is now lasting longer than ever. And to help you get the most from your biggest ever break from work, the sooner you start saving and the more you save, the better your pension is likely to be. Stop! That s exactly what happens r salary when you finish work and retire and Pensions Limited An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. Spring into action Sowing seeds, nurturing bulbs and brushing away the cobwebs seems normal for this time of year, but it s also time for spring cleaning your finances and reviewing your retirement goals. Did you know that you can access your pension details online through the membersite? Spring into action today by logging on to Please note, the value of a pension is not guaranteed and can go up and down. You could get back less than you ve paid in. An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. Think Where will your income come from when you retire? To find out more, come along to a pensions presentation What will you do when you retire? We offer a range of online materials including online learning modules and tools and can also online webinars and webcast presentations. We also provide a range of customised digital including film, webcasts and photography. We have worked with the Life Academy for several years to deliver preretirement to employees nearing retirement. Their objective is the provision of education, planning and for those preparing for retirement from full-time employment. The courses are facilitated by trained professionals who themselves have gone through the retirement process and aim to influence the attitudes of the attendees, turning negative feelings towards retirement into positive ones. We are now expanding the range of courses on offer to include early, mid and later career with the aim of increasing the understanding of finance and pensions at all life stages. Preparing for life in retirement Courses for customers This course now covers the changes announced in the 2014 budget. Date: Time: Location: 52 weeks a year 7 days a week and Pensions Limited and Investment Solutions Limited Incorporated companies limited by shares and registered in England and Wales. Registered office: Pixham End, Dorking, Surrey RH4 1QA. and Pensions Limited: registered number Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. Investment Solutions Limited: registered number Authorised and regulated by the Conduct Authority. An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority To find out more, come along to a pensions presentation Date: Time: 1 Location:

7 7? The team has been offering specialist employee communications solutions to our workplace savings clients for over 12 years. We are able to provide presentations and communication consultancy as well as online such as webinars, s, webcasts and online social communities to fit your needs. experience proves that employees only fully appreciate the benefits they are offered when they truly understand them. That s why we are now developing an extended financial education service unique which takes a holistic view of employee finances. In order to accommodate the various needs of a diverse workforce, there may be a demand for some employers to introduce integrated savings vehicles alongside their current pension offering. is able to meet the savings requirements of employees at difference stages of their lifecycle. With an extensive experience of the financial marketplace, the team is perfectly placed to effectively communicate any proposed new savings vehicles available to a company s employees. Following the government s changes to pension legislation and providing greater freedom and choice for people later in life, it is more important than ever to ensure that you have a suitable pension arrangement in place.

8 8 and Pensions Limited An incorporated company limited by shares and registered in England and Wales, number Registered office: Pixham End, Dorking, Surrey RH4 1QA. Authorised by the Prudential Regulation Authority and regulated by the Conduct Authority and the Prudential Regulation Authority. FE (48946)

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