Nedap and Librix Online. Welcome to Librix Online

Transcription

1 Nedap and Librix Online Welcome to Librix Online

2 Nedap Library Solutions Nedap N.V. Five simple solutions for all libraries Nedap was established in 1929 and has been listed on the Nedap helps thousands of libraries across the world with five stock exchange since With over 750 employees and simple solutions. These solutions are design to help the small- 11 offices, Nedap is active around the world. Nedap exists est and biggest, and the most classical and most innovative to solve relevant problems with innovative technology: libraries. and user-friendly products. Nedap is active in 9 market seg- Detection Antennae Your library s collection is a valued community investment. Protect your library resources using Nedap s detection antennae. The detection antennae help you protect your items from unintended removal or theft. When someone walks between the antennae with an item that is not checked out properly the gate will light up and an alarm will technology that matters. Nedap s solutions are designed in a creative and innovative way, with the aim to make elegant Popular products Item Identification sound. No book leaves the library unseen. Staff Solutions ments, which including Libraries, Security, Livestock, Retail Librarians will have more time for visitors. and Healthcare. Patron Solutions SelfServer Borrowing and returning books was never this easy. The SelfServer is an All-in-One solution for libraries, and is used to check-in and check- Automated Materials Handling out library items. The sturdy and timeless design will make it fit into your architect s Books get to the right place automatically. design without disturbing the library experience. Intelligent Shelving Invisible detection helps find, return and lend books. RFID in libraries MidRanger RFID stands for Radio-Frequency IDentification. In a library A worldwide phenomenon The MidRanger with antenna is a multi-purpose solution for reading RFID activated li- one would enclose an RFID label in every book, which can Nedap is the only supplier in the world that produces RFID brary items on MHz. The product allows for a short-range shielded detection then be seen by library solutions. RFID eliminates re- hardware and software just for libraries. Their library solutions field, and can be used as a desktop solution or can be mounted under a (non-metal) petitive tasks, reduces costs and improves service levels. are used in over a libraries over the entire globe. The table. Thanks to RFID libraries can stay open longer with fewer institutions that use our portfolio range from public libraries resources. If necessary, libraries can even operate without to universities, high schools and special libraries. From the any staff on sight or at a remote location, so even though university library of Djibouti to Abu Dhabi and from the Del resources may be limited, patrons maintain access to li- Prado Museum in Madrid to the library of Hannover, with 18 brary services. branches. Each month new libraries are signing up. For references in your own country have a look at com/references. Intelligent Shelving Intelligent shelves detect and identify all items that are placed between the RFID bookstands. When situated near the entrance of the library, it is easily accessible for a patron. He places the books on the shelf and the items are automatically checked-in in your Library Management System. EcoReader The EcoReader is a high power RFID reader designed for applications that require a large read range or must be able to detect a large amount of RFID tags simultaneously. These applications include anti-theft detection antennas and intelligent shelves. Start saving energy.

3 Librix Online Librix Online is a tool that helps you to centrally monitor your library and analyze the performance of your equipment. Optimize your library workflows Librix Online allows any Nedap device to report its activities to a central place over a network and it provides a powerful and easy to use web interface to that information. Website The front-end of Librix Online is a website. This means that you don t need to install any software on your computer to use it. Therefore, getting started is easy as You receive a username and password. On any omputer, you go to com and you are in business. On top of that we are continually improving Librix Online by fine-tuning and adding features and because of the fact that it is a website, no local updates are needed. You are always up to date. Train your customers Additionally, you can use Librix Online to train your customers. Librix Online will tell you exactly how many users do not properly check out books, which cause alarms or enables other users to lend books under a wrong account. With this information, you know exactly where your focus points should lie to enable your customers to make the most out of your self service stations. Get credit for what you do With our antenna system with integrated customer counting, you can even make a distinction between people that have entered your library and the number of unique members that actually have lent a book. As a result, this great tool provides you with a clear overview of how many people visit your library just to read a newspaper, do research or enjoy other services you provide. Because you want to get credit for what you do! Easy installation Librix Online only requires a computer with a browser. To connect a device to Librix Online, it needs to be able to connect to the internet. That s all. Monitoring Librix Online helps you monitor your library. When a device is performing outside a set of restrictions, you are notified. For example, when an abnormal percentage of labels can t be read, we will tell you about this. Moreover, Librix Online also provides possible solutions for problems that occur. LMS connection We also keep an eye on your connection with your Library Management System. When the communication speed to and from the LMS decreases, we will let you know. So you know what is going on. Analysis Librix Online allows you to analyze customer behavior. It shows you which devices are actively used. It also shows you what customers are doing on these devices. This way, before investing in extra self-service equipment, you might find that moving a device that is hardly used to a hot-spot in your library, will solve your capacity problems. Security Librix Online only sends information out to your computer, it is not necessary to get into your system to obtain the notifications. This means that you don t have to turn off firewalls or other security devices to get the information you want. Service calls On top of this, you can use Librix Online to raise service calls. Simply click on a device that is not working properly and add any additional information you would like to know. Your local Nedap Librix contact will receive an and can check your device s status by also using Librix Online. So everybody is talking the same language. The clear manner in which Librix Online reports any problems that occur on your equipment, will speed up problem shooting and will help to clear problems. So you are up and running in no time. Forum Librix Online is also equipped with a forum. On this forum you can use the Librix Online network to start and participate in any library topic. Naturally, you can also use this platform to share knowledge and ask questions.

4 Librix Online Monitoring messages Indicators Request a demo Librix Online will send you several monitoring messages. Besides monitoring messages, Librix Online also sends dif- We d love to show you the true Librix Online experience so feel free to contact us for a demo. Experience the powerful analytics The following notifcations can appear on your screen to no- ferent indicators. With Librix Online you will be informed of Librix Online and manage your book and visitor flows with great success. tify you situations of the devices in your library: about the following situations: Lost contact Customers entering and leaving Periodically, devices report in. This message occurs when a device does not report in. Alarms Contact restored Network issues at gates This message occurs when something is reported Indicates network problems at your acces gates. and the device is in a contact lost state. Check-ins / Check-outs Security enable failed on (percentage) of items Number of check-in / check-out sessions and the This message occurs when more than 10% of number of items checked in or checked out. the items needed to be offered more than three times in one day. Log in on any computer with internet access A quick overview of the status of all your devices Select and compare (e.g. check-out sessions per device) Select and compare (e.g. visitors and check-out sessions) Check-in / Check-out details Analyze your sessions. See how many items are Security disable failed on (percentage) of items processed, how many tickets are printed and how many time-outs occur. Security enable retries on (percentage) of items Items on which security failed to (dis)arm This message occurs when more than 10% of Number of items that could not be checked-in / the items needed to be offered more than three checked-out, because security could not be (dis) times in one day. armed. Security disable retries on a percentage of items Total number of retries on check-out / check-in Total number of occurences of the reader not being able to (dis)arm security. Time-outs on a percentage of check-in sessions This message occurs when more than 10% of the people checking in items does not press the finish button. Time-outs on a percentage of check-out sessions Number of items renewed Total number of times a patron renewed and the number of times a patron could not renew an item (for example when the patron renewed the item twice).

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