THE LEADERSHIP CHALLENGE How to Make Extraordinary Things Happen in Organizations
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1 THE LEADERSHIP CHALLENGE How to Make Extraordinary Things Happen in Organizations 1 1
2 THE LEADERSHIP CHALLENGE Evidence-based research model that asks the question What did you do when you were at your personal best as a leader? The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 2 2
3 Kouzes and Posner Asked.. What do you look for and admire in a leader, someone whose direction you would willingly follow? Ambitious Broad-minded Caring Competent Cooperative Courageous Dependable Determined Fair-minded Forward-looking Honest Imaginative Independent Inspiring Intelligent Loyal Mature Self-controlled Straightforward Supportive 3 3
4 The answer.. Ambitious 21% Broad-minded 40% Caring 20% Competent 66% Cooperative 28% Courageous 20% Dependable 33% Determined 24% Fair-minded 42% Forward-looking 71% Honest 88% Imaginative 23% Independent 6% Inspiring 65% Intelligent 47% Loyal 14% Mature 17% Self-controlled 8% Straightforward 34% Supportive 35% Source: Kouzes & Posner,
5 The ideal leader? Regardless of culture or workplace Honest 88% Forward-looking 71% Credibility Competent 66% Inspiring 65% Credibility Trustworthiness 5 5
6 It s The Law! The Kouzes-Posner First Law of Leadership: If you don t believe in the messenger, you won t believe the message (Kouzes and Posner, p.38) The Kouzes-Posner Second Law of Leadership: You build a credible foundation of leadership foundation when you DWYSYWD Do What You Say You Will Do (Kouzes and Posner, p. 40) The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Adapted from Kouzes and Posner, 2012) 6 6
7 Words = Actions Walk the talk Practice what you preach Do what you say you will do 7 7
8 Why The Leadership Challenge? Evidenced Based - Researched and developed through interviews and case studies for over 30 years. Continuous Improvement - Over 500,000 surveys taken annually and results tested against the model. Used worldwide culture and industry proof But, Most of all - Offers Hope! The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 8 8
9 Hope for Normal Folks Observable behaviors + Practice + Feedback from followers + Desire and persistence to succeed = Effective Leadership The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 9 9
10 The Leadership Challenge is a global campaign to liberate the leader in everyone. We believe that teams, businesses and even the world get better when ordinary people enable those around them to achieve extra-ordinary things. Kouzes and Posner, The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 10 10
11 Countdown.. THE FIVE PRACTICES OF EXEMPLARY LEADERSHIP and THE TEN COMMITMENTS The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 11 11
12 The five practices of leadership Analyzing leadership behavior shows 5 practices of exemplary leadership The leadership challenge is about how a leader could learn and develop these practices These 5 challenges lead to transformation 12 12
13 PRACTICE 5: ENCOURAGE THE HEART 10. Create a spirit of community 9. Show appreciation for individual excellence The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 13 13
14 Encourage the heart How do you feel when you are encouraged, recognized and valued for the person you are and the things you have done? 14 14
15 PRACTICE 4: ENABLE OTHERS TO ACT 8. Increase self-determination and develop competence 7. Build trust and facilitate relationships The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 15 15
16 Enable others to act Every individual holds a competence that is not always completely utilized Groups have abilities and capacities to cooperate and perform that do not always develop in the best direction 16 16
17 PRACTICE 3: CHALLENGE THE PROCESS 6. Generate small wins and learn from experience 5. Look outward for innovative ways to improve. Eliminate the dumb things. The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 17 17
18 Challenge the process is about challenging the way things are done today in order to be prepared for a different tomorrow 18 18
19 PRACTICE 2: INSPIRE A SHARED VISION 4. Enlist in common vision by appealing to shared aspirations 3. Imagine exciting ennobling possibilities The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 19 19
20 Inspire a shared vision You can not order commitment - You can only inspire to it 20 20
21 PRACTICE 1: MODEL THE WAY 2. Align actions with shared values 1. Find your voice and affirm shared values The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 21 21
22 The Leadership Challenge Assessment Tools The Leadership Practices Inventory (LPI) LPI Individual: is the LPI Self instrument only The LPI 360 includes two steps: Step One: LPI Self Step Two: LPI Observer Student LPI The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (Kouzes and Posner, 2012) 22 22
23 Next Steps Incorporating The Leadership Challenge into your personal and professional leadership development: 23 23
24 1. Analyze your Results and Share with your Leadership Group. 2. Create an Accountability Loop within your Leadership Group. 3. Going Public with the Data! Get Feedback from a minimum of 2 associates. Next Steps 24 24
25 Leadership Development Next Steps - November Report out on success of The Leadership Challenge Efforts Introduce Leader-Manager Profile 25 25
26 Resources Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations. 5 th Edition. San Francisco, CA: Jossey-Bass Publishers. Kouzes, James M. and Posner, Barry Z. (2012). Kouzes, James M. and Posner, Barry Z. (2012). The Leadership Challenge Wiley, John & Sons, Inc. (n.d.). Leadership Practices Inventory (LPI). The Leadership Challenge. Retrieved February 15, 2013 from Assessements.aspx 26 26
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